Lynx Technologies LLC

We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.

The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.

Key Responsibilities

Hardware Support

• Install, configure, and maintain network and standalone printers.
• Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
• Perform preventive maintenance and component replacements.
• Coordinate warranty repairs and vendor escalations.
• Maintain spare parts inventory and service records.

Software & System Support

• Install, configure, and troubleshoot printer drivers.
• Resolve printing issues in Windows and macOS environments.
• Configure network printers (TCP/IP, shared printers, print servers).
• Support print management and secure printing solutions.
• Assist with driver compatibility and firmware updates.

Network & Infrastructure Support

• Troubleshoot LAN/WAN printing issues.
• Resolve IP conflicts, connectivity failures, and access permissions.
• Support printer integration with Active Directory and enterprise systems.

User & Ticket Support

• Log, track, and resolve incidents using ticketing systems
• Maintain documentation of recurring issues and solutions.
• Ensure timely resolution within defined service levels.

Required Qualifications

• Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in printer hardware and software support.
• Strong troubleshooting skills in printer repair and diagnostics.
• Experience with Windows OS, macOS, and basic networking.
• Willingness to work night shifts aligned with U.S. time zones.

Preferred Qualifications

• Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
• Familiarity with print servers and print management tools.
• Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Experience working in SLA-driven environments.

Key Competencies

• Strong analytical and troubleshooting skills
• Customer-focused approach
• Excellent communication skills (verbal and written)
• Ability to manage multiple support tickets efficiently

We are hiring a Technical Sales Executive who will handle inbound calls from US customers, sell printers and related IT products, assist customers with setup, and upsell additional services and support plans.

This is a hybrid role combining:

• Technical troubleshooting
• Customer service
• Sales & upselling

The ideal candidate understands printers and basic IT hardware while also being confident in closing sales.

Key Responsibilities

• Handle inbound calls from US-based customers
• Sell printers and related IT hardware to B2C and B2B customers
• Assist customers in printer setup and installation
• Troubleshoot basic printer, computer, and internet connectivity issues
• Upsell extended warranty, accessories, and service plans
• Convert leads into successful sales
• Maintain high customer satisfaction ratings
• Achieve monthly revenue and conversion targets

Required Skills

• Strong knowledge of printers (installation, configuration, troubleshooting)
• Basic understanding of computers and internet/network issues
• Sales skills with ability to close deals
• Excellent customer service and communication skills
• Experience handling inbound calls
• Ability to upsell and cross-sell
• Target-oriented mindset

Eligibility Criteria

• Graduate
• Experience in technical support / IT support / printer support preferred
• Experience in B2C or B2B sales preferred
• Excellent English communication (mandatory)
• Immediate joiners preferred

Experience Required

• 1–3 years in Technical Support / IT Support / Printer Support / Sales
• (Freshers with strong technical and sales skills can also apply)

What We Offer

• Competitive salary + attractive incentives
• High performance-based commissions
• International exposure (US market)
• Growth opportunities within sales & technical leadership
• Performance-driven work culture

Location

Hiring in India (supporting US customers)

Why Join Us?

If you are someone who understands printers technically AND can confidently sell, this role gives you the opportunity to earn through performance while working with an international customer base.

Immediate Joiners Preferred

Apply now if you are ready to start immediately and grow in a fast-paced technical sales environment.

We are building an advanced, AI-driven multi-agent software system designed to revolutionize task automation and code generation. This is a futuristic AI platform capable of:

✅ Real-time self-coding based on tasks  

✅ Autonomous multi-agent collaboration  

✅ AI-powered decision-making  

✅ Cross-platform compatibility (Desktop, Web, Mobile)  

We are hiring a highly skilled **AI Engineer & Full-Stack Developer** based in India, with a strong background in AI/ML, multi-agent architecture, and scalable, production-grade software development.

### Responsibilities:

- Build and maintain a multi-agent AI system (AutoGPT, BabyAGI, MetaGPT concepts)  

- Integrate large language models (GPT-4o, Claude, open-source LLMs)  

- Develop full-stack components (Backend: Python, FastAPI/Flask, Frontend: React/Next.js)  

- Work on real-time task execution pipelines  

- Build cross-platform apps using Electron or Flutter  

- Implement Redis, Vector databases, scalable APIs  

- Guide the architecture of autonomous, self-coding AI systems  

### Must-Have Skills:

- Python (advanced, AI applications)  

- AI/ML experience, including multi-agent orchestration  

- LLM integration knowledge  

- Full-stack development: React or Next.js  

- Redis, Vector Databases (e.g., Pinecone, FAISS)  

- Real-time applications (websockets, event-driven)  

- Cloud deployment (AWS, GCP)  

### Good to Have:

- Experience with code-generation AI models (Codex, GPT-4o coding abilities)  

- Microservices and secure system design  

- Knowledge of AI for workflow automation and productivity tools  

Join us to work on cutting-edge AI technology that builds the future of autonomous software.

We’re building a powerful, AI-driven communication platform — a next-generation alternative to RingCentral or 8x8 — powered by OpenAI, LangChain, and SIP/WebRTC. We're looking for a Full-Stack Software Developer who’s passionate about building real-time, AI-enabled voice infrastructure and who’s excited to work in a fast-moving, founder-led environment.

This is an opportunity to build from scratch, take ownership of core systems, and innovate on the edge of VoIP + AI.

What You’ll Do

• Design and build AI-driven voice and messaging features (e.g. smart IVRs, call transcription, virtual agents)
• Develop backend services using Python, Node.js, or Golang
• Integrate OpenAI, Whisper, and LangChain with real-time VoIP systems like Twilio, SIP, or WebRTC
• Create scalable APIs, handle call logic, and build AI pipelines
• Collaborate with the founder and early team on product strategy and infrastructure
• Participate in occasional in-person strategy meetings (Delhi, Bangalore, or nearby)

Must-Have Skills

• Strong programming experience in Python, Node.js, or Go
• Hands-on experience with VoIP/SIP, WebRTC, or tools like Twilio, Asterisk, Plivo
• Experience integrating with LLM APIs, OpenAI, or speech-to-text models
• Solid understanding of backend design, Docker, Redis, PostgreSQL
• Ability to work independently and deliver production-grade code

Nice to Have

• Familiarity with LangChain or agent-based AI systems
• Knowledge of call routing logic, STUN/TURN, or media servers (e.g. FreeSWITCH)
• Interest in building scalable cloud-first SaaS products

Work Setup

• 🏠 Remote work (India-based, must be reachable for meetings)
• 🕐 Full-time role
• 💼 Direct collaboration with founder (technical)
• 🧘‍♂️ Flexible hours, strong ownership culture