Relationship Officer (Credit Life Insurance)

Job Title: RM– Loan Against Property

Department: Retail Asset

Role: Relationship Manager

Job Description:

- Acquisitions of business through DSA, CA, connectors, or Direct channel or other open market channel.

- Ensure superior customer service & TAT delivery to end consumer.

- Will be responsible for the cross sell of Bank’s Liability and Revenue products.

- Will be responsible for the Monthly assigned sales targets.

Required Profile:

- Should have 5+ years of experience in overall and minimum 3years in LAP product.

- Prior sales exposure in asset product are a must.

- Job entails understanding of basic financial terminology and application – Balance sheet, P&L

- Channel handling experience

- Job requires good communication and relationship skills.

About the job

Sales & Marketing Executive – Inside Sales

Experience: Freshers / 0–2 years Employment Type: Full-time Location: Chennai Department: Sales & Marketing

About the Role

We are looking for enthusiastic and confident freshers to join our Sales & Marketing team. The role involves reaching out to potential customers through calls, understanding their requirements, explaining our software solutions, following up with prospects, and helping convert leads into customers.

You will also get an opportunity to work on digital marketing and lead-generation activities, giving you practical experience across both sales and marketing.

Key Responsibilities

• Make outbound calls to potential customers and generate sales leads.
• Understand customer requirements and introduce them to our products and services.
• Conduct product demonstrations and explain key features and benefits.
• Follow up with prospects through calls, WhatsApp, email, and other channels.
• Handle customer questions and objections professionally.
• Negotiate and help close deals with potential customers.
• Maintain regular follow-ups with leads and update sales information.
• Assist with digital marketing and online lead-generation activities.
• Support social media, promotional campaigns, and other marketing initiatives.
• Maintain daily/weekly sales and lead-generation reports.
• Build and maintain good relationships with prospects and customers.

What We’re Looking For

• Freshers are welcome to apply.
• Good communication and interpersonal skills.
• Confident and comfortable speaking with customers over the phone.
• Positive attitude and willingness to learn.
• Basic knowledge of computers and digital platforms.
• Ability to handle rejection and consistently follow up with prospects.
• Sales-oriented mindset with a focus on achieving targets.
• Knowledge of digital marketing or social media is an added advantage.

What You’ll Learn

• B2B sales and cold calling
• Lead generation and prospecting
• Product pitching and demonstrations
• Negotiation and deal closing
• Customer relationship management
• Digital marketing and online lead generation
• Professional communication and sales strategy

Why Join Us?

• Opportunity for freshers to build a career in Sales & Marketing
• Practical exposure to both sales and digital marketing
• Training and guidance provided
• Performance-based incentives
• Opportunity for career growth based on performance

If you are confident, energetic, willing to learn, and interested in building a career in sales and marketing, we would love to hear from you.

Position: Corporate Sales (Direct B2B)

Job Purpose

Drive business growth by acquiring and managing Large Corporate and SME clients while

expanding Mahindra Insurance Brokers' presence in the commercial insurance market. The role

is responsible for generating revenue, developing long-term client relationships, and delivering

risk management solutions across multiple insurance product lines.

Key Responsibilities

Business Development & Revenue Growth

 Acquire and develop Large Corporate and SME accounts to achieve assigned revenue

and profitability targets.

 Identify new business opportunities, emerging market segments, and growth areas

within the commercial insurance space.

 Build a strong pipeline of prospects through networking, referrals, industry associations,

and direct business development initiatives.

 Drive client retention, cross-selling, and up-selling opportunities to maximize account

value.

Consultative Sales & Risk Advisory

 Engage with CXOs, CFOs, HR Heads, Finance Leaders, Procurement Teams, and Business

Owners to understand business risks and insurance requirements.

 Provide customized risk management and insurance solutions rather than competing

solely on price.

 Deliver end-to-end insurance advisory services, including risk assessment, policy

structuring, and coverage optimization.

Product Portfolio Management

Promote and grow business across key commercial insurance lines, including:

 Property Insurance

 Marine Insurance

 Employee Benefits (Group Mediclaim, Group Personal Accident, Group Term Life, etc.)

 Liability Insurance (Directors & Officers Liability, Public Liability, Professional Indemnity,

Cyber Liability, Product Liability, etc.)

 Other Commercial & Specialty Insurance Solutions

Client Relationship Management

 Build and maintain strong relationships with key decision-makers across client

organizations.

 Act as a trusted advisor and primary point of contact for corporate clients.

 Ensure exceptional client servicing and timely resolution of customer requirements.

Business Operations & Stakeholder Management;

 Coordinate with underwriting, placement, claims, servicing, and operations teams for

seamless execution of business.

 Ensure profitable business growth by maintaining an optimal product mix and healthy

portfolio quality.

 Monitor business performance and take corrective actions to achieve both top-line and

bottom-line objectives.

Compliance & Governance

 Adhere to company policies, operational processes, and internal controls.

 Ensure full compliance with IRDAI regulations, insurance broking guidelines, and

statutory requirements.

 Maintain high standards of ethical business conduct and corporate governance.

Key Performance Indicators (KPIs)

 New Client Acquisition

 Revenue Generation (Top Line)

 Portfolio Profitability (Bottom Line)

 Client Retention Ratio

 Cross-Sell & Upsell Revenue

 Product Mix Penetration

 Collection Efficiency

 Customer Satisfaction & Service Excellence

Qualifications:

 Graduate in any discipline.

 MBA/PGDM in Marketing, Sales, Finance, or Insurance preferred.

Experience:

 Proven experience in Corporate Sales, Commercial Insurance, Employee Benefits, or Risk

Advisory.

 Strong network among corporate clients, SMEs, and decision-makers.

 Experience in General Insurance, Insurance Broking, or Financial Services industry

preferred.

Required Skills &Competencies:

 Strong understanding of commercial insurance products and risk management concepts.

 Knowledge of IRDAI regulations and the Indian insurance market.

 Excellent consultative selling, negotiation, and presentation skills.

 Strong relationship management and stakeholder engagement abilities.

 Business acumen with focus on revenue growth and profitability.

 Ability to work in a fast-paced, target-driven environment.

 Proficiency in CRM platforms, sales tools, and Microsoft Office applications.