Enterprise Sales Manager

Job Description:

Role: Senior Backend Developer

Mode of work: WFO

Supercharge Your Career as a Senior Backend Developer at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a highly motivated Senior Backend Developer with 4-6 years of experience to join our team. The ideal candidate will have strong backend development expertise, a deep understanding of distributed systems, and a high sense of ownership. This role requires working independently on POCs and projects while also mentoring junior team members and enabling scalable delivery.

What Will You Be Doing?

• Design, develop, and maintain scalable backend systems and services.
• Work independently on project implementations and backend solution development.
• Implement distributed architecture design patterns to build reliable and high-performance systems.
• Collaborate with cross-functional teams to deliver robust backend solutions.
• Guide and mentor junior developers, ensuring quality implementation and adherence to best practices.
• Participate in system design discussions, code reviews, and technical decision-making.
• Ensure high ownership in delivering solutions aligned with project timelines and goals.

What Makes You the Perfect Fit?

• 4-6 years of backend development experience with strong expertise in Java or Go,
• Hands-on exposure to distributed systems, and solid knowledge of PL/SQL, with the ability to work independently and take high ownership of deliverables.
• Strong problem-solving and critical thinking abilities.
• Experience working with distributed systems and architecture design patterns.
• Strong database development skills with PL/SQL.
• Excellent team coordination and collaboration skills.
• High sense of ownership, accountability, and commitment towards project delivery.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field is required.

Good to Have Skills

• Exposure to Cloud platforms (AWS or GCP).
• Understanding of Frontend technologies or DevOps practices.
• Experience with workflow orchestration tools such as Temporal or similar platforms.

Work Requirements:

• Willingness to work in US or flexible shift timings based on project requirements
• Ability to work independently on POCs/projects and help scale additional pods of work
• Guide and direct junior team members to ensure proper implementation

CRM Technical Developer

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About the job

Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results. 

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

• Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
• Demonstrate technical knowledge to design and implement CRM solutions
• Research customer issues that may be non-standard in order to offer solutions
• Support design of conceptual architecture and technical solutions
• Ensure project quality meets standards through critical metric identification and testing plan
• Identify process gaps and work cross-functionally to formulate improvement plans
• Travel as needed

Key Role Skill & Capability Requirements:

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills may include:

• Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Develop reports or dashboards using PowerBI and integrate with D365CS
• Develop web application, web API, console application, window services to integrate with D365CS
• Develop a script to migrate existing CRM to D365CS
• Complete the documentation required including the source codes, technical specification, and unit test result
• Support SIT, UAT, and production and fix the defect within the agreed SLA
• Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
• Develop Power BI reports and integration to Microsoft Dynamic 365 CRM

Your non-technical skills may include:

• Client management skills and the ability to work with customers to develop and manage an action plan
• Some consulting experience working with external clients
• Experience working with global/offshore teams
• Excellent communication skills

Preferred Education Background:

Bachelor's degree in a relevant field preferred.

Preferred Years of Work Experience:

• Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Field Service is essential

SAP HYBRIS

Skill Set:

• SAP Hybris platform with 3 -10  years of IT experience and  min of 4 years of experience in leading SAP Hybris based projects.
• Hands on experience in understanding complex eCommerce challenges / problems and provide innovative solutions & design to solve them.
• Mentors team members and should be able to pass on solutions / design to junior team members while fascinating them in delivering complex deliverables
• Excellent knowledge and experience in building scalable, flexible, robust and efficient ecommerce applications using SAP Hybris ecommerce  platform
• Architecture, design & develop full stack modules and components for eCommerce applications.
• Good working knowledge on integrations such as Data Hub, payment, SAP, web services, y2y sync etc
• Migration experience is desirable
• Deliver code on time and quality expectations
• Experience on code review and unit testing
• Certification in SAP Hybris is a plus
• Knowledge of any additional technologies such as Groovy,  SAP ECC ERP application integrations
• Familiar in estimation techniques and execution plan
• Experience in Agile / Scrum based software development methodology

Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.