Real Estate Sales Consultant

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
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Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

Must have very good experience in Java development.

Must have a very good understanding of data structure & algorithms.

Must be very good at coding & problem solving skills.

Must be very good in multithreading, Collections, OOPS concepts.

Good to have experience in Java 8.

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

• Defining new merchandising or reporting functionality
• Adding more advanced search capabilities
• Improving scoring/recommendation models
• eCommerce platform integrations/API implementations
• Load testing/scaling features as we continuously grow
• Something new. There are always interesting new challenges that come our way. Here are a couple of things we’ve worked on recently:
  • Managing background jobs with competing performance goals like quick turnaround while staying within platform API limits
  • Embedding and dynamically changing products in an email even after sending it
  • Managing and coordinating multi data-center processes

• 1-3 years of experience in Ruby On Rails (or a similar MVC framework like Express or Django). You are comfortable with Routes, Migrations, Models, Callbacks, Validations, and so on.
• Ability to design clean, scalable data structures for new features.
• A good understanding of design patterns so that complex processes are written in a maintainable way.
• Knowledge of managing source code with Git.
• Comfortable in a Linux OS.
• Good communication skills, and ability to clearly plan and describe features before building.

• Challenging, exciting work, at scale
  You get to understand the challenges our customers face first-hand, and collaboratively design and build amazing solutions that will be used by millions of shoppers through billions of API requests. There’s always something new and exciting to build.
• Have a direct impact
  Seven engineers currently build, refine, and scale the entire product. Working in a small team means you will have a say in the way the product is built, and your performance will have a direct impact on the company’s outcome.
• Culture
  Tagalys is a place for you to be yourself, enjoy your work, and achieve your potential. We love the energy that comes from working with smart people in a simple and welcoming environment. We design our workflow to make sure you are also able to focus on everything else in life that is important: family, friends, and health.
• Benefits
  You get great pay, coupled with flexible hours, a hybrid work model, and comprehensive insurance for your and your dependents. For the people contributing significantly, we also offer ESOPs so there is an opportunity to build wealth as you help the company grow.