Sales & Marketing Executive

Job Title: Process Executive – Voice (Digital Marketing Support)

Location: Gurgaon And Hyderabad

Work Schedule: Rotational Shifts 

Experience:

Freshers with Certification in Digital Marketing

Experienced: 0 to 6 Months in Digital Marketing (Preferred)

Job Summary:

We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.

Key Responsibilities:

* Act as the first point of contact for advertisers and marketers using digital platforms.

* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.

* Resolve complex technical and platform-related queries via voice support.

* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.

* Detect and track app/platform defects and inconsistencies.

* Provide consultation and guidance on best practices for campaign optimization.

* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

• 4-8 years of experience in Functional testing with good foundation in technical expertise
• Experience in the Capital Markets domain is MUST
• Exposure to API testing tools like SoapUI and Postman
• Well versed with SQL
• Hands on experience in debugging issues using Unix commands
• Basic understanding of XML and JSON structures
• Knowledge of FitNesse is good to have
• Should be early joinee.

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

Location: Hyderabad and Bangalore (Remote after 3 months WFO)

Budget: 25-45LPA

Position: Senior Full stack Dotnet Developer with React

Experience: 8+ years of commercial experience

Mandatory skills: C#, Asp.Net MVC and WebAPI, React, OOPs

Role: Individual Contributor

Interview Process:

Offline Tech Test 

Customer technical Round

CTO Discussion

Key Responsibilities/Duties:

· Develops and enhances software applications through coding and testing.

· Writing well designed, testable, efficient code

· Involves in code reviews and training.

· Contributing in all phases of the development lifecycle

· Delivers highest quality software by creating unit test plans and testing code thoroughly.

· Adept with the tools, applications, and processes used for software development.

· Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentations and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and apply them in completing the assigned task.

Qualification: Bachelors or Master’s degree in Computer Science or Engineering.

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IoT/AI platform and we provide professional services on that platform to build custom clouds for their IoT devices.  We also build mobile apps, run 24x7 DevOps/site reliability engineering for our clients.

We are looking for a friendly, very hands-on technical, and dependable professional with plenty of experience as a backend & cloud engineer to provide site reliability services to our internal teams and end customers. We expect you to deliver with TOP quality & high speed. You must have experience developing and designing amazing UI screens.

This person MUST have:

• BE Computer Science or equivalent
• Cloud app development experience.
• Strong Troubleshooting and debugging skills
• A strong passion for writing simple, clean, and efficient code.

• 3 years of experience with the Django framework and other backend technologies.
• Knowledge of NodeJS
• Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
• Understand how to use a database like Postgres (preferred choice), SQLite, MongoDB, MySQL.
• Experience creating high-performance applications.
• Experience with messaging and broker tools - Rabbitmq, MQTT
• Experience with SQL and NoSQL databases
• Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
• Knowledge of web services
• Proficient understanding of code versioning tools Git.
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure.
• Hands-on experience in Linux environment.
• Basic understanding of Kubernetes/Docker orchestration.
• Manges existing infrastructure/Pipelines/Engineering tools (On-Prem or  AWS) for the engineering team (Build servers/Jenkins nodes etc.)
• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and influencing skills.
• Handle customer calls/emails regarding technical issues for end-users.
• Strong communication skills
• Attention to detail.

Experience:

• Min 3 year experience

Location:

• Ahmedabad Office Or,
• Work from home

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives, etc.
• We don't believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 30 days notice period

Skillset

Angular2+

Node.js

RESTfull API integration

Experience working with Docker and containerized applications

Experience working with Kubernetes or other container orchestration tools

Knowledge and understanding of working in AWS environments

Experience in full-stack development (with a passion)

RDBMS and Document Database

Experience with Agile/Scrum Development Methodology

Exposure to Continues Integration (CI/ CD)

Version control systems like Git/ TFS

( For SSE level this is mandatory)

• Developer testing
• Code review
• Requirement handling

1. Should be very strong Scala development(Coding)
2. With Any combination of Java/Python/Spark/Bigdata
3. 3+ years experience in Core Java/Scala with good understanding of multithreading
4. The candidate must be good with Computer Science fundamentals
5. Exposure to python/perl and Unix / K-Shell scripting
6. Code management tools such as Git/Perforce.
7. Experience with large batch-oriented systems 
8. DB2/Sybase or any RDBMS
9. Prior experience with financial products, particularly OTC Derivatives
10. Exposure to counterparty risk, margining, collateral or confirmation systems