Relationship Manager – Insurance Sales

Role & Responsibilities

Responsible for ensuring that the architecture and design of the platform remains top-notch with respect to scalability, availability, reliability and maintainability

Act as a key technical contributor as well as a hands-on contributing member of the team.

Own end-to-end availability and performance of features, driving rapid product innovation while ensuring a reliable service.

Working closely with the various stakeholders like Program Managers, Product Managers, Reliability and Continuity Engineering(RCE) team, QE team to estimate and execute features/tasks independently.

Maintain and drive tech backlog execution for non-functional requirements of the platform required to keep the platform resilient

Assist in release planning and prioritization based on technical feasibility and engineering constraints

A zeal to continually find new ways to improve architecture, design and ensure timely delivery and high quality.

• Pega Certified Lead with hands-on understanding of Pega Build, Design, Architecture

• Innovative zest for creating Intellectual Properties, Accelerators and solutions which can impact business value on Applications.

• Thorough understanding of current and future technology trends and ability to leverage them with minimum interventions and creating cost-effective value propositions with winning themes to make definite GTM impact.

• Participate in short-term consulting engagements and pre-sales assessments/workshops

• Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs

We are looking for "Mulesoft Developer" for Reputed Client @ Coimbatore Permanent Role.

• 5 Years of IT experience

• Current 3+ years of hands-on MuleSoft development experience, including creating custom Mule

• Enterprise-level Java development experience (ex. J2EE web development experience using but not limited to EJB, Servlet, JDBC, ORM, etc.)

• Experience with SOAP and REST Web services, RAML Swagger open API development, and SOA APIs ensuring MuleSoft best practices.

• Experience with concepts for MuleSoft implementations including encryption, security, logging, throttling, scalability and clustering.

• A pro-active individual with strong communication skills

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

We are seeking a skilled and experienced Senior Backend Engineer proficient in Java to join our dynamic team. The ideal candidate will have 4-7 years of hands-on experience in Java development, particularly in building robust backend systems and microservices architecture. As a Senior Backend Engineer, you will collaborate with cross-functional teams to design, develop, and deploy scalable and efficient backend solutions to support our products and services.

Responsibilities:

1. Design, develop, and maintain high-performance backend systems and microservices using Java.
2. Collaborate with product managers, frontend engineers, and other stakeholders to understand requirements and translate them into technical specifications.
3. Implement best practices in software development, including code reviews, testing, and documentation.
4. Optimize and refactor existing codebase for improved performance, scalability, and maintainability.
5. Troubleshoot and debug issues in production environments and provide timely resolutions.
6. Stay updated with industry trends and emerging technologies to propose innovative solutions and improvements.
7. Mentor junior engineers and contribute to their professional growth and development.
8. Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 4-7 years of professional experience in backend development with a focus on Java.
3. Strong proficiency in Java programming language and its ecosystem.
4. Experience with building scalable and distributed systems using microservices architecture.
5. Proficiency in Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
6. Solid understanding of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
7. Experience with RESTful API design and implementation.
8. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
9. Knowledge of containerization and orchestration tools like Docker and Kubernetes is a plus.
10. Excellent problem-solving skills and attention to detail.
11. Strong communication and collaboration skills.
12. Ability to work independently and in a team-oriented environment.
13. Experience with Agile/Scrum methodologies.

Preferred Qualifications:

1. Master's degree in Computer Science or a related field.
2. Experience with DevOps practices and CI/CD pipelines.
3. Knowledge of reactive programming frameworks like Akka or Vert.x.
4. Familiarity with message broker systems such as Kafka or RabbitMQ.
5. Contributions to open-source projects or active participation in the developer community.

Job brief

We are looking for a Full Stack Developer to produce scalable software solutions. Youll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities

• Work with development team and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design in mind.
• Write technical documentation.

Requirements

• B.E./B.Tech. in Computer Science or a degree in Computer Science background.
• Experience as a Full Stack Developer or similar role (Institute or Organization level).
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery)
• Knowledge of back-end languages and JavaScript frameworks (e.g. React and Node.js)
• Familiarity with MongoDB, web servers, and UI/UX design.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Knowledge of Cloud Platforms like AWS or GCP is a plus.