Enan Tech Private Limited

Job Description

Description:

WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy. As a Tech Support at WowPe, you’ll resolve technical issues, troubleshoot POS systems, and assist users with step-by-step guidance. Your problem-solving skills and effective communication will ensure customer satisfaction and smooth operations.

Location: Trinity Circle, Bengaluru, India

A Day in the Life

• Review pending tickets and join team stand-up to set priorities.
• Assist customers via phone, email, or chat, troubleshooting POS system issues.
• Escalate complex cases and collaborate with Product and Engineering teams.
• Log case details, update knowledge base, and share customer feedback.
• End the day by reviewing resolved cases and preparing handovers.

Key Responsibilities

• Respond to customer queries via phone, email, or chat and provide prompt technical support for WowPe POS systems.
• Diagnose and troubleshoot software, hardware, and connectivity issues.
• Escalate unresolved or complex technical problems to the Product and Engineering teams.
• Maintain detailed records of customer interactions and solutions in the support system.
• Update and improve knowledge base articles with new solutions and best practices.
• Ensure customer satisfaction through timely follow-ups and effective problem resolution. 

Basic Qualifications

• Bachelor’s degree in any discipline (BBA/B.Com/BE/B.Tech preferred).
• Strong communication skills (verbal and written).
• Problem-solving mindset and ability to address client queries.
• Basic understanding of sales processes and CRM tools (preferred)
• Knowledge of technical troubleshooting and support (added advantage)
• Eagerness to learn and adapt in a fast-paced environment.

What We Offer

• Comprehensive training and mentorship to enhance your technical and support skills.
• A collaborative work environment with growth opportunities in the fintech space.
• Competitive compensation and exposure to innovative POS solutions.

About the Role

We need a UI/UX & Graphic Designer who can craft seamless fintech experiences and maintain strong brand identity across products and marketing. The role includes UX design, branding, motion graphics, and creative strategy.

Key Responsibilities

UI/UX Design

• Design intuitive interfaces using Figma/Adobe XD for apps, dashboards, onboarding journeys, and web screens.
• Create wireframes, prototypes, micro-interaction specs, and UX flows.
• Develop component-based design systems aligned with developer structures.
• Deliver developer-ready files with proper organization, naming, auto-layout, breakpoints, constraints, and documentation.
• Collaborate closely with developers for pixel-perfect implementation and QA.
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Branding & Visual Identity

• Create brand identity systems (logo, typography, palettes, icons, illustrations).
• Maintain and evolve brand guidelines for product and marketing assets.

Social Media, Motion Graphics & Collateral

• Design creatives, banners, ads, promotional visuals, and product update graphics.
• Create animation videos, motion graphics, UI micro-interactions.
• Build reusable templates for campaigns, landing pages, and emailers.

Creative Strategy & Research

• Conduct market research and trend analysis to shape modern fintech experiences.
• Create mood boards, concept decks, and storytelling assets for campaigns and launches.

Requirements

• Up to 1 year of experience in UI/UX + Graphic Design (preferably fintech/tech).
• Strong skills in Figma, Adobe XD, Photoshop, Illustrator, InDesign, After Effects, Canva (Blender is a plus).
• Strong knowledge of UX principles, design systems, typography, color theory, layouts, and responsive design.
• Portfolio must include UI/UX case studies, web/app designs, branding work, social creatives, and motion graphics.
• Ability to manage multiple projects with strong attention to detail.

App Growth & Performance Marketing Executive / App Promotion & ASO Executive

About WowPe

WowPe is a fast-growing fintech platform enabling seamless digital payments through QR, Soundbox, POS, and Payment Gateway solutions. We focus on driving merchant adoption and app-based payment experiences across India using innovative and scalable growth strategies.

Role Overview

We are looking for a dynamic and growth-focused App Growth & ASO Executive who is passionate about mobile app promotion and understands alternative app marketing channels beyond Meta and Google. This role is ideal for a fresher or experienced up to 1 year to learn, experiment, and scale WowPe’s app installs and engagement through smart distribution strategies.

Key Responsibilities

App Promotion & Growth

Execute app install and promotion campaigns using display ads and third-party app platforms

Identify and manage non-traditional app promotion channels such as utility apps, fintech apps, publisher apps, OEM platforms, and affiliate networks

Explore innovative methods for merchant-led app adoption and offline-to-online installs

• App Store Optimization (ASO)
• Optimize WowPe’s app listing on the Google Play Store
• Work on keyword research, app title, short & long descriptions
• Improve conversion through creatives, screenshots, and review strategies
• Track ASO performance and recommend improvements
• Campaign Execution & Testing
• Assist in planning and running CPI / CPA campaigns
• Test various ad formats such as native ads, interstitial ads, and rewarded ads

Coordinate with design and content teams for creatives and banners

• Performance Tracking & Reporting
• Monitor installs, CPI, retention, and engagement metrics
• Prepare weekly and monthly campaign performance reports
• Analyze campaign results and suggest optimization strategies

Required Skills & Qualifications

Graduation in Marketing, Business, Media, or related field.

• Basic understanding of mobile app marketing and advertising
• Knowledge of ASO concepts and Play Store optimization
• Familiarity with display advertising and third-party app promotions
• Strong analytical, research, and communication skills
• Willingness to experiment and learn fast-paced growth strategies

Good to Have

• Exposure to fintech, payment apps, or merchant-focused platforms
• Knowledge of CPI-based campaigns and ad networks
• Understanding of QR-based payment ecosystems
• Hands-on experience with any ad network or affiliate platform

Job Title: Infrastructure Engineer

Experience: 4.5Years +

Location: Bangalore

Employment Type: Full-Time

Joining: Immediate Joiner Preferred

💼 Job Summary

We are looking for a skilled Infrastructure Engineer to manage, maintain, and enhance our on-premise and cloud-based systems. The ideal candidate will have strong experience in server administration, virtualization, hybrid cloud environments, and infrastructure automation. This role requires hands-on expertise, strong troubleshooting ability, and the capability to collaborate with cross-functional teams.

Roles & Responsibilities

• Install, configure, and manage Windows and Linux servers.
• Maintain and administer Active Directory, DNS, DHCP, and file servers.
• Manage virtualization platforms such as VMware or Hyper-V.
• Monitor system performance, logs, and uptime to ensure high availability.
• Provide L2/L3 support, diagnose issues, and maintain detailed technical documentation.
• Deploy and manage cloud servers and resources in AWS, Azure, or Google Cloud.
• Design, build, and maintain hybrid environments (on-premises + cloud).
• Administer data storage systems and implement/test backup & disaster recovery plans.
• Handle cloud services such as cloud storage, networking, and identity (IAM, Azure AD).
• Ensure compliance with security standards like ISO, SOC, GDPR, PCI DSS.
• Integrate and manage monitoring and alerting tools.
• Support CI/CD pipelines and automation for infrastructure deployments.
• Collaborate with Developers, DevOps, and Network teams for seamless system integration.
• Troubleshoot and resolve complex infrastructure & system-level issues.
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Key Skills Required

• Windows Server & Linux Administration
• VMware / Hyper-V / Virtualization technologies
• Active Directory, DNS, DHCP administration
• Knowledge of CI/CD and Infrastructure as Code
• Hands-on experience in AWS, Azure, or GCP
• Experience with cloud migration and hybrid cloud setups
• Proficiency in backup, replication, and disaster recovery tools
• Familiarity with automation tools (Terraform, Ansible, etc. preferred)
• Strong troubleshooting and documentation skills
• Understanding of networking concepts (TCP/IP, VPNs, firewalls, routing) is an added advantage

Key Responsibilities

• Design secure, scalable, and compliant architectures for payment gateway, payout, and POS systems.
• Collaborate with clients to identify their business needs and translate them into technical solutions.
• Lead the integration of new payment methods, APIs, and third-party platforms.
• Ensure solutions adhere to financial regulations and industry standards such as PCI DSS.
• Provide technical guidance to development teams, ensuring alignment with architectural designs.
• Innovate solutions to optimize transaction processing speed, reliability, and cost-efficiency.
• Stay ahead of emerging fintech trends, including blockchain, AI-based fraud detection, and tokenization.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in software architecture or related roles, with a focus on fintech or payments.
• Proven expertise in designing and deploying secure APIs and payment processing systems.
• Strong understanding of PCI DSS compliance, data security, and encryption standards.
• Excellent communication skills to bridge technical and non-technical stakeholders.

Preferred Qualifications

• Master’s degree in a related field.
• Experience in high-volume transaction systems with low-latency requirements.
• Knowledge of emerging payment technologies like blockchain, UPI, and real-time payments.
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with tools like Kubernetes, Docker, and CI/CD pipelines.

A Day in the Life:

• Collaborate with developers and product managers to understand feature requirements.
• Review feature specifications and design detailed test cases.
• Perform manual tests on payment gateway systems, including transaction flows and API validations.
• Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
• Conduct regression testing to ensure system stability after updates.
• Participate in team discussions to troubleshoot and resolve issues.
• Document test results and prepare for upcoming sprint activities.

Key Qualifications and Skills:

• 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
• Strong knowledge of payment processing.
• Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
• Proficiency in SQL for database validation (transaction logs, ledger entries).
• Hands-on experience with JMeter, Postman, Selenium, or similar tools.
• Knowledge of blockchain-based payouts (optional but a plus).

Key Responsibilities:

1. Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
2. Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
3. Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
4. Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
5. Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
6. Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
7. Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.

Key Responsibilities:

• Build and maintain Single Page Applications (SPAs) using Angular.
• Design and implement CRUD functionalities and modular components.
• Develop responsive, user-friendly interfaces using CSS and frameworks like Bootstrap.
• Optimize web application performance and address validation, error management, and edge cases.
• Collaborate with cross-functional teams to ensure seamless integration of UI/UX designs.

Job Description:

• Basic Qualifications Proficiency in Angular (AngularJS or Angular 2+).
• Strong skills in JavaScript, TypeScript, HTML5, and CSS3.
• Experience in building modular frontend architectures and reusable components.
• Familiarity with Angular features such as routing, directives, and services.
• Knowledge of responsive design principles and CSS frameworks like Bootstrap.
• Strong debugging and problem-solving skills.

Preferred Qualifications:

• 2+ years of professional experience in frontend development.
• Proven experience in building CRUD-based applications.
• Exposure to fintech or customer-facing domains is a plus.
• Experience with custom directives, Angular Pipes, or other frontend frameworks/libraries