Sales Executive

About Blitzy

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into production-ready code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Location: Pune, India (In-Person) - Must be able to also support USA business hours

The Role

The role is to support our clients and ensure a stable environment across the full lifecycle: installation, ongoing upgrades, and day-to-day operation. The L2 Support Engineer works alongside L1 to triage and resolve issues, and escalates unresolved defects to engineering. It operates across Kubernetes, Docker, and the major cloud providers.

What Success Looks Like

• Customers' issues are resolved faster and escalated cleaner.
• Recurring problems turn into runbooks, dashboards, and alerts, not repeat tickets.
• Engineering trusts your escalations because they come with proof, not guesses.
• Customers trust your communication because it's clear, honest, and on time.

Areas of Ownership

• Deploy and install the platform into customer environments, and troubleshoot installation issues.
• Support ongoing upgrades and day-to-day operation, keeping customer environments stable.
• Work alongside L1 to triage and resolve customer-reported issues, driving them to resolution or escalation.
• Diagnose failures across the stack: compute, networking, storage, and the services running on it.
• Reproduce issues safely against live (often multi-tenant) environments using read-only diagnostics first.
• Build and maintain dashboards, monitors, and runbooks so recurring issues get faster to fix: or stop recurring.
• Write up clear, evidence-backed escalations and post-incident notes.
• Communicate status and resolution to customers clearly and on time.

Required Experience

• Distributed-systems debugging. Reason about a request crossing multiple services, queues, and network hops, and isolate which hop failed. You debug by forming a hypothesis and confirming it with evidence (logs, pod state, queue depth, DB rows), not by guessing.
• Kubernetes & Docker.
• Major cloud providers: GCP, AWS, and Azure. Hands-on with at least one deeply and able to work across the others: managed Kubernetes (GKE/AKS), cloud logging, IAM/auth basics, and cloud disk/storage behavior.
• Strong monitoring & observability practice. Fluent with an APM/observability stack (Datadog or equivalent): log queries, correlating across services by request/trace IDs, reading traces, and building dashboards and alerts. You reach for the data before theorizing.

Additional Skills & Experience

• Python and Redis literacy.
• Basic message queueing. Command transport runs over a message queue (Redis/rq). Comfort inspecting queue depth, backlogs, and stuck/failed jobs; concepts transfer from any broker.
• Networking & WebSockets. Many of our hardest issues are connection problems: WebSocket/Socket.IO drops, NAT/idle/LB timeouts, half-open sockets, DNS-vs-routing, TLS. Tell a transport fault from an application fault.
• SQL / PostgreSQL. Query operational tables to confirm what the system recorded.
• Source-control platforms. GitHub (incl. GitHub Enterprise Server), Azure DevOps, and/or GitLab, clone/push/pull, access tokens, app credentials, and their failure modes.
• CI/CD, Helm & deploy integrity. Many "sudden regressions" are a bad or partial deploy: check what version is actually running before chasing architecture theories. Helm and container deploy pipelines expected. ArgoCD is a plus.
• Secrets management. Comfort handling secrets, credentials, and certificates safely, ideally with Vault (strongly preferred).
• Linux and Windows. Workloads run on both; comfort triaging on each OS (process inspection, filesystem, basic networking).
• Methodical, evidence-first temperament. Hold several candidate causes at once, run the cheapest disconfirming check first, and never claim a root cause or fix you haven't proven.
• Multi-tenant safety mindset. Environments are shared and customer-owned: default to read-only diagnostics and understand blast radius before changing anything.
• Incident management & ticketing workflows: Jira or similar (a plus).
• Prior customer-facing support or SRE/on-call experience (a plus).

Hours & On-Call: please read

This is a customer support role, and the hours can be unconventional. Customers operate primarily in US time zones, so coverage is anchored to US business hours (roughly ET–PT). If you're based outside the US, expect your working day to shift accordingly.

Incidents don't keep office hours. Expect a rotating on-call schedule and occasional evening, early-morning, or weekend escalations outside a standard 9–5. We structure for it: rotations are shared fairly, on-call is compensated/time-off-in-lieu per policy, and we protect recovery time after heavy incidents.

If you're not comfortable with US-aligned hours and periodic off-hours on-call, this likely isn't the right role, and that's completely fine.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

We move Blitzy Fast: Time is both our company's and our clients' most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.

Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.

Passion for Invention: We're pushing the frontier of what's possible, requiring constant innovation and iteration.

We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

We believe in being 'everyday athletes'—taking care of ourselves so we can bring our best minds to work. We promote great sleep, movement, and restorative activities for optimal mental performance. It makes for a happier and more productive team.

Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger.

Strong Art Direction / Visual Design Leadership Profile

Mandatory (Experience 1) : Must have 3+ YOE in Art Direction / Video Production / Graphic Design, with strong exposure to Video creation, Podcasts and Motion Graphics

Mandatory (Skill 1) : Must have strong experience in Video-first content, social media design, and digital storytelling

Mandatory (Skill 2) : Must have experience working in content-heavy / fast-paced environments (media, content, marketing, or digital-first brands)

Mandatory (Skill 3) : Must have strong expertise in visual storytelling, design systems, and building cohesive visual languages

Mandatory (Skill 4) : Must have hands-on experience in designing for social, digital, and video content (thumbnails, creatives, motion-led assets, etc.)

Mandatory (Portfolio) : Must have very strong portfolio showcasing Podcasts, Marketing Videos, Motion Graphics and visual story-telling

Mandatory (Tools) : Must be proficient in design tools (Adobe Creative Suite – Photoshop, Illustrator, After Effects, etc.)

Mandatory (Note) : Hybrid, WFH flexibility 4 days a month

About the company:

Our client is a luxury home décor brand. It's nothing less than a revolution in the home décor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.

What would you be required to do?

•Collaborate with the leadership team to formulate and execute the design strategy for the organization

•Collaborate with external as well internal stakeholders from time to time and ensure DQphilosophy is aligned with the processes followed

•Be responsible for the projects seen as potential and ongoing in terms of quality, timelines, and aesthetics of design as per DQ philosophy

•Take the time to understand client style and need and merge that with DQ design philosophy in a creatively unique way each time for each different project

•Create and present design solutions as per the process

•Ensure that the client enjoys the home renovation process as that is one of the USP’sof DQ

•Create estimates, schedules, and staffing plans to complete projects

•Use software to design, sketch, and provide drawings of proposed projects when needed

•Work with clients to define project requirements and develop design criteria

•Provide support and guidance to clients on the newest trends in home décor and design

What skills are we looking for?

•Excellent taste in home design

•An uncompromising passion for beauty in the process of home renovation and décor

•Excellent communication skills- written and verbal

•Excellent interpersonal, negotiation, and creative thinking skills

•Excellent ability to influence

Who qualifies?

•At least 5+ years experience as an architect or interior designer in a luxury residential space (consultations, renovations, space planning, and new constructions). Entrepreneurship experience will be an added advantage

•MBA/ Diploma or Degree in Interior Designing or Architecture preferably from a foreign University with international experience

•Handled luxury projects of Rs. 10,000 – 12,000 per sq ft

•Space Planning

•Influence and client engagement skills

•Able to create material, furniture boards home models

•Good communicator, able to deal firmly and fairly with contractors, consultants, and vendors

•Developing concepts & sketches by virtue of Expertise in layout, color, lighting, materials selection, custom furniture, and all installations

•MBA / B.Arch / Diploma in Interior Designing preferably from a foreign University with international experience

•Must Know all state of art Software

Or

•The fact that this role and our organization excites you and you think you will be a good fit.

Looking for an experienced NodeJS developer!

Work Mode :HYBRID

What You will do:

● Create beautiful software experiences for our clients using design thinking, lean, and agile methodology.

● Work on software products designed from scratch using the latest cutting-edge technologies, platforms, and languages such as NodeJS, JavaScript.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced,d and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as NodeJS,

● Server-side development experience, mainly in NodeJS, can be considerable

● UI development experience in AngularJS

● Passion for software engineering and following the best coding concepts .

● Good to great problem-solving and communication skills.

Nice to have Qualifications: 

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning, and NLP will be a plus.

Benefits:

● Competitive salary.

● Learning and gaining experience rapidly.

● Reimbursement for basic working setup at home.

Skills Required:JavaScript, UI development in AngularJS, Server-side development in NodeJS

Experience : 4 - 8 Years

Primary Skills

• BE/BTech/MTech with 1 year of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1 year of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Desired Skills

• Good communication Skills
• Good conceptualization skills
• Good visualization ability
• Good analytical capability
• Quality focused
• Good problem solving ability

Location : Bangalore

Responsibilities:

• Design and implement embedded software applications for IoT devices using C programming language.
• Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
• Collaborate with hardware engineers to define and document system requirements and specifications.
• Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
• Optimize code and improve system performance to enhance the overall user experience.
• Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
• Work closely with the product management team to translate customer requirements into technical specifications.
• Provide technical support and guidance to the team during the development and deployment phases.
• Participate in code reviews and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Strong proficiency in C programming language with a solid understanding of embedded systems.
• Experience developing software for Raspberry Pi or similar single-board computers.
• Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
• Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
• Solid understanding of software development methodologies and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to debug complex issues in embedded systems.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Prior experience in developing IoT applications or working on IoT projects is a plus.

• Research and properly evaluate sources of information to determine possible limitations in reliability or usability
• Apply sampling techniques to effectively determine and define ideal categories to be questioned
• Compare and analyze provided statistical information to identify patterns, relationships and problems
• Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
• Prepare detailed reports for management and other departments by analyzing and interpreting data
• Train assistants and other members of the team how to properly organize findings and read data collected
• Design computer code using various languages to improve and update software and applications
• Refer to previous instances and findings to determine the ideal method for gathering data