Senior Sales Manager

Strong BDR/Inside sales profile

Mandatory (Experience): Must have 1+ years of experience in sales, business development, or lead generation with at least 6 months+ in complex/technical B2B SaaS products

Mandatory (Market Exposure): Must have direct experience selling into or prospecting the US or North America market, candidates with APAC-only or Middle East-only market exposure will not be considered.

Mandatory (Outbound Sales Execution): Must have hands-on experience in cold calling, email outreach, LinkedIn prospecting, lead qualification, and demo or meeting scheduling with Account Executives, inbound only experience wouldn't be considered

Mandatory (Prospecting Tools): Must have working experience with LinkedIn Sales Navigator, Apollo, or similar prospecting platforms in addition to CRM tools such as HubSpot, Salesforce, Zoho, or Freshsales.

Mandatory (Communication): Must have strong verbal and written communication skills

Mandatory (Company Background): B2B SaaS companies. SDR agency experience, outsourced BD roles, IT services, staffing, or demand generation agency backgrounds will not be considered

Mandatory (Domain exclusion): Candidates from financial technology, automated calling software, healthcare SaaS, or EdTech backgrounds will not be considered regardless of other criteria

Mandatory (Exclusion): Candidates currently in team lead, SDR manager, or player-coach roles managing other SDRs will not be considered, this is a pure individual contributor position

Job Summary

We are seeking an experienced ServiceNow Business Analyst with strong expertise in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). The ideal candidate will bridge business needs and technical solutions, driving the implementation and optimization of ServiceNow IRM/GRC modules while ensuring alignment with organizational risk and compliance objectives.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements for IRM/GRC processes
• Translate business requirements into functional specifications and user stories for ServiceNow implementations
• Lead workshops, requirements sessions, and stakeholder meetings
• Configure and support ServiceNow IRM/GRC modules, including:
• Policy and Compliance Management,
• Risk Management,
• Audit Management,
• Vendor Risk Management
• Work closely with developers and architects to ensure accurate implementation of requirements
• Perform gap analysis and recommend process improvements aligned with industry best practices
• Support User Acceptance Testing (UAT), including test case creation and defect management
• Maintain documentation, including BRDs, FRDs, process flows, and user guides
• Ensure data integrity, reporting accuracy, and dashboard creation within ServiceNow
• Provide ongoing support and enhancements post-implementation

Required Skills & Qualifications

• 6+ years of experience as a ServiceNow Business Analyst, with at least 4+ years in ServiceNow IRM/GRC
• Strong understanding of risk management and compliance frameworks (e.g., ISO 27001, NIST, SOX)
• Hands-on experience with ServiceNow IRM/GRC modules
• Proficiency in requirement gathering, stakeholder management, and business process mapping
• Experience working in Agile/Scrum environments
• Strong analytical, problem-solving, and communication skills
• Ability to work with cross-functional teams and manage multiple priorities

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)
• Experience with integrations, reporting, and dashboards in ServiceNow
• Knowledge of ITSM processes and their alignment with GRC
• Prior consulting or client-facing experience

Key Competencies

• Stakeholder Management
• Business Analysis & Requirement Elicitation
• Risk & Compliance Domain Knowledge
• Process Improvement
• Communication & Presentation Skills

Nice to Have

• Experience with SecOps or Third-Party Risk Management
• Exposure to automation and workflow optimization within ServiceNow
• Understanding of regulatory environments across industries (BFSI, Healthcare, etc.)

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Product Manager – AI Go-to-Market (GTM)

You know that feeling when you see a product not just built, but truly adopted? That’s what this role is about.

We built something that turns the endless scroll of social video into business intelligence. The product is already strong — now it’s time to take it to market, scale adoption, and own how it reaches the world.

This isn’t another PM role. This is where you become the strategist who shapes how AI meets the market.

Who We Are

Our team is small, global, and moves fast. Not startup-fast. Not “we say we’re agile” fast. Actually fast.

