Sales Account Manager

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and

agile methodology.

● Work on software products designed from scratch using the latest cutting edge

technologies, platforms and languages such as JAVA, python, Javascript, GoLang and

Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer

experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the

industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python,

Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be

considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery

etc. are good to have.

● Passion for software engineering and follow the best coding concepts.

● Good to great problem solving and communication skills.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location

Remote - work from anywhere.

Position: Java Developer

Experience: 3-8 Years

Location: Bengaluru

We are a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join our team.

Roles and Responsibilities:

• Expert level Micro Web Services development skills using Java/J2EE/Spring
• Strong in SQL and noSQL databases (mySQL / MongoDB preferred)  Ability to develop software programs with best of design patterns , data Structures & algorithms
• Work in very challenging and high performance environment to clearly understand and provide state of the art solutions ( via design and code)
• Ability to debug complex applications and help in providing durable fixes
• While Java platform is primary, ability to understand, debug and work on other application platforms using Ruby on Rails and Python
• Responsible for delivering feature changes and functional additions that handle millions of requests per day while adhering to quality and schedule targets
• Extensive knowledge of at least 1 cloud platform (AWS, Microsoft Azure, GCP) preferably AWS.
• Strong unit testing skills for frontend and backend using any standard framework
• Exposure to application gateways and dockerized. microservices
• Good knowledge and experience with Agile, TDD or BDD methodologies

Desired Profile:

• Programing language – Java
• Framework – Spring Boot
• Good Knowledge of SQL & NoSQL DB
• AWS Cloud Knowledge
• Micro Service Architecture

Good to Have:

• Familiarity with Web Front End (Java Script/React)
• Familiarity with working in Internet of Things / Hardware integration
• Docker & Kubernetes  Serverless Architecture
• Working experience in Energy Company (Solar Panels + Battery)

•  5 to 10 years of work experience as a .net developer

•  Proficiency in building web-based applications

•  In-depth knowledge of the .net languages and database - asp.net web API, c# - asp.net MVC - SQL

•  In-depth knowledge angularjs, service stack

•  Familiarity with identity (3rd party)

•  Proficiency using git version control.

•  Familiarity with agile environments

•  Troubleshooting abilities

•  Good communication skills

•  "Azure web app, azure storage "analyze system requirements and prioritize tasks

•  Write clean, testable code using .net programming languages

•  Develop technical specifications and architecture

•  Test and debug various .net applications

•  Review and refactor code

•  Deploy fully functional applications

•  Upgrade existing programs

•  Document development and operational procedures

 Looking for a Web Developer with good hands-on Experience in Laravel.

•     Candidates have good Team Interactions.

Experience : 1 to 2 years

Responsibilities :

• Strong coding knowledge in Laravel Framework.
• Responsible for handling projects independently as well as collaboratively.
• Should be capable of handling multiple PHP projects.
• Analyse scope of work and time frame accordingly.
• Should have good analytical and problem solving skills.
• Ability to motivate teammates.
• Mentor and lead a team of junior developers.
• Provide technical guidance to development team members’

Key Skills:

Php, Laravel, MySQL, JavaScript, jQuery, HTML, CSS,DB

Added advantage to have : Code igniter, Angular

Job Types: Full-time, Walk-In preferred:immediate joinee

Responsibilities: 

As a backend developer you would be responsible for:   

• Executing full lifecycle software development
• Architect and conceptualise the solution from initiation to completion meeting client requirements 
• Work with customer and their integration partners to ensure the product is well integrated 
• Programming well-designed, testable and efficient code 
• Develop flowcharts, layouts and documentation to identify requirements and solutions 
• Work with cross-functional teams (Product, Engineering and ML team) to craft custom solutions 
• Ensure clients change requests are addressed effectively in a timely manner 

Requirements:  

• 2+ years of experience in architecture and developing high performance web applications
• In-depth understanding of the entire web development process (design, development, and deployment)
• Strong NoSQL and/or SQL database design and query writing skills with a commitment to performance and efficiency 
• Knowledge of RESTful API and SOAP Webservices paradigms 
• Experience with CRM/ERPs like systems SAP, Oracle, SalesForce, Servicenow, Workday, etc. would be a huge plus 
• Ability to operate in a highly ambiguous and fast-paced environment 
• Superior verbal and written communication skills 

Our Technology Stacks:  

• Demonstrated experience in our tech stack will be a big plus as it lets you get up and running with our product that much sooner 
• Node.js back-end with typescript 
• MongoDB as database 
• React to power our user interfaces (don't worry, we don't expect it for back-end) 
• NGINX as our web server 
• RabbitMQ 
• Redis 
• Elasticsearch 
• Docker 

Introduction

Ever wondered what it would be like to be a part of the core team of Airbnb or Netflix when they were just starting out? Here’s your chance to try that path with Ohana!

