MyOperator - VoiceTree Technologies
https://myoperator.comAbout
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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Jobs at MyOperator - VoiceTree Technologies
About MyOperator:
MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.
Role Overview:
We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.
Job Title: Business Development Executive
Location: Noida, Sector 2
Job Type: Full-Time
Industry: SaaS | B2B Sales | Tech Sales
Key Responsibilities:
- Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
- Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
- Conduct discovery calls and set up product demos with decision-makers.
- Research industry trends and identify new sales opportunities in the SaaS and IT sector.
- Collaborate with the business development and marketing teams to optimize sales strategies.
- Meet and exceed weekly/monthly sales targets and KPIs.
Required Skills & Qualifications:
- Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
- Strong knowledge of B2B sales, SaaS industry, or IT sales.
- Good to have proficiency in email marketing and LinkedIn outreach.
- Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
- Excellent communication, negotiation, and relationship-building skills.
- Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.
Preferred Qualifications:
- Experience in SaaS sales or software sales.
- Familiarity with sales funnel management.
- Ability to analyze sales data and optimize outreach strategies.
Perks & Benefits:
- Competitive salary with high-performance incentives.
- Career growth opportunities in a fast-growing SaaS company.
- Training & mentorship from industry experts.
About MyOperator:
MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.
Role Overview:
We are looking for a dynamic Sales Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.
Job Title: Sales Executive
Location: Noida, Sector 2
Job Type: Full-Time
Industry: SaaS | B2B Sales | Tech Sales
Key Responsibilities:
- Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
- Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
- Conduct discovery calls and set up product demos with decision-makers.
- Research industry trends and identify new sales opportunities in the SaaS and IT sector.
- Collaborate with the business development and marketing teams to optimize sales strategies.
- Meet and exceed weekly/monthly sales targets and KPIs.
Required Skills & Qualifications:
- Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
- Strong knowledge of B2B sales, SaaS industry, or IT sales.
- Good to have proficiency in email marketing and LinkedIn outreach.
- Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
- Excellent communication, negotiation, and relationship-building skills.
- Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.
Preferred Qualifications:
- Experience in SaaS sales or software sales.
- Familiarity with sales funnel management.
- Ability to analyze sales data and optimize outreach strategies.
Perks & Benefits:
- Competitive salary with high-performance incentives.
- Career growth opportunities in a fast-growing SaaS company.
- Training & mentorship from industry experts.
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!
Key Responsibilities:
● Respond to customer service requests and tickets promptly.
● Diagnose and troubleshoot basic technical issues related to MyOperator products.
● Provide step-by-step guidance and training to users.
● Escalate complex technical issues to higher support levels.
● Maintain accurate documentation of customer interactions and resolutions.
● Handle KYC verification, activation tickets, SMS template approvals, and business
name approvals.
● Manage account panel-related tasks, including feature activation, billing date changes,
account transfers, and number-related requests.
● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,
and balance management.
● Work with JIRA and Qntrl for ticket resolution and task management.
Skills & Qualifications:
● 1-2 years of experience in a technical support role, preferably in a SaaS-based
company.
● Strong understanding of SaaS platforms and how they work.
● Problem-solving skills with the ability to diagnose and troubleshoot basic technical
issues.
● Excellent communication and customer service skills with a helpful and patient
approach.
● Ability to provide training and support to users related to MyOperator products.
● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.
● Ability to follow structured processes and complete assigned tasks efficiently.
Why Join Us?
● Opportunity to work in a fast-growing SaaS company.
● Collaborative and supportive work environment.
● Hands-on experience with customer interactions and technical troubleshooting.
● Scope for learning and career growth in the tech support domain.
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
Job Summary:
We are looking for a creative and driven Video Editor – Intern to join our content team. This role offers a unique opportunity to work on engaging video content and graphics for various platforms while learning from industry professionals. The ideal candidate will possess strong video editing skills and an eye for creativity, with the potential to secure a Pre-Placement Offer (PPO) based on performance.
Key Responsibilities:
- Collaborate with the content team to design and execute monthly social media calendars featuring videos, GIFs, infographics, and memes.
- Edit and compile raw footage into high-quality content, ensuring smooth transitions and logical sequencing.
- Add music, dialogues, subtitles, motion graphics, and special effects to videos.
- Create engaging content formats, including GIFs, video snippets, and dynamic visuals.
- Utilize AI tools like Freepik AI, Midjourney, and Runway to enhance imagery and videos.
- Stay updated with the latest editing tools, techniques, and industry trends to produce innovative content.
Required Skills and Tools:
- Proficiency in video editing and graphic design software, including:
- Adobe Premiere Pro
- After Effects
- Illustrator
- Photoshop
- Familiarity with AI tools for imagery and video (e.g., Freepik AI, Midjourney, Runway).
- Strong understanding of motion graphics, timing, and continuity.
- Offline sketching and drawing skills, with the ability to digitize content, are a plus.
Education and Qualifications:
- A degree from a recognized Graphics and Media Institution (Mandatory).
- A portfolio showcasing your video editing and graphic design work.
