Telesales Executive

Job Description

We are looking for a driven and client-focused professional to manage and grow a portfolio of SME clients. The role involves understanding client insurance needs, building strong long-term relationships, ensuring smooth service delivery, and driving sales through new business development and cross-selling of relevant insurance and financial products. The candidate will work closely with internal teams to provide excellent customer support and improve client satisfaction and retention.

Key Responsibilities

Manage a portfolio of SME clients and their insurance requirements

Build and maintain strong client relationships

Identify new business opportunities in the SME segment

Achieve sales and revenue targets

Cross-sell insurance and related financial products

Provide prompt support and resolve client queries

Coordinate with internal teams for smooth service delivery

Ensure client retention and satisfaction

Key Skills

SME Client Relationship Management

Insurance Sales

Business Development

Client Retention

Cross Selling

Customer Service

Negotiation Skills

Communication Skills

Portfolio Management

Lead Generation

Sales Target Achievement

Insurance Product Knowledge

Qualifications

Bachelor’s Degree

Experience in insurance sales / SME relationship management preferred

A Sales Executive, you are responsible for driving sales, acquiring new clients, and managing relationships within the construction,

industrial, and commercial sectors. This role requires strong technical knowledge of PEB solutions, excellent sales acumen, and the

ability to communicate the benefits of pre-engineered buildings to prospective clients.

Key Responsibilities:

1. Client Acquisition and Business Development:

o Identify and pursue new business opportunities in the construction, infrastructure, industrial, and commercial sectors

where PEB solutions are applicable.

o Build a strong pipeline of leads by engaging in market research, networking, and customer outreach.

o Develop and execute strategies to penetrate new markets and industries where PEB structures offer a competitive

advantage.

2. Sales Presentations and Product Knowledge:

o Present PEB solutions to potential clients, including architects, contractors, project developers, and business owners.

o Understand the client’s needs and propose tailored solutions that highlight the benefits of PEB in terms of cost savings,

time efficiency, and structural flexibility.

o Keep up-to-date with product offerings, technical specifications, industry trends, and competitor offerings to provide

knowledgeable and professional sales consultations.

3. Relationship Management:

o Establish and maintain strong relationships with clients to encourage repeat business and long-term partnerships.

o Serve as the primary point of contact for client inquiries, concerns, and after-sales support.

o Coordinate with internal teams such as engineering, production, and project management to ensure timely delivery

and customer satisfaction.

4. Sales Targets and Reporting:

o Meet or exceed monthly and quarterly sales targets for PEB products and solutions.

o Prepare sales forecasts, budgets, and reports to present to the sales manager or senior leadership.

o Analyze sales performance data to identify trends and areas for improvement.

5. Proposal and Contract Management:

o Prepare and deliver accurate quotations, proposals, and tender submissions based on client requirements and project

specifications.

o Negotiate terms, pricing, and contracts to secure sales deals in line with company policies and profitability goals.

o Ensure proper documentation is completed and maintained for all sales transactions and client communications.

6. Market Analysis and Competitive Intelligence:

o Conduct market research to understand the competitive landscape, customer needs, and industry trends in the PEB

sector.

o Gather and analyze competitor information to develop strategies for gaining a competitive edge.

o Provide feedback to the product development and marketing teams on customer needs and market trends to influence

product innovation and marketing strategies.

7. Collaboration with Internal Teams:

o Work closely with the engineering and design teams to develop customized PEB solutions that meet the client’s specific

needs.

o Coordinate with the production team to ensure timely manufacturing and delivery of PEB components.

o Liaise with the project management team to ensure smooth project execution, from contract signing to building

erection.

8. Customer Satisfaction and Post-Sales Support:

o Ensure client satisfaction by providing ongoing support and addressing any issues related to product quality or delivery

timelines.

o Follow up with clients post-project completion to assess satisfaction and explore additional sales opportunities.

Qualifications and Skills:

 Education: Bachelor’s degree in Civil Engineering, Mechanical Engineering, Business, or a related field. Engineering

knowledge is a plus, given the technical nature of PEB products.

 Experience: 2-5 years of sales experience, preferably in the construction, steel, or PEB industry.

 Certifications (optional): Sales certifications or training in technical sales may be an advantage.

 Technical Skills:

o Basic understanding of structural engineering, steel fabrication, and construction processes.

o Proficiency in using CRM software, Microsoft Office, and sales management tools.

 Sales Skills:

o Strong sales, negotiation, and presentation skills.

o Ability to understand and communicate technical product details to clients.

o Proven track record of meeting or exceeding sales targets.

 Soft Skills:

o Excellent communication and interpersonal skills.

o Self-motivated and goal-oriented, with a proactive approach to sales.

o Strong problem-solving skills and the ability to handle complex client needs.

o Ability to work both independently and as part of a team.

Key Performance Indicators (KPIs):

 Achievement of monthly and quarterly sales targets.

 Number of new clients acquired.

 Client retention and repeat business rates.

 Accuracy and timeliness of proposals and quotations.

 Customer satisfaction and post-sales support.

Work Environment:

 The role may require frequent travel to meet clients, visit project sites, and attend industry events.

 A combination of office work (for proposal generation, reporting, and internal meetings) and fieldwork (client meetings,

presentations, site visits).

The Sales Executive plays a vital role in driving business growth by promoting innovative steel building solutions that are faster,

more economical, and more flexible than traditional construction methods. This position requires a balance of technical

understanding and sales expertise to effectively communicate the value of PEBs to prospective clients.

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT.

 Qualifications

M.C.A

B Tech

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Job Description:

Experience - 4 to 8 Years

Ideally Applicants have:

• Required Skills, Qualifications, and Benefits:

  • Core Knowledge of PHP, HTML, CSS3, MySQL & JavaScript.

  • Basic understanding of code versioning tools, such as Git.

  • Ability to communicate effectively with the team and clients.

  • Proficient logical ability and flexibility to learn new technology.

  • Good in designing and problem-solving abilities

  • Overall Strong coding skills, good analytical and problem-solving skills.

  Good to have:

  • Familiar with React, Redux

  • Knowledge of backend for any CMSs like WordPress, Joomla, Magento etc

  Qualifications:

  • B.Tech, MCA

  Experience:

  • 0 - 2 years.

  Job Type:

  Full-Time (Immediate Joiner)

  Interview Type:

  Walk-in, Google Meet (for remote location)

  Work Salary:

  Decent hike on current salary.