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About Us: KoinBX is a leading centralized cryptocurrency exchange dedicated to providing a secure, user-friendly, and innovative platform for trading digital assets. Our mission is to democratize finance and empower users globally by offering seamless and reliable cryptocurrency trading experiences. We are searching for a dynamic and highly experienced Senior Sales Manager to join our team and lead our sales strategy to new heights.
Position Summary: The Senior Sales Manager will be instrumental in driving revenue growth and expanding our market presence. The ideal candidate will have extensive experience within a crypto exchange environment, a profound understanding of the cryptocurrency market, and a proven track record of exceeding sales targets. This role demands strategic vision, exceptional leadership skills, and a deep commitment to customer success.
Key Responsibilities:
1. Strategic Sales Leadership:
- Develop and execute comprehensive sales strategies to achieve and surpass company revenue goals.
- Identify and analyze market trends to capitalize on new business opportunities and drive market expansion.
2. Team Management and Development:
- Lead, inspire, and manage the sales team to achieve peak performance.
- Foster a culture of continuous improvement through regular training, mentorship, and performance feedback.
3. Client Relationship Management:
- Cultivate and maintain strong relationships with key clients and institutional partners.
- Address client needs and concerns with tailored solutions to ensure high levels of satisfaction and loyalty.
4. Market Growth and Expansion:
- Identify and pursue new market opportunities, focusing on geographical and segment expansion.
- Develop strategic initiatives to penetrate untapped markets and grow the customer base.
5. Performance Metrics and Reporting:
- Monitor, analyze, and report on sales performance metrics to senior management.
- Leverage data and insights to refine sales strategies and optimize processes for maximum efficiency.
6. Cross-Functional Collaboration:
· Collaborate closely with marketing, product, and customer support teams to ensure alignment and synergy in achieving sales objectives.
· Coordinate with compliance and legal teams to ensure adherence to regulatory requirements.
7. Industry Expertise and Advocacy:
- Stay abreast of industry developments, competitor activities, and regulatory changes.
- Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and credibility.
Qualifications:
· Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.
· Minimum of 10 years of sales experience, with at least 4 years in a leadership role within a cryptocurrency exchange or related financial services industry.
· Demonstrated success in achieving and exceeding sales targets.
· Deep understanding of the cryptocurrency market, blockchain technology, and trading ecosystems.
· Strong leadership abilities with a track record of building and managing high-performing sales teams.
· Excellent communication, negotiation, and interpersonal skills.
· Strategic thinker with strong analytical and problem-solving capabilities.
· Proficiency in CRM software and sales analytics tools.
· Preferred Skills:
· Experience with international sales and market entry strategies.
· Established a network within the cryptocurrency and blockchain communities.
· Knowledge of global regulatory environments affecting cryptocurrency trading.
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About KoinBX
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4+ years of experience in consumer sales experience in a B2C environment (EdTech / consumer internet preferred).
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Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you
will be responsible for contacting customers, introducing our products or services, and generating leads.
Your primary objective will be to engage customers over the phone, provide information about our
offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a
customer-oriented approach are essential for success in this role.
Responsibilities:
• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.
Requirements:
• Proven experience as a Telecaller or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Persuasive and confident with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Ability to work in a target-driven environment and achieve goals.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using CRM software and other telecommunication tools.
• Ability to handle objections and resolve customer complaints professionally.
• High school diploma or equivalent; additional education or certifications in sales or customer
service is a plus.
Salary
20,000 - 25,000 a month
Job Type
Full-time
Qualifications:
Bachelor's (Preferred)
Academic counseling: 1 year (Preferred)
Gender : Female
English (Preferred)
1.Skilled person required and need to be
dedicated and long run.
2. Initiating phone conversations with students
and parents who are interested in their higher
studies and pursuing education. And bring
awareness about the value of education
3. Intensely following up with the prospects and
closing the sales within the sales cycle
4. Diligently communicating and priming the lead
through channels like email, WhatsApp, SMS, and
calls
5. Achieving the weekly targets in a high-pressure
& performance-driven competitive environment
6. Monitoring self-performance at all times while
also contributing to the team performance,
keeping track of factors like conversion factor,
average revenue generated per lead, average
revenue per sale, etc
Coimbatore - 641037, Tamil Nadu: Reliably
commute or planning to relocate before
starting work (Required)
Achieving the monthly sales target
Diligently managing the unqualified and qualified leads
Detailing their previous day work in the morning meetings
Ensuring customer on-boarding process is fast and smooth
Engaging with the existing customers to provide valuable feedback about the product
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
Job Description- -
Candidates will contribute towards achieving Sales Target of the region & implementing sales promotional strategies of that particular region. -Fix appointments and conduct home demo sessions on a daily basis including follow up sessions. - Generate revenue by counselling prospects and converting them to sales through face to face home demos. - Ability to work under challenging work environment. - Ability to work well in a team. - Fast-learner and self-motivated. - BYOD (Bring your own device) to work (reimbursed as per policy)
Qualification :-
Graduate with minimum 6 months to 4 years of sales experience.
B2C sales experience will be advantage.
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