Business Development Executive

REVIEW CRITERIA:

MANDATORY:

• Strong QA Leadership / Test Manager / QA Architect Profiles.
• Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.
• Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing
• Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing
• Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.
• Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)
• Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions
• Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)
• B2B SaaS companies
• Candidates must be based in Gurgaon or nearby locations

PREFERRED:

• Candidates who have worked on products from scratch and have seen the entire SDLC end-to-end (requirement → development → testing → release → production) are preferred.
• QA certifications such as ISTQB, CQM, or equivalent are a plus.

ROLE & RESPONSIBILITIES:

You’ll be the architect and guardian of quality across the company's product suite. You’ll work alongside product dev, QA, and PM teams to proactively define, advocate, and scale a best-in-class testing ethos.

KEY RESPONSIBILITIES:

• Define own testing strategy for G1 suite of products across ERP, POS, Zwing, Browntape, Reporting products.
• Lead end-to-end test execution across manual, automation, performance, and security domains.
• Design and implement test automation frameworks—selection, guidelines, metrics, CI/CD integration.
• Collaborate with PMs, engineers, DevOps to integrate quality measures into the pipeline, from sprint backlog to release.
• Foster quality culture via QA guilds, retrospectives, cross functional workshops, knowledge sharing.
• Establish quality KPIs (e.g., defect leakage, automation coverage, test pass rates) and report to CTO and Leadership.
• Monitor and improve test effectiveness with metrics, root cause analysis, and continuous improvement.
• Mentor QA engineers—upskill for best practices, tooling, automation techniques.
• Ensure compliance and readiness for external audits, regulatory requirements and production rollouts.

IDEAL CANDIDATE:

• B.E. / B Tech from a reputed institute with 12–15 years of experience
• 7+ years of leading testing programs in B2B SaaS/microservices environments.
• Strong domain knowledge across ERP/POS/OMS/domainspecific systems.
• Expertise in automation frameworks (Robot framework).
• Skilled in performance/security testing tools (JMeter, Locust, OWASP ZAP).
• Familiarity with CI/CD platforms (Azure DevOps, Jenkins, GitHub Actions).
• Proven ability to build strong collaboratives across QA, PM, and engineering.
• Direct experience with quality metrics and organisational improvement initiatives.
• Excellent communication—able to translate strategic vision into actionable roadmaps.

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

“Share Happiness Serve Happiness”

JOB DESCRIPTION –MICE EXECUTIVE

Job Code Grade

Reports to

: MICE (Meetings, Incentives, Conferences, and Events) Executive : G-3 “A”

Department

: Managing Director / CEO

JOB OVERVIEW

We are seeking a dynamic and detail-oriented MICE Executive to plan, coordinate, and manage corporate and group events for our restaurant chain. The ideal candidate will have 2-3 years of experience in event management, hospitality, or a related field, with strong organizational and communication skills to deliver exceptional experiences for our clients.

Key Responsibilities

 Event Planning & Coordination:

o Plan and execute MICE events, including meetings, corporate gatherings, incentives, and conferences in collaboration with clients and restaurant teams.

o Ensure seamless coordination of food and beverage services, seating arrangements, and venue setup.

 Client Engagement:

o Act as the primary point of contact for clients to understand event requirements and tailor services accordingly.

o Build and maintain strong relationships with corporate clients and partners.

 Vendor & Stakeholder Management:

o Collaborate with internal teams and external vendors for event logistics, including decor, equipment, and entertainment.

o Negotiate contracts and manage budgets effectively.

 Sales Support:

o Work closely with the sales and marketing teams to drive MICE-related business. o Provide creative input for marketing materials and promotions targeted at MICE clientele.

 Quality Assurance:

o Oversee event execution to ensure adherence to quality standards and guest satisfaction. o Handle last-minute changes or challenges efficiently while maintaining professionalism.

 Reporting & Documentation:

o Maintain detailed records of events, client preferences, and feedback to improve future offerings.

o Prepare post-event reports, including financial performance and client feedback summaries.

Qualifications

 Experience: 2-3 years of experience in event management, hospitality, or a similar role (restaurant experience is a plus).

 Education: Bachelor's degree in Hospitality, Event Management, or related fields preferred.

 Skills:

o Strong organizational and time management skills. o Excellent verbal and written communication. o Proficiency in MS Office; familiarity with event management software is an advantage. o Ability to multitask and work in a fast-paced environment.

: Marketing

·      Utilize various sourcing methods such as job boards, social media, networking, referrals, and other creative means to identify and attract potential candidates for non-IT roles.

·      Conduct initial screenings and interviews to assess candidates' skills, qualifications, and cultural fit for the organization.

·      Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient interview process.

·      Evaluate candidates' suitability for the position based on their experience, qualifications, and alignment with the company's values and culture.

·      Maintain positive relationships with candidates, keeping them informed throughout the hiring process and providing timely feedback.

·      Utilize applicant tracking systems (ATS) or other tools to manage candidate data and maintain accurate records of the recruitment process.

·      Extend job offers to successful candidates and facilitate the onboarding process for new hires.

·      Stay updated on industry trends, job market conditions, and recruitment best practices to enhance sourcing strategies and candidate selection.

·      Collaborate with hiring managers and HR teams to understand the requirements and specifications of non-IT positions and develop effective recruitment strategies.

·      Ensure all hiring practices comply with relevant employment laws and regulations.

1. Responsible for promoting overseas education services across schools, junior colleges and

Undergraduate colleges..

1. Advise students on their University selections, course options, and career planning for their

future perspectives. Coordination with faculty for batches.

1. Provide accurate information regarding the application procedure with end to end

documentation support by connecting the school or college to the in-house counsellors.

1. Give presentations & webinars in Educational Institutions for study abroad programs
2. Attend educational events and study abroad events.
3. Build the clientele base of the organization in South India
4. Bring in more leads for Student counsellors through various different methods.
5. Develop & maintain strategic long-term trusting relationships with high volume customers to

accomplish organic growth.

1. Building the brand of Epsilon International in the market.
2. Maintain records of the clientele and build business tie - ups.

• Deep understanding of JavaScript and Angular Framework
• Understanding of Git and pull requests
• Clear written and spoken communication skills
• Excellent analytical skills
• 2+ years in web development using Angular