Madaan Exports

Job Title: Client Servicing Executive – Digital Marketing

Location: Indore

Experience: 1–3 years

Industry: Advertising / Digital Marketing

Key Responsibilities:

• Act as the main point of contact between the agency and clients for digital marketing projects.
• Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
• Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
• Prepare and present campaign plans, performance reports, and recommendations to clients.
• Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
• Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
• Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

• Strong communication and interpersonal skills
• Excellent client handling and relationship-building skills
• Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
• Ability to manage multiple projects and deadlines
• Proficiency in MS Office, Google Workspace, and reporting dashboards
• Problem-solving attitude and team coordination

Qualifications:

• Graduate in Marketing, Mass Communication, or a related field
• Prior experience in a digital or advertising agency is mandatory
• Agency background preferred (freelancing experience not considered for this role)