Sales Support Executive

🚨 Priority Requirement – Salesforce Solution Architect

📍 Location: Bengaluru | Hyderabad | Mumbai | Pune | Mohali | Delhi

🕒 Shift: Noon | 🏢 Work from Office

✨ Key Focus: Highly skilled candidates with excellent communication skills

🔑 Role: Salesforce Solution Architect (Classic ➝ Lightning Migration)

Responsibilities:

• 🚀 Lead end-to-end Classic → Lightning migration
• 🗂️ Redesign data model (optimize custom → standard objects)
• ⚡ Configure Lightning features (Dynamic Forms, Flows, Omni-Channel, Pages)
• 🛠️ Recommend & implement AppExchange solutions
• 🤝 Collaborate with dev, admin & QA for releases
• 🔒 Ensure security, profiles & permissions compliance
• 🎯 Act as trusted advisor for Salesforce roadmap

Qualifications:

• 🏆 7+ yrs Salesforce exp. | 3+ yrs Lightning implementations
• ☁️ Expertise: Service Cloud, Marketing Cloud, Case Mgmt, Digital Engagement
• 🔄 Proven Classic → Lightning migration exp.
• ⚙️ Strong low-code/no-code (Flows, Dynamic Actions)
• 🎓 Salesforce Certified Architect (preferred)
• 💬 Excellent communication & stakeholder management

• Lead, recruit, train, and coach the sales team of the organization and ensure that they completely understand the mission and vision of the organization.
• Experience in IT Software Services, development of enterprise application.
• Be an active mentor and coach to the Team to help them conclude their deals.
• Help team created unique and effects sales pitches, write professional proposals and manage CRM
• Expected to maintain utmost confidentiality in regard to the business of the Company.
• Experience in working on pre-sales & post-sales part with extensive experience in working on several portals.
• Should have knowledge about channels of leads and conversions, should know how to develop leads into project, nurture leads, give technical solutions to clients , take out timeline and cost on proposed solution.
• Required to work with Integrity and Productively for the growth and success of the Company. 
• Research and develop strategies and plans which identify new marketing opportunities, direct marketing, and new project development 
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts 
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures 
• Should have excellent communication, social, and organizational skills 
• Implement effective promotional strategies trained a high performance sales team and helped boost corporate image 
• Execute in an intense, fast-paced, and highly iterative environment 
• Work with Global Teams to Optimize the Customer Relationship Assisting in Winning New Sales Projects 
• Should know how to get sale via portals, Digital fields etc.
• Responsible for Preparing Monthly/Quarterly/Annual Sales Reports and annual Sales & Marketing Plans 
• Directly responsible to report to company VP-Sales.

Must have Experience of UI testing using Automation tools like Selenium for Web and , Appium for Mobile application. • Must have clear understanding about Selenium/Appium Architecture, Page Object Model, Page Factory designs, Singleton and Builder Design Pattern • Good Experience of using locators (CSS/Xpath), Action Interface, JavaScript Executor • Have good exposure in validating API’s using any tool such as Postman/SoapUI • Basic understanding of API testing using Rest Assured. • Basic understanding of BDD concept with Cucumber as Tool • Experience with TFS/ GitHub • Must have Knowledge of TestNG/Junit . • Must have Programming languages knowledge: Java with strong knowledge of OOPS concept,Exception Handling, Reflection, Serialization and Collection Framework • Must have worked with following technologies Extent Report, Apache POI, Log4J, JSON • Experience of working with any of the databases (e.g.: MSSQL, PostgreSQL, Mongo Db etc.) • Knowledge of Maven, Jenkins and Docker or equivalent CI/CD • Must have good Manual testing experience of STLC, creating test scenarios, test cases with different test design techniques, Logging defects • Strong team player, flexible and should be able to shape up with different teams. • Demonstrated ability to focus and complete multi tasks on time. • Above average communication and should be able to explain architecture of current project. • Working experience in testing the AUT developed/delivered with Agile project framework. • Hands on experience on at least one Test Management or Defect Management tool for example ALM, JIRA, or any Microsoft tool etc. If this role sounds exciting to you and fulfil your future goals, then we would love to hear from you.

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

What you need to know / have:

Experience: 2 to 5 years

Annual CTC: Rupees 6,00,000 to 8,00,000