EaseMyTrip.com

About the Role

We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The

ideal candidate will possess a strong understanding of HR processes and regulations, with proficiency

in various HR tasks including offer letter generation, promotion management, appraisal processing,

and department change documentation. Additionally, the candidate should demonstrate expertise in

Excel, file maintenance, and knowledge of Provident Fund (PF) and Employee State Insurance

Corporation (ESIC) workings.

Responsibilities:

 Generate offer letters, letters of agreement (LOA), promotion letters, appraisal documents,

department change letters, and other HR-related correspondences.

 Proficiently utilize Excel for data analysis and reporting purposes.

 Maintain both digital and hard copy files ensuring accuracy, confidentiality, and compliance

with company policies and legal regulations.

 Utilize HRMS software for various HR operations including employee data management,

leave management, and payroll processing.

 Handle the breakdown of Cost to Company (CTC) and upload CTC breakup accurately.

 Serve as an onboarding expert, ensuring seamless integration of new hires into the

organization.

 Manage vendor relationships for HR-related services, ensuring timely delivery and adherence

to service level agreements.

 Oversee attendance management processes, including monitoring and reporting on

attendance records, leave balances, and attendance policy compliance.

 Maintain knowledge of PF and ESIC workings, ensuring compliance with regulations and

timely submission of required documentation.

Qualifications:

 Bachelor's degree in Human Resources, Business Administration, or related field.

 Proven experience in HR operations, preferably in a fast-paced environment.

 Strong proficiency in Microsoft Excel and other MS Office applications.

 Familiarity with HRMS software and its functionalities.

 Excellent organizational and time management skills.

 Ability to handle sensitive information with confidentiality and discretion.

 Strong communication and interpersonal skills.

 Detail-oriented with a commitment to accuracy.

 Knowledge of labor laws and regulations pertaining to PF, ESIC, and other HR-related matters

is preferred.

Job Title: Generative AI Engineer

 Company: EaseMyTrip.com

 Location: On site - Gurgaon (Sec - 32)

 Experience: 5+ Years

About the Role

EaseMyTrip.com is looking for a talented Generative AI Engineer to help build the future of travel technology. You will work at the intersection of AI, backend systems, and frontend interfaces, crafting intelligent solutions using LLMs, scalable Python APIs, and interactive UIs with React JS.

Join us to create conversational travel assistants, automate customer experiences, and deliver cutting-edge features powered by GPT-4, LangChain, and more.

 Key Responsibilities

 Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions.

 Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows.

 Develop and maintain secure, scalable backend services using FastAPI or Django.

 Create dynamic frontend interfaces and dashboards using React JS

 Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD.

 Implement NLP features such as entity recognition, summarization, and sentiment analysis.

 Work with relational and NoSQL databases like PostgreSQL or MongoDB.

 Collaborate with cross-functional teams including design, product, and data.

 Requirements

 5+ years of backend development experience, with at least 2 years working with LLMs/NLP

Strong Python programming skills

Hands-on experience with React JS for front-end development

 Experience building APIs using FastAPI or Django

 Familiarity with LangChain, Hugging Face, and OpenAI APIs

 Knowledge of cloud platforms and serverless architecture

 Problem-solving mindset and a deep passion for AI innovation.

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

We are hiring for Corporate Ticketing (Male)

Location- Noida-Sec- 63

Experience- 3+ Yrs

Should be comfortable for Night Shifts

Preferred candidates from Travel agencies with good communication skills.

Required:

●  Possess in-depth knowledge of GDS systems, specifically Galileo and sabre only

●  Demonstrate proficiency in managing both international and domestic ticketing operations.

●   Strong knowledge of city codes, airport codes, and airline hubs.

●   Excellent communication skill in both written and verbal formats

●   Willingness to work in rotational shifts, including nights and weekends

We’re looking for a HR Executive(Female) – Operations to join our growing team in Noida

✨ What you’ll do:

Welcome & onboard new joiners

Manage employee documentation

Support insurance onboarding

Handle smooth exit formalities

✨ What we’re looking for:

6 months – 1 year experience in HR

Freshers with HR internship experience are welcome!

Should have basic knowledge of PF/ESIC, HR operarions.

