10+ Customer Relationship Management (CRM) Jobs in Kolkata | Customer Relationship Management (CRM) Job openings in Kolkata

Business Development Executive - Inside Sales Executive

Job Description

 Responsibilities:-

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large Corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Please note this will be a night shift job.

We seek an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and be dedicated to creating and applying an effective sales strategy. Your goal will be to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

Job Description:

1. To connect with qualified leads from SDRs and your contribution.

2. To establish trust and comfort with the prospect.

3. To understand the requirement of a prospect and to frame that requirement into specifics.

4. Work with BA to document and break the requirement into modules and features.

5. Work with the tech team to gather solution approach and estimation.

6. To consult the prospect on the solution approach.

7. To work with BA to prepare proposal and scope document.

8. To work on contract documents and initiate projects.

9. Develop a growth strategy focused both on new business generation and customer satisfaction

10. Conduct research to identify new markets and customer needs

11. Promote the company’s products/services, addressing or predicting clients’ objectives

12. Keep records of sales, revenue, invoices, etc.

13. Provide trustworthy feedback and after-sales support

14. Build long-term relationships with new and existing customers

Desired Candidate Profile

1. Should have a keen interest in IT products and services.

2. Should understand the IT industry and current trends and practices.

3. Should be a thought leader to provide informed and useful suggestions to prospects.

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

6. Should have excellent communication skills.

7. Should have good general knowledge to connect with prospects and establish connections.

8. Should be highly driven by targets.

#Hiringalerts #Colleges

TECHFIN is Hiring For Sales Role.

A call to Placement Coordinators.

Job Title: Business Development Associate 

Location: Kolkata

Working: Work From Office (WFO )

Industry: Ed-Tech

Roles & Responsibilities :

The sales Representative at Techfin will be responsible for assisting and guiding the right offer/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

1. Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

2. Initiating phone conversations with clients who complete the demo session. 

3. Intensely following up with the prospects and closing the sales within the sales cycle.

4. Diligently communicating and priming the lead through channels like email, and calls.

5.Ensuring accurate and proper record-keeping of call information in electronic and digital format.

6. Achieving the monthly targets while completing all the input metrics targets.

7. Good communication skills. 

8. Good decision making skills. 

9. Good negotiation skills. 

10. Boost growth and sales. 

Important Criteria -

 Willing to work 6 days a week.

 Willing to work in a Start-up (High Intensive learning and Rapid 

 Growing atmosphere)

Job Location – #Kolkata

Immediate Joining

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Desired Candidate Profile

• A Master’s degree in business administration (MBA), Marketing
• Minimum 16 to 22 yrs of Sales experience in paper industry
• Excellent verbal and written communication skills
• Willingness to travel regularly to different markets
• Proficiency with Microsoft office
• Strong analytical skills and ability to work well with little supervision

We are looking for a Business Development Manager to join our team.

In this role, you will be entrusted with generating more business from existing clients as well as adding new clients to our portfolio.

Apply now for the role of Business Development Manager at CodeBuddy that is opening doors for skilled, energetic and enthusiastic personnel.

If you can help us in developing goals for the development team with business growth and meet potential clients while retaining existing clients you could be the perfect fit for the opening.

Responsibilities:

• Prospect for potential new clients and turn this into increased business.
• Cold calling, email marketing, online marketing to ensure a robust pipeline of opportunities.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing goals for the development team and business growth and ensuring they are met.
• Work with technical staff and other internal colleagues to meet customer needs.
• Looking for creative ways to reach potential clients
• Participating in and utilizing company online events to raise awareness of the Codebuddy brand and establish contact with potential clients.
• Job requires connecting and meeting prospective clients, coordinating with the backend team to send proposals & close the deal with clients.

• At least 1 year of experience in international IT sales.
• Hands-on experience in interacting with international clients. 
• Self-motivated with the ability to work independently or jointly in a self-directed way.
• Determining the potential business opportunities.
• Should have knowledge about the services and industry to understand the client's needs and pitch the right solutions accordingly.  
• Implementing new business development strategies to maximize profit and sales.
• Should have the fire to perform under difficult circumstances and emerge successful.
• Smart and Dynamic male and female graduates/Post graduates with IT fluency and relationship development skills.
• Excellent written and verbal communication.
• Proven analytical and problem-solving capabilities.
• Keen attention to details.
• Proactive instead of reactive.
• Looking for ways to improve self and projects

If you have it all in you, we are happy to have you with us!

We have some great Perks & Benefits for you!

We at Codebuddy believe our team is our biggest strength and we believe in paying our team members fair remuneration because we respect everyone’s effort.

• Review in every 9-12 months
• Opportunity to learn new technologies at the company's expense
• On-time salary (7th of every month)
• Fair pay policy
• Easy leave structure
• Performance awards
• Festival gifts
• Annual picnic
• Monthly dinner parties.

• Experience in sourcing clients actively as well as managing own sales pipeline
• Passion about new technologies and start-up culture.
• Have good knowledge of International tax terms.  
• Working knowledge of LinkedIn & Sales Navigator, Hubspot, Salesforce, Outreach.io, or similar tool.

Joining our Design team means: 

• Working in a comfortable and stimulating environment that boosts productivity.
• Using the best equipment and top-notch tools,
• Being a part of a design-focused environment,
• Being involved in challenging projects,
• Taking part and initiating knowledge-sharing initiatives,
• Working with clients from around the world, 
• Working on internal R&D and Tech for Good projects,
• Having the opportunity to bounce your ideas off our experienced team,
• Getting support from a leader, mentor, and the team

What will happen next:

• Fill out the form
• Give us some time to review your application
• Meet us for an interview
• Complete a recruitment task to see how we work
• Join our team!

We are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set. 

Essential responsibilities

• Generate business for our website designing and digital marketing venture
• Lead generation and nurturing
• SEO activities to ensure business visibility
• Social media management
• Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
• Customer relationship management
• Liaise with the development team for client projects
• Other marketing activities as a part of high end marketing strategy of the organisation
• Periodic progress report for evaluation and analysis

Perks & Benefits

•  PF & ESI facility
• Pick up and drop available for all employee
• On-time salary
• 5 days a week, Saturday, Sunday fixed off
• Hike and appraisal
• Scopes of growth

Qualification & Eligibility

• Graduation in any stream (A marketing and management degree would be a plus)
• Proficiency in English (Required)
• At least 1 year of experience in Digital Marketing
• A data driven person with strong marketing skills (Preferred)
• Positive and resilient attitude with some negotiation skills (Required) 

About Company

We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation.