Hirebloc Ventures Pvt Ltd

UNext

Job Description – Admission Counsellor

About the Role

UNext is a next-generation online learning organization focused on the higher education

ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and

pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging

technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions

in the online education space. With a best-in-class content and technology stack, UNext offers

platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education

affordable and accessible to learners anytime and anywhere. Replicating the on-campus

experience online, UNext provides an immersive learning experience through a mobile-first LMS

platform, access to world-class courses through synchronous and asynchronous learning, modern

pedagogy, online assessments, alumni networks, and expert assistance to improve learner

outcomes.

Role Overview

The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and

revenue growth objectives. The candidate will be responsible for guiding prospective students

through the admission process, understanding their educational needs, and recommending suitable

programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and

emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment

processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through

conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

Job Details

Location MG Road, Bangalore

Working Days 6 Days a Week

UNext is a next-generation online learning organization focused on the higher education ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions in the online education space. With a best-in-class content and technology stack, UNext offers platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education affordable and accessible to learners anytime and anywhere. Replicating the on-campus experience online, UNext provides an immersive learning experience through a mobile-first LMS platform, access to world-class courses through synchronous and asynchronous learning, modern pedagogy, online assessments, alumni networks, and expert assistance to improve learner outcomes.

Role Overview: - The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and revenue growth objectives. The candidate will be responsible for guiding prospective students through the admission process, understanding their educational needs, and recommending suitable programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

Academic Advisor

Company: UNext Learning Pvt. Ltd.

Location: Bangalore

Experience: 2–6 years

Salary: ₹3–₹4.5 LPA

Job Overview

We are looking for an experienced Academic Advisor to ensure students have a seamless academic experience throughout their programs. The role involves handling student queries, tracking academic progress, coordinating with university departments, and supporting students from admission through program completion.

Key Responsibilities

• Act as the first point of contact for students regarding academic and administrative queries.
• Coordinate between students and university departments to resolve concerns.
• Track and communicate students’ academic progress, requirements, and submission status.
• Handle student queries through calls, emails, and chat.
• Assist students with semester and subject-related queries.
• Make inbound and outbound calls to provide academic updates and support.
• Follow up with students regarding assignments, projects, and other academic requirements.
• Identify and escalate priority issues to the relevant teams and ensure timely resolution.
• Maintain high student satisfaction by providing accurate and timely information.
• Support student re-registration and program completion.
• Follow academic processes and recommend process improvements when required.

Required Skills

• Excellent Communication
• Student Counselling
• Interpersonal Skills
• Problem Solving
• Active Listening
• CRM
• Excel
• Inbound & Outbound Calling

Requirements

• Post-Graduation from a recognized university in Management, Commerce, Journalism, Computer Applications, or Information Technology.
• 2–6 years of experience in academics/student counselling.
• Good knowledge of university academic processes.
• Good computer proficiency, especially in Excel and PowerPoint.
• Ability to adapt to changing situations and handle multiple tasks.
• Willingness to work on weekends on a rotational basis.

📍 Location: Jaipur

💼 Experience: 2–4 Years

🏢 Industry: Solar EPC / Renewable Energy

Key Responsibilities:

Design rooftop and ground-mounted solar PV systems

Prepare solar layouts, SLDs, BOM/BOQ and technical drawings

Perform system sizing and generation calculations

Prepare cable routing and equipment layouts

Conduct PVsyst simulations

Coordinate with project and installation teams

Ensure designs meet applicable technical and regulatory requirements

Requirements:

2–4 years of experience in Solar PV Design

Strong knowledge of AutoCAD

Hands-on experience with PVsyst / Helioscope

Experience in rooftop/ground-mounted solar projects

Knowledge of electrical design, SLD and solar system components

Solar EPC experience preferred

Job Title: Branch Manager – Direct Channel (Life Insurance)

Location: Bengaluru

Salary: Up to ₹7.5 LPA

Key Responsibilities:

• Drive branch sales and achieve business targets.
• Lead, mentor, and manage the sales team.
• Acquire new customers through the Direct Channel.
• Develop and execute sales strategies to drive business growth.
• Monitor branch performance, productivity, and profitability.

Eligibility:

• Graduate in any discipline.
• 3–4 years of experience in the Life Insurance Direct Channel.
• 1–2 years of team handling experience.
• Strong knowledge of life insurance products and sales processes.

Important:

• Only Direct Channel experience will be considered.
• Candidates with only Banca or Agency Channel experience are not eligible.
• Candidates currently working with Policybazaar or HDFC Life are not eligible.

Key Responsibilities:

• Managing front desk operations and visitor handling

• Supporting office administration and vendor coordination

• Tracking attendance and maintaining employee documentation

• Coordinating travel bookings and schedules

• Handling courier and dispatch management

• Supporting onboarding and reimbursement records

• Assisting with payroll-related admin tasks using Excel

 Language Requirement:

• English and Kannada are mandatory

• Hindi will be an added advantage

Introduction

An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Responsible for student admission and achieve their targets

• Understand customer needs / requirements and pitch a suitable program

• Close sales and achieve quarterly quotas

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process and meeting application deadlines.

• Should be able to assist students in obtaining the necessary documentation needed for the application process.

• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

Requirement:

• Ability to empathize with students and parents, thus able to build relationships through conversations

• Strong inclination to work in a target driven sales environment.

• Proven expertise in converting leads into a sale

• Experience working with CRM

• Fluency in English and Hindi languages is a must-have.

• Strong listening and presentation skills. 

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

What We Are Looking for in the Candidate

Experience Level

• 1.5 – 2.5 years of hands-on performance marketing experience
• Independently managed live Google & Meta ad accounts
• Experience working in a startup, SME, or agency environment preferred
• Has handled real campaign budgets (not just internship/demo accounts)

Google Ads Expertise (Primary Requirement)

• Strong experience in Search Ads
• Working knowledge of Display & Performance Max
• Experience with Remarketing campaigns
• Basic understanding of YouTube Ads
• Conducted keyword research independently
• Implemented negative keyword strategies
• Optimized bids (Manual CPC, Max Conversions, tCPA, tROAS)
• Monitored CPA, ROAS, CTR, Quality Score
• Managed and optimized campaign budgets regularly
• Set up and verified conversion tracking

 Meta Ads Expertise (Primary Requirement)

• Hands-on experience with Facebook & Instagram Ads
• Built full-funnel campaigns (Awareness to Conversion)
• Created Custom & Lookalike audiences
• Implemented retargeting strategies
• Installed and monitored Meta Pixel
• Optimized based on CPL, CAC, ROAS
• Improved campaign performance using data insights

Tracking & Analytics Knowledge

• Experience with Google Analytics
• Basic working knowledge of Google Tag Manager
• Understanding of conversion tracking setup
• Knowledge of attribution models
• Ability to read and interpret funnel metrics

 Performance Optimization Skills

• Daily campaign monitoring
• Budget allocation between campaigns
• Scaling profitable campaigns
• Pausing or restructuring low-performing ads
• Conducting A/B testing (creatives & copy)
• Identifying funnel drop-offs

 Reporting & Data Mindset

• Can prepare weekly performance reports
• Provides insights, not just numbers
• Makes data-driven decisions
• Comfortable explaining performance metrics clearly

Location: Kolkata Work Days: Monday – Saturday Educational Qualification: Graduate in any discipline (Business/Marketing preferred) Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives) Reporting Team: Reports to Sales Manager / Business Development Head Experience: 6+ months of experience

You Are a Great Fit If You Are:

 A recent graduate or have up to 2 years of experience in B2C inside sales or telesales.

 Fluent in English, confident on the phone, and persuasive in communication.

 Motivated by targets and performance-linked rewards.

 Quick learner, coachable, and enthusiastic about working in a fast-paced startup environment.

 Familiar with CRMs and Excel (or a fast learner)