💰 Salary: ₹19,500 CTC in Hand 15000 Monthly

📍 Location: Noida-Sec-63

Shift- 10 to 7 PM 6 Days.

Preferred who can Join Immediately

If you’re passionate about HR and eager to grow, this could be your next big step!

About the role

We are looking for a person who has an understanding of various destinations and tour sales

packages. We are seeking a dynamic and results-oriented Holiday Domestic and International

Sales professional to drive revenue growth and customer satisfaction during peak holiday

seasons. This role will involve managing and executing sales strategies for both domestic and

international markets, focusing on maximizing sales opportunities and exceeding targets.

Roles & Responsibilities

1. Actively engage with customers to understand their needs and preferences, providing exceptional

customer service.

2.Utilize effective sales techniques, including product demonstrations, presentations, and

negotiations, to close deals

3.Develop and implement comprehensive sales strategies for the holiday season, aligned with

overall business objectives.

4. Identify target markets, analyse market trends, and develop tailored sales approaches to maximize

revenue potential.

5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.

6.Provide exceptional customer service throughout the sales process and post-booking.

7.Build and maintain strong customer relationships.

Product Knowledge & Market Awareness:

1. Maintain a comprehensive understanding of our domestic and international holiday

packages, including destinations, accommodations, and activities.

2. Stay updated on travel industry trends, competitor offerings, and destination information.

3. Participate in training sessions and product presentations to enhance product knowledge.

Administrative & Reporting:

1. Accurately record and manage customer information and sales data in our CRM system.

2. Prepare and process booking confirmations, invoices, and other relevant documents.

3. Provide regular sales reports and updates to the sales manager.

4. Handle customer feedback and resolve any issues or complaints in a timely and professional

manner.

5. Coordinate with operations and other departments to ensure smooth travel arrangements.

Targeting and lead generation:

1. Utilize social media and other digital tools to generate leads.

2. Attending travel fairs and other events to promote products.

3. Work with marketing team on promotions and campaigns.

Requirements:

 Bachelor’s degree in travel related domain

 Candidate should have knowledge of travel industry

 Excellent business development and client acquisition skills

 Exceptional negotiation and closing skills

 Proficiency in maintaining databases and preparing reports

 Strong interpersonal and communication skills, with the ability to build relations with clients

A Business Development Manager (BDM) for corporate travel sales focuses on expanding the company's client base and revenue by identifying new business opportunities, building relationships with corporate clients, and developing sales strategies

This position is for - Mumbai (Andheri West) the Incumbent must have good connections with Corporate and Mid Size companies.

Must have experience selling corp travel solutions to Corporates. 

• Responsible for developing and maintaining strong relationships with corporate clients, having a min. business worth on 2-3 cr Annually.
• Managing and negotiating contract terms to ensure mutually beneficial agreements that drive revenue growth and enhance the overall effectiveness of the partnerships
• Identify and pursue new business opportunities and partnerships to grow the Corp Travel Biz.
• Conduct market research to understand trends, customer needs, and competitive landscape
• Develop and execute strategic plans for Corp sales , aligned with overall business objectives
• Track and analyse performance metrics to evaluate the effectiveness of strategies and adjust as needed
• Provide training and support to partners to help them effectively sell and manage insurance product
• Continuously improve sales processes and strategies to enhance revenue generation and operational efficiency
• Coordinate with internal teams (e.g., operations, marketing, finance) to ensure seamless execution 
• Provide regular updates and reports on partnership performance, revenue metrics, and market developments
• Identify and mitigate risks associated with business partnerships and sales activities

• Prospecting and Lead Generation:
• Identify potential corporate clients, research their travel needs, and proactively generate leads. 
• Sales and Negotiation:
• Present travel solutions to clients, negotiate contracts, and close deals to secure business. 
• Strategic Planning:
• Develop and implement sales strategies, market expansion plans, and revenue targets. 
• Market Research:
• Stay informed about industry trends, competitor activities, and emerging market opportunities. 
• Reporting and Analysis:
• Track sales performance, analyze market data, and report on key business development metrics. 
• Collaboration:
• Work closely with internal teams, including sales, operations, and marketing, to develop and execute effective strategies. 

Skills and Qualifications:

• Proven Sales Experience: Experience in corporate travel sales or related industries is highly desirable. 
• Strong Communication and Interpersonal Skills: Ability to build rapport, present effectively, and negotiate effectively. 
• Strategic Thinking: Ability to develop and execute effective business development plans. 
• Problem-Solving Skills: Ability to address client needs and find creative solutions. 
• Market Knowledge: Understanding of the corporate travel market, travel industry trends, and competitor landscape. 
• Sales Management: Experience in managing sales teams and driving sales performance. 
• Negotiation Skills: Proficiency in negotiating contracts and terms. 

About the Role

The Business Development Manager (BDM) will be responsible for driving revenue growth by identifying and pursuing new business opportunities, building strong client relationships, and executing strategic sales plans for corporate travel solutions. The incumbent must have established connections with corporate and mid-size companies and proven success in achieving high-value sales targets.

Key Responsibilities

🔹 Client Acquisition & Relationship Management

• Identify, target, and acquire new corporate clients with an annual business worth of ₹2–3 Cr.
• Build and maintain long-term relationships with corporate clients to ensure repeat business.
• Understand client travel requirements and provide customized corporate travel solutions.

🔹 Sales & Negotiation

• Present, pitch, and negotiate corporate travel service agreements.
• Manage contract terms to ensure mutually beneficial agreements.
• Achieve and exceed assigned sales targets.

🔹 Strategic Planning & Market Development

• Develop and execute corporate sales strategies aligned with business objectives.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Identify and pursue partnership opportunities to grow the corporate travel portfolio.

🔹 Performance Tracking & Reporting

• Track sales metrics, evaluate performance, and adjust strategies as needed.
• Provide regular updates on market developments, partnership performance, and revenue achievements.

🔹 Cross-Functional Collaboration

• Coordinate with operations, marketing, and finance teams to ensure seamless service delivery.
• Provide training and support to partners for better product knowledge and sales performance.

Skills & Qualifications

• Experience: Minimum 4 years in Corporate Travel Sales with proven track record.
• Industry Knowledge: Strong understanding of corporate travel market, industry trends, and competitor landscape.
• Networking: Strong corporate and mid-size company connections in Gurgaon/NCR region.
• Communication: Excellent verbal & written communication, presentation, and interpersonal skills.
• Negotiation Skills: Proven ability to negotiate high-value contracts.
• Strategic Thinking: Ability to create and execute effective sales strategies.
• Problem Solving: Creative approach to meeting client needs and resolving challenges.

Job description:

EaseMyTrip, established in 2008, initially catered to the offline travel market in India through a B2B2C model, providing travel agents with online booking services. In 2011, we expanded to the B2C sector, focusing on the burgeoning middle-class population's travel needs. By 2013, we had further diversified into the B2E sector, offering comprehensive travel solutions to corporates. Our presence across these three channels has given us a diverse customer base and a broad distribution network.

Key Responsibilities

• Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions
• Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows
• Develop and maintain secure, scalable backend services using FastAPI or Django
• Create dynamic frontend interfaces and dashboards using React JS
• Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD
• Implement NLP features such as entity recognition, summarization, and sentiment analysis
• Work with relational and NoSQL databases like PostgreSQL or MongoDB
• Collaborate with cross-functional teams including design, product, and data

Requirements

• 2+ years of backend development experience, with experience of working with LLMs/NLP
• Strong Python programming skills
• Hands-on experience with React JS for front-end development
• Experience building APIs using FastAPI or Django
• Familiarity with LangChain, Hugging Face, and OpenAI APIs
• Knowledge of cloud platforms and serverless architecture
• Problem-solving mindset and a deep passion for AI innovation

Knowledge and Skills That Will Make You Successful:

• 2+ years of backend development experience, with a focus on integrating Large Language Models (LLMs) and Natural Language Processing (NLP).
• Strong Python programming skills and experience building APIs using FastAPI or Django.
• Hands-on experience with React JS for front-end development.
• Familiarity with LangChain, Hugging Face, and OpenAI APIs.
• Knowledge of cloud platforms (AWS, GCP, Azure) and serverless architecture.
• Experience with relational and NoSQL databases like PostgreSQL or MongoDB.
• Problem-solving mindset and a deep passion for AI innovation.

Join Easy Trip planners Ltd and play a pivotal role in shaping an impactful business growth. Apply today to embark on a rewarding career journey with us.