Business Development Manager

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

• · 3+ years of software engineering experience primarily leveraging ReactJS. · Strong engineering and technical background with demonstrable enterprise development experience using ReactJS and RESTful APIs. · Deep understanding of JavaScript/Typescript, HTML5 and CSS. · Experience using Redux, Web Workers and PWAs. · Experience with continuous integration and build (CI/CD) process & tools. · Proven ability to quickly understand functional requirements and technical concepts. · Experience with TDD and familiarity with testing frameworks, ideally Cypress, Selenium and PACT. · Exposure to mobile development via React Native an advantage. GitHub portfolio an advantage.

Role: Senior UI/UX Designer

Experience: 4+ Years

Location: Bangalore, India

Elocity is a clean tech start-up striving to make the world a better place through technology innovations. We are

building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by

working closely with the utilities, governments, and public.

Head quartered out of Canada, we are a team of highly specialised domain experts and problem solvers enabling

utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its

infrastructure needs to pave the way for electro mobility in future.

To know more visit https://elocitytech.com/

Job Description

Key Responsibilities:

1. Lead the design and development of user-centric and visually appealing user interfaces for our digital

products and platforms.

2. Collaborate closely with cross-functional teams including product managers, engineers, and

stakeholders to gather requirements and translate them into intuitive and elegant design solutions.

3. Create wireframes, prototypes, and user flows to effectively communicate design concepts and

interactions.

4. Conduct user research, usability testing, and gather feedback to iteratively enhance user experiences

and interface designs.

5. Stay updated with industry trends, best practices, and emerging design technologies to drive

continuous improvement and innovation.

6. Drive the UI/UX design process from concept to final implementation, ensuring consistency and a

seamless user journey across all touchpoints.

Qualifications:

1. Bachelor's degree in Design, Human-Computer Interaction, or a related field.

2. Proven experience of at least 5 years in UI/UX design with a strong portfolio showcasing your design

skills and innovative problem-solving abilities.

3. Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.

4. Solid understanding of user-centered design principles and best practices.

5. Experience with responsive and adaptive design, and a deep understanding of mobile-first design

principles.

6. Excellent communication and collaboration skills with the ability to work effectively in cross-functional

teams.

7. Passion for creating exceptional user experiences that align with the company's mission and values.

Join us in shaping the future of electric mobility and contributing to a sustainable world. If you're a creative and experienced UI/UX designer looking to make a meaningful impact, we invite you to be part of our dynamic team.

Job Title: Web Designer

Company Overview:

Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative

Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.

Position Overview:

As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet

the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create

engaging and responsive web designs that align with our strategic objectives.

Key Responsibilities:

- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.

- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.

- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.

- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.

- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.

- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.

- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.

Qualifications:

- Bachelor's degree in Graphic Design, Web Design, or related field.

- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.

- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.

- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.

- Strong visual design skills, including typography, color theory, and layout composition.

- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.

- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.

- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.

Join Our Team:

If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position

at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.

Job description

The ideal candidate must have extensive development experience of microservices using Java Spring Boot. In addition, they should know the installation, configuration, platform operations, and troubleshooting of API products. Besides, they should also have experience in API design, BaaS, Advanced proxies, Analytics, Developer Portal, and creating RESTful API patterns.

Responsibility

Develop and design RESTful microservices and APIs

Be involved in the development life cycle and would be doing definition and feasibility analysis

Apply latest software design techniques and contribute to the technical design of new solutions

Troubleshoot issues and solve problems where needed

Write object-oriented and maintainable code

Deliver quality results on time with minimal supervision

Work with multiple stakeholders involved in the project

Deliver APIs with standard documentation as per Open API standards

Skillset

Bachelor’s/Master’s degree in computer science, information technology, or engineering

At least 3-5+ years of experience in developing APIs and microservices using Spring Boot

Expertise in Java

Hands-on Experience in OOPS concepts, Spring Boot, Spring 3.x, Spring Dependency Injection (IOC, MVC, JDBC, JMS, etc.), and hibernate or any other ORMs

Hands-on experience in web services-RESTful

Knowledge of Restful API design patterns

Working knowledge in Databases (SQL Server, Oracle) and SQL

Hands-on experience in NGINX (Webserver and Reverse proxy)

Hands-on experience in setting up MTLS between microservices

Hands-on experience in docker implementation

Hands-on experience in consuming SOAP services from microservices

Hands-on experience in application servers like Tomcat and WebLogic

Hands-on experience in any of Java IDE (Eclipse, IntelliJ)

Hands-on experience in dependency and build management tools preferably Maven

Familiarity with code versioning tools, like Git, SVN, and Mercurial

Familiarity with APIGEE API gateway

Familiarity with Node.js

Onsite - Bahrain

Desired Candidate Profile

• Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
• Good understanding of web and app analytics
• Passionate about the Paid marketing campaigns across Web and App eco system
• An outstanding ability to think creatively
• Knack of numbers and identifying and resolving problems
• Excellent communication and interpersonal skills, with the ability to be personable yet persistent
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
• Hands on knowledge of, Google Analytics, Google Ads, Bing
• Experience in planning and managing the advertising spends with clients over last 2 years
• Advanced Excel and Microsoft office skills
• Advanced certification for Google Ads, Google Analytics
• Experience working on 3rd party App analytics. Web analytics platform
• Excellent problem-solving and analytical skills and impeccable business judgment    

Job description

.

Responsibilities:

• Developing all server-side logic, definition, and maintenance of the central database(s), and ensuring high performance and responsiveness to requests from the front-end & Back-end.
• Addressing architectural problems like scalability, availability, etc., and providing solutions for them.
• Developing Database models, APIs, and processes.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Understand business requirements and translate them into technical requirements.
• Implement user interface components for JavaScript-based web and mobile applications using the React.js open-source library ecosystem.
• Code debugging and performance testing.
• Dealing with clients associated with different projects.
• Developing new user-facing features using React.js.
• Writing reusable, testable, and efficient code.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance and responsiveness across all devices and browsers.
• Dealing with clients associated with different projects.
• Developing new user-facing features using React.js & Node.js.
• Writing reusable, testable, and efficient code.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Implement user interface components for JavaScript-based web and mobile applications using the React.js & Node.js open source library ecosystem.
• Code debugging and performance testing.

Required Skills:

• Good Experience with Node.js backend development platforms & MongoDB
• Good Experience with JavaScript frameworks and tools such as React.js, Redux, Amber, Web pack, Enzyme, and Flux.
• Understanding of accessibility and security compliance.
• Handling of Asynchronous tasks in frontend and backend both.
• Good to have experience in creating and using Image APIs.
• Prior experience with deployment on AWS and Heroku servers.
• Have good knowledge of Version Control Tools.
• Experience with RESTful APIs
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Bootstrap, HTML & CSS is a must to know.
• Having an understanding of React.js and its core principles is an added advantage.
• Experience with popular React.js workflows (such as Flux or Redux) is an added advantage
• Experience with handling data structures.
• Experience with React.js frontend development platforms.

What we offer:

• A dynamic and collaborative team.
• Tech start-up environment to develop and shape an ambitious business
• Competitive success-oriented remuneration package

What you need to have:

Experience: 2 to 7 years