Presales Executive

Job Summary:

We are looking for a dedicated and customer-focused "Reservation Operations Executive"

" With at least 1 year of experience in flight reservations and ticketing. The ideal candidate will be responsible for assisting customers with bookings, managing ticketing operations, and delivering exceptional customer service while ensuring compliance with airline and company policies.

Key Responsibilities:

Assist customers in booking domestic and international flights.

Process ticket reservations and issue electronic tickets using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.

Handle ticket modifications, cancellations, rebooking's, and refunds efficiently.

Respond to customer inquiries and resolve issues related to flight reservations.

Coordinate with airlines and travel suppliers to provide accurate and updated information.

Stay informed about airline policies, fares, and industry trends.

Follow standard operating procedures and company compliance guidelines.

Ensure high levels of customer satisfaction through professional service delivery.

Qualifications:

Minimum 0 years of experience in travel/ticketing or a similar role.

Proficiency in GDS systems (Amadeus, Sabre, Galileo).

Strong knowledge of airline codes, fares, and flight regulations.

Excellent communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

High attention to detail and accuracy in ticketing operations.

Skills Required:

Expertise in GDS platforms (Amadeus, Sabre, Galileo).

Strong interpersonal and communication skills.

Problem-solving and conflict resolution abilities.

Teamwork and collaboration.

Ability to perform under pressure and handle difficult situations calmly.

Job Types: Full-time, Permanent

Benefits:

• Internet reimbursement

Experience / Education

• 12–15 years in mainframe infrastructure/architecture roles, including decommissioning and dismantling projects.
• Proven record of leading IT service transitions across geographies.
• Bachelor’s/master’s in computer science, Engineering, or related field.
• Certifications: ITIL Expert, IBM z/OS, or cloud/hybrid architecture certifications highly desirable.

Key Responsibilities

1. Platform Ownership & Optimization

• Own the design, optimization, and lifecycle management of the mainframe infrastructure.
• Evaluate and optimize mainframe capacity (MSU) and LPAR workloads, ensuring balance between performance and cost.
• Oversee datacenter operations, monitoring strategies, middleware (MQ, File Transfer like CFT), firewall/security clearance, and release management.
• Ensure full documentation of designs, optimizations, and lifecycle activities for audit and compliance.

2. Cross-Stakeholder Collaboration

• Work closely with stakeholders across locations and India, aligning infrastructure with business and IT objectives.
• Collaborate with application owners, operations teams, and project leaders to provide ongoing technical support.
• Act as the primary liaison with Vendors, IBM and other solution providers, driving technical synergies.
• Lead joint technical discussions with Vendors, ensuring solution alignment with transformation and exit strategies.

3. Technical Transformation & Insourcing

• Lead the transition of mainframe responsibilities from other locations to India, ensuring smooth handover and knowledge transfer.
• Build and mentor an India-based managed services team, progressively taking over steady-state operations.
• Develop a structured roadmap for insourcing and governance alignment, balancing compliance, cost, and performance.
• Provide regular technical assistance to project teams, ensuring infrastructure readiness and support.

4. KPI Ownership & Reporting

• Define, monitor, and report technical KPIs (capacity, performance, availability, incident management, and cost optimization).
• Deliver regular KPI dashboards and reports to senior management.
• Enforce KPI adherence across both internal teams and external vendors, driving corrective actions where required.

5. Decommissioning & Dismantling

• Lead the end-to-end decommissioning of mainframe components across software, middleware, and hardware.
• Manage license offboarding and termination (e.g., IDMS, CA/Broadcom), ensuring no residual dependencies remain.
• Oversee datacenter hardware dismantling and disposal, ensuring compliance with security and regulatory requirements.
• Collaborate with security and governance teams to revoke access, certificates, and data securely.
• Create detailed decommissioning playbooks, closure documentation, and audit-ready reports.

6. Housekeeping & Lifecycle Management

• Own and manage all housekeeping activities end-to-end (storage cleanup, archival, job scheduling, patching, log retention, etc.).
• Standardize housekeeping routines into clear runbooks, automating where possible.
• Ensure lifecycle management of mainframe systems, from capacity planning to decommissioning.
• Report housekeeping outcomes and ensure alignment with compliance and audit needs.

7. Knowledge Continuity & Documentation

• Take full ownership of knowledge transfer from existing responsible teams, leaving no knowledge gaps.
• Establish a structured knowledge base capturing infrastructure, decommissioning, and housekeeping processes.
• Regularly update documentation to reflect system changes, exit milestones, and best practices.

Skills & Competencies

• Deep expertise in mainframe optimization (MSU, LPAR), datacenter operations, and middleware integration.
• Hands-on experience in mainframe decommissioning, dismantling, and license termination.
• Strong understanding of housekeeping routines and lifecycle management in mainframe environments.
• Proven ability to lead cross-country transitions (Other locations to India) and multi-vendor ecosystems.
• Strong vendor and partner collaboration skills.
• Strategic mindset to balance stability, compliance, cost optimization, and modernization.
• Excellent communication, documentation, and executive reporting capabilities.
• Leadership in building, mentoring, and scaling technical teams in a managed services model.

Generalist Intern

Employment Type: Internship (Immediate Joining Preferred)

Location: Charni Road, Mumbai

About

BizDateUp Venture Studio Private Limited We're on a mission to make entrepreneurship easier and more affordable for millions. BizDateUp Venture Studio Private Limited provides a simple and intuitive platform for setting up a business and managing compliance. About the Role BizDateUp Venture Studio Private Limited is looking for a proactive and detail-oriented Generalist Intern to join our team. This role offers a fantastic opportunity to gain hands-on experience across various aspects of business operations, including documentation management, compliance support, banking coordination, and general administrative assistance. The ideal candidate will be eager to learn, highly organized, and possess excellent communication skills.

Key Responsibilities

• Documentation and Paperwork Management: Assist in preparing and managing various documents, ensuring accuracy, completeness, and timely delivery. You'll also draft basic letters, reports, and official communications as per instructions.

• Banking and KYC Coordination: Coordinate with banks for account openings and manage other banking-related processes. You'll help collect, prepare, and submit documents for account opening and Know Your Customer (KYC) compliance.

• Compliance Support: Provide support in ensuring compliance with regulatory and internal policies, and maintain organized, up-to-date records.

• Administrative Support: Offer day-to-day administrative assistance to the team, including scheduling, filing, and correspondence. You'll also contribute to streamlining and improving internal processes related to documentation, compliance, and recordkeeping.

Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business Administration, Commerce, Law, or a related field.

• Strong attention to detail and a high level of accuracy in your work.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to work independently and as part of a team.

• A proactive attitude with a willingness to learn and take on new challenges.

• Ability to manage multiple tasks and prioritize effectively.

What We Offer

• An opportunity to gain valuable hands-on experience in a fast-paced business environment.

• Mentorship and guidance from experienced professionals.

• Exposure to various aspects of business operations, including legal, finance, and administration.

• A supportive and collaborative work culture.

• Potential for future opportunities based on performance.

Responsibilities:

Strategic Talent Planning:

Collaborate with leadership to understand business goals and workforce needs.

Develop and implement a strategic talent acquisition plan aligned with organizational objectives.

Full-Cycle Recruitment:

Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and selecting candidates.

Conduct thorough candidate assessments to ensure a strong cultural fit and alignment with job requirements.

Team Leadership:

Lead and mentor a team of recruiters, providing guidance and support in achieving recruitment goals.

Conduct regular training sessions to enhance the team's skills and knowledge.

Employer Branding:

Develop and promote the organization's employer brand to attract top talent.

Utilize various channels to showcase the company culture and values.

Sourcing Strategies:

Implement creative sourcing strategies to attract passive and active candidates.

Build and maintain a pipeline of potential candidates for current and future hiring needs.

Collaboration with Hiring Managers:

Partner with hiring managers to understand staffing needs and requirements.

Provide guidance on best practices, market trends, and talent acquisition strategies.

Candidate Experience:

Ensure a positive and seamless candidate experience throughout the recruitment process.

Gather feedback from candidates to continuously improve recruitment processes.

Data Analysis and Reporting:

Utilize recruitment metrics and analytics to track and report on the effectiveness of talent acquisition efforts.

Make data-driven recommendations for process improvements.

Vendor Management:

Manage relationships with external recruitment agencies and other vendors.

ython Developer responsibilities include:

• Writing effective, scalable code
• Developing back-end components to improve responsiveness and overall performance
• Integrating user-facing elements into applications

Job brief

We are looking for a Python Developer to join our engineering team and help us develop and maintain various software products.

Python Developer responsibilities include writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you’ll build highly responsive web applications that align with our business needs.

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements and skills

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

• Plan & execute user acquisition campaigns through affiliate marketing channels-mailer, partnerships
• Plan and manage retargeting campaigns through SMS/WhatsApp
• Managing budgets and campaigns to drive strong return on investment and efficient CAC
• Negotiate deals and manage relationships with our partners to deliver the targets
• Work efficiently with our Creative and Content teams to build content strategies
• Align with Product team and sales team for funnel improvement and tech related issues.  
• Manage campaign reports with good presentation skill
• Potential user research, identification and testing new ideas/channels.

JOB DESCRIPTION:

• Experience range – 4 to 7 years

• Good understanding of software engineering practices, SDLC.
• Strong in analytical, design and problem-solving skills, with a strong desire to create new things, dive in wherever there’s a need and learn new things
• Hands-on experience in Java / J2EE application development using open-source frameworks like Spring.
• Experience in unit test frameworks like JUnit
• Need to optimize code and test programming modules
• Excellent Object-Oriented Analysis & Design skills.
• Must have experience in Software design using design patterns. Exposure to technical solutions will be an advantage
• Must have experience in relational database technologies with experience on databases such as PostgreSQL, MySQL
• Strong proficiency with Java programming - Must have experience on Micro-Services using Spring boot.
• Good to have experience in JavaScript
• Good to have previously worked on distributed systems
• Good to have a working knowledge of Redis
• Good to have exposure to stream processing and functional programming
• Strong sense of ownership and accountability.
• Excellent communication and teamwork skills

ROLES & RESPONSIBILITIES:

• Lead a team of 4- 8 engineers closely with complete authority and accountability to deliver high-quality software products in a fast-paced environment.
• Lead your team to design and develop applications based on Microservices architecture.
• Guide your team members on the latest technologies including Java, Spring, Spring-Boot, Angular, Hibernate, Redis, Hazelcast, Bootstrap, jQuery etc.
• Leverage development tools including AWS, GIT, Nginx, Jira, Confluence, Jenkins etc.
• Collaborate with other technical managers, architects, and product owners to build an integrated enterprise-class software product suite

Skills

• Java, Spring Boot – Must, Spring Data, ReactJS, DevOps, HTML5, CSS3, JavaScript ES6 & above – Good to have

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 1 to 4 year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.