Client Acquisition Executive

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Shopify Developer Job Brief

We are looking for Shopify developers who are comfortable programming on the Shopify platform. They should have development experience, in-depth understanding, and distinct perspectives of all things to specialize in all the Shopify projects.

The chosen candidate should be able to create a bespoke development using the existing Shopify templates. Besides that, they must also know how to convert mock-ups and specifications into complete functional solutions.

He/she must also know how to update and modify the existing websites to enhance the UX/UI design or add new features. They must also know how to test and develop 3rd-party Shopify apps and customize and create Shopify accounts.

Shopify Developer Responsibilities

• Make knowledgeable and engaging Shopify store online to increase the revenue and sales.
• Make bespoke themes and change all the pre-existing templates according to the predefined company guidelines.
• Should be a professional in all areas of the E-commerce platform.
• Work with the UI and UX design teams to make the inventive, strong, and unique user experience.
• Ensure smooth connection with the Shopify Apps, Marketing Tools, and Platform APIs.
• Must debug and test out the websites regularly to enhance the performance.
• Offer coordination and technical support to protect the company against failure.
• Increase the conversion rates by optimizing websites.
• Shopify Developer RequirementsBachelor’s degree in Computer Science, Information Technology, or any other similar field.
• Must have maintenance, launch, and shop construction expertise and also have a general understanding of the admin system.
• Expert in JavaScript, DOM, CSS3 and HTML5.
• Has previous experience in Storefront API and working with custom theme.
• Has working knowledge in liquid templating and theming system of Shopify.
• Previous experience in debugging or implementing 3rd-party Shopify applications and making unique solutions when it’s required.
• Must carry expertise and knowledge with jQuery, current frameworks of JavaScript, vanilla JavaScript, and ES2015/ES6.
• Must carry working knowledge of Shopify properties or objects, Meta fields, and AJAX API.
• Must possess debugging and testing abilities utilizing browser console and various other tools.
• Must have the ability to provide proactive feedback and interact effectively.
• Working knowledge in 3rd-party APIs and services along with Shopify plugins.
• Previous experience in creating responsive and unique layouts for mobile devices, tablets, and desktop.

Experience Required

• 6 months- 6 years

JTC provides software solutions to enterprises across the world. We believe that we can only succeed if and only if we have a passionate driven, and capable team. People are at the core of who we are.

We are looking for a person who will be responsible to understand our core values and translate them to create a workplace where our team feels proud to come to work every day.

Responsibilities:

1. Implement recruiting strategies to find the right person for each role in the organization, keeping diversity and inclusion as core values. This includes various activities such as sourcing candidates, scheduling interviews, and onboarding prospective team members.
2. Build the company's brand as a strong engineering company by holding hackathons, engaging with various local engineering groups, and other related initiatives.
3. Support HR functions (5% to 10%) when needed.

About you:

1. You are passionate and driven to build a great team.
2. You are someone who cares deeply about people and demonstrates deep empathy for team members of all backgrounds.
3. You have a willingness to roll up your sleeves and help the team get work done.

What you'll gain:

1. The ability to exercise creativity and leadership in your work.
2. The chance to build a great team that is on a mission to make the world a better place.
3. A team of highly selective, ambitious, and innovative co-workers.

Perks and Benefits:

1. Remote Friendly: You can work from place of your choice, including one time work from home setup reimbursement at the time of joining.
2. Comprehensive Health Insurance: INR 3L health insurance with a wide hospital coverage that covers your spouse, children and parents (with existing pre-conditions), including access to remote on call doctors.
3. Workation: Annual off-sites every year, fully paid, for the team to get together for a week to work and play.
4. Learning Opportunities: Access to best trainings for learning and skill advancements.
5. Time Offs: 12 paid leaves, 6 leaves per year on top of National and Regional holidays.
6. Paid Parental Leave: 6 months maternal and 1 month paternal.

• Strong knowledge of .NET web frameworkwith .Net 3.5/4.0 Version.
• Experience on web-based projects using NET, C# and MS-SQL Server, JavaScript.
• Strong understanding of object-oriented programming.
• Skill for writing reusable libraries.
• Familiar with various design and architectural patterns.
• Knowledge of concurrency patterns.
• Familiarity with Microsoft SQL Server.
• Experience with popular web application frameworks.
• Familiarity with Windows Presentation Framework.
• Knack for writing clean, readable, and easily maintainable code.
• Understanding of fundamental design principles for building a scalable application
• Experience creating database schemas that represent and support business processes.

Desired Candidate Profile

• BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
• 3-5+ years of experience as Logistics CSS Manager
• A focus on execution, problem-solving, improving processes and brand enhancement
• High curiosity
• Openness to considering new perspectives