MyOperator - VoiceTree Technologies

About MyOperator

MyOperator is a leading cloud-based communication platform in India. We empower businesses of all sizes with a comprehensive suite of call management solutions, including IVR systems, toll-free numbers, and business-critical integrations. Our mission is to help companies transform their customer interactions and unlock new revenue streams.

We are seeking a dynamic and results-driven Business Development Manager to join our high-performing team. The BDM will be a key contributor to our revenue growth, responsible for the full sales cycle from strategic prospecting to deal closure. The ideal candidate is a strategic thinker with a proven track record of exceeding revenue targets in a B2B SaaS environment.

Key Responsibilities

• Revenue Generation: Drive new business acquisition and secure a consistent pipeline of high-value deals to meet and exceed monthly, quarterly, and annual revenue targets.
• End-to-End Sales Cycle Management: Own the entire sales process, from initial contact and discovery to negotiation and successful deal closure.
• Strategic Prospecting: Identify and target potential enterprise and SMB clients who align with MyOperator's ideal customer profile, using a combination of outbound outreach, networking, and industry research.
• Consultative Selling: Understand client business needs and pain points, and effectively articulate how MyOperator's solutions can deliver a significant return on investment (ROI).
• Product Expertise: Become a subject matter expert on the MyOperator platform, conducting compelling and tailored product demonstrations for key decision-makers and C-level executives.
• Pipeline and Performance Reporting: Maintain a disciplined and organized sales pipeline using CRM tools, providing accurate forecasts and regular reports on sales performance.
• Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty, identify upselling opportunities, and generate positive referrals.
• Market Analysis: Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategy and identify new opportunities for market penetration and revenue growth.

Required Skills & Qualifications

• Experience: Proven experience of 2+ years in a B2B sales or business development role, with a strong emphasis on direct revenue responsibility.
• SaaS Sales: Demonstrated success in selling B2B SaaS or cloud-based technology solutions, preferably in the communication or telephony space.
• Revenue-Oriented Mindset: A strong and quantifiable track record of meeting or exceeding sales quotas and revenue goals.
• Communication & Negotiation: Exceptional verbal and written communication skills, with a natural ability to negotiate and close complex deals.
• Strategic Thinking: The ability to understand the bigger picture and develop sales strategies that align with business objectives.
• Self-Motivated: A highly driven and ambitious individual with a disciplined approach to sales and a relentless focus on targets.
• Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join MyOperator?

• Impactful Role: Directly contribute to the company's financial success and be a key player in its growth story.
• Attractive Compensation: We offer a competitive salary with a highly lucrative, performance-based incentive structure and sales commissions.
• Career Growth: Be a part of a fast-growing tech company with clear pathways for career advancement into senior sales roles.
• Supportive Environment: Work with a collaborative team that is dedicated to helping you succeed.
• Work-Life Balance: We believe in a productive work week with a healthy work-life balance.

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

About MyOperator

MyOperator is India’s only Business AI Operator, an integrated platform that brings together

WhatsApp, voice calls, and AI-powered chat and voice bots to help businesses automate,

manage, and personalize customer interactions at scale.

We’re building the future of business communication: unified, intelligent, and deeply integrated.

If conversations are the new currency of business, we’re here to make every one count.

About the Role

We’re looking for a sharp, strategic, and SEO-savvy Senior Content Writer who can write with

clarity, depth, and purpose. You’ll be responsible for crafting high-impact content across web

pages, blogs, product explainers, LinkedIn posts, customer stories, and more, helping establish

MyOperator as a category leader in AI-led business communication.

If you have a flair for storytelling, a research-first mindset, a strong grasp of B2B SaaS/tech, and

an understanding of how content drives both brand and performance, this role is for you.

What You’ll Do

• Research deeply on AI, SEO, and business communication to craft content that adds
• real value, not just ranks.
• Own end-to-end content creation across formats, including long-form blogs, product
• pages, whitepapers, emailers, case studies, and social media content.
• Collaborate with product, sales, and support teams to create technically accurate,
• user-friendly, and search-optimized content.
• Lead and contribute to SEO content strategy, keyword research, clustering, and on-page
• SEO execution.
• Translate technical product features into crisp, benefits-led copy that customers can
• relate to.
• Ensure editorial excellence: clarity, consistency, grammar, structure, and tone of voice.
• Track content performance, analyze gaps, and continuously improve strategy.
• Stay updated on AI/LLM SEO trends and tools (vector search, content embeddings,
• ChatGPT workflows, etc.), and experiment when possible.
• Help build internal content systems: tone guides, editorial frameworks, and scalable
• content ops.

What We’re Looking For

• 3–5 years of experience in B2B or SaaS content writing.
• A strong portfolio of SEO-optimized, long-form content.
• Solid understanding of content-led growth in a product-first or tech-first environment.
• Experience with SEO tools like Ahrefs, SEMrush, Surfer SEO, or Clearscope.
• Comfortable working in a fast-paced, high-ownership setup.
• Excellent command of English: written and verbal.
• Bonus: Familiarity with AI-driven SEO, technical SEO, or LLM-first content strategies.
• Bonus: Hands-on with tools like Notion, Webflow, WordPress, Jasper, or ChatGPT for
• content workflows.

Why Join Us

• Learn how to leverage AI and LLMs to create AEO-first content at scale.
• Help shape a category-defining brand in the business AI space.
• Work with a high-performing, future-forward content and marketing team.
• Flexible, remote-friendly environment with space to experiment.
• Your words will influence how thousands of businesses engage with MyOperator.

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.

Key Responsibilities:

• Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
• Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
• Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
• Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
• Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
• Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
• Support management in operational planning, vendor audits, and cost optimization initiatives.
• Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
• Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.

Preferred Skills:

• Strong vendor management and negotiation skills.
• Ability to design and optimize operational workflows.
• Analytical mindset with a focus on process improvement.
• Technical knowledge of telecom and data center infrastructure.
• Proficiency in ticketing and reporting tools.

Skills:

• Strong oral and written communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
• Analytical mindset with ability to handle operational data.
• Vendor management and resource planning skills.
• Excellent networking, interpersonal, and resource management skills.

Experience: 3-5 year in backend operations.

Location Requirement: Candidates must be from Delhi/NCR only.

Work Environment:

• Work-from-office only, based in Noida, Sector 2.
• Willing to work flexible hours and roster-based timings (including Sundays).
• 6-day workweek.
• Availability to travel to data centers in different cities of India as needed.

Benefits

• Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
• Work Benefits: Laptop and mobile reimbursements.

About the Role

We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office. This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment.

What You’ll Do

• Strategic Initiatives: Work directly with the founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking.
• Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation.
• Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions.
• Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation.
• Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust.
• Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization.

Who You Are

• A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills.
• Excellent at documentation, project management, and comfortable working with digital tools and technology.
• Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up.
• An independent and proactive individual with a strong sense of ownership and a desire to get things done.
• Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus.

What You’ll Get

• Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship.
• High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles.
• Ownership: Take ownership of meaningful, high-impact projects from day one.
• Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture.
• Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology.

Position: AI Knowledge Manager

Department: Founder's Office

Reports to: Founder

Employment Type: Full-time

Position Overview:

MyOperator seeks a strategic AI Knowledge Manager to join our Founder's Office team. This role is responsible for managing and organising information that powers our AI systems, chatbots, and internal collaboration platforms. You will serve as the central architect of our organisational knowledge ecosystem, ensuring information is effectively structured and accessible for both customer-facing AI interactions and internal operations.

The position requires critical thinking, analytical abilities, and collaborative skills to identify, capture, and organise knowledge from across departments into a unified, AI-ready knowledge management system. This knowledge will become the central repository for documentation and process understanding, directly impacting how our AI systems learn, adapt, and serve customers.

Key Responsibilities:

• Knowledge Architecture & AI Integration - Develop AI-aligned knowledge management strategies, taxonomies, and information hierarchies. Optimise knowledge assets for AI processing (NLP, semantic tagging). Implement knowledge APIs.
• Cross-Departmental Knowledge Capture - Liaison between departments to identify, extract, and document critical organisational knowledge (explicit and tacit). Conduct interviews with SMEs. Develop standardised documentation.
• AI Performance Optimisation - Improve chatbot/AI performance via knowledge enhancement. Analyse conversation logs for knowledge gaps. Establish AI performance metrics and testing protocols (A/B testing, correlation). Implement feedback loops.
• Knowledge Quality & Platform Management - Maintain rigorous knowledge quality standards (review, approval, audit). Select and manage knowledge management platforms. Oversee technical configuration (search optimisation, access controls, integrations). Ensure infrastructure performance.
• Continuous Improvement & Gap Analysis - Evaluate chatbot performance and identify AI knowledge gaps. Develop strategies to address deficiencies. Create KPIs for knowledge adoption, utilisation, and AI performance correlation. Drive a culture of knowledge sharing.
• Essential Skills - Critical Thinking & Analysis: Exceptional analytical capabilities with the ability to break down complex processes into structured, documentable components. Strong problem-solving skills for diagnosing AI performance issues and developing targeted interventions.
• Communication & Collaboration: Outstanding interpersonal skills for conducting productive interviews with subject matter experts across all organisational levels. Excellent written communication for creating clear documentation serving both human and AI users.
• Project Management: Strong organisational skills for coordinating complex knowledge management initiatives across multiple departments. Ability to manage concurrent projects while maintaining quality standards.
• Change Management: Skills to drive adoption of new knowledge management processes and technologies. Ability to influence without direct authority and build consensus around knowledge initiatives.

