Sales Executive

Job Summary:

We are seeking a skilled Senior Data Engineer with expertise in application programming, big data technologies, and cloud services. This role involves solving complex problems, designing scalable systems, and working with advanced technologies to deliver innovative solutions.

Key Responsibilities:

• Develop and maintain scalable applications using OOP principles, data structures, and problem-solving skills.
• Build robust solutions using Java, Python, or Scala.
• Work with big data technologies like Apache Spark for large-scale data processing.
• Utilize AWS services, especially Amazon Redshift, for cloud-based solutions.
• Manage databases including SQL, NoSQL (e.g., MongoDB, Cassandra), with Snowflake as a plus.

Qualifications:

• 5+ years of experience in software development.
• Strong skills in OOPS, data structures, and problem-solving.
• Proficiency in Java, Python, or Scala.
• Experience with Spark, AWS (Redshift mandatory), and databases (SQL/NoSQL).
• Snowflake experience is good to have.

Roles and Responsibilities:

• Independently analyze, solve, and correct issues in real time, providing problem resolution end-

to-end.

• Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

• Good proficiency overlap with technologies like: Java8, Spring, SpringMVC, RESTful web services, Hibernate, Oracle PL/SQL, SpringSecurity, Ansible, Docker, JMeter, Angular.

• Strong fundamentals and clarity of REST web services. Person should have exposure to

developing REST services which handles large sets

• Fintech or lending domain experience is a plus but not necessary.

• Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

• Wide knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions.

• Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

• Provide vision leadership for the technology roadmap of our products. Understand product capabilities and strategize technology for its alignment with business objectives and maximizing ROI.

• Define technical software architectures and lead development of frameworks.

• Engage end to end in product development, starting from business requirements to realization of product and to its deployment in production.

• Research, design, and implement the complex features being added to existing products and/or create new applications / components from scratch.

Minimum Qualifications

• Bachelor s or higher engineering degree in Computer Science, or related technical field, or equivalent additional professional experience.

• 5 years of experience in delivering solutions from concept to production that are based on Java and open-source technologies as an enterprise architect in global organizations.

• 12-15 years of industry experience in design, development, deployments, operations and managing non-functional perspectives of technical solutions.

Description of Role: 

We are looking for a career-minded professional with global perspective to join the Mumbai based Data & Analytics Group (DAG).

Key responsibilities:

As part of the Data & Analytics Group (DAG) and reporting to the Head of the India DAG locally, the individual is responsible for the following –

1.Review, analyze, and resolve data quality issues for enterprise core data in the IM Data Warehouse.

2.Coordinate with data owners and other teams to identify root-cause of data quality issues and implement solutions.

3.Coordinate the onboarding of data from various internal / external sources into the central repository.

4.Work closely with Data Owners/Owner delegates on data analysis and development data quality (DQ) rules. Work with IT on enhancing DQ controls.

5.End-to-end analysis of business processes, data flows, and data usage to improve business productivity through re-engineering and data governance.

6.Interact with business stakeholders to identify, prioritize, and address data-related needs and issues.

7.Document business requirements and use cases for data-related projects.

8.Manage change control process and participate in user acceptance testing (UAT) activities.

9.Support other DAG initiatives.

Key Skills:

1.Ability to interact with business and technology teams to understand processes and data usage.

2.Ability to do data analysis - to trace data from source to consumption.

3.Capable of working across organization and as part of a cross-functional virtual team. Ability to work and think independently, but within a team-based approach.

4.Problem solver, self-starter, ability to work through an entire issue lifecycle. Ability to effectively prioritize and multi-task.

5.Strong communication skills

Key qualifications:

1.Bachelor’s Degree required and any other relevant academic course a plus.

2.Strong domain knowledge of investment data

3.5+ years of data management, data analytics, or data governance experience in financial services

4.Experience in data analysis, exploratory analysis using SQL and formulating data quality rules.

5.Experience working with BI reporting tools like Tableau, Power BI is preferred.

6.Knowledge in coding, Python is a plus.

7.Prior experience working with Data Platforms like Aladdin, FactSet, Bloomberg, MDM platforms preferred.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

• Communicating with customers, making outbound calls to potential customers and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

• Connect the dots between business goals and consumer problems through product development
• Solve the most challenging problem of scaling and business logic
• Design and develop services using test driven development with near 100% code coverage
• Develop and deploy services continuously using CI/CD on a daily basis
• Identify and own meaningful metrics for success and move them dramatically.
• Prepare and present management updates on key initiatives. Communicate clearly at all levels in the organization.
• Conduct multivariate experiments to constantly validate hypotheses and bash all the myths

You should apply, if you

• Display expertise: Have strong proficiency with Nodejs, My SQL, MongoDB and Caching and with code versioning tools, such as Git
• Can improvise: Understand the nature of asynchronous programming and its quirks and workarounds
• Showcase all round knowledge: Understand accessibility, security compliance, user authentication, and authorization between multiple systems, servers, and environments
• Can simplify: Can integrate multiple data sources and databases into one system. This also includes creating database schemas that represent and support business processes, and can implement unit tests
• Can figure out the basics: Understand fundamental design principles behind a scalable application

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

We are looking for a Full Stack developer who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful code to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, to developing, testing and launching. What do we need? You will be responsible for managing backend architecture. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring performance and responsiveness to requests from the web or mobile app. A basic understanding of front-end technologies

Required Skills:

• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Proficiency with JavaScript frameworks such as Angular 4+
• Proficiency with spring boot, hibernate, data JPA.
• Familiarity with Docker and Microservices
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Mandatory Skills:

• Spring Boot
• Hibernate
• Data JPA
• Angular 4+
• HTML
• CSS

Experience: Minimum 1-2 Years

Location: Noida ( Permanent WFH)

Please find the JD :

• Expertise in ServiceNow Administration & Development
• Thorough understanding of ITIL/ITSM processes.
• Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
• Ability to work on Servicenow enhancement requests in Jira.
• Manages and resolves incidents against ServiceNow applications
• Manages Instance Security, User/Group Access/Access Control Lists
• Performs routine maintenance to include performance monitoring and error identification/ remediation 
• Leads ServiceNow upgrade planning and execution
• Schedules and verifies instance clones
• Manages Update Set creation and migration
• Minimum 1-3 years of experience in ServiceNow configuration and administration.
• Provide Level 2 support on ServiceNow platform for users
• Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
• Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
• Experience in Platform Upgrades will be an added advantages
• Knowledge of scripting  ( JAVA ) and APIs would be desired