MyOperator - VoiceTree Technologies
https://myoperator.comAbout
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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Jobs at MyOperator - VoiceTree Technologies
About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
React.js
Redux/FluxAbout Us:
MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses with smarter communication solutions. We are scaling our engineering team to build high-performing, reliable, and scalable web applications. We’re looking for a React.js Developer with strong expertise in frontend engineering who can take ownership of building pixel-perfect, user-friendly, and performant web applications. Exposure to backend (Node.js) is a plus.
Key Responsibilities
Frontend (React.js – Primary Focus):
- Build modern, responsive, and high-performance UIs using React.js.
- Implement state management using Redux, MobX, or similar libraries.
- Create and optimize React Hooks (inbuilt & custom).
- Write unit tests to ensure product quality and maintainability.
- Apply ES6+ features, Webpack, and other modern JS tooling.
- Diagnose and fix UI/UX performance bottlenecks.
- Debug and resolve cross-browser compatibility issues.
Backend (Node.js – Secondary):
- Basic ability to build and integrate RESTful APIs with Node.js.
- Familiarity with frameworks like Express.js or NestJS.
- Understanding of authentication, session handling, and caching.
Databases & Tools:
- Work with SQL databases (mandatory).
- Exposure to NoSQL databases and ORMs is a plus.
- Use Git for version control and collaborative coding.
Qualifications
- 3+ years of professional software development experience.
- 3+ years of proven experience with React.js.
- Solid understanding of JavaScript (ES6+), HTML5, CSS3.
- Strong knowledge of state management, hooks, and UI performance optimization.
- Good problem-solving skills with a focus on clean, maintainable code.
- Exposure to Node.js and backend concepts (good to have).
Good to Have
- Experience with TypeScript.
- Knowledge of Next.js for server-side rendering.
- Familiarity with REST APIs and basic backend integration.
- Strong debugging and browser performance optimization skills.
Why Join Us?
- Opportunity to specialize in React.js while working on impactful products.
- Collaborative environment with full ownership of features.
- Work with cutting-edge frontend technologies at scale.
- Competitive compensation and career growth opportunities.
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary:
The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships.
Responsibilities:
Revenue Growth and Retention:
- Drive upsell and cross-sell initiatives to maximize customer value.
- Implement strategies for revenue retention and expansion within the existing customer base.
- Monitor and improve product adoption rates among customers.
- Develop and execute churn management strategies to minimize customer attrition.
Team Leadership and Management:
- Lead, mentor, and develop a team of Customer Success Representatives
- Set team goals, monitor performance, and provide regular feedback and coaching.
- Conduct performance reviews and identify training needs.
- Ensure team adherence to established processes and best practices.
Customer Relationship Management:
- Oversee and manage key customer relationships.
- Address and resolve escalated customer issues in a timely and effective manner.
- Proactively identify and mitigate potential customer risks.
- Drive customer satisfaction and loyalty initiatives.
Client Onboarding:
- Oversee the onboarding process for new clients, ensuring a satisfactory experience.
- Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities.
Process Improvement and Optimization:
- Identify areas for process improvement within the Customer Success department.
- Develop and implement strategies to enhance efficiency and effectiveness.
- Monitor key metrics and generate reports on team and customer performance.
- Utilize data to make informed decisions and drive continuous improvement.
Collaboration and Communication:
- Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience.
- Communicate effectively with team members, management, and customers.
- Participate in meetings and provide updates on team activities and customer issues.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 4+ years of experience in customer success and account management.
- 2+ years of prior experience in a team lead or management role.
- Proven experience in customer success, account management,
- Proven team management experience.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in CRM software and other relevant tools.
- Experience in the cloud telephony or SaaS industry is a plus.
- Key Skills:
- Leadership and team management
- Customer relationship management
- Process improvement
- Communication and interpersonal skills
- Problem-solving
- Data analysis
- CRM software proficiency
Benefits:
- Competitive salary and benefits package.
- Opportunity for growth and advancement.
- Dynamic and collaborative work environment
- Chance to work with cutting-edge technology and solutions.
About MyOperator
MyOperator is a leading cloud-based communication platform in India. We empower businesses of all sizes with a comprehensive suite of call management solutions, including IVR systems, toll-free numbers, and business-critical integrations. Our mission is to help companies transform their customer interactions and unlock new revenue streams.
We are seeking a dynamic and results-driven Business Development Manager to join our high-performing team. The BDM will be a key contributor to our revenue growth, responsible for the full sales cycle from strategic prospecting to deal closure. The ideal candidate is a strategic thinker with a proven track record of exceeding revenue targets in a B2B SaaS environment.
Key Responsibilities
- Revenue Generation: Drive new business acquisition and secure a consistent pipeline of high-value deals to meet and exceed monthly, quarterly, and annual revenue targets.
- End-to-End Sales Cycle Management: Own the entire sales process, from initial contact and discovery to negotiation and successful deal closure.
- Strategic Prospecting: Identify and target potential enterprise and SMB clients who align with MyOperator's ideal customer profile, using a combination of outbound outreach, networking, and industry research.
- Consultative Selling: Understand client business needs and pain points, and effectively articulate how MyOperator's solutions can deliver a significant return on investment (ROI).
- Product Expertise: Become a subject matter expert on the MyOperator platform, conducting compelling and tailored product demonstrations for key decision-makers and C-level executives.
- Pipeline and Performance Reporting: Maintain a disciplined and organized sales pipeline using CRM tools, providing accurate forecasts and regular reports on sales performance.
- Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty, identify upselling opportunities, and generate positive referrals.
- Market Analysis: Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategy and identify new opportunities for market penetration and revenue growth.
Required Skills & Qualifications
- Experience: Proven experience of 2+ years in a B2B sales or business development role, with a strong emphasis on direct revenue responsibility.
- SaaS Sales: Demonstrated success in selling B2B SaaS or cloud-based technology solutions, preferably in the communication or telephony space.
- Revenue-Oriented Mindset: A strong and quantifiable track record of meeting or exceeding sales quotas and revenue goals.
- Communication & Negotiation: Exceptional verbal and written communication skills, with a natural ability to negotiate and close complex deals.
- Strategic Thinking: The ability to understand the bigger picture and develop sales strategies that align with business objectives.
- Self-Motivated: A highly driven and ambitious individual with a disciplined approach to sales and a relentless focus on targets.
- Education: Bachelor's degree in Business, Marketing, or a related field is preferred.
Why Join MyOperator?
- Impactful Role: Directly contribute to the company's financial success and be a key player in its growth story.
- Attractive Compensation: We offer a competitive salary with a highly lucrative, performance-based incentive structure and sales commissions.
- Career Growth: Be a part of a fast-growing tech company with clear pathways for career advancement into senior sales roles.
- Supportive Environment: Work with a collaborative team that is dedicated to helping you succeed.
- Work-Life Balance: We believe in a productive work week with a healthy work-life balance.
ChatGPTAbout Us:
MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.
Key Responsibilities:
- Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
- Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
- Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
- Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
- AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
- Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
- Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
- Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.
Qualifications:
- Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
- AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
- Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
- Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
- Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
- Project Management Tools: Experience with Jira or similar agile project management tools.
- Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
- Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.
Why Join Us?
- Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
- Work with a cross-functional, high-impact team on cutting-edge AI solutions.
- Career growth and leadership opportunities in Conversational AI domain.
- Competitive compensation, remote-first work culture, and collaborative environment.
About MyOperator
MyOperator is India’s only Business AI Operator, an integrated platform that brings together
WhatsApp, voice calls, and AI-powered chat and voice bots to help businesses automate,
manage, and personalize customer interactions at scale.
We’re building the future of business communication: unified, intelligent, and deeply integrated.
If conversations are the new currency of business, we’re here to make every one count.
About the Role
We’re looking for a sharp, strategic, and SEO-savvy Senior Content Writer who can write with
clarity, depth, and purpose. You’ll be responsible for crafting high-impact content across web
pages, blogs, product explainers, LinkedIn posts, customer stories, and more, helping establish
MyOperator as a category leader in AI-led business communication.
If you have a flair for storytelling, a research-first mindset, a strong grasp of B2B SaaS/tech, and
an understanding of how content drives both brand and performance, this role is for you.
What You’ll Do
- Research deeply on AI, SEO, and business communication to craft content that adds
- real value, not just ranks.
- Own end-to-end content creation across formats, including long-form blogs, product
- pages, whitepapers, emailers, case studies, and social media content.
- Collaborate with product, sales, and support teams to create technically accurate,
- user-friendly, and search-optimized content.
- Lead and contribute to SEO content strategy, keyword research, clustering, and on-page
- SEO execution.
- Translate technical product features into crisp, benefits-led copy that customers can
- relate to.
- Ensure editorial excellence: clarity, consistency, grammar, structure, and tone of voice.
- Track content performance, analyze gaps, and continuously improve strategy.
- Stay updated on AI/LLM SEO trends and tools (vector search, content embeddings,
- ChatGPT workflows, etc.), and experiment when possible.
- Help build internal content systems: tone guides, editorial frameworks, and scalable
- content ops.
What We’re Looking For
- 3–5 years of experience in B2B or SaaS content writing.
- A strong portfolio of SEO-optimized, long-form content.
- Solid understanding of content-led growth in a product-first or tech-first environment.
- Experience with SEO tools like Ahrefs, SEMrush, Surfer SEO, or Clearscope.
- Comfortable working in a fast-paced, high-ownership setup.
- Excellent command of English: written and verbal.
- Bonus: Familiarity with AI-driven SEO, technical SEO, or LLM-first content strategies.
- Bonus: Hands-on with tools like Notion, Webflow, WordPress, Jasper, or ChatGPT for
- content workflows.
Why Join Us
- Learn how to leverage AI and LLMs to create AEO-first content at scale.
- Help shape a category-defining brand in the business AI space.
- Work with a high-performing, future-forward content and marketing team.
- Flexible, remote-friendly environment with space to experiment.
- Your words will influence how thousands of businesses engage with MyOperator.
About MyOperator:
MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.
MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!
Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.
Key Responsibilities:
- Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
- Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
- Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
- Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
- Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
- Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
- Support management in operational planning, vendor audits, and cost optimization initiatives.
- Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
- Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.
Preferred Skills:
- Strong vendor management and negotiation skills.
- Ability to design and optimize operational workflows.
- Analytical mindset with a focus on process improvement.
- Technical knowledge of telecom and data center infrastructure.
- Proficiency in ticketing and reporting tools.
Skills:
- Strong oral and written communication.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
- Analytical mindset with ability to handle operational data.
- Vendor management and resource planning skills.
- Excellent networking, interpersonal, and resource management skills.
Experience: 3-5 year in backend operations.
Location Requirement: Candidates must be from Delhi/NCR only.
Work Environment:
- Work-from-office only, based in Noida, Sector 2.
- Willing to work flexible hours and roster-based timings (including Sundays).
- 6-day workweek.
- Availability to travel to data centers in different cities of India as needed.
Benefits
- Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
- Work Benefits: Laptop and mobile reimbursements.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About the Role
We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office. This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment.
What You’ll Do
- Strategic Initiatives: Work directly with the founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking.
- Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation.
- Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions.
- Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation.
- Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust.
- Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization.
Who You Are
- A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills.
- Excellent at documentation, project management, and comfortable working with digital tools and technology.
- Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up.
- An independent and proactive individual with a strong sense of ownership and a desire to get things done.
- Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus.
What You’ll Get
- Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship.
- High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles.
- Ownership: Take ownership of meaningful, high-impact projects from day one.
- Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture.
- Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology.
Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.
MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!
We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.
Responsibilities
- Lead the full channel sales cycle, from partner identification to driving recurring revenue.
- Recruit, onboard, and activate new channel partners across diverse regions and industries.
- Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
- Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
- Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
- Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
- Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
- Own and achieve revenue targets for specific partner regions or verticals.
Requirements
- Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
- Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
- Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
- Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
- Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
- Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
- Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
- Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
- Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
- Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).
Benefits
- Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
- Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
- Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
- Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
- Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
- Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
- Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.
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