We ship meaningful features in days, and now we need someone who can do the same on the market side.

The people here don’t just work with AI — they think in AI. They dream in Python. They know how to build.

What we’re missing is the person who knows how to launch, position, and scale.

What We Need

We need someone who’s lived the GTM life.

Someone who has:

• Shaped go-to-market strategies across multiple channels.
• Crafted positioning, messaging, and pricing that drove adoption.
• Partnered with sales & marketing to accelerate pipeline and conversion.
• Translated market insights into product direction.

You don’t need to be taught what adoption metrics look like. You don’t need to “grow into” GTM strategy. You already know these things so deeply that you can focus on the only thing that matters: getting AI into the hands of people who can’t live without it.

Who You Are

• Strong IT/product foundation with a track record in launching AI/tech products.
• An AI believer who sees how it will reshape industries.
• Obsessed with channels, adoption, differentiation, and growth loops.
• Someone who thrives where market execution meets product credibility.

The Reality

The work is beautifully challenging. The pace is intense in the best way. The problems are complex but worth solving. And the team? They care deeply.

If you get your energy from taking innovation to market and building adoption strategies that matter, you’ll probably fall in love with what we do here. If you prefer more structure or slower rhythms, this might not align — and that’s completely valid.

How to Apply

If you’re reading this thinking “finally, somewhere that gets it” — we’d love to see something you’ve launched. Not a resume. Not a cover letter. Show us proof of how you’ve taken a product to market.

We’re excited to see what you’ve built and have a real conversation about whether this could be magic for both of us.

Job Title: HR Executive (Fresher) 

Location: Noida, Sec 63  

Experience: 3-5 Years

Employment Type: Full-time 

Job Summary 

We are looking for an enthusiastic and motivated HR Executive (Fresher) to support day-to-day HR operations. The ideal candidate should have a basic understanding of HR functions and a strong willingness to learn and grow in the Human Resources domain. 

Key Responsibilities 

Recruitment & Onboarding 

• Assist in sourcing candidates through job portals, referrals, and campus hiring. 
• Schedule interviews and coordinate with hiring managers. 
• Support joining formalities and employee onboarding. 

HR Operations 

• Maintain employee records and HR databases. 
• Assist in attendance, leave, and basic payroll coordination. 
• Ensure proper documentation of employee files. 

Employee Engagement 

• Support employee engagement activities and HR initiatives. 
• Assist in handling employee queries and basic HR communication. 

Compliance & Administration 

• Support HR compliance documentation as per company policies. 
• Assist in drafting HR letters (offer letters, appointment letters, etc.). 

Required Skills & Competencies 

• Good communication skills (verbal & written) 
• Basic knowledge of HR concepts and labor laws 
• Proficiency in MS Excel, MS Word, and email communication 
• Strong organizational and time management skills 
• Willingness to learn and adapt 

Educational Qualification 

• Graduate/Postgraduate in HR, MBA (HR), BBA, or related field 

Who Can Apply 

• Candidates with the experience 3 years-5 years of experience 
• Candidates looking to build a long-term career in HR 

What We Offer 

• Career growth opportunities 
• Friendly and professional work environment 

years MS SQL Server Administration experience required 

∙Provide 24x7 support for critical production systems. 

∙ Provide technical leadership for the service component or the product. 

∙IT Operations with strong understanding of database structures, theories, principles, and best practices. 

∙Experience with Performance Tuning and Optimization (PTO), using native monitoring and third-party tools 

∙Experience with backups, restores and recovery processes 

∙Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server  

∙Assist developers with complex query tuning and schema refinement. 

∙Experience in handling database corruption 

∙Manage Encrypted database, TDE and SSL certificate 

∙Manage PaaS and IaaS environment 

∙Experience with SSIS packages, SSRS and SSAS 

∙Experience working with Windows server, including Active Directory 

• Communicating with customers, making outbound calls to potential customers and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
•  

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.