Deltek

Software Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.

Position Responsibilities:

• Collaborate with the development team to maintain, enhance, and scale the product for enterprise use.
• Design and develop scalable, high-performance solutions using cloud technologies and containerization.
• Contribute to all phases of the development lifecycle, following SOLID principles and best practices.
• Write well-designed, testable, and efficient code with a strong emphasis on Test-Driven Development (TDD), ensuring comprehensive unit, integration, and performance testing.
• Ensure software designs comply with specifications and security best practices.
• Contribute ideas to improve application maintainability and performance under the guidance of senior engineers.

AI-Specific Responsibilities:

• Integrate AI-powered tools and frameworks to enhance code quality and development efficiency.
• Utilize AI-driven analytics to identify performance bottlenecks and optimize system performance.
• Implement AI-based security measures to proactively detect and mitigate potential threats.
• Leverage AI for automated testing and continuous integration/continuous deployment (CI/CD) processes.
• Support the adoption and effective use of AI agents for automating repetitive development, deployment, and testing processes within the engineering team.

Qualifications :

• 2-3 years of software engineering experience, including at least 1 year of hands-on AI/ML experience.
• Proficient in Node.js and TypeScript/React development, with experience in React 18+, Hooks (useState, useEffect, useContext), and WebSocket clients.
• Strong full-stack development experience with modern web technologies.
• Experience with ASP.NET Core (C#) is good to have.
• Experience developing REST APIs.
• Proficiency in front-end technologies (JavaScript, HTML, CSS, Bootstrap, and UI frameworks).
• Strong knowledge of cloud platforms (AWS preferred), including scalability and enterprise cloud. 
• Experience with security best practices in web and API development.
• Experience with Test-Driven Development (TDD).
• Strong database experience, focused on query optimization 
• Strong analytical skills, problem-solving abilities, and curiosity to explore new technologies.
• Ability to communicate effectively, including explaining technical concepts to non-technical stakeholders.
• High commitment to continuous learning, innovation, and improvement.

AI-Specific Qualifications:

• Practical experience with prompt engineering and LLM response optimization
• Knowledge of AI-driven development tools and platforms such as Claude Code, GitHub Copilot in Agentic Mode.
• Knowledge of AI-based security protocols and threat detection systems.
• Experience integrating GenAI or Agentic AI agents into full-stack workflows (e.g., using AI for code reviews, automated bug fixes, or system monitoring).
• Demonstrated proficiency with AI-assisted development tools and prompt engineering for code generation, testing, or documentation.

Data Engineer

Data Lakehouse & Platform Engineering 

About the Role

We are hiring Data Engineer to own the lifecycle of our enterprise Data Lakehouse platform. We are looking for engineers who think in systems, make platform-level design decisions, and can build and operate a production-grade, multi-source lakehouse from the ground up, covering ingestion through consumption across a complex, multi-cloud source landscape.

You will be the technical authority for a platform that consolidates data from 18+ enterprise products (Costpoint, GovWin, Specpoint, Vantagepoint, and others) into a governed, medallion-architected data lake on AWS S3 with Apache Iceberg table format, orchestrated via AWS Step Functions, and queryable through AWS Athena and Trino. This role is end-to-end: you own ingestion, transformation, quality, orchestration, ML data supply, and BI consumption.

Key Responsibilities

•      Architect and evolve the full medallion lakehouse — Bronze, Silver, and Gold layers — on AWS S3 with Apache Iceberg; own schema design, partitioning, compaction, and retention policies.

•      Design and implement scalable Glue ETL (PySpark) pipelines for bronze_to_silver and silver_to_gold transformations, incorporating dbt for SQL-layer transformations where appropriate.

•      Own and extend CDC ingestion via Fivetran; manage schema evolution, connector health, and sync reliability across 18+ source products.

•      Build and maintain AWS Step Functions state machines and EventBridge schedules for end-to-end pipeline orchestration; implement Lambda-based quality and drift monitors.

