MyOperator - VoiceTree Technologies

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

What This Role Is About

This is a hands-on finance internship designed to give you real-world exposure to company accounting and finance operations, not just textbook learning.

You will work closely with the finance team and gain practical experience in GST, TDS, invoicing, reconciliations, bank transactions, and month-end closings. If you enjoy working with numbers and feel comfortable using Excel, you’ll fit right in.

Key Responsibilities

• Post and process accounting entries to ensure accurate recording of business transactions
• Manage accounts receivable, issue invoices, and perform bank reconciliations
• Update accounts payable and perform vendor reconciliations
• Assist in reviewing and verifying expenses
• Support GST and TDS-related activities under guidance
• Coordinate with clients for outstanding payments and invoice-related follow-ups
• Assist senior team members in monthly and yearly closing activities.
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Requirements

• Graduate or final-year student in Commerce / Finance / Accounting
• Good verbal and written communication skills
• Basic to good understanding of Accounting principles and journal entries
• Hands-on experience or academic exposure to Tally
• Comfortable working with numbers, reports, and spreadsheets
• Strong attention to detail and ability to handle confidential financial data
• Willingness to learn and work in a fast-paced SaaS environment

Preferred Skills

• Practical exposure to Tally for day-to-day accounting entries
• Strong working knowledge of MS Advanced Excel (VLOOKUP, SUMIF, Pivot Tables preferred)
• Basic understanding of GST & TDS compliance
• Ability to maintain accurate records and perform reconciliations
• Good communication skills for coordination with internal teams and clients
• Analytical mindset with accuracy and ownership

Benefits

• Real hands-on learning, not observational internship work
• Exposure to core finance operations in a high-growth SaaS company
• Opportunity to work closely with experienced finance professionals
• Clear career progression path from Intern → Accounts Executive
• Ownership-driven culture that values learning, accuracy, and initiative
• Collaborative and supportive work environment

Who Will Love This Role?

•  Someone who enjoys working with numbers and financial data
•  Someone looking for practical accounting exposure, beyond theory
• Someone who values structured work and clean financial records
• Someone curious about how finance works inside a SaaS business

Growth Path

This is not a dead-end internship. Based on performance and learning curve, you can grow into an Accounts Executive role within 1–2 years, with ownership of defined finance and accounting processes.

Company Description

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are looking for a Talent Acquisition professional who specializes ONLY in leadership hiring.

This role is not about job portals or volume hiring. This is about building networks, leveraging references, and hiring leaders who are not actively job hunting.

If your strength is people, relationships, and trust-based hiring, this role is built for you.

Key Responsibilities

• Own end-to-end leadership hiring (Managers, Team Leads, Heads, Key IC-to-Manager roles)
• Build and maintain strong professional networks across industries
• Drive reference-based and network-driven hiring
• Proactively engage with passive leadership talent
• Partner closely with Founders, CXOs, and senior stakeholders
• Act as a strategic hiring advisor, not just an executor
• Build long-term leadership talent pipelines (even without open roles)
• Ensure high-quality hiring with strong culture and leadership alignment

Ideal Candidate Profile

• You already have an active professional network
• You enjoy talking to people more than screening resumes
• You think long-term about talent, not just immediate closures
• You’re comfortable challenging hiring managers when needed
• You understand that great leaders are hired through trust, not applications

Qualifications

• Proven experience in leadership / executive hiring
• Strong capability in reference hiring and network sourcing
• Excellent relationship-building and influencing skills
• Confidence to engage and close senior professionals
• Ability to assess leadership mindset, maturity, and cultural fit
• Startup / SaaS hiring experience is a big plus

Additional Information

• Opportunity to shape leadership DNA of a fast-growing SaaS company
• Freedom to build your own hiring playbook
• Competitive compensation with long-term growth

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Team Leader - Sales to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

Team Leadership & Management:

• Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
• Conduct daily huddles, pipeline reviews, and performance check-ins.
• Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

• Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
• Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

• Work closely with the Sales Enablement team for onboarding and upskilling.
• Conduct mock calls, feedback sessions, and sales coaching regularly.

Qualifications

• 3–5 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
• Minimum 1 year of experience in a team handling or mentorship role.
• Proven track record of achieving and exceeding individual and team sales targets.
• Strong understanding of consultative selling and solution-based pitching.
• Hands-on experience with CRM tools like Zoho or similar platforms.
• Excellent communication, leadership, and interpersonal skills.
• High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.

Additional Information

• Competitive salary with team and individual performance-based incentives.
• Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
• Structured growth and leadership development path.
• Collaborative work culture and access to experienced mentors.

Company Description

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description

Role Overview

Deliver end-to-end client onboarding including setup, integrations, WhatsApp & Google My Business (GMB) configuration, and product training, ensuring a seamless client experience and measurable satisfaction.

Key Responsibilities

Client Onboarding & Setup

● Complete onboarding sessions per day.

