Business Development Executive

• Assist Sales Staff with the coordination and inspection of properties.

• Good Communication skills, both verbal and written.

• Able to work independently

• 2 wheeler license (mandatory)

Brief write up on how you could be a great fit for the role :

What your days and weeks will include.

• Agile scrum meetings, as appropriate, to track and drive individual and team accountability.
• Ad hoc collaboration sessions to define and adopt standards and best practices.
• A weekly ½ hour team huddle to discuss initiatives across the entire team.
• A weekly ½ hour team training session focused on comprehension of our team delivery model
• Conduct technical troubleshooting, maintenance, and operational support for production code
• Code! Test! Code! Test!

The skills that make you a great fit.

• Minimum of 5 years to 10 Years of experience as Eagle Investment Accounting (BNY Mellon product) as a Domain expert/QA Tester.
• Expert level of knowledge in ‘Capital Markets’ or ‘Investment of financial services.
• Must be self-aware, resilient, possess strong communications skills, and can lead.
• Strong experience release testing in an agile model
• Strong experience preparing test plans, test cases, and test summary reports.
• Strong experience in execution of smoke and regression test cases
• Strong experience utilizing and managing large and complex data sets.
• Experience with SQL Server and Oracle desired
• Good to Have knowledge on DevOps delivery model including roles and technologies desired

• Design and build advanced applications for the iOS platform

• Experience is required in IOS

• Collaborate with cross-functional teams to define, design, and ship new features.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Working experience in iOS development using Swift, RX Swift,

• Have published one or more iOS apps in the app store

• A deep familiarity with Objective-C and Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Experience with third-party libraries and APIs

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Solid understanding of the full mobile development life cycle

• working experience on Media streaming

• Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.

Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.

YOU WILL:

• Plan for future infrastructure as well as maintain & optimize the existing infrastructure. 
• Conceptualize, architect, and build:
• 1. Automated deployment pipelines in a CI/CD environment like Jenkins;
• 2. Infrastructure using Docker, Kubernetes, and other serverless platforms; 
• 3. Secured network utilizing VPCs with inputs from the security team. 
• Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
• Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments. 
• Triage release of applications/ Hotfixes to the production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
• Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
• Scale Electum platform to handle millions of requests concurrently.
• Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery

PREREQUISITES:

• Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
• Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
• At least 2 years of experience in building and owning serverless infrastructure.
• At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
• Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
• Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have prior experience automating deployments to production and lower environments.
• Worked on providing solutions for major automation with scripts or infrastructure.
• Experience with APM tools such as DataDog and log management tools.
• Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Experience establishing and enforcing:
• 1. System monitoring tools and standards
• 2. Risk Assessment policies and standards
• 3. Escalation policies and standards
• Excellent DevOps engineering, team management, and collaboration skills.
• Advanced knowledge of programming languages such as Python and writing code and scripts.
• Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.

Mandatory skills 

1. CSG Singleview (even a little exposure with any component is good enough).
2. At least One telecom project experience, i.e., billing /charging or rating modules. 
3. Broad understanding of UNIX operating environment
4. Hands-on experience in developing and executing test plans and scripts

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4. Agile methodology experience and knowledge of testing methodology.

Job Responsibilities:

• Apply your knowledge of ML and statistics to conceptualise, experiment, develop & deploy machine learning & deep learning systems.
• Understanding the business objectives & defining the right target metrics to track performance & progress.
• Defining & building datasets with the appropriate representation techniques for learning.
• Training & tuning models. Running evaluation & test experiments on the models.
• Build ML pipelines end to end. (Everything MLOps.)
• Building pipelines for the various stages.
• Deploying models.
• Troubleshooting issues with models in production.
• Reporting results of model performance in production.
• Retraining, performance logging & maintenance.
• Help the business with insights for better decision-making. You will build many predictive models for internal business operations
  you will derive insights from the trained models & data to help the product & business teams make better decisions.

Requirements:

• 2+ years of work experience as an ML engineer or Data Scientist with a Bachelors Degree in Computer science or related field
• Theoretical & practical knowledge of Machine Learning, Deep Learning and Statistical methods. (NLP Tasks, Recommender Systems, Predictive Modelling etc)
• Since Pepper is a content company, you will work on many interesting text based problems. Solid understanding of Natural Language Processing techniques with Deep Learning is a must for this role.
• Familiarity with the popular NLP applications and text representation architectures & techniques: text classification, machine translation, named entity recognition, summarisation, question answering, zero-shot learning etc.  Bag of Words, TF-IDF, Word2vec, GloVe, BERT, ELMo, GPT etc.
• Experience with ML frameworks (like Tensorflow, Keras, PyTorch) & libraries like Sklearn.
• Experience with ML infrastructure & shipping models.
• Excellent programming & algorithmic skills. Good understanding of Data Structures and algorithms (fluent in at least one object oriented programming language). Proficiency in Python is a must.
• Strong understanding of database systems & schema design. Proficient in SQL

Please let us know if you are interested in the above opening and if interested please let us know your

Current CTC :

Expected CTC :

Notice Period :

Relevant experience in  Machine Learning :

Relevant experience in Deep Learning:

Relevant experience in NLP Applications:

Regards

Ashwini

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

We are hiring for the position "Intern-Inside Sales" in our organization. We need someone who is young and enthusiastic, creative and think out of box, ready to work in start-up culture and should have passion to build efficiency into the system.

The "Inside Sales Intern" would be part of the B2C function and work as a Sales Support Executive. He/she would drive the new customer acquisition, customer relationship, management, operations & reporting. He/she is responsible for generating new prospects by interacting with existing and prospective customers to garner their interest and convert them into qualified leads.

Key Responsibility Areas:

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Contact the consumers from the given database and promote the product.
• Understand the customer requirement thoroughly and pitch LearnCab product/service accordingly.
• Meet the daily/weekly/monthly and quarterly targets.

Requirement:

• Degree/Master Degree holders in any discipline with good fluency in English.
• Responsible for making Service Calls, Sales Calls (Cold Calling), Lead Generation Activity, etc.
• This internship program is for a period of 3 months.
• If we find the intern is passionate and good during his/her engagement with us in 3 months, they will be absorbed for Inside Sales team as permanent on-roll employee.
• The intern’s overall performance would be gauged over 3 months engagement with us and if we find he/she is moderate/acceptable but not satisfactory, may continue their internship for further 3 months with mutual agreement.
• The intern not meeting the organisational demands would not be absorbed on full-time roll, however will be provided an experience certificate on completion of internship for the respective engaged months with us.
• The engaged intern would be provided stipend and internship certificate at the end of the successful internship program completion with us.
• The intern must use their personal Laptop and Phone for the work (SIM Card would be provided).
• Willing to explore the E-learning space/ EdTech industry.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Demonstrate ability to learn & adapt.
• Willing to join us on immediate basis.

Stipend: Paid Internship

Work timings: Standard Corporate Working hours

Job Location:

Nagarbhavi, Bengaluru (Currently WFH)