SmartWinnr

Job Summary

We are looking for a skilled and detail-oriented Incentive Analyst to join the SmartWinnr team. This role involves ensuring accurate calculation and validation of incentive payouts for our stakeholders, analyzing data to provide actionable insights, and supporting the effective execution of incentive plans. The Incentive Analyst will collaborate with cross-functional teams to align incentive models with client requirements and business objectives.

Responsibilities

• Calculate, validate, and ensure timely and accurate incentive calculations in compliance with established policies.
• Prepare and deliver analytics and insights related to incentive programs for client stakeholders.
• Ability to setup, understand, validate SmartWinnr’s Incentive system
• Collaborate with cross-functional teams to ensure the accuracy of incentive data and alignment with client goals.
• Create dashboards, reports, and visualizations using tools like Power BI, Tableau, and Excel to highlight key incentive metrics and trends.
• Design, manage, and maintain client-specific incentive models that align with their business strategies and market trends.
• Analyze existing client systems, databases, and processes to identify areas for improvement and propose cost-effective solutions.
• Develop and refine incentive compensation models, ensuring they meet client requirements within defined timelines.
• Conduct research on emerging technologies and trends to enhance incentive program design and execution.
• Partner with internal teams to drive innovation, process automation, and improvements across incentive and data analysis functions.

Required Qualifications

• Bachelor’s degree in MIS, Information Systems Management, Business, Commerce, Computer Science, or a related field.
• 4+ years of experience in incentive compensation, MIS, and/or a similar analytics role, preferably working with companies in the pharma or BFSI sectors. Experience in incentive compensation is a must for this role.
• Advanced Proficiency in tools like Power BI, Tableau, SQL, and Excel for data analysis and reporting.
• Advanced knowledge of data analysis techniques including Data Mining, Data Modeling, and Machine Learning.
• Proven ability to design and manage incentive systems, calculate incentives, and generate actionable insights for stakeholders.
• Strong understanding of financial analysis, business intelligence, and database management.
• Ability to analyze large datasets to uncover trends and propose solutions to enhance efficiency and client profitability.
• Excellent communication skills to present findings and recommendations effectively to stakeholders.
• Ability to collaborate with diverse teams and adapt to a fast-paced, dynamic environment.
• A strong interest in data analysis, innovation, and leveraging technology to drive process improvements and enhance client outcomes.

Job Description: 

Responsibilities: 

• Develop, write, and edit high-quality content including blog posts, articles, social media updates, email campaigns, landing pages, and marketing materials. 
• Create persuasive and compelling copy that aligns with our brand voice and drives engagement and conversions. 
• Conduct thorough research to ensure accuracy and relevance of content. 
• Collaborate with the marketing team to plan and implement content strategies that meet business objectives. 
• Optimize content for SEO to improve organic search rankings and drive traffic. 
• Analyze content performance and adjust strategies as needed to achieve goals. 
• Stay up-to-date with industry trends and best practices in content marketing and copywriting. 
• Assist in creating and maintaining an editorial calendar to ensure timely delivery of content. 

Qualifications: 

• Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field. 
• Should have 2-5 yrs of proven experience in content marketing, copywriting, and content creation. 
• Exceptional writing, editing, and proofreading skills with a keen eye for detail. 
• Strong understanding of SEO principles and content optimization techniques. 
• Ability to create content that resonates with various audiences and drives engagement. 
• Excellent research skills and the ability to translate complex topics into clear, concise, and engaging content. 
• Proficiency in using content management systems (CMS) and marketing tools. 
• Strong project management skills and the ability to manage multiple projects simultaneously. 
• Creative thinking and problem-solving skills. 
• Ability to work independently and as part of a team in a fast-paced environment. 

Preferred Qualifications: 

• Experience in the Life Sciences or Pharmaceutical industry. 
• Knowledge of AI and its applications in training and development. 
• Familiarity with analytics tools to measure content performance. 

What We Offer: 

• Competitive salary and benefits package. 
• Opportunity to work with a dynamic and innovative team. 
• Professional development and growth opportunities. 

Job Summary:

As a Customer Support Executive, you will play a crucial role in ensuring the successful implementation and ongoing support of SmartWinnr for our global clientele. You will engage with customers throughout the pilot, implementation, and post-implementation phases, providing exceptional support and consulting to meet their needs. This role requires handling tasks independently, a commitment to working night shifts, and leveraging your experience to contribute to customer satisfaction and success.

