Growing Stars Consulting Private Limited

Job Role: Tax Operations Associate

Location: Gurugram (Onsite)

Shift: Rotational Shift | 5 Days Working | Rotational Week Offs

Employment Type: Full-time

Experience: Minimum 6 months of relevant experience

Education: Graduate or Undergraduate

Benefits: Both-side cab facility

Job Overview:

We are hiring a detail-oriented professional to support backend operations in tax compliance, documentation, and statutory reporting.

Key Responsibilities:

• Ensure timely and accurate filing of GST, TDS/TCS, and Income Tax returns

• Prepare tax computations, reconciliations, and compliance reports

• Maintain documentation and assist during statutory, internal, and tax audits

• Monitor TDS/TCS deductions, deposits, and Form 16/16A generation via TRACES

• Handle tax notices, queries, and compliance issues in coordination with consultants

• Ensure adherence to updated tax laws, regulations, circulars, and internal SOPs

Job Role: Wealth Management Associate.

Job Location: Gurugram (Onsite)

Job Type: Full Time.

Relevant Experience:

• Minimum 6 months experience in wealth management operations, equity research, or investment advisory support.
• Exposure to equities, ETFs, mutual funds, and crypto instruments.
• Experience in portfolio analysis, market research, and client reporting.
• Familiarity with corporate actions, dividends, NAV movements, and financial statements.
• Experience working with RM teams / PMS / AIF setups preferred

Key Skills:

• Capital markets & investment products knowledge
• Equity & fund analysis
• Financial statement analysis
• Advanced Excel & MIS
• NISM certification preferred

Job Role: Trade Operations Associate

Job Location: Gurugram (Onsite)

Job Type: Full Time.

Relevant Experience:

• Minimum 6 months experience in trading operations / OMS / EMS support.
• Exposure to trading platforms, exchange connectivity, order management systems.
• Experience handling connectivity issues, order failures, or trading incidents.
• Familiarity with UAT testing, system upgrades, API/FIX connectivity

Key Skills:

• Trading systems & market infrastructure knowledge
• OMS/EMS & FIX protocol
• Incident management
• System monitoring & reporting
• Risk controls & SOP adherence

Job Role: Asset Servicing Operations

Job Location: Gurugram (Onsite)

Job Type: Full Time.

Relevant Experience:

• Minimum 6 months experience in asset servicing or corporate actions processing.
• Exposure to dividends, bonuses, rights, mergers, splits, buybacks.
• Experience coordinating with custodians, NSDL/CDSL, brokers.
• Knowledge of entitlement processing and reconciliation

Key Skills:

• Corporate actions lifecycle
• Reconciliation & exception handling
• Excel & MIS reporting
• Documentation & regulatory compliance
• Stakeholder coordination

Job Role: Clearing & Settlement Associate.

Job Location: Gurugram (Onsite)

Job Type: Full Time.

Relevant Experience:

• Minimum 6 months experience in clearing & settlement or trade operations
• Hands-on exposure to T+1 / T+2 settlement cycles
• Experience with brokers, custodians, clearing corporations, exchanges (NSE/BSE)
• Knowledge of reconciliations, settlement breaks, exception handling

Key Skills:

• Trade lifecycle knowledge
• Clearing & settlement processes
• Reconciliation & break resolution
• Excel & MIS reporting
• Regulatory & NISM compliance awareness

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Role: Sales Consultant (Outbound Process)

Location: Noida, Uttar Pradesh | Employment Type: Full-Time

About the Role

We are seeking an experienced Sales Consultant (Outbound Process) to drive revenue growth by engaging with potential clients, managing the full sales cycle, and achieving defined targets. The role involves handling qualified leads from the Telemarketing team, making outbound calls (dialer/manual), and ensuring seamless agreement signings.

Key Responsibilities

• Convert qualified leads into successful closures through outbound calls.
• Manage end-to-end sales processes, including agreement formalities.
• Build and maintain strong client relationships with timely follow-ups.
• Consistently achieve sales targets and report on performance.

Qualifications

• Minimum 12th pass; graduates preferred.
• At least 1 year of outbound sales experience in the US market.
• Strong communication, negotiation, and client-handling skills.

Work Schedule

• US EST working hours (with Daylight Saving adjustments).
• Flexibility to work weekends as required.

Compensation & Benefits

• Salary: Up to ₹42,000 per month + performance-based incentives.
• Complimentary two-way cab service (within 30 km) or ₹3000 travel allowance.
• Annual increments, appraisals, and growth opportunities.
• Supportive and collaborative work environment.

Job Title: Team Leader

Location: Jaipur

Shift: 9:00 AM – 8:00 PM (Day Shift)

We are hiring experienced professionals with strong sales expertise and leadership skills to manage and motivate our outbound sales team in Jaipur.

Requirements:

• Excellent communication & interpersonal skills
• Outbound sales experience preferred
• Strong sales background (highly desirable)
• Minimum 1 year of team handling experience

Key Responsibilities:

• Lead, mentor, and motivate the sales team to achieve targets
• Monitor performance and provide actionable feedback
• Ensure adherence to sales processes & quality standards
• Handle escalations and resolve customer issues
• Prepare reports on team performance
• Train and guide new members for better productivity

Hiring Update | Business Development Executive – Jaipur

Growing Stars Consulting Private Limited is currently hiring for the role of Business Development Executive for a leading Sales Process (Blended – Voice and Chat).

Location: Jaipur (Work from Office)

Salary Package: Up to ₹6 LPA

Shifts: Rotational shifts with rotational offs

Cab Facility: Provided during odd hours

Eligibility Criteria:

• Minimum 2+ years of experience in Sales (B2C/B2B/Inside Sales)
• Excellent verbal and written communication skills in English
• Open to Graduates and Undergraduates
• Must be comfortable with both *Voice and Chat-based interaction*
• Ability to work in a target-driven environment

Roles and Responsibilities:

• Engage with potential customers through voice and chat to understand their requirements
• Promote and explain services to convert leads into sales
• Build and maintain strong customer relationships
• Achieve monthly sales targets and performance metrics
• Maintain accurate records of calls, leads, and customer interactions
• Collaborate with internal teams to ensure smooth onboarding and support

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools