Customer Care Executive

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

• At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Technical Test Engineer Job Description

VoltusWave Technologies is hiring an experienced QA Manual Tester to ensure the quality and reliability of our web and mobile applications. This role involves hands-on testing, API validation using Postman, and monitoring AWS services.

Key Responsibilities

• Develop and execute test plans and cases for web and mobile applications.
• Perform API testing with Postman for functionality and reliability and security.
• Analyze logs across AWS services (e.g.DynamoDB, Lambda, S3, Cloudwatch) for debugging.
• Conduct manual testing, including regression, functional, and UAT.
• Log and manage defects using tools like JIRA.
• Collaborate closely with developers, product managers, and other stakeholders during the software development lifecycle.
• Stay updated with the latest tools and technologies in software testing and AWS.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2+ years of manual testing experience.
• Proficiency in AWS services for troubleshooting and log analysis.
• Experience in API testing using tools like Postman or similar platforms.
• Attention to detail, excellent problem-solving skills, and the ability to manage tasks efficiently.

Preferred Skills and Qualifications

• AWS certifications are a strong plus.
• Experience with CI/CD tools like GitLab or Jenkins.
• Familiarity with cloud technologies like Azure (in addition to AWS).

JOB DESCRIPTION

Requirements

Core skills:

● Strong background in Linux / Unix Administration and

troubleshooting

● Experience with AWS (ideally including some of the following:

VPC, Lambda, EC2, Elastic Cache, Route53, SNS, Cloudwatch,

Cloudfront, Redshift, Open search, ELK etc.)

● Experience with Infra Automation and Orchestration tools

including Terraform, Packer, Helm, Ansible.

● Hands on Experience on container technologies like Docker,

Kubernetes/EKS, Gitlab and Jenkins as Pipeline.

● Experience in one or more of Groovy, Perl, Python, Go or

scripting experience in Shell.

● Good understanding of with Continuous Integration(CI) and

Continuous Deployment(CD) pipelines using tools like Jenkins,

FlexCD, ArgoCD, Spinnaker etc

● Working knowledge of key value stores, database technologies

(SQL and NoSQL), Mongo, mySQL

● Experience with application monitoring tools like Prometheus,

Grafana, APM tools like NewRelic, Datadog, Pinpoint

● Good exposure on middleware components like ELK, Redis, Kafka

and IOT based systems including Redis, NewRelic, Akamai,

Apache / Nginx, ELK, Grafana, Prometheus etc

Good to have:

● Prior experience in Logistics, Payment and IOT based applications

● Experience in unmanaged mongoDB cluster, automations &

operations, analytics

● Write procedures for backup and disaster recovery

Core Experience

● 3-5 years of hands-on DevOps experience

● 2+ years of hands-on Kubernetes experience

● 3+ years of Cloud Platform experience with special focus on

Lambda, R53, SNS, Cloudfront, Cloudwatch, Elastic Beanstalk,

RDS, Open Search, EC2, Security tools

● 2+ years of scripting experience in Python/Go, shell

● 2+ years of familiarity with CI/CD, Git, IaC, Monitoring, and

Logging tools

EXPERIENCE REQUIRED FOR THE JOB: 05 YEARS

     JOB LOCATION: BANGALORE/BENGALURU

     KEY SKILLS: MARKETING, SALES, MARKETING MANAGER, FLEXIBLE PACKAGING INDUSTRY.

     OURS IS MANUFACTURING COMPANY, OFFICE LOCATED AT JAYANAGAR BANGALORE.

Rolls

·        Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

·        Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration

·        Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies

·        Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics

·        Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.

Job Description

We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients. 

Responsibilities

• Collect and examine the needs of the user.
• Consult engineers and product designers regarding the product.
• Plan and develop new visual designs for computers, smartphones, and digital products.
• Creating user flows, PSDs, wireframes, prototypes and mockups.
• Design user interfaces elements mainly menus, widgets, tabs, etc.
• Illustrate the functions of the website and develop UI mock-ups and prototypes.
• Create tables, sketches, filters, images, and other websites/applications graphic designs.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Review and edit the mock-ups according to the client's feedback.
• Creating user-centered designs by understanding business requirements, and user feedback.
• Monitor and manage the previously developed systems.
• Conduct user tests of developed applications to evaluate user experience.
• Stay updated with information on the latest UI trends and design skills.
• Designing UI elements such as input controls, navigational components and informational components
  
  Creating original graphic designs (e.g., images, sketches and tables)
  
  Identifying and troubleshooting UX problems (e.g., responsiveness)
• Requirements
• BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
• Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
• Proven background of graphic designing projects related to web and mobile applications.
• Proficiency in Adobe XD, Adobe Illustrator, Figma.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Strong understanding of wireframe tools.
• Strong communication skills and a team-building spirit.
• Good time management skills.
• Strong knowledge of responsive and interactive designs
• Making Wireframes
• Reviewing and Updating Userflow as per needs
• Strong design thinking skills.
• Exceptional attention to detail. 
• You will be responsible for :
• Designing Android and IOS Applications
• - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
• - Adhere to Design & Code guidelines.

What/Why/How is Floworks?

Floworks (https://floworks.ai">https://floworks.ai) builds powerful business process tools that simplify business operations for the largest of e-commerce and logistics companies in India.

Floworks was founded by distinguished alums from IIT and BIT, with exemplary backgrounds in business and technology.

Floworks has raised two rounds of funding within just 6 months of existence.We are funded by London based Startup Incubator, Entrepreneur First whose investors include the likes of PayPal Cofounder Peter Thiel and LinkedIn Cofounder Reid Hoffman.

https://en.m.wikipedia.org/wiki/Entrepreneur_First">https://en.m.wikipedia.org/wiki/Entrepreneur_First

Floworks in the press:

1. https://theprint.in/ani-press-releases/entrepreneur-first-announces-investment-in-six-indian-tech-start-ups/896694/

What will be your key responsibilities?

Although it’s an engineering role, you will have significant involvement in product, hiring and business as well. You may expect following key responsibilities:

Engineering: You’ll need to write code – a lot of code. At the end of the day, your most important responsibility is to get your company’s product to market and maximize the number of product experiments that can be run. You’ll make key architectural decisions that will be pillars of the engineering organization for years to come. At the same time, you’ll have to make serious trade-offs to balance speed of execution with quality.

Product: As a founding engineer, you’ll also have a significant amount of ownership over the product direction. You should expect to spend time talking to customers, teasing out use cases, and making prioritization decisions regarding both the short- and long-term roadmap. In many cases, you will be building features in the absence of any formal product requirement document.

Support: You should also expect to spend a fair amount of time in the trenches supporting customers. You’ll probably find yourself engaging with customers in shared Slack channels, WhatsApp groups etc.

Hiring: As a founding engineer, you will spend a ton of time sourcing, interviewing, and closing early team members. 

Business: Finally, you’ll gain exposure to all other aspects of the business – from fundraising, to sales, and beyond. Although you probably won’t be closing deals or making pitch decks, you will certainly be expected to sell your product and pitch the company’s vision.

How do you know you are right fit for the role?

• You have at least 2-4 years of experience. You are proficient with most of the following languages/frameworks:
• NodeJS
• AWS
• Databases (both SQL and NoSQL)
• You crave ownership. If you often find yourself raising your hand to own things end-to-end, you will likely really enjoy the ownership afforded to you as a founding engineer.
• You’re okay with ambiguity. You won’t get product requirement documents or designs for everything you’re expected to build. A stellar founding engineer will know when to ask for clarity and when to make educated assumptions. If you tend to gravitate towards more loosely scoped projects, that’s a good indicator that you’ll do well in this type of role.
• You’re multidisciplinary. A typical day might include anything from several hours of coding, to a few customer conversations, to a technical brainstorm or architecture discussion, to an interview or two. 

• You operate at light speed. A great founding engineer should welcome this challenge and thrive under the pressure of intense deadlines. 

What will be the hiring process?

• 2 round of technical interviews
• 2 round of behavioural interview

What will be your compensation?

• Fixed: INR 20L-30L
• Bonus: 10-30% of Fixed depending upon performance.

• Equity: 0.1%-0.2%

About Graphene  

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best  

Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are developing an AI plaform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.  

Graphene was founded by Corporate leaders from Microsoft and P&G, and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.  

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.  

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.   

Job title: - Data Analyst 

Job Description  

Data Analyst responsible for storage, data enrichment, data transformation, data gathering based on data requests, testing and maintaining data pipelines. 

Responsibilities and Duties  

• Managing end to end data pipeline from data source to visualization layer 
• Ensure data integrity; Ability to pre-empt data errors 
• Organized managing and storage of data 
• Provide quality assurance of data, working with quality assurance analysts if necessary. 
• Commissioning and decommissioning of data sets. 

• Processing confidential data and information according to guidelines. 
• Helping develop reports and analysis. 
• Troubleshooting the reporting database environment and reports. 
• Managing and designing the reporting environment, including data sources, security, and metadata. 
• Supporting the data warehouse in identifying and revising reporting requirements. 

• Supporting initiatives for data integrity and normalization. 
• Evaluating changes and updates to source production systems. 
• Training end-users on new reports and dashboards. 
• Initiate data gathering based on data requirements 
• Analyse the raw data to check if the requirement is satisfied 

Qualifications and Skills   

• Technologies required: Python, SQL/ No-SQL database(CosmosDB)     
• Experience required 2 – 5 Years. Experience in Data Analysis using Python 

•  Understanding of software development life cycle   

• Plan, coordinate, develop, test and support data pipelines, document, support for reporting dashboards (PowerBI) 
• Automation steps needed to transform and enrich data.   
• Communicate issues, risks, and concerns proactively to management. Document the process thoroughly to allow peers to assist with support as needed.   
• Excellent verbal and written communication skills