
- Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).
- Build relationships with existing customers.
- Cultivate new leads within the sales territory
- Maintain records of all sales leads and/or customer accounts
- Represent the brand during all customer and prospect interactions
- Conducting market research and developing new marketing strategies
- Generating reports for the effectiveness of the marketing and sales plan.
- Scheduling appointments and meetings as necessary
- Demonstrating products and services as deemed necessary by clients .
- Making product knowledge readily available to self and other sales people through various resources
- Engaging in superior customer service by making information readily available
- Collecting customer feedback and market research.
- Creating a plan for gaining customers and retaining them
- Analyzing the competition to create a plan for engagement of target market
- Establishing, maintaining and expanding customer base
*Skills-
- Proven sales experience
- Track record of over-achieving quota
- Familiarity with different sales techniques and pipeline management
- Computer use competency
- Strong communication, negotiation and interpersonal skills
- Self motivated and driven

About iface LLC
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Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.
Required Skills and Experience:
- 5 - 11 years of experience in front-end development, with a strong focus on React.js.
- Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
- Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
- Hands-on experience with RESTful APIs, Server Sent Events, WebSocket's
- Hand’s on experience with web components, micro frontends
- Deep understanding of browser apis like history, intersection observer, event handling, virtual panes, drag and drop etc
- Ability to work on a complex and fast moving code base.
- Familiarity with TypeScript and its integration with React applications.
- Strong problem-solving skills and attention to detail.
Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.
The Role
As our Lead Frontend Engineer, you will drive the technical vision for our frontend systems, architect scalable solutions, and lead a team of talented engineers. You’ll collaborate closely with product, design, and backend teams to transform complex user requirements into engaging, high-performance applications.
Key Responsibilities
- Technical Leadership: Architect and maintain a large-scale, component-driven frontend codebase optimized for speed, scalability, and maintainability.
- Team Mentorship: Lead and mentor a team of frontend engineers, fostering a culture of quality and innovation.
- Cross-Functional Collaboration: Work with product managers, designers, and backend teams to translate user stories into robust interfaces.
- Quality Assurance: Develop and oversee frontend testing suites to ensure reliability and performance.
- Optimization: Enhance application responsiveness, accessibility, and overall user experience.
- Strategic Impact: Balance technical excellence with business goals, making informed trade-offs to deliver effective solutions.
What We’re Looking For
- Experience: 8+ years building web applications, with a proven track record in leading frontend teams.
- Technical Skills:
- Expert in JavaScript/TypeScript, HTML5, and CSS3.
- Deep experience with modern frontend frameworks (e.g., React); familiarity with SSR frameworks like Next.js is a plus.
- Proficient with frontend testing tools (Jest, Cypress) and build tools (Webpack, etc.).
- Design & UX: Strong attention to detail with a passion for creating intuitive, visually appealing interfaces and managing design systems.
- Collaboration: Excellent communication skills and a collaborative, problem-solving mindset.
- Bonus: Familiarity with our current tech stack (Node.js, React, Apollo-GraphQL, Postgres, AWS) is an advantage.
Benefits
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Company Sponsored Device
- Education Reimbursement Policy
About the job
About Reflektive's Engineering Team
We are seeking a Senior Software Engineer, Front End to help scale Reflektive to being the market leader for employee performance management. The main question to be answered: Can you help a
company scale?
Reflektive has major initiatives to tackle in the next year. Initiatives range from internal scaling, security, engagement, new verticals, pervasive technologies, research and development, data and
analytics, and customer tools. Reflektive’s Senior Software Engineer will contribute in their area of specialization. S/he will help us solve complex design challenges and mature our platform to handle
increasing traffic and scale.
You'll join a lean, prolific team where everyone, including you, is active in the product-defining and development process (where deploying new features every 2 weeks is common). You'll know the
customers we're talking to, and the needs of each one. As a result, you know where your initiative and drive can best make a difference (and be recognized!)
Our engineering team consists of developers from a wide array of backgrounds. Our team primarily focuses on Rails and Javascript, but is always ready to use the best tool for the job when it makes
sense. Following Scrum practices, we work closely with the Product Management team to develop features that focus on empowering and developing employees. Our team is a tight knit, friendly
group of engineers that are dedicated to learning from and teaching to each other. Team members regularly contribute to and optimize our engineering practices and processes. Our team wants to
make software engineering fun, easy, and fulfilling, so we've come up with a set of values that we
apply to our software every day: Simple, Flexible, Consistent, Predictable, Efficient, and Pragmatic.
Responsibilities
● Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports,
and managing APIs.
● Work extremely cross-functionally across Engineering and Product Management.
● Deliverable: (30 days) Own a feature; possibly being paired with another engineer. (60days) Own and drive a new initiative. (90 days) Bring that initiative to production.
Desired Skills and Experience
- Expert proficiency in Java/Kotlin, Kafka/Pulsar, SQL, Docker and kubernetes.
- Overall 4+ years of experience as Java full stack developer using any modern frameworks.
- Strong knowledge on Data structure and Algorithm knowledge
- Previous experience working in ReactJS/AngularJS (2+ years)
- Knowledge of Analytics and LookerML would be added plus.
- Exposure to cloud environment AWS.
- Knowledge of unit testing frameworks including Junit.
- Startup experience is strongly desired.
- You learn quickly, you’re adaptable and versatile.
- Experience in an Agile and Scrum environment.
About Reflektive
Forward-thinking organizations use Reflektive’s people management platform to drive employee performance and development with Real-Time Feedback, Recognition, Check-Ins, Goal Management,
Performance Reviews, 1-on-1 Profiles, and Analytics. Reflektive’s more than 500 customers include Blue Origin, Comcast, Instacart, Dollar Shave Club, Healthgrades, Wavemaker Global, and Protective
Life. Backed by Andreessen Horowitz, Lightspeed Venture Partners, and TPG Growth, Reflektive has raised more than $100 million to date, and was ranked the 13th Fastest Growing Company in North
America on Deloitte’s 2018 Technology Fast 500TM.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status.
More about this Customer Care Executive job
Please go through the FAQs to get all answers related to the given Customer Care Executive job
• What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
• How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., The Everything Store.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 5 Customer Care Executive at The Everything Store
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
- Updating customers in a timely fashion regarding the status of quality issues or any requests.
- Participating in product quality planning and control process based on customer’s specifications and requirements.
- Managing escalations to suppliers on product quality, Root cause, action
- Preparing and updating all necessary quality reports as required by customers.
Desired Candidate Profile
What you need to have:- Experience in handling customer complaints
- knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
- Communication skills, problem solving attitude
- Client facing experience
- Product Quality management
- Escalation and complaint management
Competent with PHP object-oriented programming & MVC applications.
Ability to develop custom extensions.
Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
Should have excellent database design and implementation skills.
Ability to do customization in Magento 2.
Strong understanding of Magento back-end and Magento Framework.
Strong in responsive and adaptive web development procedures.
Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery, MYSQL.
Immediate joiners preferred
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