MyOperator - VoiceTree Technologies

About MyOperator:

MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power.

At MyOperator, we champion growth, evolution, collaboration, and transparency. You’ll work alongside passionate, high-performance teams in a fully remote, open, and innovative environment where questions, suggestions, and discussions are welcomed. Whether your ideal workspace is your home, a cozy café, or a serene hilltop, we trust you to work from where you’re most productive.

✅ “You can work from anywhere.”

Role Overview:

As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. You’ll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, you’ll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience.

In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our platforms.

🎯 Key Responsibilities:

• Define and Execute Design Strategy: Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products.
• User-Centric Problem Solving: Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability.
• Cross-Functional Collaboration: Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects.
• Establish and Maintain Design Systems: Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints.
• Measure and Optimize Performance: Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience.
• Uphold Brand Standards: Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines.
• Advocate for UX Best Practices: Promote user-centered design principles and advocate for accessibility and usability standards.

📚 Requirements:

• 5+  years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization.
• Bachelor’s degree in Design, Fine Arts, Engineering, or a related field.
• Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies.
• Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks.
• Deep understanding of human behavior, interaction design, and cognitive psychology.
• Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc.
• Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences.
• Experience collaborating with cross-functional teams in Agile/Scrum environments.
• Strong verbal and written communication skills with the ability to articulate design decisions effectively.
• Solid project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.

🎁 Bonus Points:

• Experience mentoring or managing a team of designers.
• Understanding of business psychology and its application in product design.
• Proficiency in prototyping, wireframing, and interaction design tools.
• Exposure to brand design and marketing design principles.
• Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory).
• Passion for exploring emerging design technologies and trends.

🚀 What You’ll Get:

• Autonomy & Flexibility: Work from anywhere, anytime.
• Opportunities for Growth: A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact.
• Collaborative Culture: Join a highly motivated, creative, and supportive team that thrives on openness and innovation.

Skill Development: Exposure to a wide variety of problem spaces and cutting-edge technologies.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Location: Noida, Sector 2 

Experience: 1-3 years in Customer Success or Account Management 

Employment Type: Full-time, Work From Office

Key Responsibilities:

• Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions.
• Customer Onboarding: Onboard and train new clients on product features.
• Cross-Selling & Upselling: Identify opportunities to expand accounts and drive additional revenue.
• Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement.
• Retention & Renewals: Proactively manage customer retention, renewals, and satisfaction.
• Issue Resolution: Work with internal teams to resolve client issues quickly.
• Performance Tracking: Monitor customer satisfaction and key success metrics.

Requirements:

• Experience: 1-3 years in customer success, account management, or similar roles.
• Skills: Strong communication, problem-solving, and relationship-building skills.
• Proficiency in CRM tools (Salesforce, HubSpot, etc.).
• Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth.

Benefits:

• Device Reimbursement
• Dynamic Office Culture at Noida, Sector 2
• Career Growth Opportunities

Job Title: Operations Intern (Noida – Sector 2)

Location: On-site | 6 Days a Week | Internship Duration: 6 Months

About MyOperator

MyOperator is a leading cloud communication platform in India, enabling businesses to manage customer interactions with advanced cloud telephony. Our solutions help organizations enhance their sales and support workflows while eliminating the limitations of traditional communication systems.

Role Overview

We are looking for a resourceful and motivated Operations Intern to join our core team. This role is ideal for someone who wants to gain practical exposure in backend operations, telecom support, and cross-functional coordination within a fast-paced SaaS environment. You will be instrumental in supporting our ongoing projects, managing vendor relationships, and maintaining operational workflows.

Key Responsibilities

• Coordinate telecom-related resources and support vendor communication and follow-ups.
• Monitor infrastructure and operational systems; assist in compiling technical performance data.
• Maintain and update records related to vendors, onboarding processes, and compliance checklists.
• Provide support in resolving routine technical queries and maintain accurate documentation.
• Track and analyze support tickets to identify common issues and trends.
• Assist in creating and updating SOPs to improve internal workflows.
• Collaborate with team leads to maintain dashboards and monitor operational KPIs.
• Help prepare periodic reports and insights for operational planning and leadership reviews.

Preferred Skills

• Keen interest in telecom systems, backend operations, or cloud-based technologies.
• Strong organizational abilities and a meticulous approach to task execution.
• Familiarity with Excel, PowerPoint, and productivity/reporting tools.
• Hands-on experience with Google Workspace, ticketing platforms, or dashboards is a plus.
• Fast learner with a proactive mindset and ability to multitask effectively.

Eligibility & Requirements

• Education: Graduate candidates preferred.
• Strong interpersonal and communication skills.
• Must be available for on-site work from our Noida Sector-2 office.
• Flexible to work on a 6-day schedule and occasional weekend shifts, if necessary.

What You’ll Gain

• Internship Certificate upon successful completion.
• Exposure to telecom operations, SaaS workflows, and vendor management.
• A chance to contribute to real-time projects with mentorship and learning.
• Reimbursements for laptop and mobile expenses during the internship.
• Pathway to potential full-time opportunities based on performance.

Job Description:

We are looking for a sharp and experienced Data Analyst to join our team in Noida. This role is ideal for someone with 2+ years of hands-on experience, who thrives in high-data-volume environments and brings deep expertise in SQL and data visualization tools like AWS QuickSight. We’re ready to offer a competitive compensation package for candidates who demonstrate strong analytical thinking, problem-solving abilities, and a track record of working with mature data systems.

Key Responsibilities:

• Analyze large and complex datasets to uncover business insights and drive data-informed decision-making.
• Build and maintain interactive dashboards and reports in AWS QuickSight that clearly communicate trends, performance metrics, and KPIs.
• Write efficient and scalable SQL queries for data extraction, transformation, and manipulation.
• Collaborate cross-functionally with business and tech stakeholders to understand data needs and deliver actionable solutions.
• Maintain data accuracy and integrity across reporting tools and pipelines.
• Spot data patterns, trends, and anomalies to support strategic initiatives.
• Continuously optimize reporting processes and explore automation opportunities using modern tools.

Requirements:

• 2+ years of experience as a Data Analyst or in a similar role.
• Proven expertise in SQL, with experience writing complex queries for large-scale datasets.
• Hands-on experience in AWS QuickSight or similar BI tools.
• Exposure to high-volume data environments and experience with data from structured and unstructured sources.
• Strong analytical and problem-solving skills with a detail-oriented mindset.
• Ability to communicate insights clearly to technical and non-technical stakeholders.
• Experience working in a data-mature or structured analytics setup is preferred.

Preferred Skills:

• Experience with Python for data analysis and automation is a plus.
• Familiarity with cloud platforms like AWS, and basic knowledge of data lakes, S3, or Redshift.
• Awareness of AI/LLM tools to boost productivity and improve reporting processes is an added advantage.

Why Join Us?

• Work in a fast-paced, data-driven company where your insights make real business impact.
• High ownership, collaborative culture, and strong growth opportunities.
• Competitive salary for top talent with relevant experience.

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service, 

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Role Overview

The Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 2-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep understanding of the SAAS landscape and the ability to navigate complex customer environments.

Key Objectives-

• Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
• Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
• Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities-

• Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.
• Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
• Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
• Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
• Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
• Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
• Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
• Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities.
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Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• 2 to 6 years of relevant experience in enterprise account management within the SAAS or allied industries.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

About MyOperator

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Perks & Benefits:

• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

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About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Executive

Location: Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

About the Role:

We are seeking a dynamic and revenue-driven Head of Partnerships to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Key Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Who You Are:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Why Join Us?

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

Position: Product Manager

Experience: 2+ years

Location: Remote

Employment Type: Full-Time

About Us:

MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.

Responsibilities:

• Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
• Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
• UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
• Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
• Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
• Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
• Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.

Qualifications:

• Experience: Minimum of 2 years of experience in product management.
• Communication Skills: Excellent verbal and written communication skills.
• Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
• Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
• Experience in the Whatsapp business ecosystem is advantageous.
• Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
• Experience with Jira or similar project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
• Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.

Benefits:

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.
• Remote working

About Us

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service, 

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Overview

Are you a driven individual passionate about people, growth, and impact? We’re looking for a Talent Acquisition Intern to join our fast-paced, startup-driven team. If you're smart, self-motivated, eager to learn, and thrive in an environment where every day is different, this role is for you.

What You’ll Do

• Assist in end-to-end recruitment processes: sourcing, screening, scheduling interviews, and candidate engagement
• Support employer branding initiatives across platforms (LinkedIn, job boards, etc.)
• Maintain and update candidate databases and track hiring metrics
• Communicate effectively with candidates and internal teams
• Learn and implement strategies to attract top talent in a competitive startup ecosystem

What We’re Looking For

• Smart and enthusiastic individual with a passion for talent and people
• Excellent communication and interpersonal skills
• Hunger for growth and willingness to take ownership
• Ability to multitask and prioritize in a fast-paced, evolving environment
• Prior exposure to recruitment (through coursework, projects, or internships) is a plus

What You’ll Gain

• Real-world experience in startup hiring and HR practices
• Hands-on mentorship and learning in a high-impact role
• Potential for a full-time offer based on performance

To Know More:

You may also check our company profile at http://myoperator.com/. Let me know if you have any questions.

You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial