Business Development Executive

Job Description:

Location: Bangalore (onsite)

Experience: 6 - 9 years

Employment type: Full-time

The Role:

As IT Manager, you will own day-to-day IT operations and take end-to-end responsibility for the infrastructure, identity, and endpoint security that keep our people productive and our business secure. You will drive initiatives aligned to our information security programme, mentor a junior engineer, and represent IT during audits and leadership reviews. This is a hands-on functional ownership role. You will be equally comfortable writing a security policy, configuring a firewall, troubleshooting a laptop, and presenting an IT health summary to senior management.

What You Will Do:

IT Operations and User Support:

 Run daily IT operations across laptops, identity, access, networking, collaboration tooling, and meeting-room infrastructure.

 Own the end-to-end onboarding and offboarding experience - provisioning, device configuration, access, training, and clean revocation.

 Continuously improve ticket response and resolution quality.

Security and Identity:

 Administer and secure Microsoft 365 and Microsoft Entra ID, including licensing, Conditional Access, MFA, and SSO integrations.

 Own endpoint security through EDR and MDM platforms - deployment, tuning, alerting, and incident handling.

 Maintain firewall, VPN, Wi-Fi, and network segmentation.

 Run periodic vulnerability assessments and coordinate remediation.

Compliance and Audit:

 Maintain and evolve the information security management system aligned to ISO 27001:2022.

 Write, update, and communicate IT and security policies. Keep evidence audit-ready.

 Represent IT during internal and external audits.

Vendor and Asset Management:

 Manage vendor relationships for hardware, software, SaaS, endpoint security, MDM, firewall, and connectivity partners.

 Optimise SaaS licence usage across the organisation.

 Oversee the full asset lifecycle - procurement, allocation, audit, and responsible retirement.

Team and Enablement:

 Mentor and grow the junior engineer on the team.

 Lead IT onboarding sessions and periodic security awareness training.

 Build clear, leadership-facing reporting on IT health, security posture, and compliance.

What You Will Bring:

Must-haves:

 6 to 9 years in IT operations, including at least 2 years leading the function or a clear sub-function.

 Hands-on Microsoft 365 and Microsoft Entra ID administration, including Conditional Access, MFA, and SSO.

 Meaningful ISO 27001:2022 experience - you have written or significantly updated security policies and participated in at least one audit cycle.

 Hands-on deployment experience with modern EDR and MDM platforms.

 Working knowledge of networking: firewall, VLAN, VPN, DHCP, DNS, Wi-Fi security.

 Scripting ability in PowerShell or Python.

 Experience managing IT in an organisation with no or minimal on-premise server footprint.

 Strong written and spoken English.

Preferred:

 ISO 27001 Lead Implementer or Lead Auditor certification.

 Microsoft certifications: MS-102 or AZ-500.

 Experience with a SIEM platform such as Wazuh, Microsoft Sentinel, or equivalent.

 Experience administering Google Workspace.

 Experience managing Zoom Rooms or Microsoft Teams Rooms.

 Familiarity with SOC 2 or GDPR.

 Background in a services or consulting company.

Why This Role:

 Short reporting line to IT leadership. Fast decisions and real mentorship.

 Full-stack ownership of a modern, cloud-first IT function.

 Exposure to current security tooling across identity, endpoint, and compliance.

 Structured career development toward a Head of IT profile.

 Compensation is competitive and will be aligned to your experience and fit.

About the Company:

Pace Wisdom Solutions is a deep-tech Product engineering and consulting firm. We have offices in San Francisco, Bengaluru, and Singapore. We specialize in designing and developing bespoke software solutions that cater to solving niche business problems.

We engage with our clients at various stages:

• Right from the idea stage to scope out business requirements.

• Design & architect the right solution and define tangible milestones.

• Setup dedicated and on-demand tech teams for agile delivery.

• Take accountability for successful deployments to ensure efficient go-to-market Implementations.

Pace Wisdom has been working with Fortune 500 Enterprises and growth-stage startups/SMEs since 2012. We also work as an extended Tech team and at times we have played the role of a Virtual CTO too. We believe in building lasting relationships and providing value-add every time. 

Description :

Key Responsibilities :

Primary Database Expertise :

1. One resource should have PostgreSQL as their primary database expertise.

2. One resource should have MySQL as their primary database expertise.

3. One resource should have either PostgreSQL or MySQL as their primary database expertise.

Secondary Database Skills :

- Proficiency in other databases such as MongoDB, MSSQL, ElasticSearch, Oracle, and Redis is a plus.

- Hands-on experience with databases in cloud environments, including GCP, AWS, or Azure, is a must.

- Familiarity with database migrations on GCP, AWS, or Azure cloud platforms is advantageous.

Qualifications and Skills :

- Minimum of 4 years of hands-on experience with MySQL, PostgreSQL, and MSSQL databases.

- Strong logical thinking skills to analyze and solve complex database-related issues.

- Excellent communication and articulation abilities, with the capacity to interact effectively with both technical and non-technical stakeholders.

- Proficiency in handling customer calls and addressing their database-related queries and concerns.

- Experience in one of the following primary databases : PostgreSQL, MySQL.

- Knowledge of secondary databases like MongoDB, MSSQL, ElasticSearch, Oracle, and Redis is a plus.

- Prior experience with database administration in GCP, AWS, or Azure cloud environments.

- Familiarity with database migration processes on cloud platforms is a beneficial skill.

This role offers an opportunity to work with diverse database technologies and cloud platforms, making it an ideal position for a skilled Senior DBA who enjoys a dynamic and challenging environment. If you have a strong database background and are looking to take your career to the next level, we encourage you to apply.

Job Title: Cloud Development & Linux Debugging Engineer

Experience: 5–10 Years

Location: Bangalore / Chennai

Job Summary

We are looking for an experienced Cloud Development & Linux Debugging Engineer with strong expertise in Linux internals, system-level programming, and cloud technologies. The ideal candidate will have hands-on experience in developing, debugging, and optimizing Linux-based systems along with exposure to DevOps tools and containerized environments.

Key Responsibilities

• Develop and debug software at the Linux system level (kernel/user space).
• Work on Linux internals, low-level system components, and performance optimization.
• Design, develop, and maintain applications using Python and C/C++.
• Troubleshoot complex issues in Linux and cloud-based environments.
• Collaborate with cross-functional teams in an Agile/Scrum environment.
• Contribute to automation and infrastructure using DevOps tools.
• Work with containerized and cloud platforms such as Kubernetes and OpenStack.

Required Skills

• Strong experience in Linux software development (Linux internals, system-level programming).
• Proficiency in Python and C/C++.
• Solid debugging and analytical skills.
• Hands-on experience with Ansible, Puppet, and DevOps practices.
• Experience working with OpenStack and Kubernetes.
• Good understanding of Agile/Scrum methodologies.
• Excellent communication and teamwork skills.

Preferred Skills (Good to Have)

• Experience with Go / Golang and Go templating.
• Knowledge of Kubernetes Operators and Helm.
• Exposure to containerization technologies (Docker, Kubernetes).
• Contributions to open-source projects.
• Experience with cloud-native architectures.

Qualifications

• Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
• Self-driven individual with a strong learning mindset.
• Ability to work independently and in collaborative team environments.

Responsibilities:

• Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
• Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
• Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
• Execute the Content Calendar by building and delivering on the roadmap set by the management
• Work closely with the creative teams to represent the content in the most suitable visual format
• Suggest ways to further improve the quality of the documentation

Requirements:

• Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
• 0 to 2 years of experience in technical content writing
• Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
• Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
• Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
• Ability to identify issues, challenges, and gaps associated with the content
• Ability to understand briefs and translate briefs into high-quality product collaterals
• Passion for technology, communication and strong understanding of the industry and organization’s mission
• Basic understanding of web technologies and programming languages to publish viral tech blogs
• Excellent command over written and verbal communication
• Adept at Multitasking, creative thinking and working independently

Key Skills:

            Programming Languages: C#, VB.NET

            Server-Side Technologies: ASP.NET

            Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web

             Sockets

            Database: SQL Server

            Knowledge on below concepts/technologies is an added advantage

            - Cloud Platforms: Azure / Google

            - NodeJS, Mongo DB

            - Redis, RabitMQ, MQTT, Kafka

            - Concept of Continuous Integration / Continuous Deployment

Key Deliverables: Writing codes as per the requirement.

• Defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance
• Providing guidance, thought leadership and mentorship to development teams to build cloud competencies
• Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
• Managing cloud environments in accordance with company security guidelines
• Developing and implementing technical efforts to design, build and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling and advanced analytics
• Participating in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance
• Troubleshooting incidents, identifying root cause, fixing and documenting problems and implementing preventive measures
• Educating teams on the implementation of new cloud-based initiatives, providing associated training as required

Desired Candidate Profile

• Bachelor’s degree in computer science, information technology
• 2+ years of experience as architect, designing, developing, and implementing cloud solutions on AWS platforms
• Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytic
• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists and subject matter experts
• Self-motivation with the ability to drive features to delivery
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly
• AWS certifications are a plus
• Knowledge of web services, API, REST, and RPC    

Your job responsibilities include

• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Reviewing technical requirements and adapting those into a Force.com application.
• Communicating with end-users to fully understand client expectations.
• Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
• Requirement analysis, database design, coding, testing, implementation and maintenance of Salesforce and associated software applications.
• Managing technical delivery of integrations and custom extensions.
• Providing hands-on support in software/application architecture, development, design, independent analysis and problem resolution.
• Overseeing development, design, UI and technology integration efforts for effective completion of a project.
• Salesforce.com setup, configuration, customization, data Migration and deployment of applications to Force.com platform
• Providing guidance to clients over technology, processes and applications while updating them on regular project related developments.

• 3+ years of experience in Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands on experience in Salesforce Lightning development.
• Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
• Solid experience of Lightning component development and Salesforce customization.
• Convert business requirements into well-architected solutions that best leverage the Salesforce.com platform. Develop the technical Design, custom solution and system design based on lightning platform
• Minimum of 6 months Lightning Component development experience.
• Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
• Minimum of 6 months experience with Lightning Design System framework.
• JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
• Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
• Implementing REST integration (Salesforce.com web services API, REST API, JSON, Apex, HTML)
• Being a Certified Force.com Developer is a must, an Advanced Developer is highly desirable
• Strong knowledge of Agile methodology
• Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
• Experience in SFDC customization, integration and administration
• The ability to lead workshops and provide direction to your team members
• Excellent communication and presentation skills

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible