Telesales

At Kitchen Spurs, we help restaurants grow by combining data, design, and operational intelligence. We’re hiring a Catalog Lead to take full ownership of how menus are structured, priced, and presented on delivery platforms like Swiggy and Zomato—while managing execution through POS systems or first-party menu tools.

This is a critical, cross-functional role that directly impacts discoverability, conversions, and revenue for our restaurant partners. As a team lead, you will also be responsible for mentoring, training, and overseeing a team of catalog executives, ensuring accuracy, speed, and consistency in execution at scale.

Role Overview

You will be responsible for crafting and managing the digital menu experience across platforms. While the menu is presented to customers via Swiggy and Zomato, it's often managed through external POS systems (like Petpooja or DotPe) or the platforms' own menu dashboards. This role requires strong attention to detail, platform fluency, and a deep understanding of how to drive performance through better catalog design.

Key Responsibilities

• Take full ownership of how restaurant partners' menus appear on Swiggy and Zomato
• Navigate POS systems and aggregator dashboards to implement structured, conversion-optimized menus
• Work closely with internal teams and restaurant partners to translate business goals into catalog strategy
• Benchmark competitors and guide pricing, add-on logic, modifiers, images, and naming conventions
• Document processes and develop SOPs to support execution at scale
• Train and manage a team of catalog executives to maintain quality and turnaround times
• Ensure menus are not only accurate, but also positioned to maximize AOV, frequency, and discoverability
• Use a combination of culinary knowledge and performance data to refine catalog strategies.

What We’re Looking For

• 2 to 5 years experience working with e-commerce catalogs
• Comfort with online tools (either first party or via middleware like UrbanPiper, DotPe, Petpooja)
• Strong understanding of menu performance drivers - from pricing and categorization to imagery and modifiers.
• A process-oriented mindset with the ability to define playbooks and troubleshoot at scale.
• Excellent communication and client-facing skills with a consultative approach.
• Hands-on problem solver with ownership mentality and first-principles thinking.
• Ability to collaborate across teams (e.g., Account Managers, Developers)
• Experience using ChatGPT or similar AI tools to plan smarter and execution at scale, eg, menu descriptions, cross sell suggestios (e.g., descriptions, tags), or assist with operational documentation and efficiency

Good to Have

• Proficiency with Google Sheets (QUERY, VLOOKUP, ARRAYFORMULA, etc.)
• Background in food delivery, restaurant tech, or menu merchandising
• Experience managing catalogs across multiple brands
• Visual judgment in selecting and refining food images for platform use
• Proven ability to lead and mentor a team.

We are now seeking a talented and motivated individual to contribute to our product in the Cloud data

protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent

troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.

Responsibilities Include:

Review proposed feature requirements

Create test plan and test cases

Analyze performance, diagnosis, and troubleshooting

Enter and track defects

Interact with customers, partners, and development teams

Researching customer issues and product initiatives

Provide input for service documentation

Required Skills:

Bachelor's degree in Computer Science, Information Systems or related discipline

3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience

Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB

Experience with technologies such as REST, Angular, Messaging, Databases, etc.

Strong troubleshooting skills and issue isolation skills

Possess excellent communication skills (written and verbal English)

Must be able to work as an individual contributor within a team

Ability to think outside the box

Experience in configuring infrastructure

Knowledge of CI / CD

Desirable skills:

Programming skills in scripting languages (e.g., python, bash)

Knowledge of Linux administration

Knowledge of testing tools/frameworks: TestNG, Selenium, etc

Knowledge of Identity and Security

Kindly note that candidates who have graduated in 2022 and 2023 only will be considered for the role who are based in Mumbai, immediate joiners

JD - Data Operations Analyst

What is the job and team like

• As a Data Operations Analyst we manage business reporting of numerous teams, constantly monitor performance
• Checking the integrity of the revenue reporting done by the different systems for the correct profitability to be
• reported to the CXOs
• Send reports periodically and alert stakeholders for changes in the key performance metrics
• Allocate efforts to different Business Implementations that help build Profit/Loss statement for the Financials.
• Track crucial data points which affect the core of the business and escalate it to senior stakeholders

Roles and Responsibilities

• Graduate in IT Background(BE/BSc IT/ BCA) 2022 and 2023 graduates only
• Executing a set of business processes daily/weekly/monthly as per Business requirement.
• Provide ad-hoc data support on any urgent reports and material in an expedited manner
• Maintain a list of open tasks and escalations, and send updates to the relevant stakeholders
• Have an eye for detail, should have the ability to look at numbers, spot trends and identify gaps
• Identify efficient and meaningful ways to communicate data and analysis through ongoing reports and dashboards
• Proficiency in SQL, Excel and any statistical and analytical tools such as SAS, SPSS is a big plus
• Managing master data, including creation, updates, and deletion.
• Ability to work in a fast paced, technical, cross functional environment
• Familiarity with Internet Industry and Online Advertising Business is a plus

Ideal candidate

• Import and export large volume of data to database tables as required
• Should be able to write Data Definition Language or Data Manipulation Language SQL commands
• Develop programs, methodologies to get analyzable data on a regular basis
• Good team player and multi-tasker
• Should have the ability to learn and adapt to change
• Self-starter Must be productive with minimal direction
• High-level written and verbal communication sk

Job Details

Work mode- In office

Must have skills - SQL, MS Excel, Communications

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience as a Sun Certified Java Developer
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Experience with test-driven development

• Bachelor’s degree in Electrical or Electronics Engineering with 1-3 years of relevant experience.
• Highly experienced in Embedded C, C++ coding as per MISRA standards
• Experience in firmware programming for 8 bit, 16 bit and 32 bit controllers.
• Knowledgeable in Linker Scripts, Make files & firmware debugging using JTAG or on the UART console. 
• Experienced in Communication peripherals like SPI, UART, I2C, CAN, etc.
•  

• Ideation, designing, prototyping, and developing as per product requirements.

• Expertise in system architecture and design for Embedded software systems.
• Develop modular Embedded Code to port into different projects.
• Experience on Real Time Systems and Scheduling mechanisms
• Development experience in "middleware" / “application” / Low layer.
• Experience with developing embedded code for networking technologies like TCP/IP and UDP would be a plus.
• Document state machine diagrams, flow charts to understand the system architecture
• Working closely with Design teams to understand Hardware Implementation.
• Develop Test methods, in some cases automated test cases to test the firmware code and support hardware engineers.
• Use Debuggers, oscilloscopes, power supplies, and other necessary electrical tools to debug the code for problem-solving.
• Excellent reading skills for complete understanding of technical documents such as Processor Architecture Specifications and MCU hardware manuals, schematics etc.
• Ability to generate ideas in response to complex issues and execute on solutions.
• Python programming is a big plus.

Position : All India Head - Design 

Reporting to : Joint President

Location : Mumbai (BKC)

Job Purpose

• Creating functional and appealing features on Mobile and Web applications that enhance customer experience and user-friendliness and thereby result in growing the customer base and business revenues.

Key Deliverables

• Gathering and evaluating user requirements, designing elements and building navigation components in collaboration with the Product Team
• Illustrating design ideas using storyboards, process flows and sitemaps
• Designing graphic user interface elements, like menus, tabs and widgets
• Conceptualising and building the page navigation buttons and search fields
• Developing UI mockups and prototypes that clearly illustrate how the application will function and look like
• Preparing and presenting innovative ideas to internal teams and key stakeholders
• Identifying and troubleshooting UX problems 
• Conducting layout adjustments based on user feedback
• Conceptualising, developing and implementing style standards on fonts, colours and images

Qualifications & Experience

• Graduation in Design with a specialisation in Application Design or Strategic Design or Interaction Design or Product Design or Information Design or Customer experience (not Fashion Design and Graphic Design)
• 10+ years of relevant work experience 
• Proven track record in conceptualising and developing successful, high-quality Mobile and Web applications

Required Skills and Competencies

• Proven work experience as a UI/UX Designer 
• Portfolio of design projects
• Knowledge of wireframe tools like Wireframe and InVision
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills