Sales Account Manager

Company: PGAGI

Location: Remote

Duration: Internship

About PGAGI

PGAGI is at the forefront of Artificial Intelligence innovation, driving transformative advancements across industries. We are a dynamic and growing company dedicated to delivering impactful AI-driven solutions while fostering a collaborative and supportive remote work culture.

Role Overview

We are looking for a proactive Sales & Marketing Intern who will primarily focus on identifying and engaging potential leads through social media platforms. The role involves monitoring inbound interactions such as comments and direct messages across platforms like X (Twitter), Instagram, Reddit, and other communities, qualifying leads, and supporting conversion efforts.

Key Responsibilities

Lead Identification & Management

• Identify and track potential leads from social media comments, discussions, and direct messages across platforms such as X, Instagram, Reddit, and other online communities.
• Maintain organized lead data and update structured datasets for follow-ups and pipeline tracking.

Outreach & Relationship Building

• Engage with potential leads through direct messages and social media conversations to understand their requirements.
• Conduct outbound outreach using LinkedIn Sales Navigator and similar prospecting tools.
• Execute and support email marketing campaigns using platforms such as Smartlead, Clay, or similar tools.
• Build and nurture relationships with prospects to move them through the sales funnel.

Collaboration & Strategy

• Work closely with the sales and marketing team to refine outreach strategies and improve engagement.
• Provide feedback and insights from lead interactions to help optimize messaging and campaigns.

Performance Monitoring & Reporting

• Track outreach activities and monitor lead responses and conversion rates.
• Prepare basic reports on campaign and outreach performance, highlighting areas for improvement.

Qualifications

• MBA in Marketing or a relevant field (or currently pursuing).
• Strong communication and interpersonal skills with a customer-focused approach.
• Familiarity with LinkedIn outreach and email marketing campaigns is preferred.
• Basic knowledge of tools such as LinkedIn Sales Navigator, Smartlead, Clay, or similar platforms is a plus.
• Self-motivated and comfortable working in a remote, fast-paced environment.
• Interest in AI, technology, or SaaS industries is preferred.

We have a Sr Executive - Payroll for the Pune location. (Hadapsar Office)

Designation - Sr Executive - Payroll 

Location: Pune 

Experience: 2-4 years 

Office time - 10 to 7pm.

Key Responsibilities 

Payroll Management 

 Process payroll timely and accurately. 

 Ensure compliance with statutory deductions like PF, ESIC, TDS, and Professional Tax.

  Maintain payroll records and generate salary slips. 

 Manage vendor payments related to payroll processing.

 Attendance & Leave Management 

 Verify and process attendance data for payroll calculations. 

 Manage leave records and ensure accurate leave encashment processing. 

Compliance & Statutory Regulations 

 Handle Provident Fund (PF) and Employee State Insurance (ESIC) contributions, returns, and documentation. 

 Ensure compliance with labor laws and payroll-related statutory requirements. 

 Stay updated with government regulations and implement necessary changes. 

 Coordinate with consultants for compliance management. 

Grievance Handling & Employee Support 

 Address employee queries related to payroll, PF, ESIC, and other benefits. 

 Assist employees in claim processing for PF withdrawals, ESIC benefits, etc.

  Resolve payroll-related disputes and concerns effectively. 

Data Management & Reporting 

 Maintain and update payroll and compliance databases.

  Generate reports for audits and management review.

  Manage new joinee data and ensure proper documentation. 

 Handle exit formalities, full & final (FnF) settlement, and documentation. 

Key Requirements

  Proficiency in Excel (VLOOKUP, Pivot Tables, Data Validation, etc.). 

 Strong knowledge of Payroll Processing & Compliance (PF, ESIC, TDS).

  Experience with PF & ESIC Portals for filings and issue resolution.

  Attention to Detail & Accuracy in payroll and compliance-related documentation. 

 Ability to handle employee grievances related to payroll and statutory benefits.  

REQUIREMENTS:

 Bachelor’s Degree in Accounting preferred

 MBA in HR will be a added advantage

 Minimum 1 year’ experience in payroll

 Experience with payroll processing and wage attachment

 Excellent organization and mathematical skills

 Familiarity with Windows-based computer programs a must

 Experience in MS excel

Please share profiles on email after shortlisting and schedule a face to face interview. Also connect with me only for this position.

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

• Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.  
•  
• Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.  
• To know more visit https://elocitytech.com/" target="_blank">https://elocitytech.com/ 

• Responsibilities:  
• Determines technical feasibility of features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.  
• Exercises judgement in prioritizing tasks and selecting methods and techniques for obtaining solutions.  
• Create low-level design of modules of a software application through proper documentation and diagrams.  
• Develops software solutions by studying requirements, clarifying customer/user needs, analysing data and processes and following established software development practices and processes.  
• Develops proof of concepts for technical evaluation and early customer feedback  
• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications  
• Networks with internal and external personnel in own area of expertise.  

• Good command in JavaScript/TypeScript. Knowledge of Java/Python will be a plus.  
• Experience in Debugging/troubleshooting TypeScript code.  
• Experience in API development (REST/GraphQL etc)  
• Experience in development of Web and Mobile(android/iOS) applications  
• Exposure of Parallel and Asynchronous programming  
• Experience in writing Unit tests (Jest or any similar framework)  
• Should be proficient in relational Database concepts (Postgres etc.)  
• Knowledge of Non-relational Databases would be a plus.  
• Good Understanding of Object-Oriented Programming Concepts.  
• Good Understanding of Design Patterns.  
• Good command of Data structures, Algorithms and Complexity.  
• Good at problem solving and analytical skills.  
• Experience with Source Code Versioning systems (Git etc)  
• Understanding of Micro services Architecture would be a plus has context menu

• Must know how to design the theme
• Must know about the Plugin development
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Must know how to develop a website using Elementor.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development
• Good communication skills.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Must know how to design and develop an E-commerce Website in WordPress using Woocommerce Plugin.