Telesales

About Rocketlane

Rockeltane is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

Rocketlane became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together! 

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
• React
• SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack 

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more! 

• Hands on experience in Java,Selenium,Appium
• Writing feature files & test scenarios in BDD Gherkin Format in jera / tools
• Should be flexible to design manual test cases/ Test Scenarios & automate them in-spirit.
• Knowledge in cloud testing
• Experience with BDD Tools
• Ability to document and trouble shoot error
• Good to have knowledge on SQL
• Good to have experience of having worked with frameworks like android studio , Xcode.

• Assessment of product requirements
• Definition of test strategy, test methods, acceptance criteria, etc.
• Development of automated tests
• Development of new test cases and conversion of manual test cases into reliable and repeatable automated tests
• Execution of the SW test using automated tools
• Support debugging and improvement of simulation/testing environment
• Development of manual test.
• 4+ years relevant working experience with Coded UI Test or equivalent automated testing using C#
• Execution of manual test on HW / final system
• Preparation of test protocols/test reports and reporting of identified issues
• Investigation of identified issues (root cause analysis, reproducibility steps, etc.)
• Collaboration with other functions (development, system engineering, QA) to define the appropriate approach for the above-mentioned activities
• Documentation on relevant tools
• Supporting definition of the project test strategy, project plan, and metrics
• Supporting the definition of process improvement, tools, and laboratory management
• Definition and improvement of test techniques
• Support the Manager for team activities and mentoring other team members
• Facilitate discussion within the team and with other departments

Required Skills

• Technical experience in software testing
• Experience in programming in C# and Visual Studio
• Professional experience with Agile methodologies
• Understanding of API Testing and automated testing frameworks
• Experience in testing on complex hardware
• Ability to derive test cases from requirements
• Ability to work independently while staying aligned with the functional team
• Effective written and spoken communication skills in English
• Bachelor’s or Master´s degree in a related field
• Clinical Chemistry background is a plus
• Preferred experience with the regulated environment (e.g. medical devices)
• Ability to drive activities, facilitate discussions and improve processes
• Ability to work with multi-functional and remote teams
• Attention to detail and result-oriented
• Ability to work independently.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.