Club Ambassador

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Customer Support Executive Role (For ERP Software, Accounting & GST)

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site, Full Time)

Working Days: Monday – Saturday

Timings: 10:00 AM – 7:00 PM

Role Overview

This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.

Key Responsibilities

• Handle customer queries related to ERP software usage
• Resolve accounting entries, billing, and GST-related issues
• Guide customers step-by-step during live calls
• Provide remote support using AnyDesk / UltraViewer
• Escalate complex issues when required

Mandatory Eligibility

• Commerce background (B.Com / M.Com or equivalent)
• Basic understanding of accounting entries
• Comfortable communicating with customers on calls
• Willing to work on-site at Lower Parel, Mumbai
• Freshers who are good in accounting can also.

Interested Candidates Can Apply Now

We are looking for a MEAN Stack developer to join our Technology team. As a full-stack developer, you will work closely with our Technical Architectural members to develop microservices that focus on the educational needs of Parents and Students globally. If you have excellent programming skills and a passion for developing applications from scratch, we would like to meet you. Working at Early Steps Academy is one of the best opportunities to get first-hand experience in an early-stage startup, explore different domains, and achieve your career goals.

Qualifications:

• A minimum of 3 years of relevant experience.
• Strong programming skills in Javascript/Typescript with Object-oriented design.
• Hands-on expertise in building reusable components and independently publishable packages.
• Strong experience in HTML, Angular(2+)/React, ExpressJS, MongoDB, NodeJS, and CSS frameworks.
• Practitioner of IaC (AWS), CI/CD, and Containerization(Docker).
• Accessibility, Server Side Rendering, Pre-rendering, Serverless, and Agile.
• Ability to adapt quickly to a new direction.

#HiringAlert

We are looking "SAP Ariba Upstream/Downstream" for Reputed Client @ Permanent Role

Experience: 5+ Years

Skills :

•SAP Ariba Upstream/Downstream Module / experience in S4HANA implementation

•Good Knowledge and hands on experience in Ariba Sourcing Projects, RFX, Auctions, Contract Management, SLP

•Integration knowledge with multiple backend ERP systems for Master data objects replication.

•CIG integration knowledge will be added advantage.

•Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate to technical teams and executive leaders

•Ability to work independently and as a part of a team but also self-motivate

•Hands on experience on building interface with SAP and Legacy Systems, must be familiar with IDOC, XML etc.

•Hands on experience on documenting in User Requirement Specification, Functional Specification, Training documents.

•Knowledge of tools such as Remedy, HP Application Life cycle Management, SAP Solution Manager.

•Knowledge of Ariba Integration (Cloud Integration Gateway) with multiple back-end ERP systems.

•Experience in Config/ Organization and master data replication from ERP systems to Ariba.

Location : Remote

Regarding the job role: 

The Senior Developer is responsible for running the day to day operations of a group of developer/s. The individual should exhibit proven experience on our technology stack and product. Our technology stack is primarily written in React, Node + Express with Apollo, GraphQL, Typescript and MySQL on AWS Cloud Services.

Responsibilities:

• Contribute at a senior level to the development process.
• Own the product development lifecycle with the team.
• Work closely with the subordinates both at the technical as well as troubleshooting and problem solving.
• Manage developer allocations on tasks to best utilise time and resources.
• Work with Product Managers and the team to ensure that commitments are met.
• Responsible for the quality of work completed.
• Ability to do code reviews and maintain the quality standards. 
• Ability to conduct manual server deployments and automate the same. 
• Mentor and stimulate team member career growth.

Qualification:

BE/ME in Computer Science, Information Technology or a related subject, MCA, MSc(IT) or equivalent degree.

Required Skills:

• 4-6 years of proven software development experience with React, Node/Express, CSS/Bootstrap, HTML5 and MySQL or any RDBMS Server.
• Experience in TypeScript, GraphQL, TypeORM, styled components.
• Familiarity with Webpack and bundling the web applications for server deployment.
• Experience using AWS Toolchain or any other public cloud providers.
• Familiarity with shell scripting to automate deployment processes. 
• Ability to write robust, maintainable applications.
• Ability to build and work with distributed, high-volume backend services.
• Have a great understanding of system design, data structures, object-oriented programming and software engineering principles.
• You should have experience in identifying, debugging and resolving complex production issues.
• Awareness of continuous deployment tools such as Jenkins or other DevOps tools will be an advantage.
• Well versed with agile methodologies and continuous development / integration approaches. 
• People management/mentoring experience is required.

We believe that great change begins with individuals who are given the freedom to make a difference, and we champion this in all that we do here at Vamstar. Hence we are urgently looking to hire a senior person to fill in for a Full Stack Engineer

The ideal candidate will be responsible for developing high-quality applications along with designing and implementing testable and highly scalable codes. If you have a gig towards Java, Node, AWS, Javascript and Typescript and have worked extensively in web application development; we are looking for you.

Responsibilities

• Managing team(s)
• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• B.Tech - CS from a Tier 1/2 college
• Minimum 5 years of experience
• Great communication skills

Key Benefits 

• Performance Bonus on a Quarterly basis on performance 
• 25 days paid holidays each year including your accrued leaves, sick leaves, fixated and optional holidays. 
• Flexible working hours 
• Permanent Work from home 
• Yearly virtual cross-tribe pollinations (we have another engineering team in UK, US and Vietnam) 
• Wholesome development experience with MacBook Pro and extra monitor(s) post completion of Probation period/ machine bonuses 
• Regular and transparent appraisals based on performance. 

More about our Team: As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up. In our work, we use industry best practices like Github. AWS, Ally, Trello, Slack, TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.