Customer Service Executive

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insight. Join us in our mission to revolutionize third-party management!

What You'll Do

• Design, implement, and execute both manual and automated tests for our web platform, ensuring robust quality across browsers, devices, and configurations.
• Own test planning for features, including writing clear test scenarios and sanity cases — even in the absence of complete specs.
• Develop and maintain automation frameworks (Playwright + TypeScript, Momentic) to ensure scalable, reliable test coverage.
• Drive product quality by proactively identifying gaps, edge cases, and risks, and collaborating closely with Product, Engineering, and Design.
• Lead or contribute to exploratory testing, regression cycles, and release sign-offs.
• Communicate test results, risks, and recommendations effectively to stakeholders.
• Stay up to date with evolving best practices in manual, automation, and product quality strategies.

What We're Looking For

• 3-5 years of experience in software QA (manual + automation) with demonstrated ownership of testing strategies and execution.
• Strong understanding of core QA principles (priority vs. severity, testing types, risk-based testing).
• Hands-on expertise with Playwright + TypeScript or equivalent frameworks for automation.
• Familiarity with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Proven experience in collaborating with cross-functional teams to improve product quality.
• Clear communication skills — can articulate testing strategies, product risks, and technical decisions effectively.
• Curious, proactive, and comfortable asking the right questions when context is missing.

Good to Have

• Experience with no-code platforms
• Exposure to security testing, accessibility testing, or performance testing.
• Familiarity with SOLID principles, design patterns, or ACID properties in the context of automation frameworks.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

Must be:

• Based in Mumbai
• Comfortable with Work from Office
• Available to join immediately

Responsibilities:

• Manage, monitor, and scale production systems across cloud (AWS/GCP) and on-prem.
• Work with Kubernetes, Docker, Lambdas to build reliable, scalable infrastructure.
• Build tools and automation using Python, Go, or relevant scripting languages.
• Ensure system observability using tools like NewRelic, Prometheus, Grafana, CloudWatch, PagerDuty.
• Optimize for performance and low-latency in real-time systems using Kafka, gRPC, RTP.
• Use Terraform, CloudFormation, Ansible, Chef, Puppet for infra automation and orchestration.
• Load testing using Gatling, JMeter, and ensuring fault tolerance and high availability.
• Collaborate with dev teams and participate in on-call rotations.

Requirements:

• B.E./B.Tech in CS, Engineering or equivalent experience.
• 3+ years in production infra and cloud-based systems.
• Strong background in Linux (RHEL/CentOS) and shell scripting.
• Experience managing hybrid infrastructure (cloud + on-prem).
• Strong testing practices and code quality focus.
• Experience leading teams is a plus.

Job Title: Backend Developer (Kotlin/Java)

Experience: 5-7 Years

Location: Remote (Candidates from Pune/Mumbai preferred for training-related travel)

Salary: ₹15-25 LPA CTC (1L up to 1.5L In hand Per Month)

Job Description:

We are seeking a highly skilled Backend Developer with expertise in Kotlin/Java (not Android) to join our dynamic team. The ideal candidate will have experience building scalable backend solutions, working with relational databases, and utilizing modern frameworks like Spring and Webflux.

This is a remote role, but candidates based in Pune/Mumbai who can travel for training purposes will be preferred.

• Must-Have Skills:Kotlin/Java backend development (5+ years)
• Spring Boot/Webflux (Reactor) (1+ year)
• Relational Databases (PostgreSQL preferred) (2+ years)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and professionalism

• Key Responsibilities:Develop and maintain backend services using Kotlin/Java.
• Design and implement scalable microservices with Spring Boot/Webflux (Reactor).
• Work with relational databases (PostgreSQL preferred) and ensure optimal data handling.
• Optimize backend performance and ensure system reliability.
• Collaborate with frontend, DevOps, and product teams to deliver high-quality software solutions.
• Ensure best practices in coding, security, and system design.

• Nice to Have:Experience with NoSQL databases (Cassandra/MongoDB)
• Knowledge of Kafka for event-driven architecture
• Familiarity with AWS, Docker for cloud-based deployments
• Exposure to full-stack development with React
• Understanding of ClickHouse for analytics

Company:

The client is a technology company specializing in custom software development, mobile app creation, cloud services, data analytics, applied AI, cybersecurity, web design, and UX/UI design. They emphasize building robust, scalable, and world-class software products and applications. Their expertise spans various technology stacks, including MERN, MEAN, applied AI, Oracle, AWS, GCP, Microsoft Azure, and PAAS. They have developed products such as Digirestro, Task Manager, and Attendance Management. The company operates from multiple locations, including Pune and Nagpur in India, and Kendall Park, New Jersey, USA.

• Why Join Us?Competitive salary (₹15-25 LPA)
• Remote work flexibility (with occasional travel to Pune/Mumbai for training)
• Opportunity to work on modern tech stacks
• Collaborative and professional work environment

About the Role:

We are seeking a talented and motivated L2 Software Development Engineer to join our dynamic team. As an L2 engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions while working closely with cross-functional teams. Your role will include troubleshooting complex issues, implementing best practices, and contributing to the architecture and scalability of our systems.

