Regional Sales Manager – West & South, India

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

𝐒𝐞𝐧𝐢𝐨𝐫 𝐒𝐭𝐚𝐟𝐟 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 – Android Automotive (AAOS)

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 4–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Android Automotive OS (AAOS/AOSP), Android Application Framework, System Services, Binder IPC (AIDL/HIDL), Java, C++, Automotive Infotainment, CAN/Ethernet, ASPICE (preferred)

𝐎𝐓𝐀 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 5–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Automotive OTA Framework, C/C++, Embedded Linux, Uptane, FOTA/SOTA, A/B partitioning, Bootloader interaction, Secure OTA (PKI, SSL/TLS), CAN, UDS, DoIP

𝐓𝐞𝐥𝐞𝐦𝐚𝐭𝐢𝐜𝐬 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 5–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Telematics/Connected Vehicle platforms, Embedded Linux, C++, 4G/5G, Wi-Fi, Bluetooth, GNSS, Vehicle Data, MQTT, HTTP/HTTPS, LwM2M, CAN, Ethernet, UDS.

Role Description 

This is a full-time, on-site role in Chennai for a Senior Content Writer. We are a Software Company & you will be managing All Contents for Digital Marketing for Sciflare, not for our Clients, as a Senior Content Writer you will be responsible for Content for Social Media Marketing, Branding, Web Copies, Blogs, SEO, SEM, Lead Generation, Email Campaigns, and Demand Generation. Expected to possess a passion for writing in Tech, AI, Mobility, Blockchain, User Centric, SaaS and ability to generate exciting and compelling stories. 

Skill Set 

Research, Competitor Analysis, Tech Trends, Content Strategy, Content Structure & Styles, Expertise in Written English, Ability to come up with Compelling & Engaging Stories. 

Responsibilities 

• Conducting in-depth research on industry-related topics and writing original plagiarism-free content 
• Writing creative captions for promos as well as social media. 
• Analysing content marketing metrics and making changes as needed 
• Collaborating with other departments to create innovative content ideas and assist the marketing team in developing content for advertising campaigns 
• Recommending new content to address gaps in the company's current content 
• Measure and improve content programs 
• Review and implement process changes to drive operational excellence 
• Work with design and web development teams to launch collateral 
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results. 
• Manage tight turnaround times and contribute to campaign ideas. 
• Keep up with the current trends and happenings to use that as an opportunity to create campaigns. 
• Creative writing skills, as well as the ability to communicate and collaborate effectively 
• Familiarity with digital marketing strategies 
• Excellent written and verbal communication skills 
• Ability to work independently and meet deadlines 
• Experience in the IT/Software industry is a plus 
• Bachelor's degree in English, Journalism, Communications, or related field 

Life@Sciflare 

• An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible. 
• Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds. 
• Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things. 

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

1. Experience in HTML, CSS and Bootstrap library is required.
2. Experience in Python Programming. Experience in Pandas and Numpy Libraries.
3. Experience with Django Framework & REST API.
4. Experience Flask, Microservices
5. Experience in FAST API would be added advantage.
6. Exposure in converting ML models to Microservices and exposing them as API
7.  GRPC development

Years of Experience: In an approximate range of 2 to 8 years.

Key Skills:

Java, Spring,  Web services,  XML, XSD, working knowledge of database and UNIX.

Good verbal and written communication.

Good team player, flexible and entrepreneurial.

Quick learner.

Candidates will get an opportunity to build skills in various technologies and domains.

Compensation would be better than industry standard.

PS: Please do not respond if you have already applied.

With Kind Regards,

Vijayarani T

Manager - HR,

LogiCoy Software Technologies Pvt. Ltd, Bangalore, 560043.

• Ownership of site MES system and provide support to the users for having uninterrupted operations at shop floor using MES
• Set up a fully functional service desk, responsible and accountable for MES support for execution excellence.
• Understand and develop expertise on FTPS- Werum PAS|X application 
• Design and simulate Master Batch Records on PAS|X application or Rockwell FTPS platform
• Understand SAP system and interface scenarios between SAP and MES systems
• Liaise between internal teams and external project teams and ensure task completion
• Responsible for the entire MES system through its lifecycle  and the associated peripherals used 
• Responsible for new project implementation and upgrade projects from requirement gathering stage to qualification and final delivery
• Understanding of 21CFR Part11 requirements for computerized systems and Computer system validation concepts.
• Understand end to the end production process of API Manufacturing
• Provide functional guidance to users working on the application
• Define hardware requirements for implementation of MES system
• Responsible for preparation and execution of MES administration SOPs and roles of a system administrator.
• Coordinating with the vendor support team for issue corrections and implementing corrections/ enhancements and version upgrade of Application in accordance with qualification standards and SOPs
• Interact with the business users to gather, understand the business needs; analyses process documents, analyses workflows, conduct workshops & surveys in order to document the project scope and business requirements
• Works with architects and business partners to identify technical solutions for business process improvements; Solution the client requirements balancing the value proposition and scope.

• Should have expert level knowledge to Design, Develop and test Web Apps with Angular versions 6 and above.
• Primary Skills – Angular6+, HTML, CSS3, JavaScript.
• Node JS as backend will be advantage
• Knowledge of Mongo, MySql will be advantage
• Highly skilled at front-end engineering using Object-Oriented JavaScript, TypeScript, various JavaScript,TypeScript patterns and frameworks.
• Should have experience in publishing and consuming Services using REST API
• Excellent time-management, multi-tasking, and communication skills. Capable of handling multiple projects and related complexities at the same time.

Your role in helping us shape the future:

Gogo Commercial Aviation, An Intelsat Company has an exciting opportunity for a Software Engineer. You will help us design and develop solutions aimed at providing a means to manage and deploy the configuration specifics of aircraft, based on airlines, aircraft deployed technology, fleet and installation requirements. This solution uses a combination of configuration management and cloud-based deployment using AWS which also requires an understanding of network / telecom protocols.

Are you up to the challenge?

The ideal candidate for this role will be a working member of an engineering team delivering quality technical solutions carrying through from design to deployment. This role requires solid understanding of the design and development process, using CI / CD technologies. Your role will be crucial in designing and delivering complex products and solutions across technologies products and tools, improving quality of the code by following coding standards/guidelines, using static code analysers, maximum unit test coverage and automating the test cases.

Can you drive these processes?

• Develop groundbreaking and distributed solutions with high availability and impact.
• Work with the Architects/ Technical lead / Product Owner to understand user requirements, convert BDD scenarios or user stories into product functionality.
• Work with the team members collectively to own and deliver features and flexible to take up any type of tasks like develop, automate and test to complete feature.
• Perform code reviews and associated engineering quality checks clearly and consistently.

You should definitely have:

• Bachelor's degree in Computer Science, Engineering, or related discipline
• 2 - 5 Years of experience in systems implementations with a focus on both custom application development & commercial systems software implementations
• Knowledge and experience in multiple technical disciplines required (development, QA, devops, etc)
• 2+ years of in-depth development experience with Java / C++ / C / Go.
• Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
• Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods.
• Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
• Ability to work under pressure, prioritize work, coordinate with onsite stakeholders and well organized.
• Flexibility in working with technologies and platforms.
• A commitment to excellence, best practices, and the continuous improvement of our products, code base, processes, and tools.

It would be nice if you had:

• Experience with Scaled Agile Framework (SAFe) work environments

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including Leave Benefits, medical and training
• Fun, diverse, and inclusive culture