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Customer Relationship Management (CRM) Jobs in Kolkata

9+ Customer Relationship Management (CRM) Jobs in Kolkata | Customer Relationship Management (CRM) Job openings in Kolkata

Apply to 9+ Customer Relationship Management (CRM) Jobs in Kolkata on CutShort.io. Explore the latest Customer Relationship Management (CRM) Job opportunities across top companies like Google, Amazon & Adobe.

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magicmind technologies
Kolkata
6 - 12 yrs
₹4L - ₹12L / yr
Business Development
New business development
Lead Generation
Sales
Communication Skills
+2 more

Please note this will be a night shift job.

 

We seek an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and be dedicated to creating and applying an effective sales strategy. Your goal will be to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

 

Job Description:

 

1. To connect with qualified leads from SDRs and your contribution.

 

2. To establish trust and comfort with the prospect.

 

3. To understand the requirement of a prospect and to frame that requirement into specifics.

 

4. Work with BA to document and break the requirement into modules and features.

 

5. Work with the tech team to gather solution approach and estimation.

 

6. To consult the prospect on the solution approach.

 

7. To work with BA to prepare proposal and scope document.

 

8. To work on contract documents and initiate projects.

 

9. Develop a growth strategy focused both on new business generation and customer satisfaction

 

10. Conduct research to identify new markets and customer needs

 

11. Promote the company’s products/services, addressing or predicting clients’ objectives

 

12. Keep records of sales, revenue, invoices, etc.

 

13. Provide trustworthy feedback and after-sales support

 

14. Build long-term relationships with new and existing customers

 

Desired Candidate Profile

 

1. Should have a keen interest in IT products and services.

 

2. Should understand the IT industry and current trends and practices.

 

3. Should be a thought leader to provide informed and useful suggestions to prospects.

 

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

 

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

 

6. Should have excellent communication skills.

 

7. Should have good general knowledge to connect with prospects and establish connections.

 

8. Should be highly driven by targets.

 



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Remote, Kolkata
0 - 0 yrs
₹4L - ₹6L / yr
Sales
Customer Relationship Management (CRM)
Business Development

#Hiringalerts #Colleges

TECHFIN is Hiring For Sales Role.

 

A call to Placement Coordinators.

 

Job Title: Business Development Associate 

Location: Kolkata

Working: Work From Office (WFO )

Industry: Ed-Tech

 

Roles & Responsibilities :

The sales Representative at Techfin will be responsible for assisting and guiding the right offer/course to the consumers and getting them to purchase the right learning course.

 

 

Responsibilities:

1. Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

2. Initiating phone conversations with clients who complete the demo session. 

3. Intensely following up with the prospects and closing the sales within the sales cycle.

4. Diligently communicating and priming the lead through channels like email, and calls.

5.Ensuring accurate and proper record-keeping of call information in electronic and digital format.

6. Achieving the monthly targets while completing all the input metrics targets.

7. Good communication skills. 

8. Good decision making skills. 

9. Good negotiation skills. 

10. Boost growth and sales. 

 

 

Important Criteria -

 Willing to work 6 days a week.

 Willing to work in a Start-up (High Intensive learning and Rapid 

 Growing atmosphere)

Job Location – #Kolkata

Immediate Joining

 

Read more
uFaber Edutech

at uFaber Edutech

6 recruiters
Moumita Dawn
Posted by Moumita Dawn
Kolkata, Noida, Pune, Mumbai
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
confident
Customer Relationship Management (CRM)

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com


Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 


Role and Responsibilities-

  • Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
  • Scheduling free demo lectures for the students.
  • Doing post demo calls and closing sales.
  • Maintaining a pipeline of all sales administration using CRM software.
  • Work on targets and under pressure as this is a hardcore sales profile.
  • Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

Read more
SunEdison Infrastructure
Ankul Sharma
Posted by Ankul Sharma
Mumbai, Chennai, Bengaluru (Bangalore), Hyderabad, Delhi, Kolkata
1 - 4 yrs
₹4L - ₹5L / yr
MS-Excel
Customer Relationship Management (CRM)
Communication Skills

JOB DESCRIPTION / ROLES & RESPONSIBILITY


Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

 

Salary
INR 4,00,000 – 5,00,000 per annum

 

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

 

The Objectives of this role include

  • Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
  • Partner closely with Sales and Operations Team in their respective region
  • Ensure timely submission and follow-up on all call information submitted across businesses
  • Arrange Client meetings with the Sales Team
  • The goal is to help the company grow by bringing in customers and developing business
  • Correspondence to clients like clarifications, queries, and other details about our business
  • Convincing customers to close the lead and grow the business
  • Follow up with the client, may include site visit as well
  • Relationship management
  • Drive to engage clients on new products and features
  • Understanding customer journey thoroughly
  • Coordinating customer requests with internal stakeholders (ops team, survey team)
  • Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)


Position Responsibility

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company and ask questions to understand customer requirements to close sales
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Directly communicating between the Client and SunEdison’s team and performance management
  • Manage and coordinate inter-team-members relationships
  • Team level Key Performance Indicators
  • Bridge the gap between client, sales team and operations team for Solar Panels
  • Noting down customer requests exhaustively
  • Ultimate focus on delighting the customer
  • Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
  • Ensuring all teams deliver to customers in their respective TAT


Position Experience

  • Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.


Position Academic Qualification

  • Graduation in any discipline.

 

Desired Technical Skills

  • MS Excel tools and Basic CRM Tools

Desired Soft Skills

  • Should have attention to detail
  • Communication Skills (Verbal and Written)
  • Interpersonal Skills
  • Analytical & Problem-Solving Skills

Language Proficiency

  • English- Must Have
  • Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
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Leading Mfg.Co.
Kolkata
10 - 12 yrs
₹12L - ₹15L / yr
Customer Relationship Management (CRM)
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!

Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
 
As a RSM (Paper & Packaging Board)- East, you will be responsible for developing the sales strategy for product category across Pan India to ensure achievement of sales volumes and revenue targets.

What you will do:

  • Monitoring effectiveness and performance of sales initiatives and ensuring all sales activities are aligned with the category goals/ objectives
  • Maintaining key customer relationships and developing strategies to expand organization’s market share
  • Liaising with external agencies and managing external relations; ensuring internal alignment and buy- in across key internal stakeholders
  • Guiding and developing team through employee development initiatives to maintain a capable and motivated workforce
  • Managing credit

 

Desired Candidate Profile

What you need to have:

  • A Master’s degree in business administration (MBA), Marketing
  • Minimum 16 to 22 yrs of Sales experience in paper industry
  • Excellent verbal and written communication skills
  • Willingness to travel regularly to different markets
  • Proficiency with Microsoft office
  • Strong analytical skills and ability to work well with little supervision

 

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Slip a Trip

at Slip a Trip

2 recruiters
Samarth Ribiawala
Posted by Samarth Ribiawala
Kolkata
1 - 3 yrs
₹1.8L - ₹2.2L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Tally
MS-Office
Responsibilities :

- Record incoming queries from customers for airline ticketing
- Check for the best price
- Share a quote with the customer at the earliest
- Solve problems (if any) faced by customers
- Issue boarding pass 1 day prior to departure


Prerequisites
- Worked as a ticketing executive in a travel company
- Knowledge of Series Fare
- Strong Negotiation skills
Read more
Codebuddy Pvt. Ltd.

at Codebuddy Pvt. Ltd.

2 recruiters
Abhishek Gupta
Posted by Abhishek Gupta
Remote, Kolkata
1 - 7 yrs
₹1L - ₹3L / yr
Business Development
Sales
Marketing
Communication Skills
Customer Relationship Management (CRM)
+11 more

We are looking for a Business Development Manager to join our team.

In this role, you will be entrusted with generating more business from existing clients as well as adding new clients to our portfolio.

Apply now for the role of Business Development Manager at CodeBuddy that is opening doors for skilled, energetic and enthusiastic personnel.

If you can help us in developing goals for the development team with business growth and meet potential clients while retaining existing clients you could be the perfect fit for the opening.


Responsibilities:

  • Prospect for potential new clients and turn this into increased business.
  • Cold calling, email marketing, online marketing to ensure a robust pipeline of opportunities.
  • Meet potential clients by growing, maintaining, and leveraging your network.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Work with technical staff and other internal colleagues to meet customer needs.
  • Looking for creative ways to reach potential clients
  • Participating in and utilizing company online events to raise awareness of the Codebuddy brand and establish contact with potential clients.
  • Job requires connecting and meeting prospective clients, coordinating with the backend team to send proposals & close the deal with clients.

What you need to apply:

  • At least 1 year of experience in international IT sales.
  • Hands-on experience in interacting with international clients. 
  • Self-motivated with the ability to work independently or jointly in a self-directed way.
  • Determining the potential business opportunities.
  • Should have knowledge about the services and industry to understand the client's needs and pitch the right solutions accordingly.  
  • Implementing new business development strategies to maximize profit and sales.
  • Should have the fire to perform under difficult circumstances and emerge successful.
  • Smart and Dynamic male and female graduates/Post graduates with IT fluency and relationship development skills.
  • Excellent written and verbal communication.
  • Proven analytical and problem-solving capabilities.
  • Keen attention to details.
  • Proactive instead of reactive.
  • Looking for ways to improve self and projects

If you have it all in you, we are happy to have you with us!

We have some great Perks & Benefits for you!

We at Codebuddy believe our team is our biggest strength and we believe in paying our team members fair remuneration because we respect everyone’s effort.

  • Review in every 9-12 months
  • Opportunity to learn new technologies at the company's expense
  • On-time salary (7th of every month)
  • Fair pay policy
  • Easy leave structure
  • Performance awards
  • Festival gifts
  • Annual picnic
  • Monthly dinner parties.

We will be even happier if you:
  • Experience in sourcing clients actively as well as managing own sales pipeline
  • Passion about new technologies and start-up culture.
  • Have good knowledge of International tax terms.  
  • Working knowledge of LinkedIn & Sales Navigator, Hubspot, Salesforce, Outreach.io, or similar tool.

Joining our Design team means: 

  • Working in a comfortable and stimulating environment that boosts productivity.
  • Using the best equipment and top-notch tools,
  • Being a part of a design-focused environment,
  • Being involved in challenging projects,
  • Taking part and initiating knowledge-sharing initiatives,
  • Working with clients from around the world, 
  • Working on internal R&D and Tech for Good projects,
  • Having the opportunity to bounce your ideas off our experienced team,
  • Getting support from a leader, mentor, and the team

 

What will happen next:

  • Fill out the form
  • Give us some time to review your application
  • Meet us for an interview
  • Complete a recruitment task to see how we work
  • Join our team!
Read more
Anupam Technologies

at Anupam Technologies

1 recruiter
Papiya Chatterjee
Posted by Papiya Chatterjee
Kolkata
1 - 5 yrs
₹1.5L - ₹3.5L / yr
Digital Marketing
Google Adwords
Web Analytics
Google Analytics
Facebook Marketing
+4 more

We are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set. 


Essential responsibilities

  • Generate business for our website designing and digital marketing venture
  • Lead generation and nurturing
  • SEO activities to ensure business visibility
  • Social media management
  • Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
  • Customer relationship management
  • Liaise with the development team for client projects
  • Other marketing activities as a part of high end marketing strategy of the organisation
  • Periodic progress report for evaluation and analysis

 

Perks & Benefits

  •  PF & ESI facility
  • Pick up and drop available for all employee
  • On-time salary
  • 5 days a week, Saturday, Sunday fixed off
  • Hike and appraisal
  • Scopes of growth

 

Qualification & Eligibility

  • Graduation in any stream (A marketing and management degree would be a plus)
  • Proficiency in English (Required)
  • At least 1 year of experience in Digital Marketing
  • A data driven person with strong marketing skills (Preferred)
  • Positive and resilient attitude with some negotiation skills (Required) 

 

About Company

We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation. 

Read more
Kidnurture

at Kidnurture

2 recruiters
Swapnil Chavan
Posted by Swapnil Chavan
Pune, Mumbai, NCR (Delhi | Gurgaon | Noida), Kolkata, Chennai
0 - 1 yrs
₹0L / yr
Business Development
Sales
Client Servicing
Customer Relationship Management (CRM)
Presales
+1 more
1) Visiting Special child schools/centers/Ngo ,child professionals and making them aware about our free software and free android app for special need parents for better child health care 2) Using digital media and other tools to make regular child parents aware about our free growth and developmental monitoring app 1) students get an opportunity to make difference in lives of countless special children and parents. 2) Get to work with a highly appreciated startup which is striving to make difference in child healthcare. 3) Students will conduct market research and help built a better solution. 4) Students will know what it is like to for a belief and surely help the in their life career 5) definitely they will in the process gain different marketable skills
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