Relationship Officer (Credit Life Insurance)

Role & Responsibilities

• UX/UI Matchmaker: Lead end-to-end design for apps/web – from profile swipes to wedding planning flows. Turn "single" users into "success stories" with intuitive, delightful interfaces!
• Design System Guru: Build, own & evolve our Shaadi Design System (Figma-based) – components, tokens, guidelines that scale across products. No more design debt drama!
• B2C Superpowers: Deep-dive user research, A/B tests, & analytics in high-traffic consumer apps. Personalize journeys for 35M+ users – think AI matches, chat boosts & premium perks!
• Cross-Func Collab: Partner with PMs, Engg, & Data teams to ship fast. Mentor juniors, run critiques, & evangelize design thinking. Be the "design doctor" for sticky features!

Ideal Candidate

• Strong Product Designer, with focus on B2C Products
• Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies
• Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)
• Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)
• Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies
• Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)
• Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies
• Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study
• Mandatory (Note 2): This will be a complete IC role
• Mandatory (Note 3): CTC is inclusive of 5%variable
• Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Job Summary:

We are hiring a Hotel Operations Executive to manage post-booking activities including modifications, cancellations, and customer support. The role involves active coordination with hotels, resolving customer issues, and ensuring a smooth and hassle-free guest experience.

🔴 Requirements:

▪️ Proven experience in chat support, email support, and call support is mandatory.

▪️ Strong communication, coordination, and problem-solving skills.

▪️ Familiarity with OTA systems (Online Travel Agencies) is a plus.

🔴 Key Responsibilities:

▪️ Handle post-booking queries, changes, and cancellations efficiently.

▪️ Coordinate with hotels for booking confirmations and issue resolution.

▪️ Provide support to customers through calls, emails, and chats.

▪️ Manage escalations, refunds, and resolve payment discrepancies.

▪️ Maintain accurate booking records and contribute to process improvements.

JOB DESCRIPTION

Associate PR Manager

• About the Company: - It is a leading independent Digital Products and services agency. Founded in 2008, the agency solutions towards building future ready brands on digital, through an integration of content, technology and media, using data backed tools and practices

• ROLE:-

 -To manage communication for our Network and Business Units.

- To position the network CEOs/Partners as the industry expert in leading publications

- To produce effective press notes & press releases

- To produce and circulate important pieces of information internally

- To manage networks social media channels

- To maintain healthy and engaging relationship with media houses

- To manage and maintain media contact database

- To ideate innovative PR strategies

- To draft communication material for internal business units

- To associate with bloggers to achieve online traction

- Developing effective PR plans using appropriate strategies and tactics

- Organizing and coordinating PR activities

- Liaise with marketing professionals to ensure consistency in promoting Network image

- Assess opportunities for sponsorships and other partnerships and manage relations

- Analyze results of PR campaigns or efforts and prepare reports

- To perform other essential tasks as assigned

CANDIDATES ONLY FROM PR AGENCY PREFFERED

• Demand planning
• Create the vendor funnel of ATL & BTL marketing agencies
• Procure to pay process management and ensuring compliance with process KPIs
• Order scheduling and expediting
• Work closely with suppliers to ensure effective support
• Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
• Support and coordinate with the various departments particularly with accounts with ease
• Handle internal audits
• MIS preparation

• Closely work with Seniors
• Analyse and Implement the code.
• Perform Unit Testing
• Work in an Agile Environment
• Contributing in all Agile Ceremonies.