Deltek

Sales Representative - India Remote (North America Region)

EST Shifts : 6 pm to 3 AM IST

Company Summary

As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference.

At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employer by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.

Position Responsibilities: Deltek is looking to hire experienced software sales professionals!

• In this Sales Representative role, you will work with the Architecture/Engineering community in the SMB space, highlighting how Deltek’s solution can help them manage, measure, and deliver projects, better than ever before.

• This is a fast pace, net new sales opportunity. The ability to find, develop, identify problems, present value/ROI, and bring on board happy new customers is a must.

• You’ll have state-of-the art tools such as Salesforce, SalesLoft and LinkedIn Sales Navigator, unmatched marketing support, and a strong onboarding and professional development program, in a marketplace that Deltek created and dominates, to help you accomplish your goals.

• As a new hire, you will participate in Deltek’s intensive 1-week sales training program, collaborate with and shadow your peers, work closely with a mentor, and take product training and a curated selection of LinkedIn Learning courses to develop your skills further. Deltek is a global software company with a 40+ year track record of success, great products, and happy customers. We offer many opportunities for long-term growth in your sales career Candidates in this role will be responsible for the following:

Qualifications :

• Success selling technology with a track record of exceeding quota

• 1-2 years minimum in software sales, preferably with experience in complex sales

• Experience with Salesforce

• A team player who works well in a collaborative environment and supports their colleagues

• A professional who "leans in" and takes initiative

• Outstanding verbal, written, and remote presentation skills

• Experience with Solution Selling, SPIN Selling, MEDIC, and Sandler is preferred

• Experience developing winning strategies and implementing the appropriate tactics

• A history of working with C-level prospects.

Support Services Analyst

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Corporate Development team plays a vital role in spearheading initiatives that drive the company's go-to-market strategies. We help foster business growth, expansion and maturity by creating and delivering value to internal stakeholders and our growing partner and customer ecosystems. As part of our dynamic team, you'll collaborate with product, marketing, sales and partner alliance organizations to challenge conventions and deliver exceptional, high-quality product solutions.

Position Responsibilities

The Support Services Analyst will be part of the Support Services team which uses, top-of-the-line CRM tools like Sales force and other applications. The Support Services Analsyt in Deltek|Replicon is not only a Support professional, but also a good researcher, a tester and a consultant to both customers and product management.

• Resolve the Application Support queries and issues that have been handed over by the Associate Support Analysts (Tier 1) and ensure that all assigned requests are addressed within the time limit set by the Product Support Associate (Tier 1)
• Take ownership and responsibility of issues from start through to a successful resolution and follow the escalation process, to speed up the resolution.
• Effective and efficient working in partnership with other departments to prevent delay in resolution
• Applying technology in multiple ways to configure the product and helping the customer implement Replicons products. 
• Documenting customer interactions, troubleshooting steps, and resolutions accurately in our CRM system.
• Solid understanding of product limits and suggesting ways of improving the product
• Logically understanding the concepts of other SaaS based products for integration requests
• Proactively identifying trends or recurring issues and recommending process improvements or product enhancements to minimize future incidents.

Qualifications

• Any Bachelor's Degree
• At least 4 years of experience in software application support and/or infrastructure support
• Understanding of Web technology, basic networking, hardware knowledge and software applications
• Experience of Windows platforms including configuration e.g. configure software to connect to Internet application servers, SSO configuration, API, Webservices
• Understanding of SQL Server or Oracle database management systems.
• Excellent communication skills - verbal, written, listening skills and interpersonal skills
• Ability to communicate in a tactful, courteous manner and to deal with and resolve complex situations in a professional manner
• Ability to handle multiple tasks/projects simultaneously and effectively work individually or in a team environment
• Open to work in a 24/7 support environment

Position Overview:

• Job Title: Senior Software Engineer
• Location: Remote (India)

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Responsibilities:

• Develop mobile applications using Flutter in AWS Environment
• Apply best practices such as TDD (Test Driven Development), CI/CD (Continuous Integration / Continuous Delivery), Infrastructure as Code, and linting in development.
• Write robust and scalable code and ensure good software engineering practices.
• Work on complex business logic and large data flows, ensuring quality and scalability in solutions.
• Collaborate with other team members to maintain and ship production software/services.

