Field Sales Executive

Prepare and review monthly, quarterly, and yearly financial reports

Ensure compliance with accounting standards and applicable tax laws

Review all statutory compliances, including TDS, GST, MSME, and other regulatory requirements

Manage and coordinate internal and external audits

Assist in budgeting, forecasting, and financial planning

Monitor company expenses and cost control measures

Perform account reconciliations and maintain accuracy in financial records

Review plant-wise and product-wise costing, identify cost-saving opportunities and improve

efficiency

Provide insights and financial analysis to support management decisions

Lead the finance team, assign tasks, provide guidance, and ensure timely deliverables

Coordinate with auditors, consultants, plant teams, and legal advisors

Stay updated with the latest changes in financial, tax, and compliance regulations

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

We are seeking a highly skilled and motivated individual to join our team as an Export/Import Digitization Technology Product Presales/Solution Expert. In this role, you will be responsible for driving the presales and solution development efforts for our customers. You will collaborate with the sales and product development teams to understand customer requirements, develop customized solutions, and provide technical expertise to support the sales process. Your deep understanding of export/import processes and technology solutions will be instrumental in driving business growth and customer success.

What You’ll Be Doing

ü Serve as the primary technical resource during the presales process for export/import digitization technology products, providing expertise and guidance to the sales team.

ü Collaborate with the sales team to understand customer requirements, challenges, and objectives related to export/import processes, and propose tailored technology solutions

ü Develop and deliver compelling presentations, demonstrations, and proof-of concepts to showcase the capabilities and value proposition of our export/import digitization technology products

ü Work closely with the product development team to stay updated on product enhancements and new features, and provide feedback and recommendations based on customer requirements and market trends.

ü Lead solution design and architecture discussions, working with cross functional teams to ensure the proposed solutions align with customer needs and are technically feasible

ü Prepare and deliver technical proposals, including solution architectures, implementation plans, and cost estimations, to support the sales process and win new business

ü Conduct competitive analysis and market research to stay abreast of industry trends, competitor offerings, and emerging technologies in the export/import digitization domain

ü Collaborate with the post-sales implementation team to ensure a smooth handover of customer requirements and solution design, providing necessary guidance and knowledge transfer

ü Build and maintain strong relationships with key stakeholders, including customers, partners, and industry experts, to drive customer satisfaction and foster long-term business partnerships

ü Stay up to date with industry best practices and certifications related to export/import digitization technologies, and continuously enhance your knowledge and expertise in the field.

What You Bring to the Table

ü Proven experience in a presales or solution engineering role, specifically within the export/import digitization domain

ü Strong understanding of export/import processes, regulations, and documentation requirements.

ü Should have worked on Import / Export process with the User Company / Consulting company / Product Company.

ü Extensive knowledge of export/import digitization technology products, such as customs management systems, trade compliance solutions, supply chain visibility platforms, or related software applications.

ü Demonstrated ability to deliver persuasive and compelling presentations to technical and non-technical audiences.

ü Excellent problem-solving and analytical skills, with the ability to quickly grasp complex customer requirements and propose innovative solutions.

ü Proficiency in solution design and architecture, including the ability to map business processes to technology solutions effectively.

ü Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal teams, customers, and partners.

ü Self-motivated and results-oriented, with the ability to work independently and manage multiple projects simultaneously.

About Airblack

Airblack is India’s largest online skilling academy, helping people become micro-entrepreneurs or get flexible opportunities through innovative “do-it-together” (DIT) courses.

In three years, Airblack's beauty academy has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses as freelancers, studio owners, or earning influencers. We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking Course

Airblack is backed by marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund, Better Capital and Mars Shot Ventures. We have also been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized by Forbes as a “Select 200” company with global business potential.

Who are we looking for?

At Airblack, we're entering a path of exponential growth, aiming to grow our revenue tenfold within the next two years while bolstering our profitability. In this pivotal phase, we seek a dynamic Performance Marketer responsible for planning, implementing, and optimizing high-performing advertising campaigns across various online channels, including Google Ads and Meta Ads, to increase company sales and brand awareness. This role requires a combination of analytical, creative, and strategic thinking to develop scalable and efficient campaign structures.

The ideal candidate would be driven by a blend of creative problem-solving and analytical prowess and thrive in a high-ownership environment. If this sounds like you, we would love to meet you.

What would you be doing?

• Performance Marketing: Develop, execute and manage lead acquisition for the Airblack inside-sales team by efficiently planning, executing and scaling up performance marketing campaigns on Facebook, Google and other digital media platforms
• Perform daily account management, check campaign performance, and adjust bids to enhance campaign efficiency.
• Optimize performance across ad channels by testing and tuning ads, keywords, and bid strategies.
• Analytics & Instrumentation: Contribute to the analytics muscle of the Growth function with in-depth data analyses and set-up tech instrumentation to scale operations
• Experimentation & User Insights: Deliver continuous user insights, solutions discovery and experimentations across both 0-to-1 and scale-up revenue initiatives
• Go-To-Market Operations: Execute end-to-end operations on GTM, leads CRM and revenue optimization initiatives.
• Creative Strategy: Be a creative powerhouse in acquisition advertising by ideating and producing best-in-class video and static ad properties, user communications and landing pages
• Cross-Team Collaboration: Work with the Growth, Design, Brand, Tech, Product and Inside-sales functions to advance cross-function revenue and profitability goals.
• Key Ownership: Own key metrics like ROAS, CAC, Lead Conversion % and Revenue

What makes you a suitable candidate?

We would love to hear from you if you meet the qualifications below:

• Experience: 1+ years in digital performance marketing with a high-growth startup preferably in the education / ed-tech space
• Understanding of custom audiences and lookalike audiences.
• Ability to generate and install the Facebook pixel, and Google Analytics.
• Strong understanding of bidding techniques (AutoBid, CPC, CPM, oCPM)
• Expertise in creating ads and ad copies.
• Education: A bachelor's degree in any discipline is required from a tier 1 college
• You have managed upwards of 20 Lakhs in ad spending
• You are a marketing geek and can come up with creative ideas at scale
• You are thoroughly data-driven in decision-making; with good Excel skills. Experience in SQL is a bonus!
• You have a proven track record of taking high ownership and willingness to execute hands-on when needed
• You have a knack for driving 0-to-1 rapid experimentation initiatives and 1-100 standardized operational initiatives

Why should you join Airblack?

• Empowering Entrepreneurs: We cultivate a culture of entrepreneurship where individuals are employees and owners of their work.
• Experimentation & Build: Our Growth team fosters a culture of rapid experimentation, freedom to fail & iterate, and owning scale-up through process building.
• Unrestricted Autonomy: When confronted with a challenge, you have the authority to take charge, exhibiting determination and resilience to overcome obstacles and ultimately succeed.
• Drive for Success: Embrace challenges head-on, applying your skills and expertise to accomplish tasks precisely and excellently.
• Thriving Market Opportunity: Join us on an exhilarating journey as we pioneer India's inaugural platform for passion skills, offering a unique and vibrant market to shape and build upon.
• Work with a stellar team: Great missions require great people - and we are fortunate to have some of the smartest and nicest people support us in our journey. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Goldman Sachs, Paytm, Oyo, Bain & Co., BCG, Urban Company, top IITs and universities such as DU and NIFT.

We are looking for an experienced Backend Engineer who can help make our desktop app even more spectacular for the highest performing professionals globally. She / he should be versatile and should have a good base with Golang, NodeJs and Python

About Track

The calendar is a tool that can assist you to achieve your highest human potential. Being productive with your time and collaborating efficiently with others is key to it. And Track (https://thetrackapp.com) is the fastest calendar experience ever. We've redesigned the calendar from the ground up to be fast, simple, effortless and also fun.

The Team

We are a small, global and efficient team and speed is part of everything we build and do

We are backed by amazing investors from India and US who have cofounded startups which had massive exits and the investors are currently on boards of Unicorn startups.

The Founder has over 12 years of experience in technology, studied and worked in the US for 8 years, and has cofounded a startup before.

Expected Skills :- 

Primary expertise: Golang, NodeJs, Python 

• Our backend was written in Nodejs and some parts converted to Golang. We want to switch completely
• Knowing Golang well is important 
• You should know python / Django at a reasonable level
• Ability to work with GCP and AWS environments
  Worked with Amazon services like SNS, SQS and Google services like Firebase FCM
• Ability to execute rapidly

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

1. Lead over a product in the Technology department.
2. Self-sufficiently lead the software development lifecycle: technical design, implementation, testing, deployment, monitoring.
3. Work with cross-functional teams effectively to enable business growth.
4. Recruit, train, retain, and simply make Blok a great yet challenging place to work for the people in your team.
5. Mentor team, resulting in trickle-down happiness and efficiency.
   
   Requirements

1. You have at least 2 years of experience in a managerial position in a technology company.
2. You’ve designed, built, scaled, and maintained production services, and know-how to compose a service-oriented architecture. You’ll lead by example by executing when necessary.
3. Bias towards action. You believe that speed and quality aren't mutually exclusive. You've shown good judgment about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way. You embrace the agile software development mindset.
4. Hiring prowess. You're a strong leader who can attract talent around the world, raising the bar for excellence. You retained, mentored, and hired senior engineers and managers with a track record of building productive, world-class engineering teams.
5. Mentorship. You know that the most important part of your job is setting the team up for success. Through motivating, mentoring, teaching, and reviewing, you help other specialists make sound architectural decisions, improve their code quality, and get out of their comfort zone.
6. You have the ability to communicate clearly and concisely with others at all levels within the organization. You have experience with effectively creating alignments with multiple teams and operating well in ambiguity.
7. Dedication. You care tremendously about keeping the experience consistent for users. You are your harshest critic and hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope.
8. Experience within our tech-stack (Microservices, Node.js, Java, React, MongoDB, Kotlin, Swift, Redis, AWS, Docker, Kubernetes, RabbitMQ, Elasticsearch, WebSockets, etc.)
   
   Who You Are

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative regardless of boundaries empowers their teams and works well in a cross-functional set-up.

At Divami, User comes first! As a Sr. UI Designer, you'll be responsible for creating amazing user experiences. The candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
RESPONSIBILITIES:

• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience

• Execute all visual design stages from concept to final hand-off to engineering

• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks

• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

• Present and defend designs and key milestone deliverables to peers and executive level stakeholders

• Conduct user research and evaluate user feedback

• Establish and promote design guidelines, best practices and standards

REQUIREMENTS:

• Proven UI experience

• Demonstrable UI design skills with a strong portfolio

• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps

• Proficiency in Photoshop, Illustrator, Omni Graffle, or other visual design and wire-framing tools

• Excellent visual design skills with sensitivity to user-system interaction

• Ability to present your designs and sell your solutions to various stakeholders.

• Ability to solve problems creatively and effectively

• Up-to-date with the latest UI trends, techniques, and technologies

WORK EXPERIENCE AND EDUCATIONAL QUALIFICATIONS:
6+ yrs of strong UI Experience (preferably from Design Studios)
Full Time Design Degree (Bachelor's/ Master's in Visual/ Communication Design/ UI Design)