Responsibilities:

• Customer Engagement: Interact with SmartWinnr customers across various stages including pilot, implementation, and post-implementation to ensure seamless integration and satisfaction.
• Query Resolution: Address and resolve customer queries with a consultative approach, providing tailored solutions and guidance.
• Product Knowledge: Stay updated with the latest updates, changes, and releases in SmartWinnr to offer accurate and current information to customers.
• Opportunity Identification: Assist in identifying and leveraging cross-sell and upsell opportunities within existing customer accounts to drive growth.
• Independent Handling: Manage and execute tasks independently with minimal supervision, demonstrating strong problem-solving skills.
• Night Shift: Be available to work night shifts to accommodate global customer needs and ensure timely support across different time zones.

Requirements:

• Education: B.Tech or related fields.
• Experience: 3+ years of experience in a similar role with a proven track record in customer support or technical support.
• Communication Skills: Excellent written and verbal communication skills in English, with the ability to clearly convey complex information.
• Technical Proficiency: Ability to learn and effectively use software systems like SmartWinnr. Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
• Self-Motivation: Results-driven, self-starter with strong motivation, persistence, and a proactive attitude.
• Customer Focus: A passion for helping others, delivering exceptional support, and ensuring a high level of customer satisfaction.
• Flexibility: Willingness to work night shifts and adapt to the needs of a global customer base.

What we offer:

• Competitive compensation and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional development and growth opportunities.

Job Description: 

Responsibilities: 

• Assist in the development and implementation of marketing campaigns across various channels, including social media, email, and web. 
• Conduct market research and analyze trends to identify new marketing opportunities. 
• Help create engaging content for social media, blog posts, newsletters, and other marketing materials. 
• Support the marketing team in organizing and coordinating events, webinars, and promotional activities. 
• Monitor and report on the performance of marketing campaigns using analytics tools. 
• Assist in the maintenance of the company’s website and ensure content is up-to-date. 
• Collaborate with cross-functional teams to support marketing initiatives and ensure brand consistency. 
• Perform administrative tasks and support the marketing team as needed. 

Qualifications: 

• Currently pursuing or recently completed a Bachelor’s degree in Marketing, Business, Communications, or a related field. 
• Strong written and verbal communication skills. 
• Familiarity with social media platforms and digital marketing tools. 
• Basic understanding of marketing principles and strategies. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 
• Strong organizational skills and attention to detail. 
• Ability to work independently and as part of a team. 
• Eagerness to learn and adapt in a fast-paced environment. 

Preferred Qualifications: 

• Experience with graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). 
• Knowledge of SEO and content optimization techniques. 
• Understanding of analytics tools like Google Analytics. 
• Prior internship experience in marketing or related field. 

What We Offer: 

• Opportunity to gain hands-on experience in a dynamic and innovative environment. 
• Professional development and growth opportunities. 
• Mentorship and guidance from experienced marketing professionals. 

Job Description: 

Responsibilities: 

• Assist in developing, writing, and editing content, including blog posts, social media updates, email campaigns, landing pages, and marketing materials. 
• Support the creation of engaging and persuasive copy aligned with our brand voice. 
• Conduct basic research to ensure accuracy and relevance of content. 
• Work with the marketing team to help execute content strategies. 
• Learn and apply SEO techniques to optimize content for better visibility. 
• Track content performance and suggest improvements based on insights. 
• Stay updated with content marketing trends and best practices. 

Qualifications: 

• Pursuing or recently completed a Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field. 
• Strong writing, editing, and proofreading skills with attention to detail. 
• Interest in SEO, content marketing, and digital marketing strategies. 
• Ability to write clear, concise, and engaging content for different audiences. 
• Good research skills and the ability to simplify complex topics. 
• Familiarity with content management systems (CMS) is a plus but not required. 
• Ability to work in a fast-paced environment and meet deadlines. 

What We Offer: 

• Hands-on learning experience in content marketing and copywriting. 
• Opportunity to work with an innovative and dynamic team. 
• Exposure to real-world content creation and marketing strategies. 
• Internship certificate and potential for a full-time role based on performance.