EaseMyTrip.com

About the Role

We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The

ideal candidate will possess a strong understanding of HR processes and regulations, with proficiency

in various HR tasks including offer letter generation, promotion management, appraisal processing,

and department change documentation. Additionally, the candidate should demonstrate expertise in

Excel, file maintenance, and knowledge of Provident Fund (PF) and Employee State Insurance

Corporation (ESIC) workings.

Responsibilities:

 Generate offer letters, letters of agreement (LOA), promotion letters, appraisal documents,

department change letters, and other HR-related correspondences.

 Proficiently utilize Excel for data analysis and reporting purposes.

 Maintain both digital and hard copy files ensuring accuracy, confidentiality, and compliance

with company policies and legal regulations.

 Utilize HRMS software for various HR operations including employee data management,

leave management, and payroll processing.

 Handle the breakdown of Cost to Company (CTC) and upload CTC breakup accurately.

 Serve as an onboarding expert, ensuring seamless integration of new hires into the

organization.

 Manage vendor relationships for HR-related services, ensuring timely delivery and adherence

to service level agreements.

 Oversee attendance management processes, including monitoring and reporting on

attendance records, leave balances, and attendance policy compliance.

 Maintain knowledge of PF and ESIC workings, ensuring compliance with regulations and

timely submission of required documentation.

Qualifications:

 Bachelor's degree in Human Resources, Business Administration, or related field.

 Proven experience in HR operations, preferably in a fast-paced environment.

 Strong proficiency in Microsoft Excel and other MS Office applications.

 Familiarity with HRMS software and its functionalities.

 Excellent organizational and time management skills.

 Ability to handle sensitive information with confidentiality and discretion.

 Strong communication and interpersonal skills.

 Detail-oriented with a commitment to accuracy.

 Knowledge of labor laws and regulations pertaining to PF, ESIC, and other HR-related matters

is preferred.

Company Profile:

EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to

customer) distribution channel, offering travel agents access to its website to facilitate the booking

of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its

stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-

customer) distribution channel in 2011, primarily targeting the growing travel requirements of the

Indian middle-class population.

About the role

EaseMyTrip is looking for enthusiastic and motivated Marketing Interns to support various functions

within the marketing team. This is a great opportunity for students or recent graduates who want

hands-on experience across different areas of digital marketing.

Roles & Responsibilities

 Assist in writing blogs, website content, app copy, email content, and social media posts.

 Conduct basic research to support content ideas and campaign briefs.

 Help with ideation, scheduling, and posting across platforms.

 Coordinate with design teamsfor creatives and track approvals.

 Support the team with campaign monitoring, keyword research, competitor checks, and

basic reporting.

 Assist in tracking spends, creatives, and performance dashboards.

 Help with email/SMS/push notification campaign setup and QA.

 Track user segments, campaign performance, and communication calendars.

 Maintain trackers, collate data, and support campaign documentation.

 Assist in cross-team coordination and routine admin tasks.

Qualifications:

 Students in their final year or recent graduates (Marketing, Mass Comm, Business, or related

fields).

 Strong interest in digital marketing, content, or brand communication.

 Good written and verbal communication skills.

 Basic understanding of social media platforms and digital channels.

 Comfortable with Excel/Google Sheets.

 Organized, proactive, and eager to learn.

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Responsibilities

▪️ Develop, maintain, and enhance iOS applications using Swift and the iOS SDK.

▪️ Build user interfaces using UIKit / SwiftUI, Auto Layout, and Interface Builder.

▪️ Implement and maintain application architecture using MVC / MVVM.

▪️ Integrate REST APIs, handle JSON parsing, and work with third-party SDKs.

▪️ Manage App Store deployments, including certificates and provisioning profiles.

▪️ Optimize application performance, memory usage, handle debugging effectively.

▪️ Ensure code quality, scalability, and adherence to iOS best practices.

▪️ Collaborate with Backend, Android, QA, and Product teams for smooth delivery.

▪️ Work independently on assigned tasks and deliver within defined timelines.

🎯Required Skills & Qualifications

▪️ Minimum 4+ years of experience in iOS application development.

▪️ Strong hands-on expertise in Swift.

▪️ Good understanding of iOS app lifecycle and architecture.

▪️ Experience with version control systems such as Git.

▪️ Strong problem-solving and communication skills.

As a Project Manager at EaseMyTrip, you will be responsible for leading complex cross-functional technology projects, ensuring delivery quality, scalability, and process excellence. The role requires strong hands-on experience in Agile/Scrum delivery, solution architecture understanding, and travel tech platforms.

Key Responsibilities

• Lead the complete project lifecycle from requirement gathering to delivery, testing, deployment, and post go-live support.
• Drive Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.
• Collaborate with Product, Engineering, QA, UI/UX, Business Teams, and external vendors to ensure timely and quality delivery.
• Manage projects related to:
• GDS/API Integrations (Flights, Hotels, Rail, Bus)
• Travel Booking & Reservation Systems
• Payment Gateways, Wallets & Refund Flows
• B2B/B2C Travel Platform Enhancements
• Create and maintain project plans, sprint velocity reports, risk registers, and delivery dashboards for leadership review.
• Review technical feasibility, system architectures, integration workflows, and process documentation.
• Ensure strong project governance in line with PMP/PMO frameworks while delivering in Agile environment.
• Identify delivery bottlenecks and implement process improvements.

Required Skills & Competencies:

 Proven experience managing large-scale travel or OTA technology projects.

Strong understanding of GDS (Amadeus/Sabre/Galileo), Travel APIs and Booking Systems.

Hands-on experience with Agile/Scrum framework

Familiarity with software architecture, microservices, integrations and automation workflows

Excellent stakeholder communication, prioritization, and project governance skills

 Ability to handle multiple projects with tight timelines in a fast-paced environment.

Education & Certifications:

 Bachelor’s/Master’s degree in Engineering, Computer Science, or related field

 Preferred certifications:

• PMP
• Scrum Master (CSM/PSM)
• Agile Certified Practitioner (ACP/SAFe Agile – Optional)

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

🌟 About EaseMyTrip

EaseMyTrip is a leading online travel platform dedicated to delivering exceptional travel experiences to millions of customers while empowering hotel partners with powerful technology solutions. We are rapidly scaling our products and looking for passionate professionals to join our journey.

📌 Job Summary

We are seeking a passionate and driven Product Manager with mandatory hands-on experience in Inventory systems, and UI/Platform product ownership. The ideal candidate will have a strong background in B2C travel or hospitality tech, and will be responsible for defining product strategy, driving execution, and collaborating closely with cross-functional teams to deliver impactful products.

🎯 Required Qualifications & Mandatory Skills

✅ 3–4 years of product management experience in travel tech, hospitality, OTA, marketplace, or related B2C products.

✅ Mandatory experience working on Inventory systems, including hotel inventory workflows and related processes.

✅ Mandatory experience with Extranet tools/platforms used by partners/hotels to manage content, availability, and settings.

✅ Mandatory experience owning Platform & UI features, including defining user-centric interfaces and platform components.

✅ Proven track record of defining product requirements and driving feature execution with cross-functional teams.

✅ Excellent analytical, communication, and stakeholder management skills.

✅ Experience working in Agile environments and using product analytics tools (data-driven decision making).

✨ Key Responsibilities

🔹 Define and execute product strategy and roadmap for hotel inventory, partner extranet tools, and platform UI features.

🔹 Conduct market and competitive analysis to identify strategic opportunities.

🔹 Translate business goals and user insights into clear product requirements and feature specifications.

🔹 Collaborate with UX/UI designers and engineering teams to deliver high-quality, user-centric solutions.

🔹 Prioritise product backlogs and manage the end-to-end product lifecycle from ideation to launch.

🔹 Leverage data and user feedback to track product performance and inform iterative improvements.

🔹 Engage and partner with internal stakeholders and hotel partners to gather feedback and ensure product alignment.

Internship Opportunity: HR Operations Intern -Noida

 Location: Noida, Sector 63

 Duration: 6 Months

 Shift : 10 to 7pm (6 Days)

 Joining: Immediate

 Stipend: ₹5,000 per month

 PPO Opportunity: Based on performance after internship

About the Role

EaseMyTrip is looking for a proactive and enthusiastic HR Operations Intern to join our HR team. This internship is a great opportunity to gain real-time exposure to HR processes and develop skills in a fast-paced corporate environment.

Key Responsibilities

Assist in day-to-day HR operational activities and documentation

Support the onboarding and offboarding process

Maintain and update employee records and HR databases

Coordinate with internal teams to resolve HR-related queries

Requirements

Graduate/Undergraduate any stream (Immediate joiners preferred)

Strong communication and coordination skills

Basic knowledge of MS Office (Excel, Word)

Eager to learn and build a career in HR

If you're looking to kick-start your career in Human Resources, we’d love to hear from you!

We are hiring for Team Leader- Inside Sales

Location -Noida

6 Days Working

The Inside Sales -Team Leader will manage leads, convert inquiries into sales, and build strong client relationships via phone, email, and online channels. The role involves understanding client needs, providing solutions, and driving business growth.

Key Responsibilities:

• Generate and qualify new business opportunities through calls, emails, and online research.
• Handling and assisting the team
• Handle inbound inquiries and convert them into confirmed business.
• Maintain and grow the client database and relationships.
• Coordinate with operations and account teams for smooth service delivery.
• Achieve monthly and quarterly sales targets and share reports.
• Stay updated on company products, pricing, and industry trends.

Key Skills & Competencies:

• Excellent communication and negotiation skills
• Strong phone and email etiquette
• Understanding of corporate sales processes
• Ability to manage multiple leads and prioritize effectively
• Target-driven and self-motivated

Experience

• 4–8 years of experience in inside sales, tele-sales, or lead generation in the travel domain is Plus

We are hiring for Corporate Ticketing (Male)

Location- Noida/ Mumbai (Nariman Point)

Experience- 3+ Yrs

Rotational Shifts (1pm to 10pm)

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre

●  Demonstrate proficiency in managing both international and domestic ticketing operations

●   Strong understanding of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends