EaseMyTrip.com

Job Description – Manager, Bus Maintenance (North India)

Company: YoloBus

Designation: Manager – Bus Maintenance

Location: North India

Department: Operations & Maintenance

Employment Type: Full-Time

About the Role

YoloBus is looking for an experienced and proactive Manager – Bus Maintenance to oversee the maintenance, reliability, and operational readiness of our bus fleet across North India. The role will be responsible for ensuring maximum fleet uptime, implementing preventive maintenance schedules, managing workshops and vendors, and maintaining the highest standards of vehicle safety and performance.

Key Responsibilities

• Manage end-to-end maintenance operations for the YoloBus fleet across North India.
• Ensure timely execution of preventive and corrective maintenance activities.
• Monitor fleet health, vehicle performance, and breakdown trends to improve operational efficiency.
• Coordinate with workshops, service centers, and OEMs for repairs and maintenance support.
• Ensure fleet availability and minimize vehicle downtime.
• Develop and implement maintenance schedules and standard operating procedures.
• Manage spare parts inventory and optimize maintenance costs.
• Conduct regular inspections and audits to ensure compliance with safety and regulatory standards.
• Analyze maintenance data, prepare reports, and recommend improvement initiatives.
• Lead and mentor maintenance teams, workshop staff, and regional technical personnel.
• Coordinate with Operations teams to ensure seamless vehicle deployment and service continuity.
• Manage vendor relationships and negotiate service agreements to ensure quality and cost-effectiveness.

Desired Candidate Profile

• Bachelor's Degree/Diploma in Mechanical Engineering, Automobile Engineering, or a related field.
• 2-3 years of experience in fleet maintenance, workshop management, or commercial vehicle maintenance.
• Prior experience managing bus fleets is highly preferred.
• Strong understanding of preventive maintenance, breakdown management, and workshop operations.
• Experience working with Volvo, Scania, Ashok Leyland, Tata Motors, BharatBenz, or similar commercial vehicle fleets.
• Strong leadership, problem-solving, and team management skills.
• Willingness to travel extensively across North India.

Key Skills

• Fleet Maintenance
• Bus Maintenance
• Preventive Maintenance
• Breakdown Management
• Workshop Operations
• Commercial Vehicle Maintenance
• Spare Parts Management
• Vendor Management
• Fleet Uptime Management
• Team Leadership
• Technical Troubleshooting
• Cost Optimization

What We Offer

• Opportunity to work with one of India's leading intercity mobility brands.
• Exposure to large-scale fleet operations across multiple regions.
• Fast-paced and growth-oriented work environment.
• Competitive compensation and career advancement opportunities.

🔴 Job Title: Sr Executive -Domestic Holidays (Sales)

📍 Location: Noida

💼 Job Type: Full-time

⏳ Experience: 3–8 Years

⚡ Immediate Joiners Preferred

🔴 6 Days Working, Day shift

🌟 About the Role

We are looking for a B2C Domestic Holiday Packages seller who is passionate about travel and sales, and can help customers plan seamless domestic travel experiences.

🔑 Key Responsibilities

▪️ Sell domestic holiday packages based on customer needs and budget

▪️ Guide clients on destinations, itineraries, hotels, and activities

▪️ Handle end-to-end bookings (flights, hotels, tours, etc.)

▪️ Build and maintain strong customer relationships

▪️ Resolve queries and ensure a great customer experience

▪️ Achieve monthly sales targets

▪️ Upsell add-ons like travel insurance and upgrades

✅ Requirements/

▪️ 3–8 years of experience inselling Holiday Packages

▪️Should have strong destination knowledge

▪️ Strong communication and interpersonal skills

▪️ Sales-driven mindset with customer-first approach

▪️ Ability to recommend customized travel solutions

Job Summary:

We are hiring a Hotel Operations Executive to manage post-booking activities including modifications, cancellations, and customer support. The role involves active coordination with hotels, resolving customer issues, and ensuring a smooth and hassle-free guest experience.

🔴 Requirements:

▪️ Proven experience in chat support, email support, and call support is mandatory.

▪️ Strong communication, coordination, and problem-solving skills.

▪️ Familiarity with OTA systems (Online Travel Agencies) is a plus.

🔴 Key Responsibilities:

▪️ Handle post-booking queries, changes, and cancellations efficiently.

▪️ Coordinate with hotels for booking confirmations and issue resolution.

▪️ Provide support to customers through calls, emails, and chats.

▪️ Manage escalations, refunds, and resolve payment discrepancies.

▪️ Maintain accurate booking records and contribute to process improvements.

We are hiring dynamic fresh graduates for an Inside Sales (Calling) role.

Day Shift

6 Days working

Location -Gurugram -32

The candidate will be responsible for outbound calling, pitching travel solutions, generating leads, and supporting the sales team

This role is ideal for candidates who want to start their career in sales, communication, and corporate handling within the travel industry.

Key Responsibilities

• Make outbound calls to potential and existing Corpoorate Clients.
• Explain travel products, offers, and services to Corporates
• Generate leads and pass qualified prospects to the sales team
• Maintain call records and update CRM regularly
• Follow up with interested corporates to close sales opportunities
• Handle basic queries related to travel bookings
• Achieve daily/weekly/monthly calling and lead generation targets
• Coordinate with the sales team for closures

Eligibility Criteria

• Any Graduate can apply
• Good communication skills
• Confident on calls and comfortable with telephonic sales
• Basic knowledge of MS Excel and computers
• Positive attitude and willingness to learn
• Immediate joiners preferred

Desired Skills

• Strong convincing and negotiation skills
• Energetic, target-oriented personality
• Good listening skills
• Ability to handle rejections on calls
• Interest in sales and the travel industry

What You Will Learn

• Practical exposure to inside sales
• Understanding of travel products and sales pitch
• Lead generation and sales funnel management
• Corporate work culture and CRM usage
• Career growth opportunities in Sales/BD within EaseMyTrip

The role involves managing end-to-end air contracting, pricing, and operational execution for MICE (Meetings, Incentives, Conferences, and Exhibitions) travel. The candidate will be responsible for airline negotiations, group fare management, and seamless delivery of group travel requirements.

Preferred Qualifications:

Graduate/Postgraduate in Travel, Tourism, or Business Management

5–10 years of experience in MICE / Group Air Operations

Experience in OTA, TMC, or airline contracting roles

Key Responsibilities:

1. Air Contracting & Negotiation

Develop and maintain strong relationships with airlines for MICE/group travel.

Negotiate competitive group fares, series fares, and ad-hoc deals.

Secure allotments, blocked space, and special discounts for large groups.

Manage seasonal contracts and promotional tie-ups with airlines.

2. Pricing & Revenue Optimization:

Design competitive pricing strategies for MICE groups.

Coordinate with internal sales teams to provide best-in-market quotations.

Analyze market trends, competitor pricing, and demand patterns.

Maximize margins while ensuring conversion of group queries.

3. Operations & Execution:

Handle end-to-end MICE air operations (booking to departure).

Coordinate group PNR creation, ticketing, name updates, and schedule changes.

Ensure timely issuance of tickets and compliance with airline deadlines.

Manage last-minute changes, cancellations, and disruptions.

4. Stakeholder Coordination:

Work closely with Sales, Product, Finance, and Tech teams.

Liaise with airline account managers and GDS/API partners.

Coordinate with corporate clients and event planners.

5. Process & System Management:

Ensure proper use of GDS systems (Amadeus/Galileo/Sabre).

Work on API integrations for airline group bookings (if applicable).

Maintain accurate MIS reports, booking trackers, and reconciliation.

6. Customer Experience :

Ensure smooth travel experience for large groups.

Provide proactive communication on schedule changes or disruptions.

Handle escalations efficiently with quick resolution.

Key Skills & Competencies:

Strong airline contracting and negotiation skills

In-depth knowledge of MICE travel operations

Expertise in GDS systems (Amadeus, Galileo, Sabre)

Excellent coordination and stakeholder management

Analytical mindset for pricing and revenue optimization

Ability to handle high-pressure, time-sensitive operations

Additional Advantage:

Existing airline relationships

Experience in international group movement and exposure to API-based airline integrations.

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Shift - General ( 10 am - 7 pm ) ( For female )

Rotational shift for Male Candidate

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.
• 
  

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Title: Business Development Manager (BDM)

Location: Mumbai and Bangalore 

Working Days: 6 Days 

About the Role

We are seeking an experienced and dynamic Business Development Manager (BDM) to drive revenue growth by acquiring new corporate clients and managing strong business relationships. The role requires a results-driven professional with proven expertise in corporate travel sales and business expansion.

Key Responsibilities

• Identify, target, and acquire new corporate clients for travel solutions.
• Develop and implement effective business development strategies.
• Build and maintain long-term relationships with corporate and mid-sized clients.
• Achieve and exceed assigned revenue and sales targets.
• Conduct market research to identify new opportunities and industry trends.
• Negotiate and close high-value business deals.
• Collaborate with internal teams to ensure seamless client servicing and delivery.
• 
  

Requirements

• Minimum 4 years of experience in corporate travel sales/business development.
• Preferred candidates from Airlines,Travel Trade or Hotels.
• Strong network and connections with corporate clients in Mumbai.
• Proven track record of achieving high-value sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work in a target-driven environment with 6 working days.

Job Summary

We are seeking a highly skilled iOS / Android Developer with strong hands-on experience in Kotlin Multiplatform Mobile (KMM) and Compose Multiplatform (CMP) to join our mobile development team. The ideal candidate will be responsible for building and maintaining cross-platform mobile applications while ensuring high performance, scalability, and seamless user experience across iOS and Android platforms.

Key Responsibilities

• Design, develop, and maintain cross-platform mobile applications using Kotlin Multiplatform Mobile (KMM) and Compose Multiplatform (CMP).
• Build and manage shared business logic, networking, and domain layers across iOS and Android.
• Develop native components using Swift & iOS SDK and Android SDK as required.
• Integrate RESTful APIs, handle JSON parsing, and manage networking using Ktor.
• Ensure application performance, memory optimization, and effective debugging across both platforms.
• Collaborate closely with backend, Android, iOS, QA, and product teams to deliver high-quality solutions.
• Participate in code reviews, technical discussions, and architecture decisions.
• Manage app deployment processes, including App Store and Play Store submissions, certificates, signing, and provisioning profiles.

Required Skills & Qualifications

• 4+ years of professional experience in mobile application development.
• Strong hands-on experience with Swift & iOS SDK and Android SDK.
• Mandatory hands-on experience with Kotlin Multiplatform Mobile (KMM) and Compose Multiplatform (CMP).
• Solid understanding of mobile app architectures such as MVC and MVVM.
• Experience with REST APIs, JSON parsing, and Ktor for networking.
• Good knowledge of performance optimization, memory management, and debugging techniques.
• Familiarity with app publishing processes, certificates, code signing, and provisioning profiles.
• Ability to work independently and deliver within timelines.
• Strong communication and collaboration skills.

Preferred Candidate Profile

• Immediate joiner or candidates available on short notice.
• Experience working in agile or fast-paced product environments.
• Strong problem-solving and analytical mindset.

Key Responsibilities:

• ☁️ Manage cloud infrastructure and automation on AWS, Google Cloud (GCP), and Azure.
• 🖥️ Deploy and maintain Windows Server environments, including Internet Information Services (IIS).
• 🐧 Administer Linux servers and ensure their security and performance.
• 🚀 Deploy .NET applications (ASP.Net, MVC, Web API, WCF, etc.) using Jenkins CI/CD pipelines.
• 🔗 Manage source code repositories using GitLab or GitHub.
• 📊 Monitor and troubleshoot cloud and on-premises server performance and availability.
• 🤝 Collaborate with development teams to support application deployments and maintenance.
• 🔒 Implement security best practices across cloud and server environments.

Required Skills:

• ☁️ Hands-on experience with AWS, Google Cloud (GCP), and Azure cloud services.
• 🖥️ Strong understanding of Windows Server administration and IIS.
• 🐧 Proficiency in Linux server management.
• 🚀 Experience in deploying .NET applications and working with Jenkins for CI/CD automation.
• 🔗 Knowledge of version control systems such as GitLab or GitHub.
• 🛠️ Good troubleshooting skills and ability to resolve system issues efficiently.
• 📝 Strong documentation and communication skills.

Preferred Skills:

• 🖥️ Experience with scripting languages (PowerShell, Bash, or Python) for automation.
• 📦 Knowledge of containerization technologies (Docker, Kubernetes) is a plus.
• 🔒 Understanding of networking concepts, firewalls, and security best practices.

Company: EaseMyTrip

Location: Noida, -63

Salary: ₹19,278 per month

Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)

No Night Shift for Females

Job Description:

EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.

Responsibilities:

• Handle customer queries via calls, email, and chat
• Provide timely resolution to flight-related issues
• Maintain professional communication with customers
• Update and maintain customer records
• 
  

Requirements:

• Freshers with good communication skills can apply
• Basic knowledge of domestic/international travel process is a plus
• Enthusiastic and customer-focused attitude