Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 8500+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams. To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- ● Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- ● Answers video calls, chats and emails and will schedule appointments with team members
- ● Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- ● Create best practices on waiting room etiquette and maintaining a great zoom room environment
- ● Enter data into spreadsheets or update office calendars
- ● Answer and route customer phone calls and oversee transfers
- ● Assist and send reviews for customers to complete and score/rate their customer
- experience
- ● Monitor and logging all systems and customer data to ensure they are up and running
- properly and timely service is provided
- ● Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- ● Responsible for pipeline organizing and creating task reminders for the team
- ● Increase your product knowledge and skills by participating in department meetings and
- trainings
- ● Other duties may be assigned and/or modified as business needs change
- What You’ll Bring:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience/Education/Certifications Required:
- ● Graduation required
- ● Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant
- role preferred
- ● Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- ● Experience answering high call volume calls and solving customer’s needs preferred
- ● Excellent phone, email and instant messaging communication skills
- ● Organization skills to keep accurate records and find important information quickly
- ● Time management skills to prioritize and complete a side variety of tasks throughout the
- day in a fast-paced environment
- ● Patience and listening skills to respond appropriate and interact positively with
- customers
- ● Interpersonal skills to create a pleasant experience for all customers, such as being
- personable and attentive
- ● Emotional intelligence with the ability to adjust your communication style based on the
- nature of the call
- ● The ability to build lasting first impressions and relationships with customers
- ● Ability to work from home and “camera ready”, which requires a quiet workspace with
- little to no distractions
- ● Reliable high speed internet/wifi connection at home with little to no interruptions
- ● Availability to work a flexible schedule which may include mornings, nights, weekends,
- and holidays
- ● Knowledge of HighLevel products and services preferred
- ● Intermediate MAC computer skills including use of multiple monitors and applications
● Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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About us
We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.
Founders who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.
We are building our founding team, and are looking for:
- engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
- sales, marketing and growth folks who are excited to push the envelope on GTM (go-to-market) innovation
You should be excited about learning and meaningfully shaping the trajectory of an early-stage startup from Day 0 in its journey.
What you can expect
- Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
- Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
- You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
- Culture:
- We don’t take ourselves too seriously, and know how to have fun
- The health of our team is most important to us. Balance work with life - be productive, not busy.
- Being remote first, we thrive via async communication.
- Flexibility: Remote - work from wherever you are in the world; If you prefer coming to the office in person, we have a physical space in Indiranagar, Bangalore
- Compensation: We offer competitive salaries with generous ESOPs
- Benefits (for full-time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company laptop
About this role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can execute, we are probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
Outbound sales are critical to generating meetings with qualified prospects. You will lay the foundation for and execute our outbound sales strategy.
The primary objective is to generate meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.
- Outbound prospecting
- Find leads from databases (Apollo, ZoomInfo, etc.)
- Reach out to them (manual + automated) via different channels (email, LinkedIn, cold calling, etc.) to generate new sales opportunities
- Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities
- Iterate to maximize qualified meetings set up
- Experiment with different databases
- Experiment with messaging, level of personalization, length of sequences etc.
- Experiment with channels (email, LinkedIn, cold calls etc.)
- Experiment with different types of collateral
- Experiment with the recipient being targeted - industry, persona, intent signals etc.
- Loop in feedback from prospect responses to emails and cold calls to refine messaging further
- Inbound follow-ups - Respond to inbound leads and automate follow-up communication; iterate on messaging/channels to maximize conversion rate
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and job descriptions for relevant leads etc.
- Set up in-house tooling to ensure email deliverability, monitor open rate/reply rate, track domain reputation etc.
- Owning the CRM: Create and update leads, set up pipelines, email templates, and automation. Fully utilize CRM capabilities to nurture leads and deliver timely and relevant content
Key Qualifications
- 1-2 years of experience working as a sales development representative at a B2B SaaS company
- The solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup
- Excellent written and oral communication skills
- Experience working with lead databases, sales engagement tools etc
- Familiarity with CRM systems and proficiency in managing leads, pipelines, and automation
- Willingness to get your hands dirty and do the grunt work in the early days
- Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level
- Adaptable to work across time zones to cater to a global customer base
- Self-driven individual with high ownership and a strong work ethic
- Ability to build, manage and motivate a team
- Previous entrepreneurial experience is a huge plus
- Experience catering to the CFO persona is a plus
- Familiarity with billing systems, CPQ and accounting systems is a plus
- Not taking yourself too seriously :)
Qualification- Any Graduate
Location -Ahmedabad
Work Timing: Monday - Saturday (9:30 am to 6:30 pm) Week Off: Sunday
Duties & Responsibilities:
- Minimum of 6 months of experience in sales.
- Take ownership of functional and sustainable business growth of 'The Dollar Business' brand.
- Contact businesses and private individuals by telephone to promote our services.
- Be responsible for building and managing a sales force and distribution network capable of marketing and selling Vimbri Media's full product line in his / her territory.
- Coordination and follow ups for sales activities.
- Explain the product or service to potential customers.
- Adjust scripted sales pitch to meet needs of specific individuals and provide pricing details.
- Use of initiative to identify and follow up opportunities with companies/clients who are not already on the database
- Doing cold calling and fixing up the appointments. Follow-up for collection (Payments) Achievement for assigned target.
- Update daily reports to Manager
- Performance will be reviewed on weekly basis by the manager.
- Achieving sales volume/business targets (No. of New Entities).
- Contribute to the team performance by sharing and implementing Best Practice Ideas.
About Company
The Dollar Business (TDB) is the most exclusive and only multi-featured platform on foreign trade in India. Its origin is a result of a business house with over six decades of experiments and experience in foreign trade willing to put an end to guesswork while doing business for Indias export-import community. Transparency in trade, analytics to drive business, and insights that make sensethese are the three pillars on which the tower of The
Dollar Business stands today. And of course, theres the beacon of integrity that makes TDBees a proud group actually, a very proud group! Since its genesis, TDB has championed the cause of Indias foreign trade community. It offers everything that exporters, importers, foreign trade facilitators and those in the manufacturing and services sectors.
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
- Prospecting leads and contacting them to pitch the product/ service
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Excellent command of MS Office, CRM
- Excellent phone and presentation skills.
- 1+ years of sales experience.
- Job Title:- Sales Manager
- Exp:- 2yr to 4yrs
- Location:- C.G Road, A’bad
- No. of Days Working:- 6 Days
Key Skill:-
- Recruit the insurance sales advisers from your own network who would represent and sell Life Insurance products in the market.
- Training the sales advisers on products and sales to meet business targets.
- Fix customer appointments and visit potential customers for new business.
- Make the customer understand about the various benefits available in the plan check whether it meets with the customers requirements.
• Must be Delhi-based; travel in Delhi-NCR/nearby states
• Sales exp of 3-5years in LED-Driver/LED-Lighting/Battery/EV/BMS a must
B.Tech(Electrical & Electronics)
Experience: 0 to 2 years of Experience in Outbound Sales
Employment Type: Full-time
Qualification: MBA
Salary: 2.40 to 3 LPA+ Attractive Annual Sales Incentive on completing target.
Job Location: Sector 62, Noida, Uttar Pradesh
Why Join Fundoodata.com:
- Among India's top B2B Website with annual traffic of 8 Million+
- In market for 15+ Years
- Have 12,000+ Happy Customers
- No firing in Covid times, if you are reading this mail you can see we are Hiring to grow more.
- Regular CSR the weaker section of activity to support society, planting trees for a greener planet etc.
Key Responsibility and Work Profile:
- Generate leads for new business development and facilitating closure
- Calling assigned customers to fix appointment and present product solution
- Lead generation through Cold calling, emailing and Social connect.
- Following up with existing customers to up sell or cross sell.
Required Key Skills:
- Should LOVE sales and have flair for business development, networking
- Should be comfortable with Cold calling
- Very strong presence and activity on LinkedIn
- Effective email marketing and written communication.
- High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
- Persuasive oral communication with good command of English and Hindi added preference for knowing more language.
Benefits of Joining Fundoodata.com:
- We have 1st & 3rd Saturday off and 2nd & 4th Saturday half days,
- Young and vibrant work culture
- Highly professional & friendly environment and no late sitting beyond office hours
- Ethical environment so that everyone working in the organization is happy.
Location: Belapur (Looking at candidates from Harbor, Navi Mumbai, and Central line)
Qualification - Graduates
Work Experience: Minimum 1 to 6 years of Inside Sales/Telesales/Lead Generation experience.
Candidate must be very good in Sales and communication skillset.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres