prep study

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools

Role Overview:

We are seeking a motivated .NET Developer with around 2 years of experience to join our backend development team. The ideal candidate should have hands-on experience in C#, ASP.NET Core, and SQL, with a strong understanding of object-oriented programming and API development. You will work closely with product, DevOps, and QA teams to build and enhance backend systems

supporting our trading and fintech platforms.

Key Responsibilities:

• Develop, maintain, and enhance backend applications using .NET Core / ASP.NET MVC.

• Design and implement RESTful APIs for integration with frontend and third-party systems.

• Write clean, scalable, and efficient code following best practices.

• Work with SQL databases (preferably MS SQL Server) to design schemas, write queries, and

optimize performance.

• Collaborate with product managers and frontend teams to translate requirements into technical solutions.

• Participate in code reviews, debugging, and troubleshooting production issues.

• Contribute to improving application performance, scalability, and security.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.

• 2 years of experience in .NET development.

• Strong proficiency in C# and ASP.NET Core / ASP.NET MVC.

• Experience with Web APIs and RESTful architecture.

• Good knowledge of Entity Framework / LINQ.

• Hands-on experience with MS SQL Server or other relational databases.

• Understanding of OOP principles, design patterns, and software architecture concepts.

• Familiarity with Git or other version control systems.

• Basic understanding of HTML, CSS, and JavaScript (for integration purposes)

About the Role

We’re looking for an Elixir Developer who is passionate about building scalable, high performance backend systems. You’ll work closely with our engineering team to design, develop, and maintain reliable applications that power mission-critical systems.

Key Responsibilities

• Develop and maintain backend services using Elixir and Phoenix framework.

• Build scalable, fault-tolerant, and distributed systems.

• Integrate APIs, databases, and message queues for real-time applications.

• Optimize system performance and ensure low latency and high throughput.

• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.

• Write clean, maintainable, and testable code with proper documentation.

• Participate in code reviews, architectural discussions, and deployment automation.

Required Skills & Experience

• 2–4 years of hands-on experience in Elixir (or strong functional programming background).

• Experience with Phoenix, Ecto, and RESTful API development.

• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.

• Proficiency in PostgreSQL, Redis, or similar databases.

• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).

• Understanding of CI/CD pipelines, version control (Git), and agile development.

Good to Have

• Experience with microservices architecture or real-time data systems.

• Knowledge of GraphQL, LiveView, or PubSub.

• Exposure to performance profiling, observability, or monitoring tools.

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

• We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and a deep interest in scalable, low-latency systems.

• You should have 3–4 years of experience in Python-based development and be eager to solve complex performance and scalability challenges in trading and fintech applications.

• You measure success by your own growth, not external validation.

• You thrive on challenges, not on perks or financial rewards.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading

environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

• Develop and maintain scalable backend systems using Python.

• Design and implement REST APIs and socket-based communication.

• Optimize code for speed, performance, and reliability.

• Collaborate with frontend teams to integrate server-side logic.

• Work with RabbitMQ, Kafka, Redis, and Elasticsearch for robust backend design.

• Build fault-tolerant, multi-producer/consumer systems.

What We Expect:

• 3–4 years of experience in Python and backend development.

• Strong understanding of REST APIs, sockets, and network protocols (TCP/UDP/HTTP).

• Experience with RabbitMQ/Kafka, SQL & NoSQL databases, Redis, and Elasticsearch.

• Bachelor’s degree in Computer Science or related field.