Customer Care Executive

Roles and Responsibility

• Role : Full Stack Developer (ServiceNow Experience Required)
• Location : Remote
• Shift timing : 3PM-12AM
• Total Experience : min 4-8 Years
• Relevant Experience: 4 to 5 years (ServiceNow development, JavaScript, API integrations, UI customization)

Key Responsibilities

• Lead the development of a client-facing self-service portal using ServiceNow.
• Design and implement user-friendly interfaces with front-end technologies like JavaScript, Angular, React, HTML, and CSS.
• Customize ServiceNow workflows, business rules, client scripts, UI policies, and automation to improve self-service functionality.
• Develop and maintain APIs for integrations between ServiceNow, Okta, and other enterprise applications.
• Implement and manage Okta authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity governance within the portal.
• Ensure security, scalability, and performance of the self-service portal.
• Collaborate with cross-functional teams including UX designers, product managers, and other developers.
• Troubleshoot and resolve technical issues related to ServiceNow, Okta, and API integrations.
• Stay updated on the latest ServiceNow and Okta developments and best practices.

Required Qualifications

• 3+ years of experience in full-stack development with ServiceNow.
• Experience developing client-facing self-service portals within ServiceNow.
• Strong proficiency in ServiceNow development, including scripting, UI design, workflows, and automation.
• Experience with Okta authentication and identity management, including SSO, MFA, SCIM provisioning, and API integrations.
• Proficiency in JavaScript, Angular, React, HTML, CSS, and other front-end technologies.
• Strong understanding of REST and SOAP API integrations.
• Experience with database management and querying (MySQL, PostgreSQL, or ServiceNow tables).
• Familiarity with Agile/Scrum development methodologies.
• Excellent problem-solving skills and ability to work independently or within a team.

Job Title: Senior Fullstack Engineer - Fintech

Location: Mumbai

Company: TIFIN Give

About Us:

TIFIN Give is an early growth-stage fintech company offering a modern, tech-driven Donor Advised Fund to empower charitable giving. We have a lean, hungry team building a feature-rich product and automated operations platform, through which we are servicing multiple enterprise clients. Our roadmap and deal pipeline is full to the bursting, and we’re looking for someone to join our team in this exciting stage. As we continue to scale, we’re looking for a Senior Fullstack Engineer to lead our engineering teams and drive the successful delivery of our ambitious product roadmap.

OUR VALUES: Go with your GUT

• Grow at the Edge: We strive for personal growth by stepping out of our comfort zones and finding our genius zones with self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: We value transparency, communicating with radical candor, authenticity, and precision to create shared understanding. We challenge, but once a decision is made, we commit fully.
• I Win for Teamwin: We work within our genius zones to succeed, taking full ownership of our work. We inspire each other with our energy and attitude, flying in formation to win together.

Role Overview:

Experienced Full Stack Developer with 8 years of hands-on expertise in designing, developing, and deploying web applications.

• Proficient in backend development using Python, with strong skills in frameworks such as Django and FastAPI.
• Skilled in frontend development using ReactJS, ensuring seamless user interfaces and responsive design.
• Skilled at SQL database management, with a focus on performance optimization and data integrity.
• Capable of contributing to system design and architecture discussions, ensuring scalability, reliability, and security.
• Strong communicator with a track record of collaborating effectively within cross-functional teams and delivering high-quality solutions.
• Open to transitioning into Data Engineering roles leveraging strong SQL skills and understanding of data pipelines.
• Good debugging skills.

Key Skills:

• Backend Development: Extensive experience in Python-based backend development with Django and FastAPI frameworks. Proficient in building RESTful APIs, handling authentication, authorization, and data validation.
• Frontend Development: Skilled in frontend technologies, particularly ReactJS, for creating dynamic and responsive user interfaces. Familiar with state management libraries like Redux and context API.
• Database Management: Strong command over SQL for designing schemas, writing complex queries, and optimizing database performance. Experience with ORM frameworks like Django ORM.
• System Design: Understanding of system design principles, including scalability, performance optimization, and microservices architecture. Ability to contribute to architectural decisions and technical design discussions.
• Data Engineering: Open to roles in Data Engineering, with skills in SQL, data pipelines, ETL processes, and data warehousing concepts.
• Communication: Effective communicator with experience in team collaboration, client interactions, and articulating technical concepts to non-technical stakeholders. Proven ability to work in Agile development environments.

Note: Completely IC Role and Hands-on coding is mandatory.

Additional Skills (Good to Have):

• Experience with Next.js for server-side rendering and building React applications.
• Familiarity with Snowflake / Redshift for cloud-based data warehousing and analytics.
• Knowledge of data manipulation and analysis tools such as Pandas and NumPy.
• Exposure to Salesforce platform APIs and extensions or similar CRM functionalities.

Technical Proficiency:

• Backend: Python, Django, FastAPI, Flask, RESTful APIs, GraphQL
• Frontend: JavaScript, ReactJS, Redux, HTML5, CSS3, Responsive Design
• Databases: PostgreSQL, MySQL, SQLite, MongoDB, ORM (Django ORM)
• Data Engineering: SQL, ETL Processes, Data Warehousing Concepts
• Tools & DevOps: Git, Docker, AWS (EC2, S3, RDS), CI/CD pipelines, Agile methodologies

Professional Experience:

• Developed and maintained scalable web applications using Django and FastAPI, ensuring high performance and reliability.
• Designed and implemented frontend components and user interfaces using ReactJS, enhancing user experience and interactivity.
• Optimized SQL queries and database schema design to improve application performance and data integrity.
• Collaborated with cross-functional teams in Agile environments to deliver features and meet project milestones.
• Open to transitioning into Data Engineering roles, leveraging SQL skills and understanding of data pipelines to contribute to data-driven solutions.

Compensation and Benefits Package:

• Competitive compensation with a discretionary annual bonus.
• Performance-linked variable compensation.
• Medical insurance.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, this role is based out of Mumbai

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

Key responsibilities: 

1. Define the overall content roadmap for AyurVAID across social media, website, and other communication channels, along with leadership 

1. Deliver high quality content on diseases, treatments, blogposts, FAQs etc. by conducting secondary research, AyurVAID case reports, discussions with Physicians and reviewing clinical textbooks 

1. Manage a team of content writers to ensure high productivity and quality outputs 

1. Set up an AyurVAID community (online) to engage on healthcare queries, sharing information, webinars, podcasts on regular basis on various topics 

1. Ensure patient testimonials (video) are scripted appropriately and edited by video editors 

1. Overall ownership of content generated for AyurVAID across channels 

• Strong understanding of ServiceNow platform architecture,applications and modules
• Experience with integrations between ServiceNow and other
  tools/systems
• Proficient in all phases of the Application Development
  lifecycle with experience in an agile environment
• Excellent verbal and written communication skills, with
  experience interacting with clients at multiple levels
• ServiceNow certifications are preferred
• Experience with Knowledge Base platforms, ideally
  ServiceNow Knowledge Management application is a plus

What is Censius?

Censius is an AI Observability Platform that enables enterprises of all sizes to confidently deploy their machine learning models into production. The company's flagship AI observability platform helps data science initiatives become more accountable and explainable. This all-in-one ML monitoring system allows you to proactively monitor end-to-end ML pipelines for drift, skew, data integrity, and data quality concerns.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Setting goals for the development team and business growth and meeting them.

Qualifications

• Must have 2+ years of experience in any capacity working in Data/AI/ML companies
• 1+ years experience in enterprise software sales, marketing, or related field.
• Strong communication skills and tech fluency.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Understands technology and has a fascination for AI/ML product/services

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for the gym or physical activity of your choice 🏋🏽‍♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

Fullstack Developer

Job description -

Your primary focus will be the development of all server-side logic, definition and maintenance of the databases, and ensuring high performance and responsiveness to requests from the client applications. Apart from this you will be working actively on designing and implementing cloud infrastructure (AWS) and contribute to the overall architecture of the application.

Experience - 4+ Years

Core Requirements -

* Experience in software development and experience with e-commerce systems, relevant 3rd party integrations.

* Strong proficiency with JavaScript and Node JS.

* Shows a strong grasp of web technologies and architectural principles necessary for designing scalable, extensible and maintainable web applications and services.

*Needs to have some exposure to cloud technologies like AWS/GCP/Azure. 

* Basic understanding of object-oriented programming and relational databases, web design patterns like MVC, ORM technologies.

* Experience and familiarity with the tech stack - Node.js, MySQL, Express.js.

* Server less framework, REST, ORM Libraries. Exposure to the JAVA tech stack with technologies like Java J2EE, spring and Hibernate is a major plus point.

* Experience with developing REST APIs. Understanding of the basic principles of REST.

* Creating database schemas that represent and support business processes.

* Implementing automated testing platforms and unit tests.

* Proficient understanding of code versioning tools, such as Git.

* Familiarity with AWS technologies will be a major plus point.

Perks & Benefits :

• 5 Days working
• Work from Home opportunity
• Paid Parental Leaves
• Annual Bonus equivalent to a months salary
• Monthly Internet Charges
• Gifts & Vouchers on B’day & Marriage
• Employee Recognition & Many more

About Company -

BUYOGO is a Zurich - based software startup, which offers small and medium-sized business-to-business enterprises integrated digital commerce. The Buyogo Connector is an all-in-one software for Swiss SMEs that helps them expand their e-commerce business and automate order processing.

Company Website : https://www.buyogo.com/">https://www.buyogo.com

Job Title : Business Development Manager

About Storytech:

We're a digital product agency in Hyderabad that designs and develops extraordinary experiences for mobile and other platforms. We work with exceptional entrepreneurs and brands. We don't just build apps. We create the kind of apps that people use, every day. We have the experience and the knowledge required to get there.

(https://www.storytech.in">https://www.storytech.in)

Description:

We are looking for a skilled Business Development Manager to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Satisfy technical needs during sales cycle
• Solicit feedback on products and services.

Requirements:

• Experience in sales, marketing or related field.
• Strong communication skills and presentation skills.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
• Proficient in Telugu, English (Telugu mandatory).
• Willingness to Travel.

And if you're excited about:

• Being a part of a company doing something really amazing & redefining stuff.
• Learning & growing far beyond your current horizon
• Competitive compensation with the usual benefits
• A place full of like-minded folks
• A start-up culture that you'd cherish forever in your work life

As a Scala Developer, you are part of the development of the core applications using the Micro Service paradigm. You will join an Agile team, working closely with our product owner, building and delivering a set of Services as part of our order management and fulfilment platform. We deliver value to our business with every release, meaning that you will immediately be able to contribute and make a positive impact.

Our approach to technology is to use the right tool for the job and, through good software engineering practices such as TDD and CI/CD, to build high-quality solutions that are built with a view to maintenance. 

1. To implement the manpower plan in coordination with the Site Head and Department Heads and do the placements and recruitment in line with the recruitment procedures, for all categories and ensure that the manpower strength is always maintained within the budged level.
2. To handle the administration of all human resources / personnel systems including performance appraisal systems in respect of all employees of the Site.
3. To prepare training plan in consultation with Operations Head and in coordination with all and Department Heads and ensure implementation.
4. To ensure that the training records including identified training needs of all employees are maintained and to assist in preparation of Training plan.
5. To maintain the Training Hall including the equipments / aids etc.,
6. To Co – ordinate and ensure that the evaluation / assessment of all trainees / Probationers of all category and to implement the recommendations.
7. To conduct the Annual Performance Appraisal exercise with a view to maintain and boost the morale of the employees.
8. To create a culture to induce personal as well as organization development.
9. To ensure that the requirements of health & safety measures for the Site are adhered to and complied with.
10. To ensure that the dossier/personnel data of all employees are maintained up-to date and provide the data as and when required.