•      Govern the Glue Catalog and Lake Formation policies; enforce column-level security, row-level access controls, and audit logging to meet SOC2 and regulatory requirements.

•      Architect the query layer — optimize Athena workgroups and partition pruning; plan and execute Trino-on-EKS deployment for sub-second analytics workloads.

•      Partner with data science teams on SageMaker data supply: feature engineering pipelines, training dataset preparation, and model registry integration.

•      Implement real-time and near-real-time streaming solutions using Kafka or Kinesis where sub-13-minute latency is required.

•      Lead platform modernization initiatives: evaluate emerging formats (Iceberg vs. Delta Lake vs. Hudi), tooling, and cost optimization strategies.

•      Establish and enforce data engineering best practices: code reviews, CI/CD for pipeline code, IaC (Terraform / CloudFormation), and incident response runbooks.

•      Mentor and level up junior and mid-level data engineers; define team standards for pipeline design, testing, and documentation.

Required Qualifications

•      Software or data engineering experience, with at least 4 years in an architect or technical lead capacity designing large-scale cloud data platforms.

•      Deep, hands-on expertise with AWS data services: S3, Glue (PySpark ETL), Athena, Step Functions, Lambda, EventBridge, Lake Formation, SageMaker, and CloudWatch.

•      Production experience with Apache Iceberg (or Delta Lake / Hudi) table formats — compaction, snapshot management, schema evolution, and time travel.

•      Strong PySpark and Python skills; ability to write, review, and optimize distributed data processing jobs at scale.

•      Hands-on experience with CDC-based ingestion platforms (Fivetran, Debezium, or equivalent) across heterogeneous source systems.

•      Proven experience designing and implementing medallion (Bronze/Silver/Gold) or equivalent multi-hop lakehouse architectures.

•      Experience with data pipeline orchestration: AWS Step Functions, Apache Airflow, or equivalent; event-driven pipeline design patterns.

•      Strong SQL skills; experience with Athena, Trino, Presto, or equivalent query engines for large-scale analytical workloads.

•      Familiarity with data governance tooling: catalog management (Glue Catalog, Apache Polaris/Iceberg REST), data lineage, access controls, and audit frameworks.

•      Experience with Infrastructure as Code (Terraform or CloudFormation) for data platform provisioning and drift management.

•      Solid understanding of dimensional modeling, schema design (star/snowflake), and data normalization for BI and analytics workloads.

•      Bachelor's degree in Computer Science, Engineering, or a related field; or equivalent professional experience.

Preferred Qualifications

•      Experience operating Trino or PrestoDB on Kubernetes (EKS); tuning for sub-second query latency and multi-tenant workloads.

•      Familiarity with streaming platforms (Kafka, Kinesis, or Pub/Sub) and real-time lakehouse patterns.

•      Experience with Apache Polaris or other Iceberg REST catalog implementations.

•      Exposure to SageMaker MLOps pipelines, Model Registry, and feature store patterns for ML data supply.

•      Experience with dbt (data build tool) for SQL-layer transformation and documentation in lakehouse environments.

•      Government contracting or ERP domain knowledge (Costpoint, Deltek, Oracle, or similar enterprise platforms) is a strong plus.

•      AWS certifications: Data Engineer Associate, Solutions Architect Professional, or equivalent.

What You Will Build

You will be a founding architect of a strategic, cross-product data platform that serves 18+ enterprise applications and their analytics, ML, and AI workloads. The decisions you make on schema, storage format, query layer, governance, and orchestration will shape the data foundation of the company for years. This is a high-impact, high-ownership role with direct visibility to senior leadership.

Software Engineer

Position Responsibilities

You will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:

Build & Integrate

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
• Implement and test integrations between Deltek's support platforms and internal data systems.

Analyse & Solve

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
• Troubleshoot complex issues across the full stack and document root cause findings clearly
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both.

Operate & Improve

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
• Write and maintain documentation for systems, workflows, business rules, and solution designs
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job.

Nice-to-Have Skills

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:

Oracle Service Cloud

Workato / iPaaS

Salesforce

Gainsight

AI / LLM integration

Snowflake

Microsoft Power BI

Microsoft Power Apps

Cloud-native development

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
• Experience: 2–4 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 2:00 PM – 11:00 PM IST for at least part of the week).
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.

Principal Software Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Position Responsibilities :

About the Role 

We are seeking a highly motivated AI Solutions Engineer to join Deltek’s growing AI Center of Excellence team to design, develop, deploy, and optimize internal Artificial Intelligence and Machine Learning solutions that solve complex business challenges. The ideal candidate combines deep expertise in AI, machine learning, Generative AI, Large Language Models (LLMs), SLMs, software engineering, cloud computing, and MLOps/LLMOps to build scalable, production-grade AI applications. 

The AI Solutions Engineer will collaborate with AI data scientists, architects, and engineering teams to deliver innovative AI-driven solutions while ensuring security, scalability, governance, and operational excellence. This role reports to the Senior AI Solutions Architect. 

Key Responsibilities 

AI & Machine Learning Development 

• Design, build, train, evaluate, and deploy machine learning and deep learning models. 
• Develop Generative AI solutions using Large Language Models (LLMs) such as GPT, Claude, Gemini, Llama, and Mistral. 
• Implement Retrieval-Augmented Generation (RAG), prompt engineering, fine-tuning, and AI agent frameworks. 
• Build NLP, recommendation systems, forecasting, predictive analytics, and intelligent automation solutions. 
• Optimize model performance, scalability, latency, and cost. 

Software Engineering & Solution Development 

• Develop production-grade AI applications using Python and modern software engineering practices. 
• Build APIs, microservices, and AI-powered enterprise applications. 
• Integrate AI services with enterprise systems, business applications, and data platforms. 
• Apply coding standards, automated testing, CI/CD, and version control best practices. 

MLOps & AI Operations 

• Design and implement MLOps pipelines for model development, deployment, monitoring, and lifecycle management. 
• Automate model training, validation, testing, and deployment processes. 
• Monitor model performance, data drift, hallucinations, and operational metrics. 
• Support continuous improvement and reliability of AI platforms. 

Cloud & Platform Engineering 

• Develop AI solutions on Azure, AWS, or Google Cloud platforms. 
• Leverage cloud-native AI services, containerization, Kubernetes, and serverless technologies. 
• Build scalable architectures supporting enterprise AI workloads and real-time inference. 

AI Governance & Security 

• Ensure compliance with Responsible AI, security, privacy, and regulatory requirements. 
• Implement model governance, explainability, bias mitigation, and risk management practices. 
• Maintain standards for secure design, deployment, and operation of AI solutions. 

Required Qualifications 

Education 

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related technical field. 

Experience 

• 5+ years of software engineering or machine learning development experience. 
• 2+ years of hands-on experience developing and deploying Agentic AI, Generative AI or AI/ML solutions in production environments. 

Technical Skills 

Programming & Engineering 

• Strong expertise in Python. 
• Experience with Java, ReactJS, JavaScript, or similar programming languages. 
• Solid understanding of algorithms, data structures, APIs, and software design principles. 

Artificial Intelligence & Machine Learning 

• Machine Learning and Deep Learning concepts and frameworks. 
• Model training, evaluation, optimization, and deployment. 

Generative AI 

• Large Language Models (LLMs) & SLMs 
• Prompt Engineering 
• Retrieval-Augmented Generation (RAG) 
• AI Agents and Agentic Workflows 
• Fine-tuning and model customization 
• Vector embeddings and semantic search 

Frameworks & Tools 

• PyTorch, TensorFlow, Scikit-learn 
• LangChain, LlamaIndex, Semantic Kernel, MCP, A2A and Transformers 
• FastAPI, Flask 

Data & Analytics 

• SQL and NoSQL databases 
• Data pipelines, ETL, and data modeling 
• Experience with AWS, Azure and Google 

MLOps & DevOps 

• MLflow, Kubeflow, Azure ML, SageMaker 
• Docker and Kubernetes 
• Git, GitHub, Azure DevOps, Jenkins 
• CI/CD automation and model monitoring 

Cloud Platforms 

• AWS (preferred) 
• AWS Bedrock or Azure OpenAI Service 
• AWS SageMaker 
• Google Vertex AI 

Preferred Qualifications 

• Experience designing enterprise-scale AI platforms and products.  
• Knowledge of multi-agent architectures and autonomous AI systems.  
• Experience with vector databases such as Pinecone, Snowflake Cortex, Pgvector, Weaviate, Chroma, or Azure AI Search.  
• Understanding of AI governance, compliance, and Responsible AI frameworks.  
• Relevant certifications in Azure AI, AWS Machine Learning, or Google Cloud AI.

Job Title: Principal Automation Engineer (AI)

Deltek is seeking a Principal Automation Engineer with deep expertise in AI-native test automation to help shape the quality engineering foundation Deltek’s next-generation, AI-first ERP platform for project-based businesses. This is not a role for someone who automates feature regression. It is a role for someone who can harness AI tools to build intelligent automation frameworks that reason, adapt, and self-heal.

You will be the automation architect behind Deltek’s in-house AI-native test automation platform combining Playwright with LLM-powered agents (Planner, Generator, Healer). You will extend, evolve, and industrialize this framework, integrating AI tools at every layer: test generation, self-healing selectors, LLM-as-a-Judge evaluation, and CI/CD-gated quality pipelines.

If you are fluent in Playwright, agentic AI workflows, and modern test engineering — and want to build something genuinely new rather than maintain legacy frameworks — we invite you to join our team. ERP domain knowledge is a strong plus and will accelerate your impact.

Responsibilities:

Architect and evolve the AI-native automation framework — extending Playwright-based agents with LLM-powered planning, test generation, and self-healing capabilities.

Use AI tools extensively (Claude, GitHub Copilot, LLM APIs) to design, generate, and augment automation suites — reducing human authoring effort while increasing scenario coverage.

Build and maintain Playwright agent pipelines for end-to-end workflow automation across Deltek’s Projects, Workforce Management, and Financials modules.

Integrate LLM-as-a-Judge (LLMaaJ) evaluation into the test pipeline to automatically score AI-generated outputs, detect hallucinations, and validate response quality against golden datasets.

Design and implement AI safety and correctness test cases: hallucination detection, bias testing, output guardrail validation, and behavioral consistency across edge cases.

Own the CI/CD automation pipeline (GitHub Actions / Azure DevOps) for AI-enabled releases — including regression gates, model-response validation, and automated quality dashboards in ReportPortal and Grafana.

Validate AI/ML outputs including prediction accuracy, recommendation relevance, natural-language responses, and inference API payloads.

Build and maintain golden datasets for AI drift detection, regression baselines, and LLM evaluation benchmarks.

Collaborate with Product Managers, AI/ML Engineers, and QE leads to define AI feature release quality gates and automation coverage targets.

Mentor QE team members on AI-assisted automation patterns, agentic testing concepts, and framework best practices.

Contribute to test strategy for data migration validation of schema fidelity and record correctness.

Qualifications:

BS/MS degree in Computer Science, Software Engineering, or a related field.

Relevant certifications in software quality, AI/ML, or cloud engineering are advantageous.

Experience:

8+ years of experience in test automation engineering, with at least 3+ years working with AI/LLM-based systems or agentic automation frameworks.

Proven hands-on experience with Playwright — including Playwright agents, fixtures, and API testing integration.

Demonstrated experience using AI tools (Claude API, OpenAI, GitHub Copilot, or equivalent) to accelerate test authoring, framework design, or output evaluation.

Track record of designing and implementing AI-based automation solutions — not just using automation tools, but building the frameworks others use.

Experience integrating automation into CI/CD pipelines (GitHub Actions, Jenkins, or Azure DevOps).

Experience with performance, scalability, or data-drift testing of AI features in production or pre-production ERP contexts.

ERP domain knowledge (Project Accounting, Financials, Payroll, Time & Expense) is a strong plus and will significantly accelerate onboarding and impact.

Good-to-Have Skills:

Familiarity with Ajera, Costpoint, Vantagepoint, or comparable project-based ERP systems.

Understanding of LLM fine-tuning, RAG pipelines, vector databases, and embeddings from a QA/validation perspective.

Experience building or working with self-healing automation frameworks or AIOps tooling.

Exposure to security testing for AI systems — prompt injection, output sanitization, guardrail bypass testing.

Familiarity with data privacy and compliance frameworks in AI-enabled enterprise software.

Technical Qualifications:

Deep, hands-on proficiency with Playwright — including agentic patterns, multi-step workflow automation, and integration with LLM backends.

Proficiency in TypeScript and/or Python for building automation frameworks, AI evaluation utilities, prompt-testing harnesses, and data-driven test pipelines.

Strong understanding of LLM/ML concepts from a QA perspective: prompt engineering, hallucination detection, output scoring, explainability validation, behavioral consistency testing.

Experience with REST and GraphQL API testing, including automated evaluation of LLM inference API payloads and AI-generated JSON responses.

Familiarity with ReportPortal, Grafana, or equivalent for test execution dashboards and quality metric visualization.

Strong SQL skills for data validation, training dataset verification, and ERP data pipeline testing.

Working knowledge of GitHub Actions and Azure DevOps (ADO/TFS) for CI/CD pipeline integration and issue tracking.

Good understanding of Agile/Scrum practices and AI model release cycles — shadow mode, A/B comparison, phased rollout validation.

Soft Skills:

Framework-builder mindset: thinks in systems, not scripts — builds what others use rather than executing what others built.

Strong communication skills: able to explain AI validation concepts clearly to engineers, product managers, and QE team members.

High ownership and self-direction: identifies automation gaps proactively and drives coverage improvements without waiting to be asked.

Collaborative and generous with knowledge: invests in mentoring team members and raising the team’s automation maturity.

Continuous learner: actively tracks the evolving AI tooling ecosystem and brings new techniques into the framework.

Able to manage multiple priorities in a fast-paced, distributed team environment.

Join Deltek and be at the forefront of how modern ERP quality engineering is done. You will help build the AI driven current automation framework into an industry-leading AI-native automation platform — combining Playwright agents, LLM-powered test generation, self-healing infrastructure, and intelligent quality gates.

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

Position Responsibilities :

Job Description

We are seeking a highly motivated c to join our Infrastructure team. This is a hands-on role for someone who enjoys day-to-day infrastructure operations (servers, storage, tickets) and is passionate about transforming manual processes into intelligent, automated workflows using GenAI and modern automation platforms.

The ideal candidate has a strong engineering and scripting background, thrives in collaborative environments, and is excited to work closely with infrastructure engineers and team leads to understand how work gets done today—and then automate it.

This role blends traditional infrastructure operations with next‑generation automation, making it ideal for someone who wants to shape the future of infrastructure operations using platforms such as Power Platform, Tines, and GenAI tools (e.g., Claude).

Key Responsibilities

Infrastructure Operations (Core)

• Perform day-to-day infrastructure operations, including:
• Server provisioning and builds (Windows/Linux)
• Storage administration and lifecycle tasks
• Incident, request, and problem tickets via ITSM platforms
• Support operational hygiene such as patching, compliance checks, renewals, and standard infra maintenance
• Participate in on-call rotations and operational escalations as required

Automation & GenAI Enablement (Primary Focus)

• Identify repetitive, manual, or error-prone infrastructure processes and automate them end-to-end
• Work directly with infrastructure engineers, SMEs, and team leads to:
• Understand current-state processes
• Map workflows and decision points
• Translate them into automated and AI-assisted solutions
• Design and build automation using:
• Microsoft Power Platform (Power Automate, Logic Apps, Copilot Studio)
• Tines for event-driven and security/infrastructure workflows
• GenAI tools (e.g., Claude, Copilot) for decision support, ticket enrichment, summarization, and remediation logic
• Integrate automation with infrastructure and ITSM tools (ServiceNow, scripting engines, APIs, schedulers)

Engineering & Scripting

• Develop and maintain scripts and automation using:
• PowerShell (primary)
• Python, Bash, or similar languages (as applicable)
• Build reusable automation components, libraries, and templates
• Implement guardrails, logging, error handling, and rollback mechanisms
• Create documentation, runbooks, and knowledge articles for automated workflows

Collaboration & Continuous Improvement

• Partner with cross-functional teams (server, storage, network, security, endpoint) to standardize and automate shared workflows
• Continuously look for opportunities to apply AI for:
• Ticket triage and enrichment
• Root cause analysis
• Compliance drift detection
• Infrastructure lifecycle insights
• Track and communicate automation outcomes (time saved, risk reduced, ticket volume decreased)

Required Qualifications

• 5+ years of experience in infrastructure operations (servers, storage, virtualization, or cloud)
• Strong scripting and automation skills (PowerShell required; Python preferred)
• Hands-on experience with infrastructure workflows such as provisioning, patching, compliance, and lifecycle management
• Demonstrated ability to analyze processes and convert them into automated solutions
• Experience working directly with engineers and technical stakeholders to improve operational processes
• Comfort using APIs, webhooks, and integrating multiple systems

Preferred Qualifications

• Experience with Power Platform, Logic Apps, or similar low-code automation tools
• Experience with Tines or comparable orchestration platforms
• Hands-on exposure to GenAI tools (Claude, Copilot, or equivalent) for operational automation or engineering productivity
• Familiarity with ITSM tools (ServiceNow preferred)
• Experience in hybrid environments (on‑prem + cloud)
• Strong documentation and communication skills

What Success Looks Like

• Manual infrastructure tasks are replaced with reliable, observable automation
• Engineers spend less time on repetitive work and more time on high-value engineering
• Incidents and tickets are enriched, routed, or resolved faster through AI-assisted workflows
• Infrastructure processes are consistent, scalable, and easier to operate

We are looking for a highly skilled AI Platform Engineer to build and scale agentic AI capabilities across our product suite. You’ll work on multi‑agent systems, orchestration platforms, RAG pipelines, and real‑time AI services used in enterprise workflows.

🔹 Key Responsibilities

• Build and maintain AI platform services enabling agentic workflows
• Develop domain-specific agents (proposal generation, compliance, data analysis)
• Implement multi-agent orchestration using LangGraph and related frameworks
• Build APIs, SDKs, and integration layers for product teams
• Design and optimize RAG, GraphRAG, and knowledge ingestion pipelines
• Enhance orchestration platforms, WebSocket communication, and error recovery
• Optimize performance, latency (<3s), cost, and reliability of AI systems
• Collaborate closely with ML engineers and data scientists on models, prompts, and A/B testing

🔹 Required Skills & Experience

• 5+ years of software engineering experience (1–2+ years in AI/ML systems)
• Strong Python (FastAPI, async, LangChain/LangGraph)
• Experience with LLM APIs (OpenAI, Claude, Llama, Phi‑3)
• Hands-on RAG, embeddings, vector databases, and hybrid search
• React + TypeScript experience (WebSockets, hooks, real-time UI)
• Knowledge of multi-agent systems, prompt engineering, and orchestration patterns
• Solid backend fundamentals: REST APIs, databases, auth, testing, Git

🔹 Nice to Have

• MLOps exposure (prompt versioning, monitoring, A/B testing)
• Experience with semantic caching and context management
• Docker and cloud deployment basics

Position Responsibilities:

• Collaborate with the development team to maintain, enhance, and scale the product for enterprise use.
• Design and develop scalable, high-performance solutions using cloud technologies and containerization.
• Contribute to all phases of the development lifecycle, following SOLID principles and best practices.
• Write well-designed, testable, and efficient code with a strong emphasis on Test-Driven Development (TDD), ensuring comprehensive unit, integration, and performance testing.
• Ensure software designs comply with specifications and security best practices.
• Recommend changes to improve application architecture, maintainability, and performance.
• Develop and optimize database queries using T-SQL.
• Prepare and produce software component releases.
• Develop and execute unit, integration, and performance tests.
• Support formal testing cycles and resolve test defects.

AI-Specific Responsibilities:

• Integrate AI-powered tools and frameworks to enhance code quality and development efficiency.
• Utilize AI-driven analytics to identify performance bottlenecks and optimize system performance.
• Implement AI-based security measures to proactively detect and mitigate potential threats.
• Leverage AI for automated testing and continuous integration/continuous deployment (CI/CD) processes.
• Guide the adoption and effective use of AI agents for automating repetitive development, deployment, and testing processes within the engineering team.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Highly proficient in ASP.NET Core (C#) and full-stack development.
• Experience developing REST APIs.
• Proficiency in front-end technologies (JavaScript, HTML, CSS, Bootstrap, and UI frameworks).
• Strong database experience, particularly with T-SQL and relational database design.
• Advanced understanding of object-oriented programming (OOP) and SOLID principles.
• Experience with security best practices in web and API development.
• Knowledge of Agile SCRUM methodology and experience in collaborative environments.
• Experience with Test-Driven Development (TDD).
• Strong analytical skills, problem-solving abilities, and curiosity to explore new technologies.
• Ability to communicate effectively, including explaining technical concepts to non-technical stakeholders.
• High commitment to continuous learning, innovation, and improvement.

AI-Specific Qualifications:

• Proficiency in AI-driven development tools and platforms such as GitHub Copilot in Agentic Mode.
• Knowledge of AI-based security protocols and threat detection systems.
• Experience integrating GenAI or Agentic AI agents into full-stack workflows (e.g., using AI for code reviews, automated bug fixes, or system monitoring).
• Demonstrated proficiency with AI-assisted development tools and prompt engineering for code generation, testing, or documentation.

Deltek is looking for highly motivated and energetic teammates to join our growing organization. The team’s collaborative and dynamic culture celebrates and promotes success. You will focus on generating revenue through pipeline development, fostering relationships, and analyzing customer needs to uncover business challenges. You will learn the business, the industry, and how to sell, all in an agile environment. 

As an Associate SDR at Deltek, you attend a thorough onboarding program complete with mentorship guidance to learn about Deltek's product portfolio, our customers, their business challenges, and our sales process. You will develop robust sales skills along with a variety of techniques and tactics that will help you build direct value for your clients. 

As an Associate SDR, you will: 

• Identify new sales leads, understand customer pains & needs, position solutions and build collaborative relationships. 
• Phone and email prospecting focused on establishing a strong rapport with potential clients with the aim to set up qualified meetings with our field sales team. 
• Discover the prospect’s buying stage and work with them accordingly. 
• Research and build intelligence on organizations and contacts online/offline to identify new leads and potential new markets. 
• Collaborate with the sales and marketing team to prioritize efforts, refine selling strategies, share results and plan next steps. 
• Participate in sales onboarding, 1:1 training sessions, team meetings, skill building and professional development courses. 
• Exceed weekly/monthly goals for meetings, pipeline and activity. 
• Capture accurate and complete information in Deltek’s sales tools. 

Qualifications 

• MBA preferred. Four-year university degree required. 
• Strong oral and written communication skills to present, assert and speak with all the stakeholders involved. Must be able to engage prospects over the phone with a high degree of confidence. 
• Strong ability to collaborate with internal and external customers to build lasting relationships, influence positive first impressions, and manage conflicts. 
• Strong research and account/market analysis skills. 
• Dependable, passionate and a desire to pursue a career in sales . 
• Ability to accelerate in a spirited, rewarding atmosphere.