Sales engineer

Proven experience as a React JS Developer or similar role in front-end development.

- Strong proficiency in JavaScript, ES6, and React.js.

- Hands-on experience with React Hooks, Redux, React Router, and Context API.

- Solid understanding of HTML5, CSS3, and responsive design principles.

Roles & Responsibilities:

• Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
• Address customer inquiries, concerns, and issues regarding products or services.
• Guide customers through troubleshooting steps to diagnose and resolve technical problems.
• Analyze customer issues to determine root causes and provide effective solutions.
• Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
• Develop a deep understanding of the company's products or services to effectively assist customers.
• Stay updated on product updates, features, and enhancements to provide accurate information to customers.
• Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
• Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
• Ensure that customer inquiries and issues are handled with high quality and professionalism.
• Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
• Assist in training new team members on product knowledge and support processes.
• Stay updated on industry trends, technologies, and best practices related to technical support.

Requirements

• Job Location: Jaipur, Rajasthan
• Experience: Fresher

NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.

Location: Anywhere in India

Timing: US timing

About the Role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you

You will directly work with the founders.

We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen

You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:

- Set up process for Outbound prospecting (reach out/follow up) via different channels.

- Inbound conversion - Set up and own inbound leads via automated follow up communication.

- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.

- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.

- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.

- Conceptualize, co-create and distribute newsletters.

- SEO - Make the company rank #1 for relevant short and long tail keywords.

- Partnerships - Forge strategic partnerships that drive revenue.

- Community - Build & nurture a close-knit community of potential/existing customers.

- Drive channels such as G2 and marketplace listings to get inbound flow.

- Get involved in other go-to-market efforts once the outbound playbook is optimized.

- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.

- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.

- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.

- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.

Key Responsibilities

- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.

- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.

- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.

- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.

- Willingness to get your hands dirty and do the grunt work in the early days.

- Adaptable to work across time zones to cater to a global customer base.

- Excellent written and oral communication skills

- Experience in driving cross-functional initiatives, and also working independently.

- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.

- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.

- Basic knowledge of SEO, tools used to plan and measure SEO results.

- Self-driven individual with high ownership and strong work ethic.

- Previous entrepreneurial experience is a huge plus.

- Not taking yourself too seriously :)

Good to Have

- Experience catering to CFO persona is a plus.

- Familiarity with billing systems, CPQ and accounting systems is a plus.

- Experience building a small team of interns is a plus.

Your Responsibilities :

LocTruth is a location intelligence platform geared to map out business problems and provide data-backed solutions with the help of location data layered with business data. Our insights span from people to places, range from average footfall all the way down to a specific person’s movement patterns, anonymously ofcourse. With our insights, we support businesses in decision-making, problem-solving, and overall optimizing.Google Maps visualizes our world, we visualize a business’ world. 

The Job

We are looking to launch our solution into the market with the help of a solid Sales Development Representative. 

You would work closely with LocTruth’s founders to understand our solution, identify new opportunities, reach out to potential customers via email and LinkedIn, conduct discovery and demo calls.

• Develop sales opportunities by researching and identifying potential clients.
• Rolling out daily emails, calls, and research reports
• Create weekly newsletters, emails to attract clients
• Make outbound calls to drive sales targets which include:
• POCs
• Pilots
• Full-time clients
• Assess competitors by analyzing and summarizing competitor information and trends
• Create ideal customer profiles
• Participate on LinkedIn groups, online tech forums, subscribe to magazines and newsletters of complimentary brands.
• Handling all incoming customer queries on our sales email
• Prepare to be a part of and eventually deliver presentations/demos to potential clients
• Develop a sales funnel, spearhead and be willing to use a CRM platform, and present goals every week to management
• Work with design and marketing to create and execute sales decks, brochures, campaigns and other materials

Requirements

• Minimum Requirement: Bachelor’s Degree
• Must have 2-3 years of industry experience in selling Data/IT/SaaS products and concepts
• Excited to sell brand-new technology products
• Proficient in English 
• Consistent track record of documenting, synthesizing, and communicating results
• Team player who can take responsibility for anything from making a sales pitch to the CEO of a company to showing off your hobbies at a LocTruth team call
• Must be self-motivated, flexible, collaborative, and have an eagerness to learn.
• This is a remote position for now.

Bonus

• Experience with sales tools
• Experience with startups and working with founders
• Worked within the realm of geospatial data or location intelligence

Company culture

Now for the fun stuff...just kidding, we hope you find everything above to be the fun aspect of your careers. But just to give you some more insight into our company culture:

• Get on boarded with a “get to know us” session and meet our entire team.
• We promote an inclusive environment of all genders, backgrounds, likes, and dislikes.
• We’re casual - first name basis please.
• You get the chance to work remotely (mainly because of the raging pandemic) but be prepared to switch over to in-person as soon as the situation permits
• We’re a fun team and depending on the pandemic, we try to meet every month to get to know each other better.
• Play icebreakers and games to challenge our minds apart from work.
• Get integrated into the typical start up life that could be the next big success and work on a product you can truly be proud of!

• Computer assembling and dis -assembling.
• Hardware troubleshooting of desktop, laptop, server machine.
• Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
• Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
• Various email client installation and troubleshooting.
• Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
• Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
• Various software installations on linux platform.
• Network LAN and WAN troubleshooting.
• VPN management
• Knowledge of Virtualization

We are looking for an inside sales executive to help us find new sales opportunities and handle phone calls for the same. You will be required to achieve your given targets, collaborate with fellow employees and conduct demos.

What to expect from the role

• Make cold calls regarding inbound and outbound sales.
• Understand how to identify new sales opportunities.
• Work in a fast-paced goal-oriented environment.
• Learn on the job regarding how to conduct demos and sales in general.
• With time this job has scope for growth.

Responsibilities

• Identify new sales opportunities and handle both inbound and outbound calls to follow up.
• Make cold calls and emails to explore sales opportunities.
• Achieve quarterly milestones and close sales.
• Regularly study accounts and identify important players.
• Collaborate with teammates and work towards closing deals.
• Maintain a detailed database with all information on the prospects.
• Conduct offline demos to prospects and seal deals.

Requirements

• Any Degree (Preferably - Engineering Grads)..
• Strong sense of communication and phone skills.
• Well experienced with web presentation tools.

What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential https://workable.com/nr?l=https%3A%2F%2Fwww.browserstack.com%2Fgrowth">growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24x7 reliability?

JOB RESPONSIBILITIES

• Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks
• Lead out team meetings, stand-ups, and architecture/design discussions
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems
• Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
• Find solutions and solve issues around a variety of operating systems or programming languages
• Researching new technologies and adapt them to BrowserStack requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open Source
• Teaching others how to use new software
• Willing to learn new programming languages and databases
• Able to write efficient SQL queries and design schemas for relational databases
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality

• Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
• Familiarity with one compiled language: C, Java, Go or similar
• Good knowledge of operating systems and networking concepts
• Reasonable knowledge of Windows and/or Linux operating systems
• Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
• Aggressive problem diagnosis and creative problem solving skills
• Startup mentality, high willingness to learn, and hardworking
• Experience of 3-6 years