AXS Solutions and Consulting Pvt.Ltd.
https://axs-solutions.com
Jobs at AXS Solutions and Consulting Pvt.Ltd.
CRM Application Support Engineer
1. Position Summary
We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.
2. Key Responsibilities
A. Microsoft Dynamics 365 (D365) Support
- Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
- Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
- Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
- Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
- Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
- Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
- Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
- Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
- Assist in POC development and survey configuration activities within D365.
B. Azure Portal Support
- Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
- Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
- Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
- Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
- Assist in preparing resource consumption reports and validating Azure billing data.
- Log support requests with Microsoft Azure support and provide required diagnostic information.
C. Sitefinity CMS & Portal Support
- Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
- Assist with CRM portal connector licensing renewals and re-synchronization processes.
- Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
- Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
- Perform routine Sitefinity database checks and maintenance tasks.
D. IVR & Chat Support
- Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
- Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
- Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.
E. Change Request Support
- Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
- Maintain accurate time logs and effort tracking for CR work within the engagement model.
- Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.
F. Operational Duties
- Provide rotational shift coverage within the 0800–2000 AEST operational window.
- Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
- Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
- Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.
3. Required Qualifications & Skills
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent.
Technical Skills
- 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
- Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
- Basic to intermediate Power BI skills for report monitoring and troubleshooting.
- Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
- Exposure to Sitefinity CMS or similar content management systems.
- Basic understanding of IVR and chat platforms and their integration with CRM systems.
- Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
- Understanding of ITIL concepts for incident and problem management.
Soft Skills
- Strong attention to detail and systematic approach to issue diagnosis and resolution.
- Good written and verbal communication skills for ticket documentation and client interactions.
- Ability to work in a shift-based model and manage priorities across multiple technology domains.
- Team player with a willingness to learn, take ownership, and support senior team members.
- Proactive in identifying recurring issues and suggesting preventive measures.
4. Preferred Qualifications
- Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
- Microsoft Certified: Azure Fundamentals (AZ-900).
- ITIL v4 Foundation certification.
- Prior experience in application support for clients in the APAC or Australian time zone.
- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
5. Key Performance Indicators (KPIs)
- First-call resolution rate and adherence to L1/L2 ticket SLAs.
- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
React.js
NodeJS (Node.js)
Express
MongoDBPosition: Full Stack Developer (React.js + Node.js)
Experience: 2–5 Years
Location: Mumbai – Chembur West (Onsite)
Job Summary
We are looking for a Full Stack Developer with strong hands-on experience in React.js and Node.js to build scalable, secure, and high-performance web applications. The ideal candidate should be comfortable owning features end-to-end, developing responsive UI, building REST APIs, integrating databases, and supporting production systems.
Key Responsibilities
- Build responsive UI using React.js, HTML5, CSS3, JavaScript (ES6+)
- Develop scalable backend services and RESTful APIs using Node.js (Express.js / NestJS)
- Work with MongoDB and MySQL (schema design, indexing, query optimization)
- Implement authentication & authorization using JWT , RBAC , Oauth
- Integrate third-party APIs, Webhooks
- Build real-time features using Socket.io / WebSockets
- Ensure performance, scalability, and security (validation, sanitization)
- Implement caching using Redis (if applicable) and optimize API response times
- Support API testing (Postman/Supertest)
- Maintain API documentation using Swagger / OpenAPI
- Debug and resolve defects, handle RCA, and support production troubleshooting with logs/monitoring
- Follow Git-based workflows, participate in code reviews, and collaborate with QA/product teams in Agile delivery
Mandatory Skills
- React.js, Node.js, JavaScript (ES6+)
- MongoDB (must), MySQL
- REST API development & integration
- Socket.io / WebSockets, Webhooks
- HTML5, CSS3
- Git
- Typescript, Express.js / NestJS
- jQuery / AJAX (basic / legacy support)
Good to Have
- Redis, Swagger/OpenAPI
- Docker, CI/CD (GitHub Actions/Jenkins)
- Cloud exposure (AWS/Azure/GCP)
Qualification
BE / BTech / MCA / MSc IT / BSc IT with 2–5 years relevant experience.
CTC: As per industry std.
Job Title: Growth Associate - International Markets
Department: Founder's Office
Reports To: Founder & Managing Director
Location: Mumbai
Employment Type: Full-time
Experience Level: 1 years +
The Growth Associate - International Markets will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.
Key Responsibilities
Strategic Growth Planning (30%)
- Develop and execute comprehensive growth strategies aligned with company vision
- Identify new market opportunities and business verticals for expansion
- Create and monitor KPIs for sales, marketing, and delivery performance
- Conduct market analysis and competitive intelligence to inform strategic decisions
- Collaborate with founders on long-term business planning and goal setting
- Drive digital transformation initiatives across all business functions
Sales Leadership & Revenue Growth (35%)
- Lead sales strategy development and execution across all product lines
- Manage and optimize the complete sales funnel from lead generation to closure
- Develop pricing strategies and negotiate high-value enterprise deals
- Build and maintain relationships with key clients and stakeholders
- Establish channel partnerships and strategic alliances
- Implement sales methodologies and processes to improve conversion rates
- Manage sales team performance and provide strategic guidance
- Target: Achieve 40%+ year-over-year revenue growth
Marketing & Brand Development (20%)
- Develop integrated marketing strategies across digital and traditional channels
- Lead brand positioning and messaging for all product offerings
- Oversee content marketing, thought leadership, and industry presence
- Manage marketing budget allocation and ROI optimization
- Drive demand generation and lead qualification processes
- Establish AXS as a thought leader in AI, fintech, and customer experience domains
- Coordinate participation in industry events, conferences, and trade shows
Delivery Excellence & Customer Success (15%)
- Ensure delivery quality and customer satisfaction across all engagements
- Implement standardized delivery methodologies and best practices
- Monitor project profitability and resource utilization
- Drive customer retention and expansion strategies
- Establish customer success metrics and feedback loops
- Collaborate with technical teams to ensure solution quality and innovation
Required Qualifications
Education & Experience
- Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
- Experience: 1 years+ in growth roles within technology/consulting companies
- Industry: Prior experience in B2B technology, fintech, or professional services
- Leadership: Minimum 1 years managing cross-functional teams
Core Competencies
- Strategic Thinking: Proven ability to develop and execute growth strategies
- Sales Excellence: Track record of achieving 30%+ growth targets consistently
- Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
- Analytical Skills: Strong data analysis and business intelligence capabilities
- Leadership: Experience leading teams of 10+ members across multiple functions
- Communication: Exceptional presentation and stakeholder management skills
Technical Knowledge
- Understanding of AI/ML, fintech, and digital transformation landscapes
- Experience with CRM systems, marketing automation, and analytics tools
- Knowledge of enterprise sales cycles and complex solution selling
- Familiarity with project delivery methodologies (Agile/Waterfall)
Preferred Qualifications
Industry Experience
- Previous experience in AI/ML, fintech, or customer experience domains
- Background in consulting or professional services
- Experience with government and large enterprise sales
- International business development experience
Achievements
- Demonstrated success in scaling businesses
- Experience in new market entry and product launches
- Track record of building high-performing teams from scratch
- Recognition in industry forums or publications
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Designation: Founders Office Associate
Role Description
This is a full-time, on-site role located in Mumbai for a Founders Office Associate. The Founders Office Associate will support the founders in day-to-day administrative and strategic tasks, including coordinating meetings, handling correspondence, managing schedules, conducting research, and assisting in project management. The role also involves preparing reports, presentations, and documentation, as well as contributing to strategic planning and decision-making processes.
Location - Chembur, Mumbai
Type of Job: Fulltime
Working Mode: Work From Office
Experience: 1+ yrs
Qualifications
- Administrative and Coordination Skills: Schedule management, meeting coordination, correspondence handling
- Research and Analytical Skills: Conducting research, preparing reports, product demos and presentations
- Project Management and Strategic Planning Skills: Assisting in project management, contributing to strategic planning and decision-making processes
- Excellent Communication and Organizational Skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Bachelor's degree in Business Administration, Management, or a related field
- Experience in the technology or financial sector is a plus
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Digital Marketing Intern
AXS Solutions and Consulting Pvt Ltd.
We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.
As a marketing intern, you will collaborate with our Sales and Business Development team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.
This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast paced work environment.
Job Responsibilities
- The Social Media & Digital Marketing Intern is responsible for assisting the Digital Marketing Manager in implementing AXS’s overall communications and marketing plan --focusing specifically on digital communications --to build awareness about AXS within the community, and to increase lead generation and sales.
- Develop and implement a comprehensive marketing plan to include social media, (Facebook, Twitter, Instagram, Linkedin and YouTube)
- Create, manage and implement all email marketing campaigns
- Expand and maintain customer email database
- Write and distribute regularly weekly online newsletters
- Develop new partnerships and maintain strong industry relationships.
- Develop and implement a comprehensive social media marketing plan in association with the team.
- Manage and update Linkedin, Facebook pages and websites (including corporate websites).
- Enhance social media outlets and opportunities to maintain communication and build fan base.
- Track and analyze website and social media performance.
