Growth Specialist

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

Experienced Senior Full Stack Engineer to Build & Backend for Event Ticketing Platform Using Claude Code

Overview

We have the frontend already built in Replit for both user and admin experiences. We are looking for a very experienced software engineer to design, build, and scale a production ready backend for a high concurrency event ticketing platform.

This role is for a true senior engineer who actively uses Claude Code as part of their daily development workflow, understands how to review and harden AI assisted output, and can ship systems that hold up under real world load, QA, and security testing.

This is not a prototype or demo system. This backend must be reliable, scalable, secure, and extremely well documented.

What You Will Be Building

• Backend services for an event ticketing platform

• Multi tenant architecture supporting thousands of organizers and events

• High concurrency purchase and checkout flows

• Secure user, admin, and system level access controls

• Production deployments with secrets management, middleware, and security layers

• Observability, logging, and metrics suitable for QA and load testing

• A thoroughly documented backend that future engineers can onboard into quickly

Core Engineering Requirements

• 10 plus years of professional software engineering experience

• Expert level experience using Claude Code or equivalent AI coding agents in real production workflows

• Deep experience building backends with Node.js

• Strong experience with Supabase and PostgreSQL

• Experience deploying and scaling applications on Vercel

• Proven experience extending existing codebases safely

• Strong API design and database performance fundamentals

• Ability to reason clearly about concurrency, transactions, and failure modes

Scalability and Performance Expectations

The backend must be designed to support:

• Hundreds of thousands of ticket purchases

• Thousands of concurrent users and tenants

• Large traffic spikes during on sale windows

• Load testing across all major latency percentiles including p90, p95, and p99

• Extremely low tail latency under high concurrency

• Graceful degradation and recovery under stress

You should be comfortable designing and implementing caching strategies, queue based workflows, idempotent operations, locking mechanisms, and transactional safety.

Security and Production Readiness

You must be able to:

• Set up production environments with proper secrets management

• Implement middleware for authentication, authorization, and rate limiting

• Design secure communication between frontend and backend

• Apply industry best practices for security hardening

• Prepare the system to pass penetration testing

• Maintain clean separation of concerns and least privilege access

Documentation and Developer Experience Requirements

High quality documentation is a hard requirement for this role.

You must have experience:

• Using AI powered documentation tools to generate and maintain technical documentation

• Producing clear architectural overviews and system diagrams

• Writing detailed README files and onboarding guides

• Documenting APIs, data models, and critical flows

• Keeping documentation in sync with code changes over time

We expect the backend to be easy to understand, easy to extend, and well explained for future engineers.

How We Evaluate Candidates

We are looking for engineers who can demonstrate:

• Real production systems they have built or scaled

• Clear judgment in how they use Claude Code and validate AI generated output

• Strong opinions on production readiness backed by experience

• The ability to move fast without sacrificing quality or safety

A short paid technical task may be used that involves real backend work with production quality code and documentation.

Key Responsibilities:

• Prepare the most effective sourcing approach and plan based on the final requirements, including sourcing platforms, acquisition pitch, acquisition funnel, etc.
• Drive the sourcing efforts and ensure the right quality of candidates are sourced based on the requirements and within the committed timelines.
• Communicate role specifications and terms to the candidates clearly and transparently.
• Drive negotiations with the candidates and help resolve their queries and concerns effectively.
• Communicate any specific requests or modifications required by the candidate to the Engagement Manager proactively.
• Ensure a clear track of progress, transparency, and coordination within the Expert team.
• Screen applicants on call to ensure they meet the necessary technical qualifications and requirements for the respective roles.
• Evaluate candidates' technical skills, knowledge, and abilities based on the job description.
• Provide constructive feedback and maintain detailed records of candidates' technical evaluations, feedback, and assessment outcomes.
• Generate regular reports on sourcing activities and other relevant data points.
• Stay updated with emerging technologies, industry trends, and best practices in technical screening methodologies.
• Continuously refine and optimize the technical sourcing process to enhance efficiency, effectiveness, and candidate experience.

Xoxoday is looking for an HR tech consultant who has deep expertise in Rewards & recognition, employee engagement, and employee surveys. A good candidate will possess a strong understanding of Employee Engagement strategy, and an appreciation for the business impact that well-structured programs centered around motivation, feedback, alignment, and collaboration can deliver to teams and businesses. You should bring hands-on experience in consulting in these subjects for at least 5 years for global organizations. 

This role requires you to help our clients to put best practices in employee engagement, rewards & recognition and employee surveys. The role ll also require you to build thought leadership in these subject through different content formats.  

• Develop relationships as a subject matter expert, consultant and business advisor for our customers for employee engagement, RnR & workplace culture.
• Develop and deliver compelling, highly narrative and engaging business case materials and presentations to senior HR and business audiences.
• Work directly with customers to help them make informed decisions, craft change management plans, and achieve their people strategy goals using our employee engagement product Empuls.
• Partner closely with the customer success, account management & product teams to ensure customers are receiving a seamless consulting experience. 
• Educate Customer Success, Sales, Marketing, and Product teams about best practices and well researched material in RnR, employee engagement & employee experience domain.
• Develop content (such as best practices guides, employee rewards & recognition playbooks, employee survey frameworks, people analytics etc) to educate customers and internal teams.

• Experience working in the employee engagement, Rewards & recognition, employee experience, workplace culture, employee benefits consulting domain.
• Ability to have strong opinions that are weakly held and flexible to change based on new learning and situations.
• Excellent communication and relationship building skills.
• Deep curiosity about various business models, and motivation to solve customer problems through the use of technology.
• Bachelor's degree required. MBA / MS preferred.
• Experience managing multiple projects simultaneously and autonomously in a fast-paced, high-growth environment
• 5+ years of HRTech or HR consulting experience

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Required Technologies:

o Excellent understanding of Ruby, Ruby on Rails, CSS3

o Able to communicate well with others on technologies bases

o Working knowledge with Rspec is good to have.

o Have previous experience building features in production applications.

o Good Knowledge of SQL

Good To Have

o Basics of GIT and GIT LAB

o PostgreSQL

Able to understand frontend JS frameworks

Perks and Benefits 

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: React-Native, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Implement clean and modern mobile interfaces that provide an excellent user experience. 
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript
• Knowledge of frameworks such as React-Native is a big plus
• Ability to write code compatible across browsers and other clients
• Good understanding of backend systems i.e. web services, APIs from a consumer perspective
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies