Business Development Manager (BDM)

About the Role

We are looking for a NOC Technical Escalation Lead to serve as the final technical escalation point for the NOC team across Campus and Security technologies. This role owns critical issue resolution, mentors the L2 team, and acts as the primary technical liaison during high severity customer and internal escalations—including driving calls with vendor TAC and external teams.

Key Responsibilities

• Act as the final technical escalation point for the NOC team on Campus technologies.
• Own and delegate escalations to the L2 team, driving issues through to resolution.
• Plan and execute technical upskilling initiatives for the NOC team.
• Handle and resolve escalations from both customers and internal stakeholders.
• Lead and drive technical calls with vendor TAC (Aruba, Juniper, Fortinet) and other external teams during critical incidents.
• Serve as a subject matter expert (SME) across core networking and security domains, staying current with new technologies and vendor solutions.

Required Skills & Qualifications

• Strong hands-on experience with Wired and Wireless networking, Firewalls, NAC, and SDWAN.
• Working knowledge of vendor platforms: Aruba, Juniper, Fortinet.
• Proven experience handling L2/L3 escalations in a NOC or network operations/support environment.
• Experience working directly with vendor TAC teams to resolve complex issues.
• Strong customer-facing communication skills, with the ability to manage high pressure escalations.
• Ability to mentor and upskill junior engineers (L1/L2).
• Willingness to learn new technologies and adapt to evolving vendor stacks.

Preferred Qualifications

• Relevant professional-level certifications (CCNP, ACP, any firewall certifications e.g. NSE4 or above, Palo Alto).

Job Description for Business Development

We are seeking an experienced and dynamic Business Development to join our team in the Furniture/Fixture Retail Industry. The ideal candidate will have 3 to 4 years of relevant experience and a proven track record in sales and business development. This role will focus on identifying new business opportunities, building relationships with key stakeholders, and driving revenue growth.

Key Responsibilities:

• Identify and target potential clients within the Furniture, Fixture Retail sectors.
• Develop and implement strategies to acquire new business and expand the company’s market presence.
• Create detailed business development plans, set objectives, and track progress against targets.
• Drive sales efforts to meet and exceed revenue goals.
• Prepare and deliver compelling sales presentations and proposals tailored to client needs.
• Negotiate contracts, pricing, and terms with clients to secure profitable deals.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand client needs and work closely with internal teams to provide tailored solutions.
• Act as the main point of contact for client inquiries, ensuring high levels of client satisfaction.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Analyze market data to understand customer needs and preferences, and adapt strategies accordingly.
• Monitor industry developments and suggest innovative ideas to stay ahead of the competition.
• Work closely with the design, production, and operations teams to ensure smooth project execution.
• Collaborate with marketing to develop promotional materials and campaigns that support business development efforts.
• Maintain accurate records of sales activities, client interactions, and business development progress.
• Prepare regular reports and presentations for management, highlighting achievements, challenges, and future strategies.

Key Skills and Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3 to 4 years of experience in Business Development or Sales within the Furniture, Fixture Retail Industry, advertisement industry, event management industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong negotiation, communication, excel and presentation skills.
• Excellent relationship-building abilities with a client-focused approach.
• Ability to work independently and as part of a team, with strong organizational skills.

Responsibilities:

·       Conduct keyword research to identify high-volume, relevant keywords that align with our business goals.

·       Optimize website content (including title tags, meta descriptions, headings, and body copy) for target keywords and search engine algorithms.

·       Perform technical SEO audits to identify and fix website issues that are hindering search engine ranking.

·       Build high-quality backlinks to our website through strategic outreach and content marketing initiatives.

·       Monitor website traffic and analyze key SEO metrics using Google Search Console and Google Analytics.

·       Stay up-to-date on the latest SEO trends and algorithm updates.

·       Generate reports and present SEO findings and recommendations to stakeholders.

·       Collaborate with content creators, web developers, and marketing teams to ensure a holistic SEO approach.

Qualifications:

·    2+ years of experience in SEO

·     Proven track record of success in increasing website traffic and organic search rankings

·    Strong understanding of on-page SEO, off-page SEO, and technical SEO best practices

·    Experience with keyword research tools (e.g., SEMrush, Ahrefs)

·    Proficiency in Google Search Console and Google Analytics

·    Excellent analytical and problem-solving skills

·    Strong written and verbal communication skills

·    Ability to work independently and manage multiple projects simultaneously

• Experience range should be 2 to 6 years with 2 years of strong Flutter Development Experience.
• This is going to be and Individual Contributor role hence candidate should be able to single-handedly perform tasks, manage role/project and seek direction by him/herself.
• Strong Coding and Development exposure in Flutter.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.

• Experience range should be 7 to 9 years; currently leading a team for multiple projects.
• Minimum 2 years of strong Flutter Coding & Development experience.
• Minimum 2 years of Team-management experience.
• Alongside development exposure in Flutter, candidate should have good exposure in Testing and on Backend support.
• Azure Exposure is mandatory.
• GitHub Link is mandatory.