- Work with team to refine social media strategy and best practices
- Assist in managing social media channels (Facebook, Twitter, Pinterest, Instagram, Flickr,YouTube) and editorial calendar to ensure content is timely, relevant, and engaging
- Draft Weekly-newsletters to subscribers
- Prepare weekly updates and reports to track growth and success rates of campaigns
- Keep up to date and informed on new social media trends and adapt accordingly
- Ensure proper messaging is being executed online
- Identify leaders and influencers (internal/external) and engage them in brand activities
- Assist with website copywriting, proofing, and updating as needed
QUALIFICATIONS
- Ability to take initiative, employ good judgment, and manage projects from beginning to end
- Excellent writing, editing, and proofreading skills
- Exceptional ability to manage details
- Ability to multitask in a fast-paced environment
- Ability to meet deadlines and to anticipate next steps or needs
- Work effectively both independently and as part of a team
- Be available for at least 30 hours a week
- A bachelor’s degree (or currently enrolled student) in the liberal arts or equivalent work experience
- Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools(e.g. Hootsuite, Google Analytics)
- Adobe Creative Suite experience a plus
- Strong working knowledge of email marketing applications
BENEFITS
- Experience in marketing and communications, relationship management, and other aspects of community relations, marketing, and the film industry
- Opportunity for permanent employment
DURATION
- 6 months
STIPEND : 7 - 8k per month.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description: Growth Officer - Founder's Office
Company Overview
AXS Solutions & Consulting Pvt. Ltd.
AXS Solutions is a leading technology company focused on providing unique and innovative solutions across AI/ML, fintech, customer experience, and digital transformation. With our mission of "Enabling Digital Future," we serve 50+ clients globally and maintain operations in India with aspirations for global expansion.
Position Summary
Job Title: Growth Officer - Founder's Office
Department: Founder's Office
Reports To: Founder & Managing Director
Location: Mumbai
Employment Type: Full-time
Experience Level: 4 years +
The Growth Officer will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.
Key Responsibilities
Strategic Growth Planning (30%)
- Develop and execute comprehensive growth strategies aligned with company vision
- Identify new market opportunities and business verticals for expansion
- Create and monitor KPIs for sales, marketing, and delivery performance
- Conduct market analysis and competitive intelligence to inform strategic decisions
- Collaborate with founders on long-term business planning and goal setting
- Drive digital transformation initiatives across all business functions
Sales Leadership & Revenue Growth (35%)
- Lead sales strategy development and execution across all product lines
- Manage and optimize the complete sales funnel from lead generation to closure
- Develop pricing strategies and negotiate high-value enterprise deals
- Build and maintain relationships with key clients and stakeholders
- Establish channel partnerships and strategic alliances
- Implement sales methodologies and processes to improve conversion rates
- Manage sales team performance and provide strategic guidance
- Target: Achieve 40%+ year-over-year revenue growth
Marketing & Brand Development (20%)
- Develop integrated marketing strategies across digital and traditional channels
- Lead brand positioning and messaging for all product offerings
- Oversee content marketing, thought leadership, and industry presence
- Manage marketing budget allocation and ROI optimization
- Drive demand generation and lead qualification processes
- Establish AXS as a thought leader in AI, fintech, and customer experience domains
- Coordinate participation in industry events, conferences, and trade shows
Delivery Excellence & Customer Success (15%)
- Ensure delivery quality and customer satisfaction across all engagements
- Implement standardized delivery methodologies and best practices
- Monitor project profitability and resource utilization
- Drive customer retention and expansion strategies
- Establish customer success metrics and feedback loops
- Collaborate with technical teams to ensure solution quality and innovation
Required Qualifications
Education & Experience
- Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
- Experience: 4 years+ in growth roles within technology/consulting companies
- Industry: Prior experience in B2B technology, fintech, or professional services
- Leadership: Minimum 3 years managing cross-functional teams
Core Competencies
- Strategic Thinking: Proven ability to develop and execute growth strategies
- Sales Excellence: Track record of achieving 30%+ growth targets consistently
- Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
- Analytical Skills: Strong data analysis and business intelligence capabilities
- Leadership: Experience leading teams of 10+ members across multiple functions
- Communication: Exceptional presentation and stakeholder management skills
Technical Knowledge
- Understanding of AI/ML, fintech, and digital transformation landscapes
- Experience with CRM systems, marketing automation, and analytics tools
- Knowledge of enterprise sales cycles and complex solution selling
- Familiarity with project delivery methodologies (Agile/Waterfall)
Preferred Qualifications
Industry Experience
- Previous experience in AI/ML, fintech, or customer experience domains
- Background in consulting or professional services
- Experience with government and large enterprise sales
- International business development experience
Achievements
- Demonstrated success in scaling businesses
- Experience in new market entry and product launches
- Track record of building high-performing teams from scratch
- Recognition in industry forums or publications
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Profile: Entrepreneur in Residence (EIR) at Founders Office
Location: Chembur, Mumbai
Experience: 2- 4 yrs
Reports to: Founders
Job Type: Full-Time
Job Description
Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS's growth strategy, working on high-impact projects and initiatives.
Key Responsibilities:
Strategic Growth Initiatives:
- Identify and develop new business opportunities and markets for expansion.
- Collaborate with the founders to define and implement strategic growth initiatives.
- Conduct market research and analysis to inform strategic decision-making.
Business Development:
- Lead efforts to establish and maintain strategic partnerships and alliances.
- Explore new revenue streams and develop plans to capitalize on them.
- Assist in negotiations and closing deals with key partners and clients.
Innovation and Product Development:
- Work with cross-functional teams to drive innovation and product development.
- Identify emerging trends and technologies that could impact AXS's business.
- Develop and oversee pilot projects to test new ideas and concepts.
Operational Efficiency:
- Analyze and improve existing business processes to enhance efficiency and effectiveness.
- Develop and implement operational strategies to support growth objectives.
- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
Leadership and Mentorship:
- Mentor and support junior team members and emerging leaders within the organization.
- Foster a culture of innovation, collaboration, and continuous improvement.
Key Skills and Qualifications:
- Education: Bachelor's degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.
- Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.
- Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.
- Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.
- Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.
- Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.
- Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Personal Attributes:
- Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.
- Innovative: Creative thinker who is always looking for new ways to solve problems and create value.
- Collaborative: Team player who works well with others and fosters a collaborative work environment.
- Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
EXPERIENCE: 0 - 1 ( Freshers are highly preferrable)
Freshers with any graduation in any stream can apply for this job
Two Rotational weekoff will be provided
JOB LOCATION: Gurgaon
SKILLS REQUIRED : kannada and English language
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
* No IT profiles
* BSC IT, BCA, B.TECH, B.E and No regular MBA is needeed
* Graduation certificate, mark sheets, offer and experience letter, 3 months pay slips of previous company are compulsory
* most probably US shifts with two way cab provided
* Required knowledge: SLA, KPI,VLOOKUP,HLOOKUP,EXCEL
* Must have some perior experience in any corporate companies
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Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
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CAW Studios is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
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About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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About the company
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
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About the company
Ctruh is building the world’s first AI-powered Unified XR Commerce Studio, enabling brands to create immersive digital commerce experiences directly in the browser. The platform combines artificial intelligence with real-time 3D technology to transform how products are discovered, experienced, and purchased online.
Ctruh’s technology allows companies to instantly create virtual stores, AR try-ons, interactive 3D product pages, and mixed-reality marketing experiences without writing code or requiring specialized hardware. These experiences launch directly through a simple URL and work across web, mobile, and XR devices.
👥 About the Team
Ctruh is a deep-tech startup headquartered in Bengaluru and founded by Vinay Agastya. The team combines expertise across AI, XR, graphics engineering, and enterprise SaaS to build scalable infrastructure for immersive commerce.
Their mission is to democratize XR technology, making immersive digital experiences as easy to create as building a website.
🏆 Milestones
- Founded in 2022
- Built a no-code/low-code web-based 3D engine for XR experiences
- Platform powered by VersaAI, enabling instant text-to-3D asset creation
- Team of ~40+ employees globally
- Achieved approximately $5M revenue in 2025
- Growing community of 39K+ LinkedIn followers
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About the company
StepSecurity is dedicated to enhancing CI/CD security by providing solutions to prevent pipeline attacks. Founded by seasoned security professionals with experience at Microsoft, Uber, and Plaid, StepSecurity addresses the security gaps highlighted by major breaches like SolarWinds and Codecov.
Founders:
- Varun Sharma: CEO & Co-Founder, formerly at Microsoft.
- Ashish Kurmi: CTO & Co-Founder, with experience at Plaid, Uber, and Microsoft.
Advisors:
- Sekhar Sarrukai, David Cross, Gagan Gulati, Jordan Harband, Ram Shankar Siva Kumar.
Investors:
StepSecurity is backed by leading VCs and notable angel investors, including Anmol Malhotra (Coinbase), Ash Devata (GreyNoise), and David Cross (Rain Capital).
Funding raised: $3M - Seed Funding
For more detailed information, visit - https://www.stepsecurity.io/team
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About the company
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