About Us
Tartan is a payroll connectivity API company enabling consent-driven employment and income verification in real-time.
Tartan helps precisely here – by offering a digitally embedded income verification solution to securely transmit your income data including the payslips without a pause in your application process.
Batik, a product by Tartan, provides a fintech-based platform (startbatik.com) that has been built from the ground up to natively support a wide range of organizations and employers. Batik is an employee benefits marketplace. We have built this on a mission to help employers elevate the benefits offered to employees. Through Batik, employees are empowered to use customizable and flexible benefits with easy access to a marketplace that has multiple products like quick loans, credit cards, insurances, gadgets, Coupons, Gym memberships, etc. Employers can provide benefits with just one click and support their workforce’s well-being with zero administrative burdens. In simple words, Batik is like an amazon marketplace.
Starting as a feature of one of our products at Tartan, Batik has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward & recognition, and much more.
If you are a self-driven individual, excited to grow the business rapidly through creative, well-executed outbound strategies. Tartan is the right place for you, you will get to build, refine, and execute the outbound sales process & strategy, driving critical top-of-funnel opportunities. Your role will combine product, technical, and industry knowledge that will help us build an amazing product and better businesses.
What you'll do?
- Drive and manage Customer Success Outcomes
o Post sales customer activation.
- Product Sales Activation
o Expand our revenue in accounts through cross-selling and up-sell
o Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores
o Drive new business growth through more excellent advocacy and reference-ability
- Define and Optimize Customer Lifecycle
o Map customer journey
o Develop listening points in the journey (e.g., usage, satisfaction, etc.)
o Standardize interventions for each point in the journey
o Define segmentation of customer base and varying strategies
o Identify opportunities for continuous improvement
o Learn from best practices in the industry
- Measure Effectiveness of Customer Success
o Define operational metrics for the team
o Establish a system for tracking metrics
o Create cadence for review within the team
o Expose a subset of metrics to the executive team, company, and board
- Lead Customer Success Team
o Recruit and train managers for each functional role
o Attract high potential individual contributors into the team
o Create a rapid onboarding process for new team members
o Foster collaboration within the team and across the customer lifecycle
o Encourage continuous learning within the team
- Inspire Customer Success Across Company
o Create a company-wide culture of Customer Success
o Align with Marketing around marketing to existing clients
o Align with Product around driving product roadmap
o Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
o Align with the Executive Team around key metrics and objectives
o Drive company-wide definition of the ideal customer
o Create a company-wide customer feedback loop
We would love to hear from you if:
- 3+ years of experience developing and implementing best practices and processes for the customer success team
- Understands and adapt to functional and technical aspects of the product
- Ability to maintain a high-valued outcome-based relationship with an eclectic customer profile base
- Capability to gain trust and credibility by addressing customer’s needs and concerns
- Can Perform onboarding of accounts with the clients and ensure the best ongoing engagement throughout the customer’s lifetime
- Have Stellar presentation skills, client management, and written communication skills.
- Demonstrated progressive management experience leading teams
- Proven ability to develop strategies, translate them into initiatives and track successful delivery
- Demonstrated operational excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
- Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
- Ability to manage influence through persuasion, negotiation, and consensus building
- Deep understanding of value drivers in recurring revenue business models
Why should you work with us?
- We are growing exponentially [Going from an on-paper idea to revenues in less than 12 weeks] - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
- Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
- Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail about our flexible benefits in the next section. 👇
- What else: Work comfortably and choose your flexible hours as long as you finish the tasks.
- So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.
Flexible Benefits
- Salary 💸 We offer competitive salaries with performance-based bonuses and raises at will. We believe that a raise doesn’t need to be tied to an annual review.
- Stock Options 📈 We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome.
- Health Insurance 💪 We believe you and your family deserve robust health coverage because we care about them too. A health policy of 5 lakhs is provided and other benefits to you and your family.
- Brand new MacBook 💻 You get a MacBook you can use for work.
- Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most.
- Passion Fund 🏀 Invest in yourself or your passion project. Take a course, do gardening or start a newsletter. At Tartan, we want to invest in your professional growth and personal.
- Wind Down 🎥 Whether it’s Netflix, Prime, Hotstar with the family, or cozying up with an audiobook, we provide a monthly stipend to spend on the streaming, entertainment, or news sources of your choice.
Sound like something you’d like to be a part of. We’d love to hear from you!
- Location: Gurgaon, Bangalore
About TartanHQ Solutions Private Limited
Tartan is a payroll connectivity API company enabling consent-driven employment and income verification in real-time 🎯
If you have ever applied for a home loan, car loan, or credit card, during the process, you were asked to share proof of your income through payslips or IT return, or a bank statement to assess your income. You probably had to manually find the necessary documents and upload them to a platform, or send them via e-mail. In some cases, you might even have needed to submit a request to your HR department for help.
Tartan helps precisely here – by offering a digitally embedded income verification solution to securely transmit your income data including the payslips without a pause in your application process.
Our technology allows businesses to access payroll data directly from the payroll systems to streamline income and employment verification, improve underwriting models, and help employees and independent freelancers avail custom benefits through their employers.✨
You can read about us here - bit.ly/3wkvO5V
Why should you work with us?
- We are growing exponentially [Going from an on-paper idea-to-revenues in less than 12 weeks] - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
- Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
- Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail on our flexible benefits in the next section.👇
- So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.
Flexible Benefits
- Salary 💸 We offer competitive salaries with performance-based bonuses and raises at will. We believe that a raise doesn’t need to be tied to an annual review.
- Stock Options 📈 We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome.
- Health Insurance 💪 We believe you and your family deserve robust health coverage because we care about them too. A health policy of 5 lakhs is provided and other benefits to you and your family. ****
- Brand new MacBook 💻 You get a MacBook you can use for working anywhere, irrespective of your role at Tartan.
- Unlimited Sick Leaves ❤ Times are tough, and we are all in this together. Sick leaves are not meant just for yourself but also to take care of your loved ones when they need you the most.
- Passion Fund 🏀 Invest in yourself or your passion project. Take a course, do gardening or start a newsletter. At Tartan, we want to invest in your professional growth and personal.
- Wind Down 🎥 Whether it’s Netflix, Prime, Hotstar with the family, or cozying up with an audio-book, we provide a monthly stipend to spend on the streaming, entertainment, or news sources of your choice.
We are not rigid. If you are a hard worker and are willing to learn, we'd love to hear from you.
If there isn’t an open position for you, don’t worry!
You can e-mail us at [email protected] and let us know how you can help grow and build Tartan in your way, and why you would be a great addition to our team.
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- Participate in requirements, design, and code reviews
- Engage with customers to understand and solve their issues
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● Role: Accounts Receivable Executive
● Location: Bengaluru
● Compensation: Negotiable based on candidate profile
● Date of Joining: ASAP
Job Description:
We are looking for a skilled Accounts Receivable to provide financial, administrative and
clerical services. Accounts receivable duties include ensuring accuracy and efficiency of
operations, processing and monitoring incoming payments, and securing revenue by verifying
and posting receipts.
📈 Key Responsibilities
● Maintaining the billing system
● Generating invoices and account statements
● Verify and accurately post all payments to the correct invoice/s
● Reconciliation of accounts receivable ledger
● Support the month end process
● Report on Aged Receivables plus other ad hoc reporting where applicable
● Maintaining accounts receivable files and records
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collections are applied, uncollectible amounts are accounted for, and miscellaneous
differences are cleared
● Monitor and collect accounts receivable by contacting the respective Client Account
Manager via email.
● Prepare analytical and ratio analysis in relation to A/R for management to gain a better
understanding of how collection efforts are progressing
● Producing monthly financial and management reports
● Investigating and resolving any irregularities or enquiries
● Assisting in general financial management and analysis
● Assist in streamlining and improving the accounts receivable process identifying areas
of performance improvement
📃Requirements
● Concise communication over email, phone, and in-person (English and Hindi is must)
● Proficient with Microsoft Excel, Tally
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records
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regulations
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🤩 Benefits
● Becoming a part of the early core team
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● Opportunity to interact with and learn from high-pedigree investors & mentors -
○ VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan
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1. Having 0-6 Months of Industry Experience.
2. Familiarity/good knowledge of Python with Django framework and ORM (Object Relational
Mapper) concepts.
3. Understanding of the threading limitations of Python, and Multi-process architecture.
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Django – ORM
HTML5
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2-5 yrs of proven experience in ML, DL, and preferably NLP.
Preferred Educational Background - B.E/B.Tech, M.S./M.Tech, Ph.D.
𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐰𝐨𝐫𝐤 𝐨𝐧?
𝟏) Problem formulation and solution designing of ML/NLP applications across complex well-defined as well as open-ended healthcare problems.
2) Cutting-edge machine learning, data mining, and statistical techniques to analyse and utilise large-scale structured and unstructured clinical data.
3) End-to-end development of company proprietary AI engines - data collection, cleaning, data modelling, model training / testing, monitoring, and deployment.
4) Research and innovate novel ML algorithms and their applications suited to the problem at hand.
𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐰𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫?
𝟏) Deeper understanding of business objectives and ability to formulate the problem as a Data Science problem.
𝟐) Solid expertise in knowledge graphs, graph neural nets, clustering, classification.
𝟑) Strong understanding of data normalization techniques, SVM, Random forest, data visualization techniques.
𝟒) Expertise in RNN, LSTM, and other neural network architectures.
𝟓) DL frameworks: Tensorflow, Pytorch, Keras
𝟔) High proficiency with standard database skills (e.g., SQL, MongoDB, Graph DB), data preparation, cleaning, and wrangling/munging.
𝟕) Comfortable with web scraping, extracting, manipulating, and analyzing complex, high-volume, high-dimensionality data from varying sources.
𝟖) Experience with deploying ML models on cloud platforms like AWS or Azure.
9) Familiarity with version control with GIT, BitBucket, SVN, or similar.
𝐖𝐡𝐲 𝐜𝐡𝐨𝐨𝐬𝐞 𝐮𝐬?
𝟏) We offer Competitive remuneration.
𝟐) We give opportunities to work on exciting and cutting-edge machine learning problems so you contribute towards transforming the healthcare industry.
𝟑) We offer flexibility to choose your tools, methods, and ways to collaborate.
𝟒) We always value and believe in new ideas and encourage creative thinking.
𝟓) We offer open culture where you will work closely with the founding team and have the chance to influence the product design and execution.
𝟔) And, of course, the thrill of being part of an early-stage startup, launching a product, and seeing it in the hands of the users.
development).
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Job Description
We are looking for a Full Stack Developer to produce scalable software. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. With problem-solving approaches and rigorous thinking abilities, we are looking for learners who may not know all the answers but are obsessive about finding them and know exactly where to look for them.
“If you’re also familiar with Agile methodologies, we’d like to meet you.”
Responsibilities
- Writing code for both the front end and the back end using MERN stack [MongoDB, Express.js, React.js and Node. js]
- Creating RESTful API with Node.js
- Maintaining all the required documents for your project.
- Constantly coming up with new ideas and also implementing them to improve the app’s performance.
- Writing code for the app logic as well as the business logic using Reducers, Actions and Redux framework.
- Create Unit and Integration tests to ensure the quality of code
Requirements
- At iDC, we value your skills more than your background and some certificates. Attempting the assignment will be your door to the opportunity.
- Knowledge of the database and familiarity with the schema design in NoSQL (i.e MongoDB)
- A good understanding of the Software Development Lifecycle
- Knowledge of API design and development using REST
- Good understanding of object-oriented programming(OOP) and OOP patterns.
- Again, You don’t have to know it all in-depth but you should know how to dig the internet for finding the solutions.
Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
- Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
- Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
- Liaising with Advocates for handling of legal issues.
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Experience: Freshers