Deltek

Title - Associate Sales Development Representative 

Deltek is looking for highly motivated and energetic teammates to join our growing organization. The team’s collaborative and dynamic culture celebrates and promotes success. You will focus on generating revenue through pipeline development, fostering relationships, and analyzing customer needs to uncover business challenges. You will learn the business, the industry, and how to sell, all in an agile environment. 

As an Associate SDR at Deltek, you attend a thorough onboarding program complete with mentorship guidance to learn about Deltek's product portfolio, our customers, their business challenges, and our sales process. You will develop robust sales skills along with a variety of techniques and tactics that will help you build direct value for your clients. 

Our passionate focus on learning and professional development, encouraged through your immediate enrollment in the SDR Growth Plan, will ensure you are continuously developing techniques, new skills, and practical strategies that you’ll use throughout your career and puts you on track for successful performance and promotion.

As an Associate SDR, you will:

·      Identify new sales leads, understand customer pains & needs, position solutions and build collaborative relationships.

·      Phone and email prospecting focused on establishing a strong rapport with potential clients with the aim to set up qualified meetings with our field sales team.

·      Discover the prospect’s buying stage and work with them accordingly.

·      Research and build intelligence on organizations and contacts online/offline to identify new leads and potential new markets.

·      Collaborate with the sales and marketing team to prioritize efforts, refine selling strategies, share results and plan next steps.

·      Participate in sales onboarding, 1:1 training sessions, team meetings, skill building and professional development courses.

·      Exceed weekly/monthly goals for meetings, pipeline and activity.

·      Capture accurate and complete information in Deltek’s sales tools.

Qualifications

·      MBA Sales/ Marketing

·      Strong oral and written communication skills to present, assert and speak with all the stakeholders involved. Must be able to engage prospects over the phone with a high degree of confidence.

·      Strong ability to collaborate with internal and external customers to build lasting relationships, influence positive first impressions, and manage conflicts.

·      Strong research and account/market analysis skills.

·      Dependable, passionate and a desire to pursue a career in sales .

·      Ability to accelerate in a spirited, rewarding atmosphere.

Marketing Specialist

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Corporate Development team plays a vital role in spearheading initiatives that drive the company's go-to-market strategies. We help foster business growth, expansion and maturity by creating and delivering value to internal stakeholders and our growing partner and customer ecosystems. As part of our dynamic team, you'll collaborate with product, marketing, sales and partner alliance organizations to challenge conventions and deliver exceptional, high-quality product solutions.

External Job Title :

Competitive Intelligence Analyst

Position Responsibilities :

Deltek is seeking a detail-oriented and curious Competitive Intelligence Analyst to join our team. In this role, you will be responsible for gathering, analyzing, and disseminating actionable intelligence on competitors and market trends impacting GovWin IQ, the premier market intelligence platform for state, local, federal and Canadian govcons. Your insights will inform strategic decision-making and help position GovWin IQ ahead in the marketplace.

• Conduct comprehensive research on GovWin IQ competitors, including their products, services, pricing, and market strategies.
• Monitor industry trends, market developments, and regulatory changes that may impact GovWin IQ’s competitive positioning.
• Analyze data from various sources to identify opportunities and threats in GovWin IQ’s market landscape.
• Develop and maintain a repository of competitive intelligence information and ensure its accessibility to relevant stakeholders.
• Collaborate with cross-functional teams, including Product Management, Marketing, Customer Success and Sales, to provide insights that support strategic initiatives.
• Prepare and present detailed reports and presentations to leadership and cross-functional teams, highlighting key findings and recommendations.

Qualifications :

• Bachelor's degree in Business, Marketing, Economics, Government/Public Affairs or a related field;
• Minimum of 3 years of experience in competitive intelligence, market research, or a related analytical role.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience in various structured analytic techniques, like SWOT, ACH, MDCM, etc.
• Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
• Proficiency in using competitive intelligence tools and platforms; experience using competing MI solutions (GovTribe, BGov, Govly, GovSpend, DACIS, others) a plus.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• High level of integrity and ethical standards in handling sensitive information.

Position Responsibilities:

• Develop and maintain Java applications using Spring Framework and Spring Boot under senior guidance
• Write and optimize basic to intermediate SQL queries for database operations
• Implement frontend features using Angular and JavaScript with team support
• Create and consume RESTful web services following established patterns
• Debug and fix assigned issues across the application stack
• Participate in code reviews and implement feedback
• Write unit tests for new code and maintain existing test suites
• Support QA team members in testing and defect resolution
• Document code changes and technical implementations
• Collaborate with global team members on assigned tasks
• Contribute to application performance optimisation with guidance
• Learn and apply best practices in development and testing
• Assist in troubleshooting production issues under supervision
• Work with senior developers to understand and implement proper architectural patterns

Qualifications:

Technical Skills Required:

• Working knowledge of Java development (2+ years)
• Experience with:
• Basic Spring Framework concepts
• Spring Boot applications
• Maven builds processes
• RESTful Web Services fundamentals
• Frontend Development:
• Basic Angular concepts
• JavaScript fundamentals
• jQuery
• Introduction to TypeScript
• Database skills:
• Basic to intermediate SQL
• Experience with Microsoft SQL Server or Oracle
• Understanding of basic query optimisation
• Ability to write and modify CRUD operations
• Understanding of:
• Object-oriented programming basics
• Common design patterns
• Basic debugging techniques
• Code quality practices

Education & Experience:

• Bachelor's degree in computer science or related fields
• 2+ years of Web Application Development
• Basic understanding of Agile/Scrum methodology
• Knowledge of industry-standard practices
• Basic cross-browser compatibility experience

Professional Skills:

• Good analytical and problem-solving abilities
• Ability to manage assigned tasks efficiently
• Team-oriented mindset
• Clear communication skills

Work Location : India-Remote

External Job Title : Sr Sales Representative

Position Responsibilities :

We are currently looking for high-energy, self-motivated individuals to join our successful Sales team as a Sales Consultant in our Bangalore office. This opportunity lets you employ your skills as a product sales expert and turn this expertise into new business for Deltek. With our clients being worldwide most of your communication will be through telephone and computer technology. We want our sales representatives to use their exceptional sales ability combined with our innovative way of selling software to build on a long-term career opportunity within Deltek. We are looking for driven individuals who exude confidence, with a proven sale track record and have worked in a similar role previously handling end to end Sales.

We have:

● An innovative, market-leading enterprise solution with a growing customer base

● An exciting, nurturing culture that rewards employees who have a determined attitude of getting things done and problems solved

● Clear goals with an opportunity to learn new things and explore a variety of avenues around Sales

● Smart, well-connected global teams that work like a family with the sole aim to delight customers

● An open-minded approach to continuous improvement of people, products, and processes

● Top Vendor in Project Time Tracking and Workforce Management

Qualifications :

You Have:

● Bachelor’s degree in Marketing, Business or related discipline

● 5 years of inside sales experience with demonstrated achievement of quota /revenue goals preferably to the North American audience

● Strong communication skills - communicate, present, assert and speak to all the different stakeholders involved

● Outbound skills - Must be able call prospects with confidence

● Strong research and strategic analysis skills

● Strong software solutions & product demonstration experience is required

What you’ll do:

● Effectively manage all your opportunities while managing a sales pipeline to achieve targets on a monthly and quarterly basis

● Identifying new sales opportunities, pitching products/services to clients and effectively work with them to bring in additional revenue

● Ability to research and become an expert on Deltek's products and the competitive landscape

● Effectively demonstrate Deltek’s software solutions to address the customer requirements and provide business value

About the Role:

This position focuses on creating training content for our products, we do need someone with a strong background in education, training, or instructional design, ideally with experience in software training or within SaaS companies. The ideal candidate will be able to develop high-quality learning content, including e-learning modules, training guides, and videos, while effectively engaging end-users.

Key Skills We’re Looking For:

• Software Training & Facilitation – Experience in training end-users on complex software applications, including developing training guides, demos, or simulations.
• Assessment & Evaluation Tools – Familiarity with Questionmark, SurveyMonkey, Google Forms, or similar for designing and administering quizzes, assessments, and surveys.
• Collaboration & Project Management Tools – Proficiency in platforms like Microsoft SharePoint, Jira, Trello, Smartsheet, or TFS for coordinating projects and working with cross-functional teams.
• Content Authoring Tools – Experience with Articulate Storyline, Adobe Captivate, Camtasia, Audacity, or similar for developing e-learning modules and multimedia content.
• Video Editing Software – Familiarity with Camtasia, Adobe Premiere Pro, Final Cut Pro, or similar for creating and editing training videos.
• Virtual Classroom Platforms – Experience delivering live online training using platforms such as Zoom or Microsoft Teams.

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

External Job Title :

Software Support Analyst - Ajera

Position Responsibilities :

We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing troubleshooting and support to our clients. The ideal candidate will possess accounting/bookkeeping knowledge, with experience in one of Deltek’s Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) being a plus.

Responsibilities:

• Provide quality accounting software support to clients using Deltek products.
• Responds to incoming support requests in a prompt, professional and helpful manner
• Assess the nature of customer concerns and resolve support issues by utilizing troubleshooting skills and product knowledge.
• Stay updated with the latest AI technologies and integrate them into support processes.

Qualifications :

• Experience in customer service and/or software support.
• Clearly document all customer interactions, issues and resolution per our best practices guide.
• Experience with support of accounting software is desired.
• Knowledge of accounting principles, preferably gained through working with accounting applications or within an educational setting.
• Proven ability to work successfully in a team environment and effectively organize tasks based on priority.
• Demonstrates the ability to work independently and maintain self-motivation, while also recognizing when to seek guidance from senior analysts for tasks that exceed current skill levels or involve high severity issues.

Qualifications

• Bachelor's Degree or equivalent experience is required
• A minimum of 8-10 years of experience working in an IT environment
• At least 6-8 years of experience as a developer.
• Experience leading complex projects/tasks
• Strong hands-on experience with a variety of code, interface, API, and database concepts
• Experience in full project life cycle development for systems and applications
• Experience integrating and customizing business applications
• Excellent oral and written communication skills, with the ability to collaborate effectively with team members at all levels, from junior developers to senior managers and business customers
• A strong desire to learn the latest technologies and the ability to acquire knowledge quickly
• Exceptional problem-solving and debugging skills

Technical Knowledge & Skills

• Proficiency in programming languages such as JavaScript, .NET, C#, Java, PHP, PowerShell, and Regex
• Experience with ERP, HRIS, and CRM and Case Management systems
• Experience with ServiceNow (SNOW) glide extensions and JavaScript
• Experience with Microsoft SharePoint
• Proficiency in web services, Rest APIs, string manipulation, SQL, and creating stored procedures using XML/JSON and SOAP/REST protocols
• Experience with integrations using tools such as Power Automate, UiPath, MuleSoft, and IBM App Connect
• Possess knowledge of DBA tasks, including deployments, maintenance planning, string manipulation, and authoring SQL statements
• Experience using Source Code and Version Control Systems like Git
• Experience in cloud base deployment of applications
• Windows OS

Pncpl QC Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.

Principal QC Engineer

Position Responsibilities :

Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.

The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.

If you are persistent when faced with complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.

Responsibilities:

- Conduct manual testing for features and updates in web and mobile applications.

- Develop and execute test cases for moderate to complex features to enhance quality.

- Conduct defect analysis to identify root causes, trends, & patterns in software issues.

- Analyze fleet data to pinpoint future investment opportunities.

- Collaborate with testers, developers & others, to resolve product and technical issues.

- Oversee multiple tasks and projects simultaneously with minimal supervision.

Qualifications :

Qualifications:

- Bachelor’s degree in computer science, Information technology, Engineering, or professional degree in accounting.

- Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.

Experience:

- 7+ Years of experience in a manual testing role.

- Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).

Technical Qualifications:

- In-depth knowledge of QA methodologies, tools, and processes.

- Experience with Agile software development practices.

- Experience with performance and/or security testing is advantageous.

- Experience testing web or mobile applications across various browsers, versions, and operating systems.

- Familiarity with automated tools such as Selenium, QTP or other automation tools.

- Basic understanding of SQL and ability to write queries for data validation.

- Familiarity with tools like Postman for API testing.

- Basic understanding of version control systems like Git.

- Proficiency in estimating, scheduling, and task distribution.

- Capable of using creative and analytical approaches, leveraging data-driven decision making to enhance the customer experience

Soft Skills:

- Excellent communication and collaboration skills.

- Strong interpersonal skills for working in a team-oriented environment.

- Ability to manage multiple tasks/projects concurrently.

- Exceptional problem-solving skills and keen attention to detail.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proactive and self-motivated with a strong desire for continuous learning and improvement

Sr Software Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.

Sr Software Engineer

Position Responsibilities :

Developer working on API Integration and feature enhancement work in AWS Environment.

Qualifications :

Bachelor's degree in computer science/engineering/related fields or equivalent industry experience.

2+ years of software development experience in building and shipping production software or services with code in languages such as Node.js, Java, PostgreSql and AWS infrastructure.

Adopt industry best practices in all your projects - TDD, CI/CD, Infrastructure as Code, linting 

Good communications skills, both verbal and written.

• B.Tech or M.Tech or equivalent with at least 3-year of experience
• Build abstractions and contracts with separation of concerns for a larger scope.
• Extensive programming experience in any one programming language like Node.js/, Java, etc.
• Strong object-oriented programming skills.
• Experience with multi-threading and concurrency programming

Ability to work with complex business flows and dealing with huge amounts of data. Prior work experience in an agile environment or continuous integration and continuous delivery (CI or CD)

Experience of building robust and scalable web-application is good to have

Assoc Ops Specialist

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Customer Services Analyst

Position Responsibilities :

Job Summary: We are seeking a dedicated and detail-oriented Customer Services Analyst to join our thriving Operations team. The successful candidate will be responsible for handling customer queries through various communication channels, managing support operational cases.

To understand, research, and apply system and data analysis skills to formulate solutions to requests for service and display outstanding customer service to our customers and Internal stakeholders.

Main Duties and Responsibilities:

1. Customer Calls:

• Handle incoming customer calls and queries through our Customer Support Centre.
• Provide accurate and timely information to customers regarding their inquiries.

1. Chat Functionality:

• Utilize our chat functionality to communicate effectively with customers.
• Resolve customer issues and provide support through live chat.

1. Support Operations Queue:

• Manage and work on cases from the Support Operations Queue.
• Service Requests to include customer Inquiries on self service access and functionality, applications password resets, customer account and contact data management and customer product download enablement
• Ensure all cases are resolved within a timely manner.

1. Ad-hoc Projects and Tasks:

• Participate in various ad-hoc projects and tasks as assigned.
• Collaborate with other team members to improve customer service processes and systems.

Qualifications :

Qualifications:

• Any Bachelor's Degree 
• At least 6 Months of experience in customer support and/or Handling Incoming calls. 
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using customer support software and chat tools.
• Previous experience in a customer service role is preferred.
• Sharepoint experience an advantage