Key Responsibilities:

• Design, develop, test, and maintain software solutions in accordance with business and technical requirements.
• Write clean, efficient, and well-documented code, following industry standards and best practices.
• Collaborate with cross-functional teams including product managers, designers, and other engineers to deliver new features and improvements.
• Troubleshoot and resolve complex software issues across multiple systems and layers of the stack.
• Optimize application performance, scalability, and security.
• Conduct code reviews, mentor junior engineers, and contribute to continuous improvements in development processes.
• Participate in the full software development lifecycle (SDLC), from requirement gathering to deployment and monitoring.
• Stay updated with emerging trends and technologies in software development and actively contribute to process improvements.
• Document technical specifications, architecture, and development processes.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 1-2 years of experience in software development, with expertise in one or more programming languages (e.g., Python, Java, C++, JavaScript, etc.).
• Strong knowledge of object-oriented design, algorithms, and data structures.
• Experience with version control systems (e.g., Git) and familiarity with CI/CD pipelines.
• Solid understanding of databases (SQL and/or NoSQL) and API design (RESTful/GraphQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex software issues.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively in a team environment.
• Experience working in an Agile development environment.

Preferred:

• Experience with front-end technologies (React, Angular, or Vue.js) or mobile development is a plus.
• Knowledge of DevOps practices and tools for automation and infrastructure management.
• Familiarity with testing frameworks and best practices in software testing (unit, integration, end-to-end testing).
• Experience working with microservices architecture and distributed systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work-life balance and flexible work arrangements.
• Exposure to cutting-edge technologies and challenging projects.
• A collaborative and inclusive work environment.

Job Description:

• Monitor entire field and DC network, ensure smooth operations for various NMS systems
• Ensure timely alerts in case of any events or parameters crossing threshold
• Ensure timely publishing of relevant reports and statistics
• Keep NMS database updated as per network evolution
• Plan and upgrade HW capacity, SW version, redundancy, connectivity with network elements and other applications as required
• Test and deploy bug fixes, new features/products related to NMS applications
• Quickly troubleshoot any issues with NMS systems and provide RCA, implement AIs
• Analyse and assist business and tech teams with new data analytics
• Vendor relationship management for issues, upgrade, new product evaluation etc.
• Manage connectivity, capacity and redundancy for all applications & network
• Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.

Requirements:

1. Should have years of work experience in Telco / ISP background
2. Must have hands on experience in network monitoring and managing corresponding systems/tools
3. Must have in depth understanding of SNMP and various parameters to be monitored for smooth network operations and troubleshooting
4. Should have good understanding of TCP/IP, networking, switching and routing
5. Should have good understanding of MSSQL, MySQL DB, Windows server, basic OS & virtualization concepts
6. Should be good in at least one scripting language like Python
7. Should have work experience on Solarwinds or similar leading NMS system
8. Should have experience in planning and operations of distributed L3 network
9. Should be available 24*7 for emergency situations
10. Should be able to work in very late night for planned activities
11. CCNA/CCNP Certification is Preferred.
12. Understanding of FTTH, GPON & Wifi concepts is an advantage
13. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering

• Strong knowledge in .NET application development with hands-on experience in .Net core and azure.
• Good knowledge in front-end design (HTML5, CSS (SASS/LESS), Bootstrap, JQuery.
• Develop code based on design/architectural patterns, adhere to coding standards.
• Experience in developing and using RESTful Services and APIs.
• Knowledge of using Git and Version Control Systems.
• Testing and debugging with unit tests.
• Understanding of Agile methodologies. 
• Mandatory skills: NET Core, http://asp.net/" target="_blank">ASP.NET, C#, LINQ, Entity Framework, MS SQL, HTML5, JavaScript, jQuery.

http://getsimpl.com/">Simpl partners with popular online brands and offers their customers the ability to make purchases without paying for them at that very moment.

Over the years, additionally, it has also developed a range of offerings including a one-time checkout feature; Bill Box, which allows customers to automate their recurring expense payouts, and splitting a bill in three parts, to build a “full-stack solution,” said Nitya Sharma, co-founder and chief executive of Simpl, in an interview with TechCrunch.

Some of Simpl’s partners include telecom network Jio Platforms, food delivery service Zomato, pharmacy 1MG, grocer BigBasket and ticketing platform MakeMyTrip.

Know More About Simpl

[ https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million">https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million ]

[ https://getsimpl.com/about-us/">https://getsimpl.com/about-us/ ]

Java 1.8 or later/Golang/Ruby on Rails,
Spring, Spring Boot, Microservices, SQL / NoSLQ , REST APIs , Redis , Kafka, Rabbit MQ, Docker, AWS

B2B / B2C / Cloud (AWS/ GCP) / SAAS Products ,  Software Best Practices , REST / GRPC , Domain Driven Design, Event and Message Driven Systems , Data Structures , Algorithms, OOPS, System Design, JUnit, Mockito, Fitnesse, Cucumber, HTML/ CSS / Javascript, Git , Bitbucket, Maven, Asynchronous / Functional / Reactive Programming in Java

• An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
• 7-12 years of relevant experience in building highly resilient, highly scalable systems
• Understand the product management space with Agile methodologies.
• Demonstrated end-to-end ownership for development and design of least one cloud-based product - Experience in building microservices / platforms is desirable.
• Strong desire to drive change, and ability to adapt to change quickly. Proficient in new and emerging technologies.
• Ability to balance the long-term “big picture” and short-term implications of design decisions.
• Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control.
• Mentoring / coaching Junior and Senior Engineers.
• Focus on reusability, frameworks, patterns and configuration tools for faster development.
• Excellent in Engineering excellence – code quality, performance tuning / chaos engineering, operational excellence etc.
• DevOps and TechFinOps mindset to problem solving and product development.

Software Developer

Minimum reuired 3+yrs
Good Experience in Node JS,Mongo DB,AWS
Good Communication must

Location -Hyderabad 

Experience -3+ Years