
Job Title: Key Accounts Executive
Department: Sales
Location: As per assigned territory.
Experience: 2-3 Years (In similar industry)
Reporting To: Area Sales Manager.
About Cryoviva India:
Cryoviva India, a healthcare vertical of RJ Corp founded in 2006, is a pioneer in stem cell banking and one of the most trusted names in the industry. With cutting-edge technology, strict quality protocols, and a PAN-India network, Cryoviva is dedicated to offering reliable and ethical stem cell preservation services. The company focuses on innovation, customer satisfaction, and excellence in healthcare delivery.
Role Summary:
The Key Accounts Executive will manage assigned hospitals and key accounts to drive lead generation and sales through effective counselling of expectant parents. The role focuses on doctor and hospital engagement, client presentations, promotion of services, CRM-based reporting, and relationship management to ensure consistent business growth from designated accounts.
Key Areas of Responsibility:
• Manage and service assigned hospital(s) as key accounts.
• Counsel pregnant women at hospitals to generate leads and conduct presentations.
• Call expectant mothers/fathers to schedule free presentations at hospitals or residences.
• Meet prospective clients at their preferred location and deliver laptop-based presentations.
• Engage with doctors, hospital administrators, and staff to update them on stem cell banking concepts and services.
• Promote and sell newly launched services to the target audience.
• Track and report daily activities, leads, and follow-ups through CRM on a daily basis.
• Share competitor insights and relevant market information with the reporting manager.
• Maintain strong relationships with existing clients to generate referrals.
• Ensure regular interaction with doctors of assigned hospitals to strengthen account presence.
Qualification, Experience & Skills:
• Graduate/Postgraduate in Pharmacy (B.Pharm / D.Pharm) or related field.
• 2-3 Years; experience in sales or relationship management within the pharmaceutical or healthcare industry preferred.
• Strong communication, counselling, and interpersonal skills.
• Ability to understand client needs and translate them into effective solutions.
• Proactive, problem-solving, and customer-focused approach.
• Ability to work collaboratively with internal teams and hospital stakeholders

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We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
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B. Azure Portal Support
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- ITIL v4 Foundation certification.
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- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
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- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
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Find us on http://www.omnicuris.com/">www.omnicuris.com
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