SmartWinnr
http://www.smartwinnr.comAbout
Company social profiles
Jobs at SmartWinnr
As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.
Key Responsibilities
Call Handling & Query Management
• Answer inbound calls on the dedicated support line with professionalism.
• Log and document customer/system queries accurately.
• Maintain structured records for tracking and reporting.
Basic System Support
• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.
• Guide the users through basic troubleshooting steps.
• Escalate unresolved or technical issues to the internal team.
Collaboration & Escalation
• Work closely with the internal support team to ensure timely resolutions.
• Communicate escalated issues with complete details for faster problem-solving.
• Follow up to ensure query closure and customer satisfaction.
Documentation & Reporting
• Maintain logs of queries and call outcomes for reference.
• Prepare simple reports on recurring issues and support trends.
• Share daily, weekly and monthly updates with the internal team.
Professional Communication
• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.
• Represent SmartWinnr’s brand values in every interaction.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.
Responsibilities include but are not limited to:
- Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
- Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
- Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
- Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
- Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
- Work with the product team to relay customer feedback and help refine product offerings.
- Assist in the preparation of proposals and other sales-related documentation.
Responsibilities :
Professional Experience
- 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
- Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.
Skills & Tools
- Strong presentation, communication, and interpersonal skills.
- Familiarity with SaaS products, technical integrations, and solution design.
- Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.
Personal Attributes
- Customer-focused with a consultative approach to problem-solving.
- Proactive, adaptable, and quick to learn in dynamic environments.
- Collaborative team player with a positive attitude and growth mindset.
Similar companies
About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
Jobs
3
About the company
Tech Prescient delivers cutting-edge software product development and technology services, with a core focus on Identity and Data solutions for modern enterprises.
At the forefront of Digital Engineering and Enterprise Modernization, we accelerate innovation with our AI powered platforms, Identity Confluence and Data Confluence.
With deep technical expertise and domain insight, we help enterprises unlock smarter, faster, and more secure outcomes built for what's next.
Our vision is to be the most reliable and trusted technology partner for our customers. We aspire to be a globally admired company in our category and be recognized for speed of execution, quality of deliverables and high customer satisfaction.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
Jobs
6
About the company
PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
https://portone.io/global/en
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Jobs
1
About the company
We help international brands & creative agencies build remote creative teams 10X faster. If you're looking for a team that's all about collaboration, creativity, growth, inclusivity, and good vibes, then you've found your perfect match. Come join us and let's make magic happen together! We offer:
- Inclusive and flexible work environment
- International clientele
- Best processes and work practices
- Unique learning & growth opportunity
- 5-day work week
Jobs
4
About the company
Jobs
3
About the company
Joining the team behind the world’s most trusted artifact firewall isn’t just a job - it’s a mission.
🧩 What the Company Does
This company provides software tools to help development teams manage open-source code securely and efficiently. Its platform covers artifact management, automated policy enforcement, vulnerability detection, software bill of materials (SBOM) management, and AI-powered risk analysis. It's used globally by thousands of enterprises and millions of developers to secure their software supply chains.
👥 Founding Team
The company was founded in the late 2000s by a group of open-source contributors, including one who was heavily involved in building a popular Java-based build automation tool. The company was started by veteran engineers with deep roots in the open-source community—one of whom helped create a widely adopted build automation tool used by millions today.
💰 Funding & Financials
Over the years, the company has raised nearly $150 million across several funding rounds, including a large growth round led by a top-tier private equity firm. It crossed $100 million in annual recurring revenue around 2021 and has remained profitable since. Backers include well-known names in venture capital and private equity.
🏆 Key Milestones & Achievements
- Early on, the company took over stewardship of a widely used public code repository.
- It launched tools for artifact repository management and later expanded into automated security and compliance.
- Has blocked hundreds of thousands of malicious open-source packages and helped companies catch risky components before deployment.
- Released AI-powered tools that go beyond CVE databases to detect deeper threats.
- Recognized as a market leader in software composition analysis by major industry analysts.
- Today, it’s used by many Fortune 100 companies across industries like finance, government, and healthcare.
Jobs
8
About the company
Jobs
2
About the company
What We Do
IT Recruitment Solutions – Pan India & Global
Staffing Services – Permanent & Contractual Payroll
Technology Solutions – Cutting-edge digital & enterprise services
Strategic Talent Retention – Proven techniques to reduce attrition & increase employee satisfaction
Technologies We Cover
✔ ERP Solutions – SAP (FICO, HANA, ABAP, RAP, IRPA, TM), Oracle, Microsoft Dynamics
✔ Software Development – Java, .NET, Python, C++, Full Stack
✔ Cloud & DevOps – AWS, Azure, Google Cloud
✔ Cybersecurity – Network Security, Ethical Hacking, Risk Management
✔ AI & Machine Learning – NLP, Deep Learning, Computer Vision
✔ Database Management – Oracle, SQL, PostgreSQL, MongoDB
✔ Web & Mobile Development – React, Angular, Flutter, Android, iOS
✔ Quality Assurance & Testing – Manual, Automation, Selenium, QTP
With our pan-India reach and global client servicing model, we don’t just connect businesses with professionals – we build long-term partnerships that foster growth, innovation, and excellence.
At Intineri Infosol, we are creating a spectrum for talent and expedience – acting as a catalyst for job satisfaction and helping organizations achieve sustainable success.
Jobs
4
About the company
CineArtery early stage startup building a cloud-based platform that streamlines end-to-end film production, unifying Production workflows Script, budgeting, legal, Marketing and distribution all in one place. CineArtery aspires to build the world’s largest professional network within the cinema and film industry.
Jobs
1
