Appknox

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

The Sales team @ Appknox is one of the most active and agile teams in the organisation. With multiple channels to penetrate the global markets, the team is the right mix of dynamic, aggressive, and experienced professionals with a go-getter attitude. The team interacts with the CXOs and leadership teams of global firms and has closed high value deals including Fortune 500 / 100 Enterprises. This role provides the candidate with an opportunity to own, learn and grow along with the organization scaling new heights in both professional and personal grounds. 

What An Ideal Candidate Would Look Like: 

• The ideal candidate will have worked in a B2B SaaS company building a strong sales pipeline.  
• The candidate will be resourceful enough to set up processes and working methods, strategic enough to provide thought leadership, and execution-oriented enough to build a robust pipeline.

Responsibilities: 

• Develop and qualify lead opportunities, resulting in high-quality lead generation
• Work closely with Account Executives and Marketing leadership to ensure the quality of pipeline and success of campaigns; Providing feedback and recommendations on marketing efforts from real-world interactions with prospects and customers
• Work with Account Executive team to successfully transition over leads
• Proactively engage with potential customers through cold calls. Prior experience and proven success in cold calling is a plus.
• Refine the sales pitch and process to achieve optimum results
• Create best practices for outbound prospecting including how to source, qualify, and transition opportunities as quickly, efficiently, and independently as possible
• Deliver accurate metrics to ensure success against plans and targets; Collaborate cross-functionally to establish reports and dashboards to provide visibility into lead generation activities; Work closely with marketing to define campaign follow-up and reporting
• Document policies and procedures based on expertise in specific job areas; work with the team to document best practices and workflow, including updating internal work instructions
• Maintain effective time management to maximize prospecting time, including pre-call planning and customizing scripts to market segments and prospect types.

Requirements:

• 2-3 years of experience as a high-performing B2B lead generation executive with a fast-growing SaaS organization catering to global markets
• A bachelor’s degree is requested, however, a combination of education and experience may be considered
• Proven experience prospecting via cold calling, email, social selling, digital events/ conferences, and building a successful sales funnel with high conversion rates 
• Consistent track record of achieving 100%+ of quota as an individual contributor
• Experience in campaign execution at multiple levels 
• Superior time management and very organized with excellent interpersonal, communication, and presentation skills; a strong phone/video presence is required
• Fluent in English with excellent verbal and written communication with the ability to clearly and succinctly articulate issues to senior management 
• Ability to identify, build, and enhance key relationships, influencing and challenging as required

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Ability and experience to contribute thought leadership and best practices to our team
• You are Fearless! You will be calling decision makers at all sizes of companies
• Have a collaborative and consultative work style, the ability to thrive in a high volume, highly dynamic work environment and love being in a customer facing influencing role
• Goal driven, highly motivated and very organized
• You feel at home in a multicultural environment
• You are looking to grow with a company during a multi-year journey 
• Working from home makes you excited, and you are confident you can stick to it in the long run. 
• You feel comfortable in a work environment that requires you to be connected and available outside standard working hours which can include overnight and weekends as needed.

Interview Process 

• Round 1 Interview - Profile Evaluation; HR
• Round 2 Interview – Assignment
• Round 3 Interview – Head of Sales
• Round 4 Interview - CEO

Compensation - CTC 

• As per market standards

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will allow you to experience it all firsthand.
• Health insurance: We offer health insurance coverage up to 5 Lacs for you and your family including your parents.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies and major brands across regions like India, South-East Asia, the Middle East, the US, and is expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

The Sales team @ Appknox is one of the most active and agile teams in the organization. With multiple channels to penetrate the Indian market, the team consists of dynamic, aggressive, and experienced professionals with a go-getter attitude. The team interacts with CXOs and leadership teams of high-growth firms and has closed high-value deals across industries. This role provides the candidate with an opportunity to own, learn, and grow along with the organization, scaling new heights in both professional and personal grounds.

What An Ideal Candidate Would Look Like:

• 4+ years of experience in End-to-End Enterprise sales in a SaaS company/IT company.
• 2-3 years of End-to-End Enterprise sales experience in working for Indian markets.
• Resourceful enough to set up processes and working methods, strategic enough to provide thought leadership, and execution-oriented enough to build a robust pipeline.
• Relevant experience in a cybersecurity company building a strong sales pipeline is good to have.

Requirements:

• Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals.
• Expertise in HubSpot CRM and other sales & marketing-focused automation tools is a plus.
• Excellent written and verbal communication skills with the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Comfortable working in a fast-paced, high-volume sales environment.
• Bachelor’s degree or higher in Computer Science, Information Technology, Business Management, Marketing, or a related field.

Key Responsibilities:

• Drive end-to-end sales cycles, including lead generation, sales presentations, product demos, commercial proposal submissions, contract negotiations, revenue generation, and account receivables.
• Build and maintain a strong sales pipeline to meet or exceed revenue targets for the India region.
• Develop a trusted advisory relationship with key stakeholders and executive sponsors in client organizations.
• Proactively assess, clarify, and validate client needs on an ongoing basis to ensure successful conversions.
• Collaborate cross-functionally with business development, marketing, delivery, and finance teams to ensure the timely and successful delivery of solutions according to client objectives.
• Track market trends, analyze competitor activities, and provide valuable inputs for refining sales strategies.
• Go the extra mile to deliver exceptional client experiences and build long-term relationships.

Personality traits we really admire:

• Confident and dynamic working persona, with a collaborative and consultative work style.
• You are Fearless! You will be calling decision-makers at companies of all sizes.
• Goal-driven, highly motivated, and very organized.
• Comfortable thriving in a multicultural environment.
• You’re excited about the opportunity to work from home long-term.
• Able to adapt to a fast-paced work environment that requires flexibility and availability outside standard working hours, if needed.

Work Expectations:

First 3 Months – Onboarding & Foundation Building:

• Complete product and sales process training.
• Conduct market research on the Indian region and competitors.
• Build an initial sales pipeline and identify key prospects.
• Collaborate with cross-functional teams for seamless integration.

Next 6 Months – Driving Sales & Closing Deals:

• Actively manage the full sales cycle from lead generation to deal closure.
• Build strong client relationships and tailor solutions to client needs.
• Close initial deals, consistently meet/exceed sales targets.
• Contribute market insights and help refine sales strategies.

Next 9 Months – Scaling & Growth:

• Mentor new sales team members and share successful strategies.
• Optimize pipeline efficiency and improve conversion rates.
• Focus on long-term success and align career growth with leadership.

Interview Process:

• Round 1: Profile Evaluation
• Round 2: Take home Assignment
• Round 3: Interview with Head of Sales (Diwakar)
• Round 4: Interview Founders
• Round 5: Interview Founders
• Round 6: Interview with Head of Sales
• Round 7: Final round with HR

Compensation: As per Industry Standards

Why Join Us:

• Freedom & Responsibility: If you enjoy challenging work & pushing boundaries, Appknox is the right place for you. We appreciate new ideas, ownership, and flexibility with working hours.
• Growth: Appknox fosters a culture of continuous learning, with opportunities for both professional and personal growth.
• Transparency: Experience open communication and transparency at multiple levels, unique to a startup environment.
• Benefits: We offer health insurance coverage of up to 5 Lacs for you and your family, including parents, along with term life insurance.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 40+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

The Sales team @ Appknox is one of the most active and agile teams in the organisation. With multiple channels to penetrate the global markets, the team is a right mix of dynamic ,aggressive and experienced professionals added with a go getter attitude. The team interacts with the CXOs and leadership teams of global firms and has closed high value deals including Fortune 500 / 100 Enterprises. This role provides the candidate with an opportunity to own, learn and grow along with the organization scaling new heights in both professional and personal grounds. 

What An Ideal Candidate Would Look Like: 

• 4-5 years of experience in End to End Enterprise sales in a SaaS company/IT company.
• The candidate will be resourceful enough to set-up processes and working methods, strategic enough to provide thought leadership and execution oriented enough to build a robust pipeline
• Highly Proactive, Open to Feedback and has growth mindset 
• Willing to generate pipeline on their own and works closely with the SDR team sharing best practices and regional intel 
• Relevant experience in a cyber security company building a strong sales pipeline is good to have

Requirements:

• Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals
• Understands and drives BANT/MEDDPICC/MEDDICC on deals 
• Has experience with Outbound and is willing to drive his/her pipeline 
• Expertise in working on executive presentations and other sales and marketing-focused automation tools is a plus.
•  Has worked on a HubSpot/Salesforce CRM at his previous organization and also has a good idea about CRM Hygiene. 
• Excellent written and verbal communication skills, including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments
• Open to working in shift timings, if required

Key Responsibilities:

• Drive end-to-end sales cycles, including lead generation, sales presentations, technology demonstrations, commercial proposal submissions, contract negotiations, and revenue generation.
• Develop a consulting and a trusted advisory relationship with client stakeholders and executive sponsors.
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with the the business development, marketing, delivery, and finance teams to ensure the timely and successful delivery of solutions that meet client needs and objectives.
• Analyze the latest marketing trends using CRM and analytics tools, tracking competitors' activities and providing valuable inputs for fine-tuning marketing strategies.
• Go the extra mile to make it an excellent experience for the client and build a great organization with a get-things-done attitude

Interview Process:

Round 1: Profile Evaluation by HR

Round 2: Assignment (Call script)

Round 3: Interview with Head of Sales

Round 4: Assignment Demo of call script product

Round 5: Expectation Setting

Round 6: Salary negotiation/work culture fit by HR

Compensation:

As per Industry Standards

Why Join Us:

• Responsibility: If you enjoy challenging work and pushing your boundaries, this is the right place for you. 
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also, as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being part of a start-up is an amazing experience, one of the reasons being the open communication and transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all firsthand.
• Health insurance and Cult live: We offer health insurance coverage up to 5 lacs for you and your family, including your parents. Cult live membership for all team members who are looking at fitness.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

About the Role

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, and meeting and exceeding customer expectations). Thus, helping to differentiate Appknox. This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. Your leadership will drive the CS function’s focus on minimizing churn, increasing renewals, and identifying upsell/cross-sell opportunities to contribute to Appknox's growth and success. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Key Responsibilities:

Leadership & Strategy

• Lead and scale the Customer Success function, driving customer retention, renewal, churn reduction, and expansion.
• Develop a value-based mindset, mapping the customer journey for proactive engagement and advocacy.

Team Development

• Mentor the CS team, enhancing skills in upselling, cross-selling, and customer relationship building.
• Foster a results-oriented culture with clear KPIs and regular 1:1s.

Customer Engagement

• Build strong relationships with enterprise clients, driving product adoption and revenue growth through upsell and cross-sell strategies.
• Collaborate closely with sales for aligned growth initiatives.

Process & Improvement

• Define success metrics, optimize processes for onboarding, adoption, and renewals, and track team performance.
• Ensure cross-functional collaboration for a seamless customer experience.

Customer Advocacy

• Champion customer feedback to inform product and service improvements.
• Lead business reviews to improve account health and address gaps.

What You Bring-

Experience:

• 5-8 years of customer-facing experience, with 2+ years leading a high-performing customer success team.
• Proven success in managing large enterprise customers and complex multi-stakeholder accounts.
• Track record of achieving and exceeding retention, expansion, and customer satisfaction targets.
• Enabling the team with resources and skill sets to own cross-sell and upsell opportunities.

Skills:

• Strong business acumen, with the ability to influence through persuasion, negotiation, and consensus building.
• Experience with customer lifecycle management, journey mapping, and defining success outcomes.
• Proven ability to develop and implement churn-reduction strategies and enhance overall customer satisfaction.
• Experience in mobile app security or related industries is a plus.

Leadership Qualities:

• An enthusiastic and creative leader with the ability to inspire and motivate teams.
• Confident and dynamic, with a sense of humor and an open mindset.
• Able to handle challenging situations and navigate through uncertainty.

First Year Roadmap-

Work Expectations

Within 1 month

• You should have a complete hold of the product and the value customers are getting from it.
• Get clarity on how Security products and services are managed and delivered. 
• Get a Fair understanding of all the departments/functions at appknox and meet with team members of every function.
• Initiate 1*1s with all the team members.

Within 3 months

• Define and optimize the customer journey, segmentation, and intervention strategies.
• Identify gaps in the CS function and propose actionable improvement plans.
• Initiate regular coaching and performance evaluations with the team.
• Interact with at least 5-10 customers and elicit feedback that we should be focusing on.

Within 6 months

• Set and track operational metrics for the CS team.
• Implement strategies to reduce churn and increase product adoption.
• Align customer success efforts with sales for seamless upsell/cross-sell initiatives.
• Manage and Coach the team to ensure they reach their complete potential.

Within one year

• Establish a customer success culture that permeates the entire organization.
• Redefine the Ideal Customer Profile (ICP) to attract the right clients.
• Lead initiatives to scale and upskill the team, focusing on long-term growth and efficiency.

Interview Process

• Round 1: Initial conversation with HR 
• Round 2: Take Home Assignment
• Round 3: Interview with Senior leadership
• Round 4: Panel interview with Senior Leadership 
• Round 5: Interview with CEO 
• Round 6: Interview with HR

Compensation- As per Industry Standards

Why Join Appknox?

• Freedom & Responsibility: Work on challenging problems in a high-trust environment with flexibility in working hours and autonomy over your work.
• Competitive Compensation: We offer salary packages that reflect market trends, plus equity to ensure alignment with the company’s long-term success.
• Growth Opportunities: We foster continuous learning and development, supporting your journey towards career advancement.
• Transparency: Enjoy working in a startup culture that prioritizes open communication and cross-functional collaboration.
• Health Benefits: Comprehensive health insurance for you and your family.