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MyOperator - VoiceTree Technologies
MyOperator - VoiceTree Technologies cover picture
MyOperator - VoiceTree Technologies logo

MyOperator - VoiceTree Technologies

https://myoperator.com
Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:


- Cloud Call Center/ Contact Center Software

- WhatsApp API

- IVR and Toll-free Number

- Multi-store telephony

- Enterprise Mobility


MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.


MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.


In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)


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MyOperator - VoiceTree Technologies's video section
MyOperator - VoiceTree Technologies's video section

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Ranjith Selvaraj
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Vijay Muthu
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Devdutta Sahu

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Jobs at MyOperator - VoiceTree Technologies

MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 3 yrs
₹4L - ₹4.5L / yr
Customer Success
Key account management

About Company:

MyOperator is a leading cloud communication platform dedicated to helping businesses enhance their customer communication and streamline operations. We empower thousands of companies to connect with their customers seamlessly through our innovative solutions.


We are hiring for a passionate, independent and ambitious Customer Success professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The Professional should be a good listener and be able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand. The candidate should be able to convince the client mostly through calls, mails, SMS and chats. She/He should be able to understand the Market scenarios and should give the analytical feedback to his/ her reporting manager.


Key Responsibility Area:

  • Responsible for deriving major factors for expansion of revenue from the existing clients
  • Targeting a specific pool of low and medium usage from the existing set of clients and ensure to maximise their product usage and call volume
  • Conducting regular QBR with the clients being targeted for the expansion or product usage and call volume
  • Maintaining the retention rate of the existing clients as per the company benchmark
  • Sharing weekly and monthly reports with the reporting manager
  • Getting case studies and testimonials from the targeted pool of clients
  • Coordinating with the other departments meet the allotted benchmarks
  • Working on the product metrics to get better understanding of the clients to be contacted
  • Provide advanced training to the clients for the advanced and targeted features
  • Meeting/E-meeting clients depending on the client requirements for product training or any additional requirements
  • Sharing weekly and monthly reports with the reporting manager


Requirements:

  • Proven experience as a Account Executive or relevant role
  • Proficiency in English
  • Excellent knowledge of MS Office
  • Hands-on Experience with CRM software is a plus
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for revenue generation
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations


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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Remote only
3 - 5 yrs
₹5L - ₹8L / yr
Search Engine Optimization (SEO)
SEO management
Content Writing
Content Marketing
Content Strategy
+12 more

About MyOperator

MyOperator is India’s only Business AI Operator, an integrated platform that brings together

WhatsApp, voice calls, and AI-powered chat and voice bots to help businesses automate,

manage, and personalize customer interactions at scale.

We’re building the future of business communication: unified, intelligent, and deeply integrated.

If conversations are the new currency of business, we’re here to make every one count.


About the Role

We’re looking for a sharp, strategic, and SEO-savvy Senior Content Writer who can write with

clarity, depth, and purpose. You’ll be responsible for crafting high-impact content across web

pages, blogs, product explainers, LinkedIn posts, customer stories, and more, helping establish

MyOperator as a category leader in AI-led business communication.

If you have a flair for storytelling, a research-first mindset, a strong grasp of B2B SaaS/tech, and

an understanding of how content drives both brand and performance, this role is for you.


What You’ll Do

  • Research deeply on AI, SEO, and business communication to craft content that adds
  • real value, not just ranks.
  • Own end-to-end content creation across formats, including long-form blogs, product
  • pages, whitepapers, emailers, case studies, and social media content.
  • Collaborate with product, sales, and support teams to create technically accurate,
  • user-friendly, and search-optimized content.
  • Lead and contribute to SEO content strategy, keyword research, clustering, and on-page
  • SEO execution.
  • Translate technical product features into crisp, benefits-led copy that customers can
  • relate to.
  • Ensure editorial excellence: clarity, consistency, grammar, structure, and tone of voice.
  • Track content performance, analyze gaps, and continuously improve strategy.
  • Stay updated on AI/LLM SEO trends and tools (vector search, content embeddings,
  • ChatGPT workflows, etc.), and experiment when possible.
  • Help build internal content systems: tone guides, editorial frameworks, and scalable
  • content ops.


What We’re Looking For

  • 3–5 years of experience in B2B or SaaS content writing.
  • A strong portfolio of SEO-optimized, long-form content.
  • Solid understanding of content-led growth in a product-first or tech-first environment.
  • Experience with SEO tools like Ahrefs, SEMrush, Surfer SEO, or Clearscope.
  • Comfortable working in a fast-paced, high-ownership setup.
  • Excellent command of English: written and verbal.
  • Bonus: Familiarity with AI-driven SEO, technical SEO, or LLM-first content strategies.
  • Bonus: Hands-on with tools like Notion, Webflow, WordPress, Jasper, or ChatGPT for
  • content workflows.


Why Join Us

  • Learn how to leverage AI and LLMs to create AEO-first content at scale.
  • Help shape a category-defining brand in the business AI space.
  • Work with a high-performing, future-forward content and marketing team.
  • Flexible, remote-friendly environment with space to experiment.
  • Your words will influence how thousands of businesses engage with MyOperator.


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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹4L - ₹5L / yr
Operations
Vendor Management
Procurement management
Data center

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!


Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.


Key Responsibilities:

  • Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
  • Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
  • Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
  • Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
  • Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
  • Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
  • Support management in operational planning, vendor audits, and cost optimization initiatives.
  • Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
  • Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.


Preferred Skills:

  • Strong vendor management and negotiation skills.
  • Ability to design and optimize operational workflows.
  • Analytical mindset with a focus on process improvement.
  • Technical knowledge of telecom and data center infrastructure.
  • Proficiency in ticketing and reporting tools.


Skills:

  • Strong oral and written communication.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
  • Analytical mindset with ability to handle operational data.
  • Vendor management and resource planning skills.
  • Excellent networking, interpersonal, and resource management skills.


Experience: 3-5 year in backend operations.


Location Requirement: Candidates must be from Delhi/NCR only.


Work Environment:

  • Work-from-office only, based in Noida, Sector 2.
  • Willing to work flexible hours and roster-based timings (including Sundays).
  • 6-day workweek.
  • Availability to travel to data centers in different cities of India as needed.


Benefits

  • Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
  • Work Benefits: Laptop and mobile reimbursements.


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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 4 yrs
₹4L - ₹6L / yr
Operations
Automation

About the Role

We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office. This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment.


What You’ll Do

  • Strategic Initiatives: Work directly with the founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking.
  • Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation.
  • Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions.
  • Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation.
  • Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust.
  • Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization.


Who You Are

  • A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills.
  • Excellent at documentation, project management, and comfortable working with digital tools and technology.
  • Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up.
  • An independent and proactive individual with a strong sense of ownership and a desire to get things done.
  • Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus.


What You’ll Get

  • Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship.
  • High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles.
  • Ownership: Take ownership of meaningful, high-impact projects from day one.
  • Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture.
  • Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology.



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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
0 - 3 yrs
₹5L - ₹6L / yr
Knowledge management
Artificial Intelligence (AI)
Generative AI
Large Language Models (LLM)
Chatbot
+9 more

Position: AI Knowledge Manager

Department: Founder's Office

Reports to: Founder

Employment Type: Full-time


Position Overview:

MyOperator seeks a strategic AI Knowledge Manager to join our Founder's Office team. This role is responsible for managing and organising information that powers our AI systems, chatbots, and internal collaboration platforms. You will serve as the central architect of our organisational knowledge ecosystem, ensuring information is effectively structured and accessible for both customer-facing AI interactions and internal operations.

The position requires critical thinking, analytical abilities, and collaborative skills to identify, capture, and organise knowledge from across departments into a unified, AI-ready knowledge management system. This knowledge will become the central repository for documentation and process understanding, directly impacting how our AI systems learn, adapt, and serve customers.


Key Responsibilities:

  • Knowledge Architecture & AI Integration - Develop AI-aligned knowledge management strategies, taxonomies, and information hierarchies. Optimise knowledge assets for AI processing (NLP, semantic tagging). Implement knowledge APIs.
  • Cross-Departmental Knowledge Capture - Liaison between departments to identify, extract, and document critical organisational knowledge (explicit and tacit). Conduct interviews with SMEs. Develop standardised documentation.
  • AI Performance Optimisation - Improve chatbot/AI performance via knowledge enhancement. Analyse conversation logs for knowledge gaps. Establish AI performance metrics and testing protocols (A/B testing, correlation). Implement feedback loops.
  • Knowledge Quality & Platform Management - Maintain rigorous knowledge quality standards (review, approval, audit). Select and manage knowledge management platforms. Oversee technical configuration (search optimisation, access controls, integrations). Ensure infrastructure performance.
  • Continuous Improvement & Gap Analysis - Evaluate chatbot performance and identify AI knowledge gaps. Develop strategies to address deficiencies. Create KPIs for knowledge adoption, utilisation, and AI performance correlation. Drive a culture of knowledge sharing.
  • Essential Skills - Critical Thinking & Analysis: Exceptional analytical capabilities with the ability to break down complex processes into structured, documentable components. Strong problem-solving skills for diagnosing AI performance issues and developing targeted interventions.
  • Communication & Collaboration: Outstanding interpersonal skills for conducting productive interviews with subject matter experts across all organisational levels. Excellent written communication for creating clear documentation serving both human and AI users.
  • Project Management: Strong organisational skills for coordinating complex knowledge management initiatives across multiple departments. Ability to manage concurrent projects while maintaining quality standards.
  • Change Management: Skills to drive adoption of new knowledge management processes and technologies. Ability to influence without direct authority and build consensus around knowledge initiatives.


Success Metrics:

  • AI Performance: Measurable improvements in chatbot first-contact resolution rates, reduced escalation rates, and enhanced customer satisfaction scores.
  • Knowledge Coverage: Achievement of target knowledge base completeness across business domains and reduction in identified knowledge gaps.
  • Organisational Adoption: Increased participation rates from departments, sustainable knowledge contribution workflows, and improved utilisation of knowledge management tools.
  • Operational Efficiency: Reduced time spent searching for information, decreased training time for new employees, and demonstrated ROI on knowledge management investments.


What We Offer:

  • Direct exposure to strategic decision-making as part of the Founder's Office team.
  • Opportunity to shape the technological direction of a growing company.
  • Access to cutting-edge AI and knowledge management technologies
  • Professional development resources, including conferences, certifications, and training.
  • Competitive compensation package with performance bonuses and equity participation.
  • Comprehensive benefits and flexible working arrangements.
Read more
MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 5 yrs
₹5L - ₹6L / yr
SaaS
API
Kibana
JIRA
Problem solving
+3 more

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.


About the Role:

We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!


Key Responsibilities:

Technical Support & Problem-Solving:

  • Use technical expertise to identify and resolve complex customer issues.
  • Take ownership of escalated customer cases and drive them to resolution.
  • Troubleshoot API-related issues and ensure seamless integration.
  • Collaborate with product and development teams to resolve technical challenges.

Customer Communication & Service:

  • Explain technical concepts to non-technical users in a clear and effective manner.
  • Understand customer needs and provide solutions with a customer-first approach.
  • Document resolutions, troubleshooting steps, and best practices for internal and customer use.

Process & Compliance Management:

  • Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
  • Conduct KYC audits to maintain accuracy and security.
  • Manage Truecaller activation, renewal, and billing audits to ensure proper service
  • delivery.
  • Oversee SMS panel activation and renewal while troubleshooting potential issues.
  • Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.

API Calls & Research & Development (R&D):

  • Monitor, manage, and troubleshoot API calls to maintain system efficiency.
  • Work with the development team to enhance API performance and integration.
  • Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.


Skills & Qualifications:

  • Minimum 4 years of experience in a technical support role in a product-based
  • company.
  • Strong problem-solving skills to identify the root cause of issues.
  • Experience with API handling, troubleshooting, and integration.
  • Proficiency in JIRA, Kibana, and other monitoring tools.
  • Excellent communication skills to explain technical concepts to non-technical users.
  • Ability to handle compliance-based KYC processes and conduct audits.
  • Strong collaboration skills to work with cross-functional teams.
  • Experience in SaaS-based product support is a plus.


Why Join Us?

  • Be part of a fast-growing SaaS company with an innovative work culture.
  • Work on challenging technical issues and collaborate with a talented team.
  • Gain hands-on experience with API management, compliance, and advanced troubleshooting.
  • Opportunity for career growth and skill enhancement in technical support.


If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 7 yrs
₹6L - ₹7L / yr
Channel Sales
Partnership and Alliances
Sales management

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.


MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!


We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.


Responsibilities

  • Lead the full channel sales cycle, from partner identification to driving recurring revenue.
  • Recruit, onboard, and activate new channel partners across diverse regions and industries.
  • Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
  • Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
  • Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
  • Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
  • Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
  • Own and achieve revenue targets for specific partner regions or verticals.


Requirements

  • Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
  • Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
  • Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
  • Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
  • Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
  • Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
  • Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
  • Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
  • Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
  • Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).


Benefits

  • Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
  • Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
  • Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
  • Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
  • Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
  • Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
  • Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.


Read more
MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹5L - ₹8L / yr
Team leadership
Leadership development
Team Management
Team building
Sales training
+9 more

Role Overview: We are seeking a high-performing Sales Team Lead to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.


Key Responsibilities:

Team Leadership & Management:

  • Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
  • Conduct daily huddles, pipeline reviews, and performance check-ins.
  • Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

  • Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
  • Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

  • Work closely with the Sales Enablement team for onboarding and upskilling.
  • Conduct mock calls, feedback sessions, and sales coaching regularly.


Qualifications:

  • 3–6 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
  • Minimum 1 year of experience in a team handling or mentorship role.
  • Proven track record of achieving and exceeding individual and team sales targets.
  • Strong understanding of consultative selling and solution-based pitching.
  • Hands-on experience with CRM tools like Zoho or similar platforms.
  • Excellent communication, leadership, and interpersonal skills.
  • High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.


Additional Information:

  • Competitive salary with team and individual performance-based incentives.
  • Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
  • Structured growth and leadership development path.
  • Collaborative work culture and access to experienced mentors.


Read more
MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
0 - 3 yrs
₹6L - ₹8L / yr
Analytical Skills
Business Analysis
Project Management
Project coordination
Project implementation
+7 more

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.


Key Responsibilities:

  • Identify inefficiencies in current processes and implement solutions to streamline operations.
  • Work on automating repetitive tasks and improving workflows.
  • Analyze reports and data to provide insights for better decision-making.
  • Research and learn new tools, technologies, and best practices to enhance productivity.
  • Collaborate with cross-functional teams to execute strategic projects.
  • Act as a problem-solver for ad-hoc challenges within the company.
  • Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.


Who You Are:

  • Background: A degree in Engineering, Computer Science, or a technical discipline.
  • Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.


Skills:

  • Strong analytical and data interpretation skills.
  • Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
  • Excellent communication and project management skills.

Mindset:

  • Entrepreneurial and self-driven.
  • Comfortable working in an ambiguous and fast-paced environment.
  • Passionate about solving problems and improving processes.


Why Join Us?

  • Direct exposure to leadership and cross-functional teams.
  • Opportunity to learn and grow in a high-impact role.
  • Dynamic work environment with challenging and rewarding tasks.


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MyOperator - VoiceTree Technologies
at MyOperator - VoiceTree Technologies
1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Remote only
3 - 6 yrs
₹8L - ₹10L / yr
Visual Designing
User Interface (UI) Design
User Experience (UX) Design
Graphic Designing
Systems design
+10 more

About MyOperator:

MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power.


At MyOperator, we champion growth, evolution, collaboration, and transparency. You’ll work alongside passionate, high-performance teams in a fully remote, open, and innovative environment where questions, suggestions, and discussions are welcomed. Whether your ideal workspace is your home, a cozy café, or a serene hilltop, we trust you to work from where you’re most productive.


“You can work from anywhere.”


Role Overview:

As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. You’ll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, you’ll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience.


In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our platforms.


🎯 Key Responsibilities:

  • Define and Execute Design Strategy: Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products.
  • User-Centric Problem Solving: Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability.
  • Cross-Functional Collaboration: Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects.
  • Establish and Maintain Design Systems: Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints.
  • Measure and Optimize Performance: Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience.
  • Uphold Brand Standards: Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines.
  • Advocate for UX Best Practices: Promote user-centered design principles and advocate for accessibility and usability standards.


📚 Requirements:

  • 5+ years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization.
  • Bachelor’s degree in Design, Fine Arts, Engineering, or a related field.
  • Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies.
  • Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks.
  • Deep understanding of human behavior, interaction design, and cognitive psychology.
  • Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc.
  • Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences.
  • Experience collaborating with cross-functional teams in Agile/Scrum environments.
  • Strong verbal and written communication skills with the ability to articulate design decisions effectively.
  • Solid project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.


🎁 Bonus Points:

  • Experience mentoring or managing a team of designers.
  • Understanding of business psychology and its application in product design.
  • Proficiency in prototyping, wireframing, and interaction design tools.
  • Exposure to brand design and marketing design principles.
  • Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory).
  • Passion for exploring emerging design technologies and trends.


🚀 What You’ll Get:

  • Autonomy & Flexibility: Work from anywhere, anytime.
  • Opportunities for Growth: A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact.
  • Collaborative Culture: Join a highly motivated, creative, and supportive team that thrives on openness and innovation.


Skill Development: Exposure to a wide variety of problem spaces and cutting-edge technologies.

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