
Job Description:
We are looking for an experienced and dedicated Team Leader to join our
team. In this role, you will be responsible for overseeing our team and
ensuring that our sales targets are met. You will drive your team to deliver
excellent customer service, maintaining the values and ethos of our company.
Responsibilities:
1. Lead and motivate the team to achieve their sales targets.
2. Monitor team performance and report on metrics.
3. Coach and develop team members, promoting a culture of continuous learning.
4. Identify and implement strategies to improve quality of service, productivity, and
profitability.
5. Liaise with the management team to set and implement strategies to drive sales.
6. Ensure the team delivers an exceptional customer experience consistent with our brand.
Qualifications:
1. Proven experience as a Team Leader or similar role in sales/customer service.
2. Experience in the real estate industry is preferred.
3. Strong leadership skills and the ability to motivate and lead a team.
4. Excellent communication and negotiation skills.
5. Proficient in relevant computer applications and call centre systems.
6. Strong problem-solving skills and the ability to handle pressure and meet deadlines.
Skills:
Personal pipeline management experience including ability to make cold calls on
prospects.
Strategic and analytical focus
Result Oriented with experience in developing and executing
successful sales strategies
Ability to articulate knowledge about products, services and value
proposition to prospects
Self motivated with strong time management skills
Strong oral and written skills
Superior negotiation abilities
Strong Microsoft Word, Power point, & Excel skills preferred.
Ability to develop a good understanding of the prospect using
relevant research.
Build relationships with decision makers and influence with the client
Network within the industry, community, businesses and customer

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