● Ensure onboarding completion within SLA (90% target)

● Deliver setup accuracy and configuration success for CRM, WhatsApp & GMB

● Handle setup, integrations, WhatsApp, GMB, and training in one unified call Training & Client Enablement

● Conduct live product demonstrations and walkthroughs

● Train clients on platform usage including dashboard, analytics, and reports

● Share support documentation and product guide reference sheets

● Ensure 100% training completion rate per session

● Achieve CSAT/NPS Score Process Adherence & CRM Documentation

● Maintain complete and accurate CRM records

● Update session outcomes in Zoho CRM same day

● Capture all session details including trainer, setup notes, feedback

● Track and manage re-onboarding cases accurately

● Ensure 100% feedback capture via Call Rating System Collaboration & Communication

● Coordinate with Account Managers for pre-session confirmation

● Collaborate with Support Team for timely post-onboarding handoff

● Handle escalations within 1 business day SLA

● Attend weekly and monthly review meetings Quality & Continuous Improvement

● Maintain error rate

● Incorporate client and CS feedback for process improvements Automation & System Efficiency

● Ensure correct calendar-booking automation

● Validate CRM & Google Calendar sync

● Report automation errors within 12 hours

● Maintain slot utilization rate

Qualifications

● 2–3 years of experience in Customer Success, client onboarding, or technical training within SaaS or enterprise communication platforms.

● Strong proficiency in Zoho CRM, Google Calendar, and hands-on experience with CRM workflows, automation, and integrations.

● Practical understanding of API integrations, webhooks, onboarding automation tools, and troubleshooting technical issues during live sessions.

● Experience working with WhatsApp Business API and Google My Business (GMB), with the ability to configure and optimize related setups.

● Excellent verbal and written communication skills, with strong presentation and training capabilities.

● Ability to manage multiple client sessions daily, prioritize tasks effectively, and maintain high attention to detail.

● Customer-centric mindset with empathy, problem-solving strengths, and the ability to collaborate with cross-functional internal teams.

● Preferred: Experience in telecommunications or enterprise software, familiarity with call routing/IVR systems, and prior exposure to the MyOperator platform.

● A track record of driving positive client outcomes, including high CSAT/NPS scores. Additional Information

● Competitive compensation with performance-based incentives and annual merit reviews.

● Health insurance coverage along with wellness and mental health support.

● Professional development through training programs, certifications, and clear growth paths.

● Modern workplace with supportive culture and access to the latest tools and technology.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Job Types: Full-time, Permanent

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

MyOperator (powering 40k+ brands like Lenskart & Caratlane) is looking for a data-driven marketer to own our paid growth engine. You will independently manage a ₹15 Lakh+ monthly budget across Google, Meta, LinkedIn, and WhatsApp to drive qualified B2B leads.

Key Responsibilities

• Scale Campaigns: End-to-end execution of ads on Google, Meta, and LinkedIn.
• WhatsApp Marketing: Drive engagement using WhatsApp Business API & automation tools.
• Optimize ROI: Rigorously test creatives and landing pages to lower CAC and increase LTV.
• Analytics: precise tracking and reporting using Zoho CRM, GA4, and Excel.

Who We’re Looking For

• B2B SaaS DNA: 4–6 years of pure performance marketing experience in SaaS.
• Tool Proficiency: Must be hands-on with Zoho CRM and WhatsApp Automation.
• Data Mindset: You live in Excel sheets and know your way around full-funnel metrics.

Why Join?

• 100% Remote: Work from anywhere, focusing on output, not hours.
• High Ownership: You control the budget and the strategy.
• Growth: Work with a market leader serving India’s top startups.

About Us:

MyOperator and Heyo are India’s leading conversational platforms, empowering 40,000+ businesses with Call and WhatsApp-based engagement. We’re a product-led SaaS company scaling rapidly, and we’re looking for a skilled Software Developer to help build the next generation of scalable backend systems.

Role Overview:

We’re seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products.

Key Responsibilities:

• Develop robust backend services using Python, Django, and FastAPI
• Design and maintain a scalable microservices architecture
• Integrate LangChain/LLMs into AI-powered features
• Write clean, tested, and maintainable code with pytest
• Manage and optimize databases (MySQL/Postgres)
• Deploy and monitor services on AWS
• Collaborate across teams to define APIs, data flows, and system architecture

Must-Have Skills:

• Python and Django
• MySQL or Postgres
• Microservices architecture
• AWS (EC2, RDS, Lambda, etc.)
• Unit testing using pytest
• LangChain or Large Language Models (LLM)
• Strong grasp of Data Structures & Algorithms
• AI coding assistant tools (e.g., Chat GPT & Gemini)

Good to Have:

• MongoDB or ElasticSearch
• Go or PHP
• FastAPI
• React, Bootstrap (basic frontend support)
• ETL pipelines, Jenkins, Terraform

Why Join Us?

• 100% Remote role with a collaborative team
• Work on AI-first, high-scale SaaS products
• Drive real impact in a fast-growing tech company
• Ownership and growth from day one

Job Title: Business Development Manager

Location: Sector 2, Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Responsibilities:

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements:

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Benefits:

• Paid Time Off
• Device & WiFi Reimbursements
• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

MyOperator is an equal opportunity employer, and we welcome candidates from diverse backgrounds to apply.

About MyOperator:

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a dynamic and revenue-driven Head of Partnerships to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 6 -10 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.