We are looking for a founding engineer to join our team.

Who we are

Ohana is an E-learning platform for holistic learning. We are an angel-funded early stage startup backed by some of the marquee angel investors from India and Singapore. Our investors include Vivek HR (co-founder and CEO, Bounce), Tanushree Gupta (co-founder and CEO, Doubtnut), Jagmal Singh (CTO, Janio Asia) to name a few!

Check us out at https://ohana.academy!

Our Product

“Creativity is as important as literacy” - Sir Ken Robinson

With this belief, Ohana is building the world's largest holistic learning academy. Our product offering:

The Classroom: Offering live online classes on arts, crafts, linguistics, yoga, dance and many more subjects
The Playground: Enabling social learning - a community for kids to find peers with similar interests

Our mission

India has 250Mn kids in the K12 segment. However, except the top 0.1%, most parents can’t find high-quality and affordable holistic learning for their kids. Fortunately, 140Mn kids are now connected to the digital world with 4G access. We want to leverage this new connectivity and bridge the gap in children's overall development with Ohana.

Where are we in our journey

Team: We are a team of two co-founders (Saurabh and Suyash), both IIT Delhi alums with over a decade of experience each in leading consumer businesses. We have a total of 15 people team including 4 engineers (currently outsourced)

Customers: Over the last couple of months, we have grown to 5,000+ registered users and aim to reach 10K+ paid users and 1 Mn+ community strength in the next 12 months.

Young, inspired, and focused - We are ready for take-off!

Our Culture

• “Mission-driven” is not a buzzword for us. We care deeply about the impact we want to create on kid’s lives and we want to exemplify the value of “no child left behind”
• Be inclusive - We are creating a product that is accessible and affordable. We want to solve this not just for Bangalore and Mumbai, but for Indore, Jabalpur, Raipur as well
• Not just customer obsessed - we also care about their well-being. We are willing to compromise profits - but will not resort to unethical sales tactics or compromise on product quality
• Our team cares about a strong culture and respects our code of conduct

Why work for us

• We have global ambitions - Holistic education is a $75Bn global market, with India alone contributing more than $10Bn. Apart from salary compensation, you get a piece of the pie (equity) of a potentially billion-dollar organization
• You will have exposure to building large, scalable systems and will be mentored by people who have done the same for millions of users
• You will have exposure to starting up / entrepreneurship (ever feel like you want to build a startup?) owning end to end consumer tech product which impacts the life of thousands of students/parents on daily level

Job Location

We are based out of Bengaluru and work from an office. We encourage working from office, but are completely ok if you would like to work remotely until things return to normal.

Expectations from the role

• You will work closely with the founding team and a small team of engineers, currently outsourced, in a fast-paced environment.
• You will work as a tech lead and will be responsible for architecting the new features as well as improving the existing codebase. You will be expected to have a high degree of ownership and responsibility for deliverables.
• You will wear a product hat as and when required and help in shaping the product.
• You will provide technical mentorship to other engineers in the team and will lead a team of junior engineers.
• You should be able to deal with ambiguity, have strong bias towards action, ability to deep dive whenever required and quickly deliver to unblock the team

Preferred experience and competencies

• You are a software engineer with 4+ years of industry experience.
• Professional experience with at least one web dev framework (ReactJS or Django/Python)
• Professional experience with one or more (SQL or NoSQL) databases.
• A stint in a product company or a startup or any similar faced paced environment is preferable.
• Experience working with cloud infra providers (e.g., AWS, GCP, Azure etc.) is preferable.
• Strong proficiency in REST API

Job Description:-

• Develop and execute recruiting plans.
• Network through industry contacts, association memberships, trade groups, social media, and employees.
• Develop and track goals for the recruiting and hiring process.
• Coordinate and implement college recruiting initiatives.
• Handle administrative duties and recordkeeping.
• Collect data on cost per hire and time-to-hire.
• Screen applicants to evaluate if they meet the position requirements.
• Work with hiring managers to create job descriptions.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.

• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Advertise job openings on the company’s careers page, social media, job boards and internally.

Requirements

• Proven work experience as an HR Recruiter or similar role.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Understanding of referral programs.
• Solid verbal and written communication skills.
• Sound judgement.