SmartWinnr
https://smartwinnr.comAbout
Company social profiles
Jobs at SmartWinnr
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.
Key Responsibilities
Call Handling & Query Management
• Answer inbound calls on the dedicated support line with professionalism.
• Log and document customer/system queries accurately.
• Maintain structured records for tracking and reporting.
Basic System Support
• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.
• Guide the users through basic troubleshooting steps.
• Escalate unresolved or technical issues to the internal team.
Collaboration & Escalation
• Work closely with the internal support team to ensure timely resolutions.
• Communicate escalated issues with complete details for faster problem-solving.
• Follow up to ensure query closure and customer satisfaction.
Documentation & Reporting
• Maintain logs of queries and call outcomes for reference.
• Prepare simple reports on recurring issues and support trends.
• Share daily, weekly and monthly updates with the internal team.
Professional Communication
• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.
• Represent SmartWinnr’s brand values in every interaction.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.
Responsibilities include but are not limited to:
- Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
- Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
- Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
- Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
- Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
- Work with the product team to relay customer feedback and help refine product offerings.
- Assist in the preparation of proposals and other sales-related documentation.
Responsibilities :
Professional Experience
- 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
- Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.
Skills & Tools
- Strong presentation, communication, and interpersonal skills.
- Familiarity with SaaS products, technical integrations, and solution design.
- Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.
Personal Attributes
- Customer-focused with a consultative approach to problem-solving.
- Proactive, adaptable, and quick to learn in dynamic environments.
- Collaborative team player with a positive attitude and growth mindset.
Similar companies
About the company
To hire better and faster, companies need rich candidate data, smart software and sound human judgement.
Cutshort is using AI to combine all these 3 to offer a 10x talent sourcing solution that is faster, better and cheaper.
We have 3 AI-powered offerings
- Hire using our AI platform: Affordable annual subscriptions
- Get only sourcing: 3.5% of annual CTC when you hire
- Get full recruiting: 6.99% of annual CTC when you hire
Customers such as Fractal, Sprinto, Shiprocket, Highlevel, ThoughtWorks, Deepintent have built strong engineering teams with Cutshort.
Jobs
2
About the company
IndiWork is a full-service web design, development, and 360-degree digital marketing service provider for various industries. We’re consultants, guides, and digital partners in the online journey, offering customized solutions and expert services tailored to each client. We bring new ideas and best practices combined with the agile methodology to accelerate growth for our clients. We invite you to join us on a journey from now to next.
Jobs
18
About the company
Zealous Services trusted 3D rendering company in India, is established in 2007. We are a leading provider of 3D design services, backed by a team of 700+ skilled designers.
We are specialized in:
3D Modeling Service
3D Rendering Service
3D Furniture Rendering Service
3D Animation Service
Image Editing Service
3D Visualization Service,
Virtual Reality (VR)
Augmented Reality (AR)
Gaming Asset Creation and
Visual Effects (VFX).
As a pioneer in the 3D design industry, ZealousXR offers tailored solutions for the B2B market, combining 15+ years of experience with cutting-edge technology.
With the capacity to handle projects of any scale, we are committed to delivering immersive 3D visuals that captivate, engage, and convert.
Experience the future of design with Zealous Services, www.zealousxr.com
Jobs
5
About the company
NonStop io Technologies Pvt. Ltd.est. in 2015 is a software product development company.We invest in our client’s vision, build the technology and make sure the end-product is in alignment with their end business goals over short and the long term.
Jobs
8
About the company
Who are we?
Trendlyne is a funded, profitable products startup in the financial markets space. We have cutting-edge analytics products built for Indian and US customers, for stock markets and mutual funds.
Our founders are IIT + IIM graduates, with strong tech and marketing experience. We have top finance and management experts on the Board of Directors.
What do we do?
We build best in class analytics in the US and Indian stock market space. Organic growth in B2B and B2C products have already made the company profitable. We deliver 1 billion+ APIs every month to B2B customers, and have a B2C website and app.
Visit us at trendlyne.com, or look for the Trendlyne mobile app on the Google Play Store:
https://play.google.com/store/apps/details?id=com.trendlyne.markets
We are a great place to work
We have a culture where you are building something awesome, and your work makes a difference. Full-time employees get paid leave, parental leave, medical insurance, and employee stock options.
We invest in your learning and check in with you to help you meet your career goals. We keep regular hours and don't work on weekends.
Jobs
4
About the company
OLX India is a leading classifieds platform, boasting over 100+ million app downloads across diverse categories, including cars, bikes, real estate, and electronics. OLX aims to redefine the online classified landscape for its users by extending the lifespan of products through its platform, helping them maximize the value of their belongings and promoting responsible consumption, contributing to a greener, more sustainable future.
OLX is now part of the CarTrade Tech group, which is India's largest online auto platform. It encompasses brands such as CarWale, CarTrade, Shriram Automall, BikeWale, CarTrade Exchange, and Adroit Auto. Together, these brands offer a comprehensive suite of tools and services aimed at enhancing the car selling and buying experience, attracting an average of 70 million monthly unique and a staggering 1.4 million listings for auction.
Jobs
1
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
497
About the company
We build brands through targeted outdoor ads that effectively reach your ideal audience. By leveraging creative approaches and insights, we ensure your message resonates where it counts, driving engagement and brand loyalty.
Moreover, our results-driven approach combines unique design with placement, with a proper strategy, to boost visibility and impact on customers. We focus on measurable outcomes that support sustainability for your brand in competitive markets.
Jobs
4
About the company
A talented team to help you in your journey on creating useful and easy to use products.
Jobs
1
About the company
Jobs
4
