Reliance Brands Ltd.
http://www.ril.comJobs at Reliance Brands Ltd.
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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
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The Team
Co-Founder & CEO
Most recently Founder and CEO of Lolli and Pops (D2C) confection brand with 80 stores & 1000 employees
Co-Founder & Head of Product
Most recently VP of Sourcing at Sears, Gap, Old Navy
Co-Founder & CTO
Most recently Principal Engineer at D.E.Shaw and independent tech consultant for an Algorithmic Trading startup
Advisor, Creative Director
Most recently Founder and Creative Director of Maker, and Senior creative director for Lolli and Pops, Naadam Cashmere, Endless
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