Why Join MyOperator?
- Gain hands-on experience in a creative and fast-paced work environment.
- Build an impressive portfolio by working on real-world projects.
- Work closely with a collaborative and innovative team.
- Opportunity for PPO based on performance during the internship.
About MyOperator:
MyOperator is India's leading cloud communications provider, offering innovative SaaS solutions like Cloud Call Center, IVR, Toll-Free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We empower over 10,000 businesses with seamless communication solutions that drive their success.
Job Description:
We are looking for a passionate QA Intern to join our dynamic team. As a QA Intern, you will work closely with the development and product teams to ensure the quality and reliability of our software solutions. This role is an excellent opportunity to learn and grow in the field of Quality Assurance.
Key Responsibilities:
- Perform manual testing of web and mobile applications, identifying bugs and inconsistencies.
- Write, execute, and maintain test cases and scripts.
- Assist in functional, regression, and exploratory testing.
- Collaborate with developers to reproduce and resolve issues.
- Report and document bugs clearly and concisely using tools like Jira.
- Ensure compliance with quality standards and best practices.
Required Skills:
- Basic understanding of software development life cycle (SDLC) and QA methodologies.
- Familiar with manual testing concepts and automation tools.
- Knowledge of web and mobile application testing.
- Good analytical and problem-solving skills.
- Effective communication skills for documenting issues and discussing solutions.
Preferred Skills:
- Exposure to automation testing tools like Selenium or Appium is a plus.
- Understanding of API testing tools like Postman and Swagger.
- Familiarity with agile practices and tools like Jira or Trello.
Educational Qualification:
- Pursuing or recently completed a degree in Computer Science, IT, or related fields.
Why Join Us?
- Gain hands-on experience in software quality assurance.
- Opportunity to work with a talented and collaborative team.
- Learn industry best practices and testing methodologies.
- Possibility of pre-placement offers for exceptional performers.
Position: Technical Business Analyst
Location: Remote
Employment Type: Full-Time
Experience: 4+ years total experience
About the Role:
We are seeking a highly skilled and motivated Business Analyst with experience in AI-based projects to join our team. The ideal candidate will possess a strong technical background, a good understanding of AI technologies, including Large Language Models (LLMs), and a proven ability to bridge business needs with technical solutions.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional and technical specifications for development teams.
- Work closely with cross-functional teams, including engineering, data science, and QA, to ensure the successful implementation of projects.
- Conduct in-depth market research and competitive analysis to identify opportunities.
- Analyze existing business processes, identify areas for improvement, and propose innovative solutions.
- Create detailed documentation, including process flows, user stories, and system specifications.
- Stay updated on advancements in AI and machine learning technologies and explore their applications in business contexts.
Qualifications:
Must-Have:
- Bachelor’s degree in Technology (BTech) or equivalent.
- 4+ years of total experience, including:
- At least 2 years of hands-on coding experience.
- Proven experience as a Business Analyst in AI-based projects.
- Strong understanding of AI technologies, including Large Language Models (LLMs) and their applications.
- Ability to effectively communicate and collaborate with technical and non-technical stakeholders.
Preferred:
- Experience with tools like JIRA, Confluence, and other project management frameworks.
- Familiarity with Agile methodologies and software development life cycles.
Key Attributes:
- Strong analytical and critical-thinking skills.
- Excellent communication and stakeholder management abilities.
- A proactive and innovative mindset, with a passion for leveraging AI to solve complex business problems.
- Adaptability and a results-oriented approach in a dynamic environment.
Job Title: Lead - Customer Support
Location: Noida Sector 2
Department: Customer Support
Job Summary:
Lead customer support efforts at MyOperator, focusing on CSAT, FCR, escalation handling, and team management to ensure exceptional customer service and happiness.
Key Responsibilities:
- Drive high CSAT and First Call Resolution (FCR).
- Efficiently handle escalations and implement resolution SOPs.
- Lead, train, and mentor the support team.
- Optimize processes and report key performance metrics.
- Enhance customer engagement and collaborate with internal teams.
Key Requirements:
Experience : 4 years in customer support, 1 years in leadership.
Industry Preference : SaaS, IT, or similar.
Skills : Strong communication, problem-solving, and CRM expertise.
Education : Bachelor's degree preferred.
Why Join MyOperator?
- Customer-centric, innovative environment.
- Growth opportunities and competitive benefits.
Job Title: Lead Generation Specialist - B2B
Location: Noida, Sector 2
Experience: 2-5 years
About MyOperator:
MyOperator is India’s leading cloud-based call management and business communication solution, trusted by over 12,000 businesses. Our mission is to empower businesses with efficient and scalable communication tools to enhance customer engagement.
Role Overview:
We are looking for a Lead Generation Specialist with 2-5 years of experience in B2B sales or lead generation, preferably from the automobile domain. In this role, you will be responsible for identifying potential customers, engaging with decision-makers, and driving qualified leads into the sales pipeline. This is an excellent opportunity for professionals passionate about sales and business growth in a fast-paced SaaS environment.
Key Responsibilities:
- Research, identify, and generate new business opportunities through outbound calls, emails, and LinkedIn outreach.
- Qualify leads based on company fit, interest level, and decision-making power.
- Conduct initial outreach to prospects, understand their pain points, and introduce MyOperator’s solutions.
- Schedule product demos and meetings for the sales team.
- Maintain and update CRM systems (e.g., HubSpot, Salesforce) with lead interactions and pipeline status.
- Collaborate with the marketing and sales teams to refine messaging and improve lead conversion rates.
- Meet and exceed monthly and quarterly lead generation targets.
Requirements:
- 2-5 years of experience in lead generation, business development, or sales development (preferably in SaaS/B2B sales).
- Preference for candidates with experience in the automobile industry.
- Strong communication, negotiation, and relationship-building skills.
- Proven ability to generate and qualify leads effectively.
- Experience using CRM tools like HubSpot, Salesforce, or similar.
- Self-motivated, goal-oriented, and resilient in handling rejections.
- Bachelor's degree in Business, Marketing, or a related field preferred.
Why Join Us?
- Competitive salary with performance-based incentives.
- Opportunity to work in a high-growth SaaS company.
- Collaborative, fast-paced, and learning-driven work culture.
- Exposure to the latest sales tools and techniques.
Ready to drive business growth? Apply now and be part of our success story!
About MyOperator
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Marketing Automation Specialist with Email and WhatsApp marketing expertise to drive customer engagement and conversions. The ideal candidate should be data-driven, strong with numbers, and capable of analyzing campaign performance to optimize outcomes. While experience in running ads and other campaigns is a plus, the primary focus will be on automation, segmentation, and performance analytics.
Key Responsibilities:
- Develop, execute, and optimize Email & WhatsApp marketing campaigns to drive engagement and conversions.
- Work with automation tools to set up trigger-based campaigns, drip sequences, and audience segmentation.
- Analyze campaign performance metrics (open rates, CTRs, conversions, etc.) and make data-driven decisions.
- Continuously refine messaging, audience targeting, and automation workflows for better engagement.
- Collaborate with the content and design teams to create high-performing marketing assets.
- Maintain compliance with WhatsApp & email marketing guidelines (DND policies, opt-ins, etc.).
- Work with CRM tools to leverage customer data for personalized marketing.
- Support broader marketing initiatives, including ad campaigns and lead nurturing strategies.
Requirements:
- 1-2 years of experience in Email and WhatsApp marketing & automation.
- Proficiency in marketing automation tools (Zoho Campaigns, HubSpot, MoEngage, Clevertap, or similar).
- Strong analytical skills – ability to work with campaign data, spot trends, and optimize results.
- Experience with A/B testing, segmentation, and workflow automation.
- Knowledge of email deliverability best practices and WhatsApp marketing compliance.
- Good understanding of customer behavior and data-driven marketing.
- Experience in running paid ads or managing broader marketing campaigns is a plus but not mandatory.
Why Join Us?
- Work with a dynamic team in a fast-growing SaaS company.
- Opportunity to lead and scale marketing automation efforts.
- Competitive salary and growth opportunities.
Team Lead – Sales (B2B SaaS Sales)
Location: Noida, Sector 2
Company: MyOperator
About Us:
MyOperator is a leading B2B SaaS company revolutionizing cloud communication solutions for businesses. Our robust platform empowers organizations with advanced call management, IVR, and customer communication solutions to enhance operational efficiency and customer engagement. Join us and be part of an innovative team driving digital transformation in business communication.
Role Overview:
We are looking for a dynamic and experienced Team Lead – Sales to drive B2B SaaS sales and lead a team of high-performing sales professionals. The ideal candidate will have experience in team management, consultative selling, and strategic sales planning. This is a leadership role for professionals who excel in a competitive, fast-paced sales environment.
Key Responsibilities:
- Lead and mentor a team of sales executives to achieve sales targets.
- Drive end-to-end sales processes, from lead generation to deal closure.
- Identify, engage, and build relationships with key decision-makers in businesses.
- Conduct in-depth product demonstrations and presentations to potential clients.
- Develop and implement strategic sales plans to achieve revenue targets.
- Collaborate with marketing and customer success teams to ensure seamless onboarding.
- Stay updated on industry trends and competitors to position MyOperator effectively.
- Maintain accurate sales reports and forecasts using CRM tools.
Requirements:
- 4-7 years of B2B sales experience in SaaS, cloud solutions, or enterprise software.
- Proven experience in leading and managing a sales team.
- Strong understanding of consultative sales and solution-based selling.
- Excellent communication, negotiation, and presentation skills.
- Track record of achieving and exceeding sales targets.
- Ability to work independently and as part of a collaborative team.
- Proficiency in CRM software and sales analytics tools.
- Bachelor's degree in Business, Marketing, or a related field.
Why Join Us?
- Competitive salary with lucrative performance-based incentives.
- Opportunity to lead and grow a high-performing sales team.
- Fast-track career growth in a dynamic and innovative environment.
- Exposure to cutting-edge sales strategies and tools.
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