Qualifications:

• Education:
• Bachelor’s degree (B.Tech, M.Tech, or equivalent) in Computer Science, Engineering, or related fields.
• Equivalent industry experience will also be considered.
• Experience:
• At least 4 years of professional experience in software development.
• Proficiency in languages such as Node.js or C#.
• Experience in building mobile apps (preferably with Flutter).
• Solid understanding of object-oriented programming principles.
• Experience with multi-threading and concurrency programming.
• Familiarity with agile workflows, CI/CD, and handling large-scale data systems.
• Experience building scalable web applications is a plus.

Skills:

• Strong communication skills (both verbal and written).
• Ability to build abstractions and manage complex systems with separation of concerns.
• Focus on developing robust, scalable software that adheres to industry best practices.

Senior Software Engineer

As a senior software engineer, you will play a key role in the development of our new line of SaaS solutions. Your responsibilities will include:

• Designing, developing, deploying, and maintaining high-quality, scalable, and reliable SaaS solutions.
• Championing best practices in software development and service delivery, including agile methodologies, code reviews, unit testing, CI/CD, and TDD.
• Contributing to design and architecture decisions, aligning them with the product roadmap and business objectives.
• Collaborating closely with geographically distributed and cross-functional team members and stakeholders in a matrixed organization.
• Staying updated with industry trends and advancements to enhance our development processes and service offering.
• Fostering a culture of learning, growth and productivity within the team.

Qualifications :

 To be successful in this role, you should have:

• 5+ years of experience in software solution development and delivery, preferably with a SaaS delivery model.
• Minimum of 5 years of experience in software development using Java.
• Experience developing solutions based on a microservice architecture.
• Significant experience with a cloud infrastructure platform (e.g. OCI, AWS, Microsoft Azure, Google Cloud).
• A proven record of participating in development activities for a startup or fast-moving enterprise, with a successful delivery track record in a high-growth and matrix environment.
• Experience with ORMs.
• Experience with one or more RDMS like Oracle, PostgreSQL.
• Proven experience with industry best practices, including TDD, CI/CD, agile methodologies, code reviews, unit testing, and automation.

Position Responsibilities : 

   •    Collaborate with product managers, UX designers and engineering leaders to       

           understand project requirements and business objectives. 

   •    Provide technical leadership and guidance to product teams, ensuring that  

          architectural decisions are well understood and implemented. 

   •     Create and maintain documentation related to the software architecture, including    

           system diagrams, design specifications, and best practices. 

   •     Review code and provide feedback to ensure it adheres to the architectural  

          standards, performance requirements, and coding best practices. 

   •    Stay up to date on emerging technologies and industry trends to continuously  

          improve software architecture and tools. 

   •    Contribute to product decisions and help drive technical innovation within the team. 

Qualifications 

• Bachelor's in Computer Science, Software Engineering, or a related field (or equivalent experience). 
• 15+ years of professional experience as a software architect or similar roles. 
• Proven leadership and mentoring skills. 
• Proficiency in multiple programming languages and technologies. 
• Strong knowledge of software architecture principles, design patterns, and best practices. 
•  Experience with software development methodologies, such as Agile. 
• Exceptional problem-solving skills and the ability to analyze and address complex technical issues. 
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams 
• Previous experience with cloud computing platforms (AWS, Azure, Google Cloud) is a plus. 
• Experience building cloud native applications, services-based architecture, DevOps principles and continuous deployment. 
• Application of secure coding practices and methodologies. 
• A passion for unit testing and consistently delivering high-quality code. 

Join our team as a Software Architect and play a pivotal role in developing innovative software solutions that drive our company's success. If you are a skilled and passionate software architect looking for a challenging and rewarding opportunity, we encourage you to apply. 

Inside Sales Representative for North America

Position Responsibilities :

• New account acquisition and upsell including prospecting, outbound, independently following up on inbound leads, qualifying, solution selling, negotiation and closing
• Proactively develop and manage a mix of small and large deals, while focusing on closing deals with a high likelihood of success
• Develop strategic prospecting plans for territory development, working with other team members where appropriate
• Apply experience in navigating through sales cycle to drive deals to closure, identifying key decision makers and business drivers
• Applies thorough knowledge of key competitors and understanding of how products compare with competitors
• Keep up to date on new product releases to maximize opportunities in the prospect and account base
• Obtains repeat business, referrals and references by applying understanding of the unique requirements of the key decision makers.
• Demonstrate strong qualification skills to provide accurate forecast reports to management on opportunities as required
• Present to customers through web based meetings
• Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota.

Qualifications :

Success selling SaaS products with a track record of exceeding quota

• 5 years minimum in software sales, preferably with experience in complex sales
• Experience with Salesforce
• A team player who works well in a collaborative environment and supports their colleagues
• A professional who "leans-in" and takes initiative
• Outstanding verbal, written and remote presentation skills
• Experience with Solution Selling, SPIN Selling, MEDIC, Sandler is preferred
• Experience developing wining strategies and implementing the appropriate tactics
• A history of working with C-level prospect

Sr. Product Management Specialist

Position Responsibilities :

Who You Are: 

• You have a strong understanding of project management methodologies, processes, and best practices.
• You have experience working with project management applications especially those within the Deltek PPM suite.
• You have a strong understanding of critical path scheduling including working with scheduling applications such as Deltek Open Plan, Microsoft Project and Oracle Primavera.
• You have a strong understanding of project risk management including identifying, assessing risks, and implementing risk mitigation plans and have worked with enterprise project risk management applications.
• You have a strong understanding of product management principles, including market research, product strategy, roadmap development, and user-centric design and software development methodologies.
• You have a strategic mindset
• You have excellent problem-solving skills with the ability to think analytically and strategically, to identify and address complex challenges, make data-driven decisions, and propose innovative solutions.
• You collaborate effectively with development teams to drive product development and advocate for a seamless and intuitive user experience, ensuring new features are user-friendly and meet customer needs.
• You have knowledge of data privacy and security regulations and understand data governance frameworks, data quality standards, and security protocols to ensure the protection and integrity of project data, especially within the government contracting space.
• You stay up to date with industry trends, emerging technologies, and best practices in project management to drive product innovation and competitive differentiation.
• You have a thirst for knowledge that will make you successful in learning new concepts and developing expertise in new industries.
• You have strong communication skills and effectively collaborate with leadership, cross-functional teams, stakeholders, and customers including the ability to articulate complex concepts, facilitate discussions, and build consensus among diverse groups.
• You have a proven ability to work cross-team with product owners, scrum masters, designers, and developers

What You'll Do: 

• Collaborate with cross-functional teams to create a roadmap that prioritizes user-centric features and enhancements based on market insights and customer feedback.
• Create and own product requirements, establishing a business case for overall need and prioritization
• Define, gain leadership approval, and execute strategy for Deltek PPM software, aligning it with the company's vision and customer needs.
• Conduct market research and competitor analysis to identify industry trends, emerging technologies, and opportunities for product differentiation.
• Work closely with internal teams to conceptualize, develop, and launch features and capabilities within the software that address addresses user-needs and pain points.
• Demonstrate the product/features/functionality to cross functional teams during the development cycle.
• Ensure data privacy and security are maintained by adhering to industry standards and regulations when handling sensitive project data.
• Analyze user feedback, usage metrics, and market trends to identify areas for improvement and optimization.
• Attend daily scrums to support development
• Prioritize bug backlog with key engineering leads
• Actively participate in product launch to gauge user adoption
• Assist our customer care with product questions and escalations
• Assist in reviewing and managing customer ideas
• Deliver presentations at various internal and external events to communicate roadmap and educate stakeholders.

Qualifications :

• 5+ years of demonstrated experience with project management software tools and industry standards, especially within the government contracting space.
• 2+ years of software Product Management or demonstrated understanding of role.
• Strong understanding of project management methodologies and best practices.
• Excellent problem-solving skills and the ability to translate complex concepts into user-friendly solutions.
• Proven ability to understand and apply insights to complex products and use cases. 
• Ability to work virtually with international cross-functional teams across time zones.
• Strong collaboration and communication skills to work effectively with leadership and cross-functional teams.
• Knowledge of data privacy and security regulations
• Ability to inspire people to do their best work and rally around a shared goal. 
• Experience managing complex projects at scale to solve a wide range of business and customer problems. 
• Proven track record of balancing multiple priorities while meeting deadlines. 
• Demonstrate curiosity, humility, and empathy in all you do. 
• A creative self-starter with a bias for action.

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.

Principal Help Desk Engineer

Position Responsibilities :

As a Principal Help Desk Engineer in Maconomy Engineering, you will become a key member of our Engineering Help Desk team with the primary purpose of ensuring we find successful resolutions to customer issues that makes their way to the team.

Deltek Maconomy is a project-based enterprise resource planning (ERP) solution which is purpose-built specifically for the distinct needs of professional services firms.

We're looking for a proactive and logical Application Helpdesk Engineer to join our team based out of India. As a Principal Help Desk Engineer you will have a deep knowledge and understanding of the use of ERP software and use your technical experience & skills to troubleshoot our Maconomy solution. You will work closely with the Application Developers to gain specialized knowledge of the workings of the software, in order to independently resolve complex cases that are unable to be resolved by the Support Services team. As part of the role you will be working closely with the Support Services, Product Managers, Cloud Solutions and Engineering teams to ensure that the best and most timely solution to the cases are provided to our Customers.

Key Responsibilities

To be successful in this role, you will be expected to perform the following functions:

• Growing the relationship between Support Services, Cloud Solutions, Engineering and other key department areas
• Leading by example by adhering to the correct processes and procedures and ensuring that the knowledge you have is recorded and passed onto the team in an effective manner
• Deep investigations into the most complex cases and develop/come up with a workaround to assist clients who are not able to use the application features
• Focus on the high priority cases for clients to ensure strong and timely resolutions for key issues
• Work closely with the developers to trace down the root cause of defects and work to ensure long term solutions are developed
• Produce and maintain database fix scripts for issues affecting multiple clients
• Use TFS for defect management, RNT for customer issue management and Microsoft Teams for cross business collaboration
• Escalate issues requiring development assistance to the Development team
• Create defects using TFS and link information to Support Services cases
• Support communication between Developers and Support Services, following up on requests for further information about specific escalated cases or defects
• Review cases submitted to Help Desk by Support Services to determine if existing defects exist and create new defects if they do not exist
• Generate ad hoc reports regarding cases assigned to the Help Desk team, those with development, those being worked on, etc.
• Track the status of bug fix defects and follow up with Engineering as necessary.

Qualifications :

We are looking for people who have the following experience:

• Minimum Bachelor´s Degree level in Software Development
• 5+ years working as an Application Support Engineer
• 3+ years of Software programming experience using a variety of coding languages
• Experiencing in coaching and guiding others in team
• Excellent knowledge and skills with relational database management (RDBMS) systems including Oracle and SQL Server
• Have worked with ERP Software and have a thorough knowledge of the purpose and uses of this type of system
• An understanding of the types of challenges that our customers may face with using ERP software and the effects this will have on them
• Strong analytical skills
• Customer service oriented
• Experience with developing reports using SQL
• The ability to adapt quickly to new technical environments
• The ability to work under tight deadlines and work effectively in an environment with multiple competing priorities
• Strong communication skills including the ability to write clearly and concisely and to present information in a way which facilitates interpretation
• Excellent proficiency in written and spoken English

Position Responsibilities

Deltek is looking for new colleagues to join the WorkBook development team. The WorkBook development team currently comprises 20 engineers based in Denmark, Poland and in the Philippines.

In the WorkBook team we run our own version of agile. We don’t follow traditional Sprints; instead, we form dynamic teams around individual features broken down into small stories and tasks. Everybody collaborates in a highly engaged environment with minimal downtime. If you’re looking to break away from vanilla Scrum and thrive in a fast-paced, innovative, international setting, join us!

Product description from https://www.workbook.net:

Built by agency veterans, Deltek WorkBook is a total agency management system that provides best-practice solutions to help grow your company by streamlining projects, people and finances from end-to-end in a single, cloud-based solution. You get better control, insight and real-time visibility so you can achieve a digital transformation, manage a distributed workforce and build the foundation for business growth and maturity.

Position responsibilities:

• Be a key player in the WorkBook team, driving the design and development of innovative features, enhancing existing functionalities, and resolving complex bugs.
• Create and maintain automated tests (unit and functional) for the features you develop, to ensure high-quality code.
• Debug and profile features to optimize performance and reliability.
• Gain a deep understanding of WorkBook’s end-to-end architecture, with a focus on front-end functionalities and components.
• Collaborate with Product Management, Customer Care, and other stakeholders to understand customer needs and define system specifications.
• Contribute to planning and designing solutions that meet customer requirements.
• Work hours will primarily overlap with Central European Time office hours, ensuring seamless communication and collaboration with the global team.

Technical qualifications:

• Master’s degree in Computer Science or a related field.
• 5+ years of relevant work experience, preferably with SaaS ERP solutions.
• Expertise in TypeScript and modern front-end frameworks such as Vue.
• Proficiency in HTML and CSS, with knowledge of asynchronous front-end development techniques.
• Working knowledge of T-SQL and C#
• Solid understanding of Git for version control
• Ability to debug and profile the performance of front-end applications running in a browser.
• Other Qualifications:
• Exceptional English communication skills, both written and spoken.
• Highly analytical, detail-oriented, and capable of taking initiative.
• Ability to commute to the Deltek office in Bengaluru when needed is a plus
• Ability to occasionally travel to Denmark where most of the WorkBook team is based

Job Title :

Team Lead, Sr. Principal Software Architect

Position Responsibilities :

We are seeking an experienced and highly skilled C# Software Developer to join our senior engineering team. This role is ideal for a developer with extensive experience in C# and .NET technologies who is ready to take on leadership responsibilities, drive architectural decisions, and contribute to the strategic direction of our software projects. The successful candidate will excel in complex problem-solving, mentor other developers, and influence the overall technology strategy.

Responsibilities:

• Collaborate with senior management to define technology strategy and roadmap. Evaluate and recommend new technologies and methodologies to drive innovation and improve development practices.
• Work closely with product managers, business analysts, and designers to gather requirements and translate them into technical solutions.
• Develop complex functionality and integrations, ensuring alignment with business requirements and technical standards.
• Solve complex technical challenges and perform in-depth analysis to troubleshoot and resolve high-impact issues. Provide technical guidance and support across multiple projects.
• Lead the design and implementation of high-impact software solutions and system architectures. Define technical standards and best practices to guide the development team.
• Take ownership of project deliverables, ensuring timely and high-quality execution.
• Ensure thorough documentation of code, design decisions, and system architecture. Advocate for and enforce best practices in software development, testing, and deployment.
• Provide technical leadership and guidance to development teams, promoting best practices and coding standards.
• Lead a small team of developers, fostering their growth, ensuring high productivity, and maintaining code quality.
• Mentor and guide junior and mid-level developers. Conduct code reviews, provide feedback, and promote a culture of continuous improvement and professional growth.

Qualifications :

• A college degree in Computer Science, Software Engineering, Information Systems, or a related field is required.
• Minimum of 10 years of software development experience.
• Proven experience (3+ years) leading and mentoring development teams.
• Expert-level proficiency in C# programming, including advanced features and best practices.
• Extensive and in-depth knowledge of the .NET Framework, including its core libraries, runtime, and advanced features, with proven experience in leveraging its capabilities for building robust and scalable applications.
• Proficiency in development tools and environments, such as Visual Studio, TFS or Git.
• Deep understanding of software design patterns, object-oriented programming (OOP), and SOLID principles.
• Extensive experience in SQL Server, Oracle or other relational databases, including writing complex queries, stored procedures, and performance optimization.
• Strong familiarity with Object-Relational Mapping (ORM) tools and frameworks, such as Entity Framework.
• Experience in writing and maintaining unit tests and using testing frameworks.
• Experience working in Agile development environments and familiarity with Scrum.
• Excellent in documenting code, processes, and systems to ensure clarity and maintainability.
• Excellent problem-solving skills, with the ability to tackle complex technical challenges and drive innovative solutions.
• Exceptional leadership and strategic thinking abilities, with experience in guiding technical teams and influencing technology decisions at an organizational level.
• Strong communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.