Appknox

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 40+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

The Sales team @ Appknox is one of the most active and agile teams in the organisation. With multiple channels to penetrate the global markets, the team is a right mix of dynamic ,aggressive and experienced professionals added with a go getter attitude. The team interacts with the CXOs and leadership teams of global firms and has closed high value deals including Fortune 500 / 100 Enterprises. This role provides the candidate with an opportunity to own, learn and grow along with the organization scaling new heights in both professional and personal grounds. 

What An Ideal Candidate Would Look Like: 

• 4-5 years of experience in End to End Enterprise sales in a SaaS company/IT company.
• The candidate will be resourceful enough to set-up processes and working methods, strategic enough to provide thought leadership and execution oriented enough to build a robust pipeline
• Highly Proactive, Open to Feedback and has growth mindset 
• Willing to generate pipeline on their own and works closely with the SDR team sharing best practices and regional intel 
• Relevant experience in a cyber security company building a strong sales pipeline is good to have

Requirements:

• Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals
• Understands and drives BANT/MEDDPICC/MEDDICC on deals 
• Has experience with Outbound and is willing to drive his/her pipeline 
• Expertise in working on executive presentations and other sales and marketing-focused automation tools is a plus.
•  Has worked on a HubSpot/Salesforce CRM at his previous organization and also has a good idea about CRM Hygiene. 
• Excellent written and verbal communication skills, including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments
• Open to working in shift timings, if required

Key Responsibilities:

• Drive end-to-end sales cycles, including lead generation, sales presentations, technology demonstrations, commercial proposal submissions, contract negotiations, and revenue generation.
• Develop a consulting and a trusted advisory relationship with client stakeholders and executive sponsors.
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with the the business development, marketing, delivery, and finance teams to ensure the timely and successful delivery of solutions that meet client needs and objectives.
• Analyze the latest marketing trends using CRM and analytics tools, tracking competitors' activities and providing valuable inputs for fine-tuning marketing strategies.
• Go the extra mile to make it an excellent experience for the client and build a great organization with a get-things-done attitude

Interview Process:

Round 1: Profile Evaluation by HR

Round 2: Assignment (Call script)

Round 3: Interview with Head of Sales

Round 4: Assignment Demo of call script product

Round 5: Expectation Setting

Round 6: Salary negotiation/work culture fit by HR

Compensation:

As per Industry Standards

Why Join Us:

• Responsibility: If you enjoy challenging work and pushing your boundaries, this is the right place for you. 
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also, as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being part of a start-up is an amazing experience, one of the reasons being the open communication and transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all firsthand.
• Health insurance and Cult live: We offer health insurance coverage up to 5 lacs for you and your family, including your parents. Cult live membership for all team members who are looking at fitness.

A Bit About Us:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+  years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
• Round 3 - Call with the CSM team to review your assignment
• Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
• Round 5 - HR Call 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity:

We are seeking a highly skilled Staff Engineer (Backend) to join our dynamic software development team. In this role, you will take ownership of key backend projects, drive cross-functional collaborations, and lead efforts to deliver robust, scalable, and high-performance software solutions. You will be focused on solving complex problems and influencing technical strategy across multiple teams. As a engineering leader, you will have the autonomy to make technical decisions, define project scope, and guide the direction of backend architecture while working with a passionate, high-performing team.

You will be working hands-on with products built on Python, with additional contributions in Golang and Rust. These technologies are central to our development stack, and your focus will be on developing, scaling, and maintaining distributed services. A core part of our architecture involves distributed systems, so you will gain in-depth experience in maintaining, optimizing, and scaling these systems in a fast-paced environment.

As a lead engineer, we expect you to not only code but also architect solutions, make independent technical decisions, and navigate complex problem spaces. You will be trusted with significant ownership, and your expertise will play a key role in shaping the future of our product and technology stack.

We strongly value open source contributions, and encourage you to check out our work on GitHub at Appknox GitHub. While we have experienced security professionals onboard to guide you, a background in security is not required for this position.

Responsibilities:

• Lead the backend development for a disruptive product in the Security domain, driving innovation while improving performance, scalability, and maintainability.
• Own the software design process, including designing workflows, system architecture, and feature implementation plans.
• Ensure timely delivery of high-quality software solutions by coordinating sprints, planning releases, and managing cross-team dependencies.
• Translate functional and technical requirements into detailed architecture and design, taking independent decisions to ensure efficiency and scalability.
• Collaborate with cross-functional teams, providing guidance and support to developers to ensure high-quality deliverables.
• Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices, while mentoring team members in coding standards
• Write clean, maintainable, and testable code, adhering to best practices and coding standards.
• Design and implement software components, frameworks, and APIs using Django and Python.
• Create flowcharts, layouts, and documentation to identify system requirements and solutions.
• Develop and enforce robust software verification plans, quality assurance procedures, and deployment strategies.
• Troubleshoot, debug, and upgrade existing systems to enhance functionality and performance.
• Ensure regular updates, maintain software systems, and evaluate user feedback to improve solutions.
• Mentor and guide junior engineers, fostering a collaborative and growth-oriented environment.
• Act as the go-to expert for backend technical challenges, driving solutions and decision-making processes across the team.

Requirements:

• 5–8 years of professional experience in backend development with a strong focus on Django and Python.
• Proficiency in Django REST Framework (DRF), relational databases, SQL, and ORMs (e.g., Django ORM, SQLAlchemy).
• Strong problem-solving skills and ability to make independent decisions regarding system design and implementation.
• Hands-on experience in designing and developing scalable, maintainable, and high-performing backend systems.
• Deep understanding of software engineering methodologies, including Test-Driven Development (TDD) and CI/CD practices.
• Strong communication skills, with the ability to document technical specifications and workflows clearly.
• Proven ability to lead and mentor a small team of engineers, providing technical guidance and support without formal people management responsibilities.
• Familiarity with cloud infrastructure, deployment pipelines, and microservices architectures is a bonus.
• Self-driven and able to operate autonomously in a fast-paced environment
• Able to handle ambiguity and adapt to rapidly changing business needs.

Work Expectations:

Within 1 month

• Attend KT sessions conducted by the engineering and product teams to gain a deep understanding of the product, its architecture, and workflows.
• Learn about the team's development processes, tools, and key challenges.
• Work closely with the product team to understand product requirements and contribute to the design and development of features.
• Dive deep into the existing backend architecture, including database structures, APIs, and integration points, to fully understand the technical landscape
• Begin addressing minor technical challenges and tasks, while understanding the underlying architecture and tech stack.
• Begin to participate in creating action plans for new features, ensuring that design and implementation are aligned with product goals.

Within 2 months

• Take ownership of specific features or modules within the codebase, including the responsibility for their design, development, and delivery.
• Begin identifying potential areas for improvement in the codebase and propose strategies for optimization and scalability.
• Conduct code reviews to ensure high-quality deliverables while mentoring team members on coding standards and best practices.
• Collaborate with cross-functional teams (e.g., frontend, DevOps, QA) to align technical implementation with business objectives.
• Develop technical documentation for the assigned modules or features, ensuring maintainability and ease of onboarding for new engineers.
• Start contributing to the sprint planning process by estimating effort, identifying dependencies, and mitigating risks.

Within 3 months

• Take complete control of the codebase, demonstrating the ability to work independently and make critical decisions on system design and implementation.
• Lead the development and delivery of key features, ensuring they meet performance, scalability, and maintainability requirements.
• Act as a technical mentor for the team by guiding junior engineers and providing support to peers when needed.
• Drive cross-team collaboration, ensuring smooth communication between engineering, DevOps, and product teams.
• Lead and own the technical discussions for new features, contributing to architectural decisions and resolving technical challenges.
• Monitor and improve development processes, suggesting tools or methodologies to enhance team productivity and software quality.
• Prepare and deliver regular updates to stakeholders on project progress, risks, and mitigation strategies.

Within 5-6 months

• Be fully autonomous in the codebase and capable of leading a small team of engineers.
• Demonstrate strong decision-making skills and the ability to deliver high-quality features independently.
• Establish themselves as the go-to expert for the backend codebase and act as the technical POC for cross-functional teams.
• Play a pivotal role in enhancing team productivity and aligning technical solutions with business needs.

Personality traits we really admire:

• Great attitude to ask questions, learn and suggest process improvements.
• Follows timelines and absolute commitment to deadlines.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process:

• Round 1 Interview - TA Profile Evaluation
• Round 2 Interview - Assignment Evaluation
• Round 3 Interview - Engineering Team & Technical Founder
• Round 4 Interview - HR

Compensation:

• As per Industry Standards

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer family health insurance coverage to employees.