Grexa AI Pvt Ltd

Job Title: Business Development Manager

Location: Vashi, Navi Mumbai

Company: Grexa AI Pvt Ltd

About Grexa

Grexa is a new-age, venture-funded AI startup founded by four seasoned entrepreneurs and former CXOs of Testbook.com - Ashutosh Kumar, Narendra Agrawal, Ayush Varshney, and Arpit Oswal. Together, they built Testbook from the ground up into a $30Mn ARR business with 1,000+ employees, which was later successfully acquired by a leading edtech company. The founding team comprises IIT Bombay and IIT Kanpur alumni, each with over 15 years of experience in building high-growth digital businesses powered by cutting-edge AI.

At Grexa, we're on a mission to build the world’s first Marketing AI Agent for small businesses - a fully autonomous system that drives real revenue growth by automating and optimizing every aspect of digital marketing. Our goal is to make powerful digital marketing accessible to every small business on the planet.

We’re assembling a rockstar team to create one of the fastest-growing AI startups from India, poised to disrupt the global digital marketing space.

If you're excited about solving meaningful problems and building transformative AI products - we’d love to hear from you. Apply now and be part of this journey.

Role Overview

We are looking for a Business Development Manager with strong expertise in sales, strategy, digital marketing, and team leadership, particularly in the local business technology solutions space.

Key Responsibilities

• Lead sales operations, including lead nurturing, consultation pitching, and deal closures.
• Develop and execute smart sales strategies to deliver high conversion numbers.
• Analyze market trends, competitor offerings, and customer pain points to refine sales tactics.
• Work closely with the marketing team to optimize lead conversion through targeted campaigns.
• Conduct pricing and value comparisons to demonstrate ROI to clients.
• Oversee the entire sales pipeline, ensuring smooth follow-ups and post-sale satisfaction.
• Track performance metrics, prepare sales reports, and implement strategies for continuous improvement.

Requirements

• Proven 4+ years of experience in business development, sales and digital marketing (preferably in local business tech solutions).
• Strong expertise in sales pitch, sales strategy, digital marketing, and team leadership.
• Excellent communication, negotiation, and presentation skills.
• Comfortable with using and selling technology platform solutions
• Self-motivated, target-driven, and adaptable to a fast-paced environment.

Nice to Have

• Experience in selling digital marketing services or SaaS products to local businesses.
• Understanding of SEO and Local SEO, online reputation management, and Google and Meta Ads.
• Experience in handling high-ticket sales and negotiating long-term contracts.

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.

Key Responsibilities

• Create and implement processes to deeply understand the client’s business as well as to onboard them such that they integrate Grexa into their daily operations confidently.
• Continuously monitor client engagement metrics to identify opportunities for optimization, proactively intervening to enhance platform adoption and satisfaction.
• Act as the strategic bridge between clients and internal teams, ensuring seamless resolution of operational needs while driving continuous improvement.
• Champion the voice of the client by collecting rich feedback and delivering it as actionable insights to influence product development and service innovation.
• Strategically identify growth opportunities among clients, advising clients on how to unlock more value through advanced features and tailored solutions.
• Own the client journey end-to-end such that Grexa’s renewal and revenue expansion objectives are met.

Requirements

• 1 to 3 years of work experience in Program Management, Operations, or Growth roles etc
• Experience in designing and scaling operational processes.
• Strong problem-solving skills with a focus on execution and delivering results.
• Proactive, detail-oriented, and outcomes-driven — someone who can solve on-ground problems in real time
• Excellent stakeholder management and communication skills.
• Proficiency in basic tech tools like CRM systems, Excel, WhatsApp APIs, marketing tools, etc.

Why Join Us

• A high-growth environment with real ownership from day one — this is not just a role, it’s a launchpad for your career
• Work directly with founders and cross-functional teams on impactful client journeys and product feedback loops
• Energy and agility of a startup with structured processes that support long-term growth
• Tools, support, and mentorship to fast-track your learning curve
• Access to cutting-edge AI-driven solutions and automation technology
• Opportunity to be part of a mission that’s transforming how businesses scale and serve their clients