Inside Sales Executive – IT Products & Services

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net

Job Description:

The Purchase Manager will lead and oversee the procurement process for our real estate and construction projects. The ideal candidate should possess 8-15 years of procurement experience, with a strong focus on the construction and materials industry. We offer a competitive salary reflective of industry standards.

Responsibilities:

Procurement Planning:

·       Collaborate with project managers to comprehend procurement requirements.

·       Gain a thorough understanding of the requirements and technical requirements of the product or service.

·       Develop procurement plans for timely and cost-effective material, equipment, and service procurement.

·       Conduct market research to identify potential suppliers and maintain a robust supplier database.

Supplier Management:

·       Evaluate suppliers based on quality, reliability, and cost-effectiveness.

·       Negotiate and manage supplier contracts.

·       Monitor supplier performance, resolving any issues promptly.

·       Cultivate strong relationships with suppliers for material and service availability.

·       Updating of supplier database with the latest entrants and the evolving technologies relevant to the industry

Purchase Order Management:

·       Review and convert purchase requisitions into accurate and complete purchase orders.

·       Monitor and track purchase orders to ensure on-time delivery.

·       Coordinate with project teams and suppliers to resolve delivery or quality issues.

Cost Management:

·       Analyze market trends, prices, and supplier performance for cost-saving opportunities.

·       Implement cost control measures without compromising quality.

·       Conduct periodic audits for compliance with procurement policies.

·       Analyze every material or product to ensure the pricing is appropriate for the product procured.

Inventory Management:

·       Manage inventory levels for optimal stock availability.

·       Coordinate with warehouse and project teams to track and reconcile inventory.

·       Implement inventory control measures to minimize stock-outs and excess inventory.

Compliance and Documentation:

·       Ensure compliance with company policies, procurement regulations, and applicable laws.

·       Maintain accurate procurement records and documentation.

·       Prepare reports and provide updates on procurement activities to management.

Qualifications:

·       8 - 15 years of procurement experience in the real estate or construction industry.

·       Residential purchase experience is essential.

·       Strong Proficiency in MS Office (Excel, Word).

·       Experience in preparing MIS reports as per management requirements.

·       Strong knowledge of procurement processes, vendor management, and supply chain management.

·       Excellent negotiation and communication skills.

·       Proficient in procurement software (ERP) and other relevant tools.

·       BE, BTech or Master's degree in Business Administration, Supply Chain Management, or a related field (preferred).

·       Good Analytical skills to review the quotations and understand the intricacies.

·       Financial acumen to grasp the impact of procurement decisions on the overall budget.

·       Strategic thinking to develop and implement cost-effective procurement plans that align with the organization's goals.

·       Maintaining ethical standards in procurement practices ensures transparency, fairness, and integrity, which is crucial for long-term success and cost management.

·       Being adaptable to changes in the market, industry regulations, or organizational priorities allows for agility in adjusting procurement strategies for optimal cost management.

·       Good understanding on National Building Code (NBC) of construction

Desired skills and education requirement:

- 1 to 4years of related experience in marketing calls preferably real estate associates/ Bachelors degree.

- Should be comfortable to work from office.

- Excellent English and Hindi.

- Communication skills.

- Convincing skills.

Roles and responsibilities:

- Dialling enquiries and understanding the requirements and sharing relevant information about the properties.

- Updating all the information and scheduling property visits.

- Responding outbound and inbound calls.

- Scheduling follow-up calls and ensuring the clients are contacted.

- Cross pitching properties based on client requirement.

- Allocating leads to respective sales executive and collecting feedback.

- Ensuring all enquiries with feedback are updated regularly in the software.

- Supporting the sales team in pre-sales activities.

• 4 - 5 years of system engineering experience on any programming language such as Java / .net / Python / angular
• Must have delivered 5 to 6 real time integration engagements for Archer
• Must have experience in developing Custom Objects on Archer to call deployed APIs or Archer’s internal APIs
• Must have strong expertise in developing multi-threaded, scalable applications to support heavy data transactions
• Must have strong expertise in designing applications with architectural patterns such as MVC
• Great to have exposure to DevOps or DevSecOps
• Great to have exposure to source code review or secure coding practices

• Enguru is India’s leading destination for online learning English, with over 4 crore learners
• who have used our products. enguru caters to multiple audiences, including adult and
• children learners looking to learn English through live group and/or personal classes.

• You will have end-to-end ownership in helping to launch the first iOS app in the enguru
• product suite. You will work closely with back-end engineers, product managers and graphic
• designers to build different layers of the infrastructure. You will be responsible for
• discovering, evaluating and implementing new technologies in your process to optimise the
• development efficiency.

• Experience in publishing iOS apps in the app store, and worked on the development of iOS apps and their integration with back-end services.

• Proficient in offline storage database systems and experience with third-party libraries (including custom libraries
• Strong debugging, troubleshooting, performance tuning and optimisation skills.
• Knowledge of asynchronous and multithreading pattern.
• Excellent computer science fundamentals, including databases, OOP, data structure and algorithm knowledge.
• Experience building fluid custom interfaces for a variety of screens, backed with a strong understanding of Apple design principles and interface guidelines.

Responsibilities:-

Posting technical job descriptions across various job portals
Source potential candidates on niche skills
Parse specialized skills and qualifications to screen IT and Engineering resumes
Perform pre-screening calls to analyse applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
Coordinate with the team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates
Completion of on-boarding formalities for the new hires
Conduct job and task analyses to document job duties and requirements
Keep up to date with new technological trends and products

Requirements:-

Proven work experience as a Technical Recruiter
Hands-on experience with various interview formats (e.g. phone, Skype and structured)
Technical expertise with an ability to understand and explain job requirements for IT / Engineering roles
Familiarity with Applicant Tracking Systems and resume databases
Thorough knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
Excellent verbal and written communication skills
Graduate / Post Graduate degree(s)

These role(s) are entitled to aggressive performance and target-based variables, as designed by the management.

Additional Details

Work Location – Assotech Business Cresterra, Sector 135, Noida
Shift Timings – 9:00 AM – 6:00 PM (IST) (Monday – Friday)

Location : Bangalore

Experience : 3-8 + yrs of relevant experience in handling social boards like Facebook, Twitter, Instagram, etc.

Managing presence of all the south (Kannada, Tamil, Telugu, Malayalam and Marathi properties on social media

Implementing websites social media strategy

Tracking social media conversations about the brand

Tracking social trends for potential viral content

Tracking competition on platforms

Collaborate with Product Development team.

Monitoring trends in social media tools, trends and applications

Implementing insights gained from social media monitoring.

Should be comfortable in handling a small team.

Responsible for copy and Video editing of news stories that go up on the websites.

Should have excellent command over Hindi and English

Excellent overall writing skills in a number of different styles/tones Impeccable spelling and grammar.

A deep understanding of customers and what motivates them online.Great research, organizational, and learning skills.

Researching markets and industries to compare and create content that is innovative and original.

Consistently brainstorming and collaborating with team for new ideas and strategies.

Coordinate with marketing and design teams to illustrate articles

Familiarity with keyword placement and other S E O best practices

High comprehension of software like Microsoft Word and Google Docs

Paraphrase or write content from scratch depending on specific instructions provided in the work order Revises, edits, or updates instructions, information, and frequently asked questions as necessary.

Content Writers Work

Core website copy

Social media posts

Content for banners

Product descriptions

Company bios

Landing Pages

Blogs and news articles

Case studies, whitepapers, and e books

Excellent knowledge of handling social boards like Facebook, Twitter, Instagram, etc.

Understanding of SEO and web traffic metrics

Experience required: Candidates with 3-8 + yrs of relevant experience in similar newsroom role will be preferred.