Sales Executive

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

Job Overview:

We are seeking a dedicated and efficient Receptionist to join our healthcare facility. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities. This includes addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance recommendations, and offering guidance on diagnoses.

Night Shift Only

Responsibilities:

1. Customer Service:

  - Addressing and resolving customer queries in a professional and courteous manner.

  - Assisting patients with appointment scheduling and maintaining their availability records.

2. Appointment Management:

  - Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.

3. Feedback Collection:

  - Soliciting feedback from patients to continuously improve the quality of services provided.

4. Health Insurance Recommendation:

  - Offering guidance and recommendations on suitable health insurance options to patients.

5. Diagnosis Guidance:

  - Providing basic information and guidance to patients regarding their diagnoses and treatments.

We are seeking a Social Media Manager to develop and execute social media strategies that enhance brand visibility, engagement, and growth. The ideal candidate will have a deep understanding of social media platforms, content creation, analytics, and audience engagement. You will be responsible for crafting compelling content, managing social media accounts, and driving community growth.

Key Responsibilities:

• Develop and implement social media strategies to increase brand awareness and engagement.
• Manage and maintain social media accounts (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.).
• Create and schedule engaging content, including posts, videos, and graphics.
• Monitor social media trends, competitor activities, and audience preferences.
• Respond to comments, messages, and interactions to foster community engagement.
• Collaborate with designers, content creators, and marketing teams to produce high-quality content.
• Analyze performance metrics using tools like Meta Business Suite, Google Analytics, and other social media analytics tools.
• Run paid social media campaigns and optimize them for reach and conversion.
• Stay updated with the latest social media trends, algorithm changes, and best practices.
• Develop reports and insights to improve social media strategies.

We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy.

Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.

Digital Marketing Executive duties and responsibilities

• Build, plan and implement the overall digital marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a digital marketing budget
• Oversee all the company's social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Build an inbound marketing plan
• Forecast sales performance trends
• Motivate the digital marketing team to achieve goals
• Monitor competition and provide suggestions for improvement

Digital Marketing Executive requirements

• 2 years of experience as a Digital Marketing Executive
• 2 years of experience in developing and implementing digital marketing strategies
• Good knowledge of all different digital marketing channels
• Should have experience and very well knowledge in In -organic campaigns and in paid promotions.
• Good knowledge and experience with online marketing tools and best practices
• 2 years of hands-on experience with SEO/SEM, Google Analytics and CRM software
• Familiarity with web design
• Sense of ownership and pride in your performance and its impact on a company’s success
• Critical thinking and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• BSc degree in Marketing, Digital technologies or relevant field

About us:         Elixir Game Labs is part of a well-established group TCM Services, that focuses on seed funding globally since 2016 and has its presence in Navi Mumbai in India and Florida in the US. Elixir Game Labs was envisaged and incorporated in 2022. We are a young team of highly energetic gaming enthusiasts with a passion to create engaging mobile games.

About the role: As a Graphic Designer, you will take a significant part in shaping visual language and communications. You will be responsible for designing visually engaging & clutter-breaking graphics. The role would be reporting to the art lead.

Responsibilities:

·      Taking design briefs to understand requirements.

·      Develop intuitive, usable, and engaging interactions and visual designs for mobile.

·      Designing and producing marketing collateral by brand guidelines,

·      Presenting ideas, concepts and design solutions to various stakeholders and incorporating their feedback into the final design.

·      Collaborate with cross-functional teams throughout the design process.

·      Stay abreast of UX trends and look for creative ideas and inspiration in parallel analogous worlds.

·      Research and track advancements in mobile application design patterns.

·      Break any design problem down into viable actionable chunks and solve them with clarity and precision.

·      Staying in the loop and on top of the latest standards, changes, and trends in the mobile design field.

Candidate requirements:

·      Degree in Design, Fine Arts or related field.

·      Must have prior experience as a Graphic Designer as well as a strong portfolio of related projects.

·      Must possess a good knowledge of design tools such as Adobe Photoshop, Illustrator, and After Effects. Knowledge of Adobe XD/Figma is a plus.

·      Must pay strong attention to detail and have a keen eye for aesthetics.

·      Must have excellent communication skills and can clearly articulate your ideas, designs, & suggestions.

·      Must be a strong team player who can collaborate effectively with different stakeholders.

Perks:

·      Medical insurance

·      Recreational club & gym facility

·      Subsidized canteen food

·       

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that  offers.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

• Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues 
• Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner. 
• Participate in solution development and publications for the company knowledge base resources 
• Report common user issues, suggest product improvements and convey important product feedback 
• Formulate action plans (technical and operational) for analyzing and resolving reported product issues 
• Stay updated on all product features- current, new & in the pipeline. Work closely with the Product 

Our Ideal Candidate:

• Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role 
• Preferably someone from Engineering / MCA background
• Possesses thorough knowledge of Javascript, CSS & HTML 
• Gets a thrill in solving everyday problems. 
• That zeal to not let go of a customer without a solution. 
• Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies   
• Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis 

• Designing, developing, coding, testing and debugging software framework/product
• Coordinate automation testing with the Engineering team members in an Agile workflow
• Flexible to work on automation as well as development
• Create accurate and detailed bug reports when issues are identified
• Mentor and assist other Engineering team members in automation standards

Do you have the right skills?

• 2+ years of professional experience within Automation/Development
• Scripting experience in Java or Python
• Hands on experience with the Rest API testing is necessary
• Basic understanding of networking / Linux process debugging tools
• Excellent communication and analytical skills, with experience working with otherdevelopers towards a common goal
• Great communication: Provides status without prompt, brings up blockers (coding/testing) immediately, speaks up in standup / planning
• Ability to remove some roadblocks