EaseMyTrip.com

We are hiring for Team Leader- Inside Sales

Location -Noida

6 Days Working

The Inside Sales -Team Leader will manage leads, convert inquiries into sales, and build strong client relationships via phone, email, and online channels. The role involves understanding client needs, providing solutions, and driving business growth.

Key Responsibilities:

• Generate and qualify new business opportunities through calls, emails, and online research.
• Handling and assisting the team
• Handle inbound inquiries and convert them into confirmed business.
• Maintain and grow the client database and relationships.
• Coordinate with operations and account teams for smooth service delivery.
• Achieve monthly and quarterly sales targets and share reports.
• Stay updated on company products, pricing, and industry trends.

Key Skills & Competencies:

• Excellent communication and negotiation skills
• Strong phone and email etiquette
• Understanding of corporate sales processes
• Ability to manage multiple leads and prioritize effectively
• Target-driven and self-motivated

Experience

• 4–8 years of experience in inside sales, tele-sales, or lead generation in the travel domain is Plus

We are hiring for Corporate Ticketing (Male)

Location- Noida/ Mumbai (Nariman Point)

Experience- 3+ Yrs

Rotational Shifts (1pm to 10pm)

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre

●  Demonstrate proficiency in managing both international and domestic ticketing operations

●   Strong understanding of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends

Job Title: Software Testing Engineer

Location: Noida

Experience Required: 2–7 Years

About the Role

As a Software Testing Engineer at EaseMyTrip.com, you will play a key role in ensuring the quality and reliability of our software products. You will design and execute test strategies, identify bugs, and ensure error-free releases that enhance customer experience.

Role & Responsibilities

1. Quality Assurance Oversight – Evaluate and monitor software QA practices to maintain product integrity and stability.
2. Test Documentation – Create clear, concise, and comprehensive test plans, test cases, and test scripts.
3. Testing Execution – Perform black box, functional, regression, and automation testing to validate product performance.
4. API Testing – Conduct API testing using Postman and ensure seamless system integration.
5. Automation Expertise – Work with Katalon Studio and other automation tools to build, run, and maintain test scripts.
6. Bug Tracking – Identify, log, and track defects across testing stages using JIRA.
7. Test Coordination – Estimate, prioritize, and manage testing activities in alignment with Agile/Scrum methodologies.
8. SQL Testing – Use SQL queries for data validation and backend testing.
9. Process Improvement – Continuously refine QA processes and suggest improvements for product quality.
10. Cross-Functional Collaboration – Work closely with developers, business analysts, and product teams to ensure smooth releases.

Preferred Candidate Profile

• Strong hands-on experience with Katalon Studio (mandatory).
• Proficient in API testing using Postman.
• Experience with Agile/Scrum methodologies.
• Familiarity with JIRA for defect tracking and project management.
• Good knowledge of SQL for database testing.
• Excellent problem-solving, analytical, and documentation skills.
• Strong communication skills to collaborate across technical and non-technical teams.
• Proactive, detail-oriented, and passionate about continuous learning in QA.

About the Role

We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The

ideal candidate will possess a strong understanding of HR processes and regulations, with proficiency

in various HR tasks including offer letter generation, promotion management, appraisal processing,

and department change documentation. Additionally, the candidate should demonstrate expertise in

Excel, file maintenance, and knowledge of Provident Fund (PF) and Employee State Insurance

Corporation (ESIC) workings.

Responsibilities:

 Generate offer letters, letters of agreement (LOA), promotion letters, appraisal documents,

department change letters, and other HR-related correspondences.

 Proficiently utilize Excel for data analysis and reporting purposes.

 Maintain both digital and hard copy files ensuring accuracy, confidentiality, and compliance

with company policies and legal regulations.

 Utilize HRMS software for various HR operations including employee data management,

leave management, and payroll processing.

 Handle the breakdown of Cost to Company (CTC) and upload CTC breakup accurately.

 Serve as an onboarding expert, ensuring seamless integration of new hires into the

organization.

 Manage vendor relationships for HR-related services, ensuring timely delivery and adherence

to service level agreements.

 Oversee attendance management processes, including monitoring and reporting on

attendance records, leave balances, and attendance policy compliance.

 Maintain knowledge of PF and ESIC workings, ensuring compliance with regulations and

timely submission of required documentation.

Qualifications:

 Bachelor's degree in Human Resources, Business Administration, or related field.

 Proven experience in HR operations, preferably in a fast-paced environment.

 Strong proficiency in Microsoft Excel and other MS Office applications.

 Familiarity with HRMS software and its functionalities.

 Excellent organizational and time management skills.

 Ability to handle sensitive information with confidentiality and discretion.

 Strong communication and interpersonal skills.

 Detail-oriented with a commitment to accuracy.

 Knowledge of labor laws and regulations pertaining to PF, ESIC, and other HR-related matters

is preferred.

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About the role

We are looking for a person who has an understanding of various destinations and tour sales

packages. We are seeking a dynamic and results-oriented Holiday Domestic and International

Sales professional to drive revenue growth and customer satisfaction during peak holiday

seasons. This role will involve managing and executing sales strategies for both domestic and

international markets, focusing on maximizing sales opportunities and exceeding targets.

Roles & Responsibilities

1. Actively engage with customers to understand their needs and preferences, providing exceptional

customer service.

2.Utilize effective sales techniques, including product demonstrations, presentations, and

negotiations, to close deals

3.Develop and implement comprehensive sales strategies for the holiday season, aligned with

overall business objectives.

4. Identify target markets, analyse market trends, and develop tailored sales approaches to maximize

revenue potential.

5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.

6.Provide exceptional customer service throughout the sales process and post-booking.

7.Build and maintain strong customer relationships.

Product Knowledge & Market Awareness:

1. Maintain a comprehensive understanding of our domestic and international holiday

packages, including destinations, accommodations, and activities.

2. Stay updated on travel industry trends, competitor offerings, and destination information.

3. Participate in training sessions and product presentations to enhance product knowledge.

Administrative & Reporting:

1. Accurately record and manage customer information and sales data in our CRM system.

2. Prepare and process booking confirmations, invoices, and other relevant documents.

3. Provide regular sales reports and updates to the sales manager.

4. Handle customer feedback and resolve any issues or complaints in a timely and professional

manner.

5. Coordinate with operations and other departments to ensure smooth travel arrangements.

Targeting and lead generation:

1. Utilize social media and other digital tools to generate leads.

2. Attending travel fairs and other events to promote products.

3. Work with marketing team on promotions and campaigns.

Requirements:

 Bachelor’s degree in travel related domain

 Candidate should have knowledge of travel industry

 Excellent business development and client acquisition skills

 Exceptional negotiation and closing skills

 Proficiency in maintaining databases and preparing reports

 Strong interpersonal and communication skills, with the ability to build relations with clients

A Business Development Manager (BDM) for corporate travel sales focuses on expanding the company's client base and revenue by identifying new business opportunities, building relationships with corporate clients, and developing sales strategies

This position is for - Mumbai (Andheri West) the Incumbent must have good connections with Corporate and Mid Size companies.

Must have experience selling corp travel solutions to Corporates. 

• Responsible for developing and maintaining strong relationships with corporate clients, having a min. business worth on 2-3 cr Annually.
• Managing and negotiating contract terms to ensure mutually beneficial agreements that drive revenue growth and enhance the overall effectiveness of the partnerships
• Identify and pursue new business opportunities and partnerships to grow the Corp Travel Biz.
• Conduct market research to understand trends, customer needs, and competitive landscape
• Develop and execute strategic plans for Corp sales , aligned with overall business objectives
• Track and analyse performance metrics to evaluate the effectiveness of strategies and adjust as needed
• Provide training and support to partners to help them effectively sell and manage insurance product
• Continuously improve sales processes and strategies to enhance revenue generation and operational efficiency
• Coordinate with internal teams (e.g., operations, marketing, finance) to ensure seamless execution 
• Provide regular updates and reports on partnership performance, revenue metrics, and market developments
• Identify and mitigate risks associated with business partnerships and sales activities

• Prospecting and Lead Generation:
• Identify potential corporate clients, research their travel needs, and proactively generate leads. 
• Sales and Negotiation:
• Present travel solutions to clients, negotiate contracts, and close deals to secure business. 
• Strategic Planning:
• Develop and implement sales strategies, market expansion plans, and revenue targets. 
• Market Research:
• Stay informed about industry trends, competitor activities, and emerging market opportunities. 
• Reporting and Analysis:
• Track sales performance, analyze market data, and report on key business development metrics. 
• Collaboration:
• Work closely with internal teams, including sales, operations, and marketing, to develop and execute effective strategies. 

Skills and Qualifications:

• Proven Sales Experience: Experience in corporate travel sales or related industries is highly desirable. 
• Strong Communication and Interpersonal Skills: Ability to build rapport, present effectively, and negotiate effectively. 
• Strategic Thinking: Ability to develop and execute effective business development plans. 
• Problem-Solving Skills: Ability to address client needs and find creative solutions. 
• Market Knowledge: Understanding of the corporate travel market, travel industry trends, and competitor landscape. 
• Sales Management: Experience in managing sales teams and driving sales performance. 
• Negotiation Skills: Proficiency in negotiating contracts and terms. 

About the Role

The Business Development Manager (BDM) will be responsible for driving revenue growth by identifying and pursuing new business opportunities, building strong client relationships, and executing strategic sales plans for corporate travel solutions. The incumbent must have established connections with corporate and mid-size companies and proven success in achieving high-value sales targets.

Key Responsibilities

🔹 Client Acquisition & Relationship Management

• Identify, target, and acquire new corporate clients with an annual business worth of ₹2–3 Cr.
• Build and maintain long-term relationships with corporate clients to ensure repeat business.
• Understand client travel requirements and provide customized corporate travel solutions.

🔹 Sales & Negotiation

• Present, pitch, and negotiate corporate travel service agreements.
• Manage contract terms to ensure mutually beneficial agreements.
• Achieve and exceed assigned sales targets.

🔹 Strategic Planning & Market Development

• Develop and execute corporate sales strategies aligned with business objectives.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Identify and pursue partnership opportunities to grow the corporate travel portfolio.

🔹 Performance Tracking & Reporting

• Track sales metrics, evaluate performance, and adjust strategies as needed.
• Provide regular updates on market developments, partnership performance, and revenue achievements.

🔹 Cross-Functional Collaboration

• Coordinate with operations, marketing, and finance teams to ensure seamless service delivery.
• Provide training and support to partners for better product knowledge and sales performance.

Skills & Qualifications

• Experience: Minimum 4 years in Corporate Travel Sales with proven track record.
• Industry Knowledge: Strong understanding of corporate travel market, industry trends, and competitor landscape.
• Networking: Strong corporate and mid-size company connections in Gurgaon/NCR region.
• Communication: Excellent verbal & written communication, presentation, and interpersonal skills.
• Negotiation Skills: Proven ability to negotiate high-value contracts.
• Strategic Thinking: Ability to create and execute effective sales strategies.
• Problem Solving: Creative approach to meeting client needs and resolving challenges.

Hiring for AGM- Performance Marketing at EaseMyTrip.com

Location-Gurugram- Sec-32

Experience - 10-15 Years in Performance Marketing

6 Days Working

Preffered candidate from Travel Industry

About The Role

The AGM- Performance Marketing at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Preferred Candidate Profile:

• Educational Background: Holds a degree in Marketing, Business Administration, or a related field.
• Experience: Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media.
• Analytical Skills: Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions.
• echnical Proficiency: Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications.
• Strategic Thinker: Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results.
• Communication Skills: Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management.
• Problem Solving: Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives.
• Adaptability: Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors.
• Goal-Oriented: Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets.
• Team Player: Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

• Company Overview

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population’s travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

Technical Skills:

• Hands-on experience with AWS, Google Cloud Platform (GCP), and Microsoft Azure cloud computing
• Proficiency in Windows Server and Linux server environments
• Proficiency with Internet Information Services (IIS), Nginx, Apache, etc.
• Experience in deploying .NET applications (ASP.NET, MVC, Web API, WCF, etc.),  .NET Core, Python and Node.js  applications etc.
• Familiarity with GitLab or GitHub for version control and Jenkins for CI/CD processes