Customer Service Executive

Role Overview: We are looking for a Sr Strategic Partnerships Manager (B2B) to own and scale our strategic business unit. This is a high-impact role where you will drive revenue, partnerships, and category expansion across key segments like corporates, colleges, and influencers. As part of a product-first company, you will work at the intersection of product, partnerships, and marketing to shape category growth, while taking full ownership of execution.

If you thrive on building businesses from the ground up, enjoy solving complex growth challenges, and bring a revenue-first, execution-driven mindset, this role gives you the platform to create measurable impact and expand our B2B business into multiple high-potential categories.

Roles & Responsibilities:

• Own and manage the end-to-end P&L and revenue growth of the B2B business unit, ensuring sustainable scale across categories.
• Develop and execute category strategies for corporates, colleges, influencers, and companies to drive adoption of our products and solutions.
• Build, nurture, and expand strategic partnerships with enterprises, institutions, and creator networks to unlock new growth opportunities.
• Drive go-to-market strategies for B2B offerings in edtech, HR tech, and adjacent fintech/enterprise spaces, ensuring high business adoption.
• Lead business development efforts: identify opportunities, pitch solutions, and close deals with key B2B clients.
• Collaborate closely with product, marketing, and operations teams to shape category-specific offerings and deliver maximum business impact.
• Constantly monitor market trends, competitor movements, and customer insights to refine growth playbooks.
• Set and track sales and revenue KPIs, ensuring targets are consistently met or exceeded.
• Build and mentor a lean team to expand categories into new high-potential segments over time.
• Act as a category owner with a revenue-first mindset, balancing long-term strategy with on-ground execution.

What We’re Looking For:

• 3+ years of experience in category management, business development, or partnerships within B2B (edtech, HR tech, fintech, SaaS, or related industries).
• Strong track record of driving revenue, closing B2B deals, and owning P&L.
• Hands-on experience in building and scaling partnership-driven growth (corporates, colleges, influencers, or enterprises).
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced, execution-heavy environment with a revenue-first mindset.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us? At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Job Description:

Key Responsibilities:

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 3-4 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

Job Title: Full-Stack Developer

Location: Bangalore/Remote

Type: Full-time

About Eblity: 

Eblity’s mission is to empower educators and parents to help children facing challenges. 

Over 50% of children in mainstream schools face academic or behavioural challenges, most of which go unnoticed and underserved. By providing the right support at the right time, we could make a world of difference to these children.

We serve a community of over 200,000 educators and parents and over 3,000 schools.

If you are purpose-driven and want to use your skills in technology to create a positive impact for children facing challenges and their families, we encourage you to apply.

Join us in shaping the future of inclusive education and empowering learners of all abilities.

Role Overview: 

As a full-stack developer, you will lead the development of critical applications. 

These applications enable services for parents of children facing various challenges such as Autism, ADHD and Learning Disabilities, and for experts who can make a significant difference in these children’s lives. 

You will be part of a small, highly motivated team who are constantly working to improve outcomes for children facing challenges like Learning Disabilities, ADHD, Autism, Speech Disorders, etc. 

Job Description:

We are seeking a talented and proactive Full Stack Developer with hands-on experience in the React / Python / Postgres stack, leveraging Cursor and Replit for full-stack development. As part of our product development team, you will work on building responsive, scalable, and user-friendly web applications, utilizing both front-end and back-end technologies. Your expertise with Cursor as an AI agent-based development platform and Replit will be crucial for streamlining development processes and accelerating product timelines.

Responsibilities:

• Design, develop, and maintain front-end web applications using React, ensuring a responsive, intuitive, and high-performance user experience.
• Build and optimize the back-end using FastAPI or Flask and PostgreSQL, ensuring scalability, performance, and maintainability.
• Leverage Replit for full-stack development, deploying applications, managing cloud resources, and streamlining collaboration across team members.
• Utilize Cursor, an AI agent-based development platform, to enhance application development, automate processes, and optimize workflows through AI-driven code generation, data management, and integration.
• Collaborate with cross-functional teams (back-end developers, designers, and product managers) to gather requirements, design solutions, and implement them seamlessly across the front-end and back-end.
• Design and implement PostgreSQL database schemas, writing optimized queries to ensure efficient data retrieval and integrity.
• Integrate RESTful APIs and third-party services across the React front-end and FastAPI/Flask/PostgreSQLback-end, ensuring smooth data flow.
• Implement and optimize reusable React components and FastAPI/Flask functions to improve code maintainability and application performance.
• Conduct thorough testing, including unit, integration, and UI testing, to ensure application stability and reliability.
• Optimize both front-end and back-end applications for maximum speed and scalability, while resolving performance issues in both custom code and integrated services.
• Stay up-to-date with emerging technologies to continuously improve the quality and efficiency of our solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience in React development, with strong knowledge of component-based architecture, state management, and front-end best practices.
• Proven experience in Python development, with expertise in building web applications using frameworks like FastAPI or Flask.
• Solid experience working with PostgreSQL, including designing database schemas, writing optimized queries, and ensuring efficient data retrieval.
• Experience with Cursor, an AI agent-based development platform, to enhance full-stack development through AI-driven code generation, data management, and automation.
• Experience with Replit for full-stack development, deploying applications, and collaborating within cloud-based environments.
• Experience working with RESTful APIs, including their integration into both front-end and back-end systems.
• Familiarity with development tools and frameworks such as Git, Node.js, and Nginx.
• Strong problem-solving skills, a keen attention to detail, and the ability to work independently or within a collaborative team environment.
• Excellent communication skills to effectively collaborate with team members and stakeholders.

Nice-to-Have:

• Experience with other front-end frameworks (e.g., Vue, Angular).
• Familiarity with Agile methodologies and project management tools like Jira.
• Understanding of cloud technologies and experience deploying applications to platforms like AWS or Google Cloud.
• Knowledge of additional back-end technologies or frameworks (e.g., FastAPI).

What We Offer:

• A collaborative and inclusive work environment that values every team member’s input.
• Opportunities to work on innovative projects using Cursor and Replit for full-stack development.
• Competitive salary and comprehensive benefits package.
• Flexible working hours and potential for remote work options.

Location: Remote

If you're passionate about full-stack development and leveraging AI-driven platforms like Cursor and Replit to build scalable solutions, apply today to join our forward-thinking team!

Apply Link - https://tally.so/r/wv0lEA

Key Responsibilities:

1. Software Development:

• Design, implement, and optimise clean, scalable, and reliable code across [backend/frontend/full-stack] systems.
• Contribute to the development of micro services, APIs, or UI components as per the project requirements.

1. System Architecture:

• Collaborate and design and enhance system architecture.
• Analyse and identify opportunities for performance improvements and scalability.

1. Code Reviews and Mentorship:

• Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices.
• Mentor and support junior developers, fostering a culture of learning and growth.

1. Agile Collaboration:

• Work within an Agile/Scrum framework, participating in sprint planning, daily stand-ups, and retrospectives.
• Collaborate with Carbon Science, Designer, and other stakeholders to translate requirements into technical solutions.

1. Problem-Solving:

• Investigate, troubleshoot, and resolve complex issues in production and development environments.
• Contribute to incident management and root cause analysis to improve system reliability.

1. Continuous Improvement:

• Stay up-to-date with emerging technologies and industry trends.
• Propose and implement improvements to existing codebases, tools, and development processes.

Qualifications:

Must-Have:

• Experience: 2–5 years of professional software development experience in [specify languages/tools, e.g., Java, Python, JavaScript, etc.].
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Technical Skills:
• Strong proficiency in [programming languages/frameworks/tools].
• Experience with cloud platforms like AWS, Azure, or GCP.
• Knowledge of version control tools (e.g., Git) and CI/CD pipelines.
• Understanding of data structures, algorithms, and system design principles.

Nice-to-Have:

• Experience with containerisation (e.g., Docker) and orchestration tools (e.g., Kubernetes).
• Knowledge of database technologies (SQL and NoSQL).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

Responsibilities:

• Collaborate with R&D teams and incorporate blockchain into the development and design of solutions that employ cross-asset frameworks and concepts
• Leadership abilities in order to provide the team with the correct direction to ensure that the correct solution is implemented with tremendous success.
• Build performance indicators to assess the performance of the Blockchain.
• Preparation of a risk and failure analysis and risk prevention plan.
• Train and advise technical employees on Blockchain tools and frameworks, Blockchain principles, and so forth.

Required Skills:

• Worked on new technologies and develop performance standards for appraising any new solutions.
• Extensive knowledge of blockchain architectural concepts and the development of storage solutions.
• He shall have a solid understanding of Blockchain foundations, consensus algorithms, and smart contracts 
• Excellent knowledge of blockchain frameworks, for example, Hyperledger Fabric, R3 Corda, and Ethereum
• Good command over the several consensus algorithms used for the Bitcoin Blockchain, Ethereum, Byzantine fault-tolerant algorithms
• Strong understanding of cryptography, in order to provide greater security and immutability to the system

Information Security Specialist

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

· Design, deploy, and support Information Security Solutions provided by BDS

· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms

· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.

· Research and strategic analysis of existing, and evolving all IT and data security technologies

· Establish baselines to define required security controls for all infrastructure components and application stack

· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.

· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts

· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up

· Must be able to work a flexible schedule during off-hours

Key Skills & Qualification

· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance

· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)

· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk

· Exposure of the security audit tools on public cloud platforms

· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture

· Certified Ethical Hacker would be a plus

· Handling of Security audits is a must

· Proven interpersonal skills while contributing to team effort by accomplishing related results

· Passion for learning new technologies and the ability to do so quickly.

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