sales manager- Building material (wall panel)

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

Strong Post Sales - Associate Customer Success / Operations Profile

Mandatory (Experience 1) – Must have 6+ Months of experience (freshers with strong internship exposure also eligible) in Operations / Customer Success / Implementation / Supply Chain coordination roles, preferably in a B2B SaaS or tech-enabled operations environment.

Mandatory (Experience 2) – Must have hands-on exposure to executing and monitoring operational processes, ensuring smooth day-to-day business functioning, and driving efficiency improvements.

Mandatory (Experience 3) – Must have experience in coordinating with multiple internal stakeholders (Operations, Tech, Product, Clients) and ensuring timely follow-ups on deliverables, turnaround times, and process adherence.

Mandatory (Experience 4) – Must have exposure to defining, tracking, and monitoring KPIs / performance metrics for operational processes or client projects, with accountability for meeting SLAs and improving service standards.

Mandatory (Experience 5) – Must have worked closely with technical teams to support software/platform implementation, configuration, troubleshooting, or client onboarding activities.

Mandatory (Skill) – Must be comfortable acting as a SPOC for enterprise clients, managing customer worklists, addressing queries, ensuring request implementation, and maintaining strong client relationships. Open to travelling to client locations for implementation/training if required.

Mandatory (Education) : If Fresher, Must have completed MBA in Operations / Supply Chain / Logistics .

Strong Client-Facing Engineering Manager Profile

Mandatory (Experience): Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services

Mandatory (Leadership): Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products

Mandatory (Client-Facing Experience): Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact

Mandatory (Technical Skills 1): Must have in-depth experience with Java, Spring, microservices and understanding of Software development lifecycle (SDLC), building reliable, high-performance systems

Mandatory (Technical Skills 2): Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices

Mandatory (Tools): Must have expertise in agile methodologies and project management tools

Mandatory (Communication): Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders

Mandatory (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success

Mandatory (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Mandatory (Note 1): Education can be ignored for candidates with proven experience in strong, reputed product companies

Mandatory (Note 2): This role is a balanced mix of individual contribution and leadership responsibilities (50–50).

• As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
• Ensuring timely delivery of all product deliverables
• Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
• Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
• Proactively participate in code reviews and architecture and design discussions
• Mentoring junior engineers and setting best practices for coding, code reviews, etc.
• Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories

• Strong and self-motivated individuals, should be able to independently drive decisions
• Solid experience in building web-based products
• Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
• Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
• Proven track record in building highly-available and scalable distributed systems
• Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
• Someone who believes in small incremental improvements and is passionate about refactoring
• A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

Responsibilities and duties

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs, and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

Job Description:

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

Responsibilities:

Strong knowledge in creating robust and secure apps using Wordpress Apis and websites

Must have integrated payment gateways with rest Apis and Webhooks

Meeting with clients to discuss website design and function.

Designing and building the website front-end.

Creating the website architecture.

Designing and managing the website back-end including database and server integration.

Generating WordPress themes and plugins.

Conducting website performance tests.

Troubleshooting content issues.

Conducting WordPress training with the client.

Monitoring the performance of the live website.

Qualification:

Bachelor’s degree in computer science or a similar field.

Proven work experience as a WordPress developer.

Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

Knowledge of code versioning tools including Git, Mercurial, and SVN.

Experience working with debugging tools such as Chrome Inspector and Firebug.

Good understanding of website architecture and aesthetics.

Ability to manage multiple projects based on project timelines.

Good communication skills

Below are the must-have's in the candidate:

1) 2+ years of experience in LabVIEW development or training

2) Must have fluent English

3) At least 1500 hours of experience programming in LabVIEW.

4) Minimum certification of National Instruments CLAD, Certified LabVIEW Developer or

higher credential preferred.

Behavioral Expectations:

1) Internally motivated, “self starter” type personality.

2) Reliable, can be trusted to work consistently on tasks without close supervision.

3) Able to work on tasks individually or as part of a small team.

4) A “life-long learner” that is willing to develop new skills and proficiencies.

• Core knowledge of PHP and Laravel frameworks

• Fundamental understanding of front-end technologies like HTML5, CSS3, and JavaScript. Check if the CSS, HTML, and JavaScript are accurate and consistent across different apps

• Basic knowledge in SQL and NoSQL databases is a plus.

• Build and maintain innovative web applications and websites using modern development tools.

• Document and continuously update the development process, project components, and task progress based on Organization requirements

• Solid experience working with PHP, the latest Laravel version.

• Design and maintain databases.

• Optimize performance by performing UI and back-end tests

• Scale, expand and improve our websites and applications, Perform debugging and troubleshooting on apps.

• Effectively communicate with clients and other teams when needed

• Update on current industry trends and emerging technologies and apply them to the development process

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus