Intellikart Ventures LLP

Job description:

Position :- Customer Support Executive (BPO Voice Process)

Process :- International Voice Process

Experience :- 0 to 5 years

Location :- Bengaluru (WFO)

Roles And Responsibilities :

You will be supporting customers of the Top Ecommerce Platform in the Indian region

You will be answering queries regarding Order related Queries.

You will be handling inbound customer queries about the customers Order related.

This is a Rotational shift

5-day working with Two Days rotational off

Skill Required :

Good communication skills in English+Hindi/Kannada

Ability to handle irate customers

Solve Customer queries

A team player

Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues

Display Ownership and accountability

Quickly build trust and confidence with customer

Own and resolve customer issues efficiently, effectively and empathetically

Excellent comprehension and articulation skills

Job Description

Location- Gurgaon (WFO)

Experience- 1-3 Years

Relevant experience- 1 year is needed

Notice period- Immediate-15 days

Skills needed- Cold calling, inside sales, digital sales, communication skills, Microsoft Office, CRM.

Interview process- 1 Virtual + 1 F2F

Job Description:

INSIDE SALES / OPERATIONS

• Coordinating with the Field Sales Team
• Preparing financial proposals & sharing them with the prospect/customer.
• Preparing Performa Invoice & sharing it with the prospect/customer.
• Following up with the customers.
• Maintaining Customer and sales records in CRM / Google Sheets / MS Excel.

Position: Backend Node.js Engineer 

Location: Noida

Job Description: 

We are seeking a talented and experienced Backend Node.js Engineer to join our dynamic development team. As a Backend Node.js Engineer, you will be responsible for designing, developing, and maintaining the server-side logic for our web applications. You will collaborate closely with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions.

Responsibilities: 

- Design and develop efficient and scalable server-side applications using Node.js and related technologies.

- Collaborate with front-end developers to integrate user-facing elements with server-side logic.

- Develop APIs and web services to support both internal and external clients.

- Write clean, maintainable, and well-documented code, following best practices and coding standards.

- Optimize applications for maximum speed and scalability.

- Troubleshoot and resolve software defects and performance issues.

- Participate in code reviews, providing constructive feedback and ensuring code quality.

- Work closely with cross-functional teams to gather requirements and define technical specifications.

- Stay up-to-date with the latest trends and advancements in backend development and contribute innovative ideas to the team.

- Mentor and assist junior developers, fostering a collaborative and knowledge-sharing environment.

Qualifications: 

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

- Proven experience developing backend applications using Node.js and related frameworks (e.g., Express.js).

- Strong proficiency in JavaScript and asynchronous programming.

- Experience with database systems such as MySQL, PostgreSQL, or MongoDB.

- Familiarity with version control systems, particularly Git.

- Solid understanding of RESTful APIs and microservices architecture.

- Experience with cloud platforms (e.g., AWS, Azure) and containerization (Docker) is a plus.

- Excellent problem-solving skills and the ability to debug complex issues.

- Strong communication skills and ability to work collaboratively in a team environment.

- A passion for learning and staying updated with industry trends.

Benefits: 

- Competitive salary and benefits package.

- Opportunity to work on challenging and impactful projects.

- Collaborative and inclusive work environment.

- Professional growth and development opportunities.

- Flexible work arrangements.

We are looking for a Full Stack Developer waiting to be part of a high-impact disruptive enterprise, impacting millions of people the world over. The candidate should be able to take ownership of the complete Backend development and further build, scale, and maintain the product.

Position: MERN Stack Developer 

Experience: 4-8years 

Location: Bangalore

Notice period: Immediate to 15 days 

Responsibilities: 

• Taking up ownership of the development of the backend and algorithms, developing and rolling out releases as planned.
• Owning product roadmaps and leading product management activities.
• Working with the App Development Team in building the platform.
• Actively participated in hiring the Product/Technical Team and leading the dev team.

Requirements: 

• 4 years overall experience in Software Development/System Design/Software Architecture.
• At least 2 years of working experience in Python, Django, Django REST framework, JavaScript, Nginx, MySQL, AWS, Redis, and RabbitMQ.
• Very strong understanding of the basics of programming, data structures, and computer science concepts like Design Patterns and best practices.
• Basic understanding of UML diagrams, and software documentation.
• Compatible with Agile/SCRUM work environment and drive the team in an Agile way.
• Solution-oriented thinker, excellent problem-solving mindset, Ready to take calculated risks and challenges, output-driven work culture, good team worker, and good analytical thinking.

4 - 8 years experience in developing software solutions with various Application programming languages. 

• Mandatory and strong hands-on experience:Python, Python Libraries like Django/Flask, REST API/Microservices
• NoSQL or SQL Database like MongoDB, PostgreSQL, SQLite,
• CI/CD platforms like Jenkins, Docker & Kubernetes
• Strong in OOPS and Design Pattern concepts
• Data Structures and ability to write all logical programming
• GIT, Jira (Agile)
• Unit Test cases like PyTest etc
• Knowledge in AI/ML

• Good to Have:AWS (Lambda, ECS, EC2, S3, SQS, Elastic Transcoder)
• Custom ETL workflow experience
• Python libraries like Numpy, Pandas, etc
• UI like Angular 8+, HTML, CSS

How You'll Contribute:

● Redefine Fintech architecture standards by building easy-to-use, highly scalable,robust, and flexible APIs

● In-depth analysis of the systems/architectures and predict potential future breakdown and proactively bring solution

● Partner with internal stakeholders, to identify potential features implementation on that could cater to our growing business needs

● Drive the team towards writing high-quality codes, tackle abstracts/flaws in system design to attain revved-up API performance, high code reusability and readability.

● Think through the complex Fintech infrastructure and propose an easy-to-deploy modular infrastructure that could adapt and adjust to the specific requirements of the growing client base

● Design and create for scale, optimized memory usage and high throughput performance.​

Skills Required:

● 5+ years of experience in the development of complex distributed systems

● Prior experience in building sustainable, reliable and secure microservice-based scalable architecture using Python Programming Language

● In-depth understanding of Python associated libraries and frameworks

● Strong involvement in managing and maintaining produc Ɵ on-level code with high volume API hits and low-latency APIs

● Strong knowledge of Data Structure, Algorithms, Design Patterns, Multi threading concepts, etc

● Ability to design and implement technical road maps for the system and components

● Bring in new software development practices, design/architecture innovations to make our Tech stack more robust

● Hands-on experience in cloud technologies like AWS/GCP/Azure as well as relational databases like MySQL/PostgreSQL or any NoSQL database like DynamoDB