Success Metrics:

• AI Performance: Measurable improvements in chatbot first-contact resolution rates, reduced escalation rates, and enhanced customer satisfaction scores.
• Knowledge Coverage: Achievement of target knowledge base completeness across business domains and reduction in identified knowledge gaps.
• Organisational Adoption: Increased participation rates from departments, sustainable knowledge contribution workflows, and improved utilisation of knowledge management tools.
• Operational Efficiency: Reduced time spent searching for information, decreased training time for new employees, and demonstrated ROI on knowledge management investments.

What We Offer:

• Direct exposure to strategic decision-making as part of the Founder's Office team.
• Opportunity to shape the technological direction of a growing company.
• Access to cutting-edge AI and knowledge management technologies
• Professional development resources, including conferences, certifications, and training.
• Competitive compensation package with performance bonuses and equity participation.
• Comprehensive benefits and flexible working arrangements.

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Role Overview: We are seeking a high-performing Sales Team Lead to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

Team Leadership & Management:

• Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
• Conduct daily huddles, pipeline reviews, and performance check-ins.
• Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

• Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
• Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

• Work closely with the Sales Enablement team for onboarding and upskilling.
• Conduct mock calls, feedback sessions, and sales coaching regularly.

Qualifications:

• 3–6 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
• Minimum 1 year of experience in a team handling or mentorship role.
• Proven track record of achieving and exceeding individual and team sales targets.
• Strong understanding of consultative selling and solution-based pitching.
• Hands-on experience with CRM tools like Zoho or similar platforms.
• Excellent communication, leadership, and interpersonal skills.
• High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.

Additional Information:

• Competitive salary with team and individual performance-based incentives.
• Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
• Structured growth and leadership development path.
• Collaborative work culture and access to experienced mentors.

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

About Us

Heyo & MyOperator are India’s leading Conversational platforms, enabling 40,000+ businesses to engage customers over Call and WhatsApp—including leading brands like Lenskart, Astrotalk, and Caratlane. As a product-led SaaS company, we’re rapidly scaling and building mobile-first experiences that power real-time, impactful communication. We're looking for an experienced React Native Developer to help us craft high-performance mobile applications that scale with our growth.

Job Overview

We’re hiring a React Native Mobile App Developer with hands-on experience building cross-platform applications for Android and iOS. You’ll be responsible for developing responsive UI components, integrating APIs, and delivering high-quality, efficient, and maintainable mobile apps. You’ll work closely with cross-functional teams including designers, product managers, and QA to bring seamless experiences to life.

Key Responsibilities

• Design and implement clean, maintainable user interface components using React Native.
• Build and maintain mobile apps for both Android and iOS platforms.
• Convert wireframes and prototypes into high-quality mobile UI.
• Work with native modules and third-party libraries when required.
• Leverage native APIs for deep integration with mobile platforms.
• Optimize application performance and troubleshoot bottlenecks.
• Write unit tests to ensure reliable and bug-free code.
• Implement smooth animations and transitions for enhanced user experience.
• Integrate RESTful APIs and manage state using Redux or React Query.
• Collaborate with product, design, and QA teams to meet project timelines.

Qualifications & Skills

• Minimum 3 years of professional experience with React Native.
• Strong understanding of JavaScript, React fundamentals, and mobile UI design.
• Proficiency in Redux or similar state management libraries.
• Experience working with REST APIs and asynchronous data handling.
• Familiar with native build tools: XCode, Gradle, Android Studio.
• Solid grasp of the full mobile app development lifecycle—from prototyping to deployment.
• Knowledge of unit testing, TypeScript, PropTypes, and debugging tools.
• Exposure to React.js for web development is a plus.
• Experience with RDBMS (MySQL, PostgreSQL) is a plus.

Why Join Us?

• Build real-world products used by thousands daily.
• 100% remote role with high ownership and visibility.
• Be part of a fast-growing SaaS company with a strong engineering culture.
• Collaborate with smart, passionate teammates in a flexible, outcome-driven environment.